Accelevents

Avantages

It is a somewhat complex but efficient platform and it adapted perfectly to our needs and those of our clients creating a memorable interactive event with suppliers, developments and prices.
It allowed me to record the entire session and then make it available to the attendees.

Inconvénients

I have no complaints about this tool, it works well.

Avantages

I've used Accelevents to host virtual events for 3 years in a row. The product is straightforward for event administrators. It gives you the right control to design your event while providing a good interface for attendees. We have been very pleased with the ease-of-use for our attendees too. The 100% browser-based delivery means no downloads for attendees. Our event attendees have continually rated Accelevents very high in our post-event attendee survey. Their support team is fast, and the knowledge base website has answers to most questions.

Inconvénients

The gamification aspect could be improved in the platform. It's not bad, but it could be better.

Alternatives envisagées 

Pourquoi passer à Accelevents

Avantages

Accelevents has been our go to for both profit and for non-profits events. It's really easy to set up an event, connect to Stripe, personalize an event and launch it to the end user.

Inconvénients

I wish there was more customization available such as a shorter way to present the URL outside of using an outside shortener.

Alternatives envisagées 

Pourquoi passer à Accelevents

Avantages

Ease of platform use. Live chat and support.

Inconvénients

Analytics - They are completely limited and no easy to get the actual information that has value.

Integrations - There no integrations to Salesforce and Hubspot are minimal with the necessary tracking requirements not possible to pass through.

Registration Source Tracking - There is none if you have host your event on your own landing page. You cannot track where a registration comes from i.e. social media, direct, etc.

Does not support events streamed in multiple time zones in any efficient and organized way

Avantages

Very simple to set up and customize. Able to upload logos, change colors, add speaker bios very easily with an intuitive interface. Customer service was fantastic.[sensitive content hidden] went above and beyond to walk us through all of our issues and help us test everything out.

Inconvénients

There were a few limitations in full customization particularly around Sessions and how to move people from one room to another. Some of our team had issues navigating the software, but that was rare.

Alternatives envisagées 

Pourquoi passer à Accelevents

Avantages

The product dashboard easy very intuitive and easy to navigate through.

Inconvénients

The product is generally good no complaints.

Avantages

Accelerants makes managing a nonprofit simple! It stream lines our work and is easy to navigate.

Inconvénients

I have no complaints currently about Accelevents.

Avantages

1. Platform layout- from attendees' view is easy to use. 2. Registration- creating the registration form, testing and dispatching was easy3. Speaker session- creating speaker sessions was easy to use4. Accelevents team- everyone was super helpful, responsive, and friendly5. Accelevents DES- having DES to assist with all the work prior to event start date and on event days was amazing and much needed

Inconvénients

1. Speaker name tag on screen- when presenters are live in their session, their name doesn't appear on their window for attendees to identify the speakers on main stage2. Live stream lag time - major lag time from backstage to front stage3. Live stream screen sharing video- there was a major glitch when trying to screen share a video file in a main session4. Speaker background- doesn't have an option for speakers to choose or blur their background

Avantages

One of the things I liked most about AE is simply their responsiveness. We had a direct line of communication with [sensitive content hidden]
and he was always friendly, receptive to questions and requests, and eager to help make sure our events went off without a hitch.

Inconvénients

I wish there were tiers for customization that my clients could taker advantage of. The "all or nothing" pricing for customization definitely put a couple clients off from making the site look exactly like what they wanted it to look like.

Avantages

The customer service at Accelevents is superb. I have work with many systems/platforms and by far this is the best customer service and response time I have ever experienced.

Inconvénients

4-day event limitation. Some of our events span more than 4 days.

Avantages

Top three would be 1) the service - from initial contact, first-time user, and follow-up - I felt completely confident in the Accelevents team. Timely, helpful, sincere responses. 2) user-friendly, and getting friendlier - don't need a ton of learning or training to get started quickly and execute successfully. 3) Customizable and lots of options - can bend it to my specific needs and their team is very good at helping you be creative. Made me think outside the box of how I thought of the way I was doing things.

Inconvénients

Nothing I felt like, 'oh no, what is this?! ' The few thoughts and suggestions I had have workarounds, have been implemented or are on the road map.

Avantages

I have used the Accelevent platform to host online auctions for the past three years. We just wrapped up our 3rd online auction and the process couldn't be easier. I love how we can cut and paste auction items and descriptions from previous online auctions. This makes the set up of the new auction so smooth. All of the choices and features of settling the credit card payments are robust and straightforward. The bidder interface is intuitive and easy. We couldn't be happier. It is complex enough to solicit auction items, to set a bid price and to write the descriptions. To have the Accelvent platform so efficient to use with all of the necessary bells and whistles makes the overall experience from set up, to live auction to settlement is seamless and awesome! I love that Accelevents is constantly enhancing the site to accommodate all types of events. I love the new feature of accepting online donations. Also, the customer service is excellent. Someone is always available when I have a question! Thanks Accelevents for another successful event!

Inconvénients

The only drawback is that I could not copy the photos from prior auctions.

Avantages

The site is extremely user friendly without the need to be a technical genius. It is very clear how to set up your main page and then to add items, including names, photos, and descriptions as well as bidding information.

The auction is also extremely user friendly for your bidders. People can simply bid from their phone or computer following an easy few step process. Bidders are also alerted immediately if they are outbid adding a competitive edge to the bidding. Because the auction is online, there is no limit on who it reaches. The site can be shared outside of your targeted group.

Inconvénients

This was our second time using AccelEvents for our online auction. After our first auction, we made suggestions for areas that could be improved and all of those changes were implemented.

Avantages

One phrase comes to mind - ease of use. My silent auction was easy to set up, easy to customize, and it was easy for our users to navigate/bid. Seriously - they thought of everything!

Inconvénients

The only difficulty I had was in customizing emails to be sent directly from Accelevents. It was uncharacteristically complicated and difficult compared to everything else within Accelevents. I eventually gave up and sent emails through another platform. I would consider this a tiny problem in an otherwise fantastic platform.

Avantages

This software is incredibly fool-proof and is accessible via multiple devices which makes adding late arriving items a breeze.

Inconvénients

We have had issues in regards to the ease of operation of our guests and difficulties signing in and staying signed in. This does not fall squarely on the shoulders of Accelevents as I am sure that much of it was operator error. If this service came in the form of an easy to use phone apps, it would be hands down the best product on the market!

Avantages

The user interface, for the most part, was very quick to learn. A lot of the features were very intuitive, such as the way the Agenda works, how transitioning between Main Stage sessions happened, and how easy it was to network with other attendees. The ability to have statistical data on specific sessions with the Analysis tab was also very useful as it allowed us to make some on-the-fly decisions to try to maximize attendee engagement.

Inconvénients

There are some features that are less intuitive than we would have liked, such as the lack of ability for the moderator of a session to mute other speakers, the strict pixel requirements for photos and logos, and how the Zoom integration didn't go as smoothly as we had hoped.

Avantages

It was easy to set up and upload all of our auction items. Once everything is in the system it is easy to make any changes or add things. The look of the website for the end-user is very nice! Everything is pretty customizable to fit your needs and the parameters of your auction. Plus taking care of the items after the auction closes is so easy! It automatically sends a link to individual who had the highest bid to finalize their payment and then that information automatically updates in the log. Then you can add notes if need be or manually alter information. Very quick and easy!

Inconvénients

I wish there was an actual app to download. We had an event where people where having a hard time getting the URL to work, sometimes it would take refreshing the page 4-5 times to actually get to the site. It would have been nice if there was an app they could download and then just search for our event.

Avantages

I enjoy using Accelevents to help create and manage events for high school fundraising. The site makes it easy to put together a website for the event, is very customizable, and there are a lot of different options for tickets and fundraising. One of my favorite things is they have added an update that lets you create seat-specific tickets for your venue! I was able to create a map of my room for a Paint Night event and let buyers choose their seats in advance!

Inconvénients

Only parts of the website are editable (header, logo images) so there could be more customization.

Avantages

This was my first time coordinating an online Mobile Silent Art Auction collaborative fundraiser. Most of our collaborative confidence, in the possibility of a successful fundraiser, in spite of my inexperience, came from the incredible 24/7 excellent AccelEvents support team.

The buyers bidding on the art especially liked the efficiency of being able to view and select their choice of paintings online. Even the buyers who took the time to come to the in-person art show on the first or last day of our 7-day online art auction, came with a list of their selections from the paintings they had seen online.

We liked having the opportunity in our collaborative fundraiser, to introduce each collaborator, with logos, pictures, videos, and their website, as well as sharing more information about our collaborative theme of "Forests."

Inconvénients

An animated tutorial, walking me through all the steps might have helped to both lower my awkward beginner's fear-level of being so inexperienced, and also more rapidly increased my ability level. This might have helped me to reduce the number of questions I asked the awesome AccelEvents team, even though their team would still be needed.

Avantages

Accelevents offered our small nonprofit the opportunity to finally convert to an online auction platform without damaging the bottom line. Moreover, their expert customer service was unparalleled! Always available by chat, email, or phone call, the Accelevents team of professionals shepherded our event from beginning to end with their excellent service, constant availability, and accurate explanations. They even went out of their way to have their designers add a feature I requested. Thank you, Accelevents, for bearing with our first attempt at online bidding!

Inconvénients

There were some checkout features that we could have perfected, perhaps, before the event but most certainly could only be resolved through having experienced them firsthand.

Avantages

The pricing on this software provides incredible value. It is easy to use and understand. The system is very responsive. Bidding is simple for all bidders. Pricing is very straightforward.

Inconvénients

Only negative is that on the backend there is no way to sort items alphabetically, by price, etc. To find an item, you have to search. Also, for the way the items list on the front-end, the drag and drop makes it easy to arrange them, but it takes a long time to manually sort items in this way. There is no simple way to sort the way items appear.

Avantages

Customer service is great. Rep. and his team respond to any quieries immediately.

Inconvénients

Slight lags from time to time. But nothing major.

Avantages

Their features really stood out to me while doing research to find an event platform service to use for our alumnae association's online events.

Inconvénients

I did not get as far as testing the software due to the poor service I received.

Avantages

The Accel Events platform was exactly what we needed to support out 2 school fundraiser. We were able to have all of the functionality we wanted and the cost can't be beat. Also, the customer support was outstanding. We work with a number of vendors and haven't had such prompt response from support in terms of time to an answer from any ther vendor.

Inconvénients

The only cons that we experiences were not having all of the reporting bells and whistles available to us online. All of our data was easy to download and get to the info, but it would have been nice to have some more flexible reporting. That said, this was not a huge deal and only a want not as much a need.