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- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Great email solution
Great solution for clients who are looking for a simple to use automated system.
Avantages
Fantastic automation for drip email campaigns, very simple to use. At the basic level it is a fantastic tool for small businesses to build proper email marketing campaigns using automation.
Inconvénients
There is nothing in particular that I truly dislike about this product.

- Secteur d'activité : Enseignement supérieur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Very simple for first timers
You get to easily build emails and it is great to have this function.
Avantages
I'll admit I am a little new to this and so it was very easy to use for a first timer and I love the templates it offers.
Inconvénients
It can get a little pricey for basic features. The customization can also be improved for the price given.
- Secteur d'activité : Logiciels
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Wow!
Avantages
Really helped me monitor the performance of my marketing campaigns and adjust my spend to where I'm seeing the most returns
Inconvénients
Not sure how I feel about the long term viability of email in general. Lots of clients want to have me text them vs. email. But the product works well enough!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Eines der besten Marketing Automation Tools, aber mit Schwächen
Avantages
Einfach zu bedienendes E-Mail-Tool mit zahlreichen Connectoren zu gängigen CMS. Die Automatisierungen sind super einfach einzurichten und die Übersichtlichkeit gefällt mir im Allgemeinen auch.
Inconvénients
Man kann Nutzerinnen nicht von einer Liste in eine andere kopieren. Die Formulare zur Einbettung in die Website sollte man deutlich cleaner vom Code gestalten.
- Secteur d'activité : Marchés boursiers
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant pendant l'essai gratuit
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Marketing Solution
The system makes targeting easier and effective. it also helps when scheduling messages hence reduces the hassle of continuously login on to send messages at specific times.
Avantages
1) Easy to use
2) You can easily customize your messaging inline with the campaign or communication using the available templates.
3) The templates provided give a guide on soft sell and Hard sell marketing communication from looking at the layout
4) The automation process helps you have control over when and how the communication is sent out
5) UX design is simple for a new user to get started.
6) Email receipt is instant from time of sending.
Inconvénients
There is no instant chat option for help in case of challenges i may face.
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Great Product, Great Value
Avantages
I feel like I've tested nearly all of the email marketing software out there and Campaign Monitor is easily one of the best options out there. Great UI/UX, easy to use, and lots of integrations and templates. Highly recommended!
Inconvénients
Getting used to the software was really the only small issue some of our team ran into. I was pretty used to Mailchimp and SendGrid so getting used to this wasn't too much of an issue. There is also lots of online tutorials and they have quality customer services as well.

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- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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My first recommendation for anyone starting an email marketing campaign
We wanted to try email marketing for a test product and we were able to run multiple sends and get enough insight to rethink our approach. We assumed it was going to take much more time to get the results we got and at a fraction of our estimated price (factoring in time and base cost).
Avantages
Campaign Monitor is incredibly easy to use. From importing and managing addresses to designing the emails themselves, it makes everything as easy as it should be. In fact it has been so easy I felt like I must have missed something when running our first campaign. Fortunately I didn't.
You can get up and running in a matter of minutes.
Inconvénients
I'd love for there to be more templates for the emails.
- Secteur d'activité : Marketing et publicité
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Proud longtime user
Avantages
The focus on great user experience and effective design throughout the backend is second to none. It actually makes using Campaign Monitor a pleasure to use.
Inconvénients
Off the top of my head - nothing! Possibly, during the transition to the new templating system a few years back, it took a little while to get used to it. But that's more a user error. Now I'm so pleased they changed things up.
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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One of the best tools for e-mail campaigns
Avantages
Campaign Monitor is great for creating e-mail marketing campaigns, but the ability to test and preview and the documentation for best practices is what I like the most about this service.
Inconvénients
I really like this service, but they could offer a free plan like MailChimp does (which is pretty robust in fact).
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Campaign Monitor has been a great resource for some of my clients.
Avantages
They have some great features within their system like social sharing buttons in campaigns, an easy to use point-and-click editor, and nice analytics.
Inconvénients
Though, it lacks though compared to other email automation services such as Infusionsoft or Hubspot.
- Secteur d'activité : Relations gouvernementales
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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New customer hits an obstacle but quickly addressed with outstanding service on a Sunday...
As a new customer, who is also in the process of starting a new business, I ran into a bit of a process issue because I hadn't been able to complete setting up my website. I contacted Campaign Monitor about the issue and received a quick, thorough response on a Sunday evening that addressed my issue and also gave me a list of how to do things. I was very pleased and it made starting Monday morning without worrying about resolution so much easier.
Avantages
Simple to use templates for any kind of email campaign make starting a business so much easier. I spent tons of time trying to create my own from 'free' templates but once I started messing around with apps with which I wasn't familiar it took time I didn't have. At this point in time all I want is a generic template later on I may customize.
Inconvénients
On the template it wasn't exactly clear how to insert a logo that included a picture with text if the logo wasn't print ready.
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Outstanding product AND customer service
Avantages
The software is classy, excellent looking, has great analytics, is very reasonable, is easy to set up and manage AND if there is any trouble, CampaignMonitor has an outstanding customer service team. We have been using CM for several years now and from the first newsletter we sent out we were impressed.
Inconvénients
There is nothing I dislike. The software is easy to use.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Excellent for testing emails rigidly.
As a developer my experience is most certainly a positive one, although as I'm not a QA expert I can't comment completely on this.
Avantages
Although testing on the likes of litmus is great, Campaign monitor gives the ability to test emails EXACTLY. This has been excellent for development and my learning about email code
Inconvénients
None come to mind, this has been quite easy to use and navigate and has helped with the amending and checking of emails. I'm not a QA expert though so feel I can't comment completely on this.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé Autre pendant plus d'un an
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A simple solution to large bulk emails
Avantages
It's pricing is really reasonable. Since I had to juggle around a couple of mailing systems during last years, I was able to get an overview and compare it with competitors. At CampaignMonitor you really get your value in money even if it's simple solution.
Inconvénients
It does not give you a lot of options to play with - so if you want to add some conditions etc you'll find yourself looking for other solution. Reporting CM providers is too simple and send over as graphic image with not many options to narrow it down.

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First impressions
My rating for the Overall quality and Features/Functions (i.e. how it has helped us) is a guess because I have only just started and do not have enough knowledge to answer (but I had to give a star rating).
What I can say is that it seems to be very easy to use with very good instructions. Also, I sent a question regarding permission to email and opt-in. I received a very helpful answer back within 12 hours explaining exactly what I would need to do to be able to use my current customer list for sending out a monthly newsletter. I am most impressed.
- Logiciel utilisé tous les mois pendant plus de deux ans
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A great email marketing tool that is easy to use.
Avantages
You can easily make a good looking email in a very short amount of time. The features make it very easy to create something.
Inconvénients
Building and maintaining email distribution lists isn't the best feature I've seen. It's also cumbersome at times to go through past emails sent.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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So much creative ability and user-friendly!
It's a pretty solid email software and nothing really bothers me about it. Other email software may sync better with your CRM, depending what you use.
Avantages
Super easy to use and there are a ton of templates to build off of. Stats are also easy to read and report off of.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Good Email Marketing Automation Tool
Avantages
Intuitie UI, Easy to onboard & setup, Ubercool email editor makes this tool really stand out amongst competition. Support and pricing is really good and are at a different level.
Inconvénients
Haven't faced any under the cons side so far yet.
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Great tool, does the job well!
Avantages
Campaign Monitor is a really great app, it does everything it promises and has a ton of variety in layout for emails, buttons, links and everything you would need to make a great campaign email! It organizes our lists very well and is definitely one of the better solutions out there!
Inconvénients
The thing I would like to see improved is the interface. It is a bit difficult to understand and really not very intuitive. Once you have a grasp on it though, you can manage!

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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A great mailing system for agency clients
Avantages
Setting up accounts for clients is simple
Reporting structure is good
Buying credits for client is easy task
Inconvénients
html modification has lots of restrictions
pre-built themes are ill-designed
Test emails if bounced, are not deliverable
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Great Email Send Software!
Campaign Monitor is our go-to email send software! Overall, we have had a great experience with them!
Avantages
Our company loves using Campaign Monitor! It's very user friendly and aesthetically pleasing!
Inconvénients
Contacting customer service is very complicated with Campaign Monitor, which can be quite frustrating in time sensitive situations.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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Great app!
Avantages
I can say that this application is great and easy to use for monitoring campaigns which helped our business.
Inconvénients
The cost for small businesses is too high. If only the price were a bit lower maybe we would subscribe to this tool.
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Perfect for companies of any size
Avantages
- Fitted for agencies and companies of all sizes
- Automated unsubcribe functionality
- Plug-and-play journey designer
- No setup fee
Inconvénients
- Basic customer support
- Campaign transfers are complicated
- Lack of image hosting

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Lagging behind the times
Not my first choice for the Newsletter focused ESPs, but it's ok.
Avantages
It has some nice built in engagement segments (wish they were customizeable), and a decent set of basic integration capabilities. For the price, it does ok.
Inconvénients
The custom HTML email editing is a pain, you can't actually edit the HTML in the platform, so you've got to constantly upload, test, and re-upload changes.
The built in forms are extremely basic, and it's workflows could use a bit of modernization.
- Logiciel utilisé tous les mois pendant plus d'un an
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Use this to send mass email campaigns to subscribers. Very easy to use.
Avantages
Each stage outlines exactly what is required before you launch a campaign which is a great help when smashing out campaign after campaign. The HTML editor that converts CSS inline is also very useful. Currently use if for all my larger clients.
Inconvénients
A prettier UI would be a benefit. Mailchimp has got this bang on. Campaign Monitor feels a lot more stripped back (not a bad thing, just a personal preference)
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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When You Outgrown Mailchimp Use Campaign Monitor
You will love Campaign Monitor is you're a developer/designer because you have a lot more advanced customizations and features to play with. If your business thrives from email traffic then I definitely recommend upgrading to the highest-paid tier account: Premier to gain the best results.
Avantages
It is easier (than Mailchimp) to build templates and it's advanced enough to create customizable templates. One can generally tell if an email was made in Mailchimp because the UI is so basic. One can't tell if they made it in Campaign Monitor because you can make a template look very unique, advance and sleek. I also like their advanced personalization features such as automating dynamic content into an email based on segmentation.
Inconvénients
It is more pricey than other services. I wouldn't recommend it for a beginner with a low budget. Campaign Monitor could be an overkill if you're just starting out. But Campaign Monitor is something you would want to eventually progress to.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Gets the job done ✅
Avantages
The data that CM is able to extract is pretty elaborate. Helps seeing the performance of campaigns and how to plan them better.
Inconvénients
Wasn’t very crazy about the UI/UX. For the price we paid I would have expected something better and friendlier to use.
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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The dashboard is very clean, which is a nice respite from often-busy business software...
I have used Campaign Monitor and still follow their progress as I was impressed at their start product, yet for some time I have switched to Mailerlite which surprised me with nice payment plan and great features.
Avantages
You can add subscribers as you're setting up your first campaign or as a separate process. Subscribers must be part of a list that you create, although you can set up unlimited lists, which is one way to segment your usersCreating a campaign is also easy. To start, you just need a name, subject line, and an email address for the "From" field (you can set up a separate "reply to" email as well).
Inconvénients
Campaign Monitor may lack live support and third-party integrations, but it offers a simple way to connect with your audience through email marketing, including auto-responders and a new suite of analytics.
- Secteur d'activité : Design
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Easy to use and very practical!
I have used this application as an option to Google Analytics for short and simple campaigns. Basically where I have few quality indicators and I don't need to go into so much detail with the customer.
Avantages
It has a clean, friendly and easy to use interface. It can be set at ease. It works very well with marketing campaigns, it is easy to read and establish reports.
Inconvénients
In contrast, the support it offers is only online, otherwise it complements well with other applications.
- Logiciel utilisé tous les mois pendant plus de deux ans
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This is a fairly user friendly software for creating emails and newsletters for marketing.
Avantages
I like that it is customizable for each user's specific needs and that it is fairly user friendly and intuitive to use.
Inconvénients
I've had an issue on occasion over the last 3 years where I have lost all of the editing changes I have made.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus de deux ans
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Less simple than other options but has solid features
Avantages
Better for large companies looking for workflows & a suite of features. You can set up schedules & workflows that run at a designated time & place. UI is nice. Decent templates.
Inconvénients
Complicated software, templates are basic. Learning curve involved which makes it difficult to hand off to junior team members
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A worthy provider in a sea of wannabes
Campaign Monitor has always been top notch. We've been using it for 10+ years now. Nearly any complaint I could drum up about the service is easily explained by the fact that they take email sender reputation seriously. Initially, we had to undergo a manual review before being allowed to send to lists over a certain size. We also have to jump through a few hoops to send from any given domain, which can be troublesome for domains that our clients own (for which we cannot request DNS changes).
Perhaps the only feature which hasn't evolved over the years that should have is the campaign preview functionality. You're allowed to send a manual preview to up to 5 users (manually entered). You can do this indefinitely, but it's not conducive to say, sending to a client seed list for preview across various depts. The only other option is to send an actual copy of the campaign at $5 + $/recipient. Not a huge deal breaker until you have a picky client and have to send 3-4 previews.
Overall though, this is a small blemish in an otherwise fantastic tool. The company clearly values UX simplicity and usability over feature bloat and getting started couldn't be easier. Give it a shot for just a few cents. What do you have to lose?
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Campaign Monitor
Campaign Monitor is a great tool for managing a vast email distribution list.
Avantages
We have been able to easily create and coordinate an automated journey for our new team members using this easy to use software program.
Inconvénients
Some of the important information and instructions are listed on right side of webpage. However, this information also resembles an advertisement when looking at a glance. Therefore, it can be easy to overlook.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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Expensive but very good
Avantages
Easy to make beautiful messages.
Automated unsubscribe
Inconvénients
Basic support.
Basic plan is not cheap, but it is still with limited number of functionalities - eg no marketing automation.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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Campaign Monitor Restricts You
If you are a new user and don't already have an email list on which to build from, there is no free tier!
Avantages
Like the templates that are given for your emails.
Inconvénients
Did not like the caps on emails per month.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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The best email marketing there is
I LOVE campaign monitor! It's by far the cheapest, best and more features available. Many people haven't heard of them since it tends to be a MailChimp dominated market, but just give them a try! You won't regret it
Avantages
Features, interface, price
Inconvénients
There aren't as many 3rd party integrations available
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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I highly recommend Campaign Monitor - great value for money and awesome for tracking
Avantages
I've been using Campaign Monitor for two years already. It's efficient, great for tracking and it's not fully integrated in our email marketing strategy.
It's simple and straight-forward and compared to other similar platforms, it's great value for money.
Inconvénients
Some other platforms are more competitive on pricing, but i always found that Campaign Monitor was my preferred email marketing platform.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Muy bueno
Muy buena
Avantages
La nitidez ,el sonido el brillo y el color
Inconvénients
Ninguna todo bien no tiene ningun inconveniemte
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is a software that allows you to have a personalized email and capture your style.
Avantages
easy to use and very professional software, it is good when importing contacts for your ease. And also allows you to give a touch of personality to your emails.
Inconvénients
It is somewhat expensive compared to other software of this type, it also limits you a lot with its templates. You could also add other options to make it a more complete and functional software

- Taille de l'entreprise : 2–10 employés
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Wonderful
I've been using Campaign Monitor for the better part of 7 years now and I couldn't be happier. The product and the team behind it are constantly evolving and delivering the best possible email marketing software out there. It's not the cheapest, certainly, but that should be seen as an advantage rather than a drawback. You very much get what you pay for.
Réponse de Marigold
We're so happy to have had you as a customer for the past 7 years! Thanks for the awesome review!

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
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Fantastic Customer Service
I use Campaign Monitor on a daily basis and usually never run into any issues. But in the off chance that I do, when I contact their support team, they are always there to help me in a timely and friendly manner. Not to mention their personalized videos tutorials they send are tremendous!
Avantages
- User friendly
- beautiful templates
- Automation process helps eliminate manual emails
- Segmenting your lists my special criteria are a godsend
- It's the right tool for the job
Inconvénients
- I wish I could a/b test automation email
- also wish it had more behavioral triggers that could link to my companies software
- Secteur d'activité : Logiciels
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First choice to manage email campaigns
Avantages
The UI is neat, simple and straightforward. It works like a charm. The support is great and responsive.
Inconvénients
If we had a free plan for accounts with little usage and small lists, it would be great. Some customers and non-profits pick a competitor just because of this.
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Beautiful, solid mail software, backed with good service
We have been using Campaign Monitor since 2004 for client and personal campaigns, from lists of a few hundred contacts to those with hundreds of thousands of contacts.
Campaign Monitor is a slick, solid and easy to use. You can tell that each feature has been well thought out and polished. It is easy to read about a new feature and know how to start using instantly.
In over 10 years of use we have never experienced any down time, difficulty in sending mails or having them received by customers. There was one day when Campaign Monitor lost a few click-through statistics and they instantly apologised and gave us an overly-generous refund.
We have used their API to get a close linking of customer details between our site and the Campaign Monitor list, and we pull down data for reporting.
If I have one gripe it is that moving to a new pricing tier recently put the service into the "expensive" bracket in my opinion. I appreciate that quality and service comes at a cost, but I feel they are flirting with "over-priced".
Overall I would definitely recommend Campaign Monitor as a partner that can take you from hundreds to hundreds of thousands of mails a week.

- Secteur d'activité : Études de marché
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Very useful and robust tool
Very positive!
Avantages
I absolutely adore their professional templates, I guess it is around 50 of them and it is way more than I have seen anywhere else. They look great and are huge time savers. I also liked their dahsboard - it is very easy to use you just need to drag and drop elements you chose.
Inconvénients
Sorry guys, but you have no free trial! How come? You were lucky my company was using this software before I joined them, otherwise I would never choose a software without trying it out first...
- Taille de l'entreprise : 10 000+ employés
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Total Fan
I've been using Campaign Monitor with a number of companies in a variety of industries for many years and it really does deliver! It is a straight forward easy to use no nonsense suite of tools and in a world of email marketing tools intent on over complicating things, Campaign Monitor is simply cool. Give it a go :)
Réponse de Marigold
Thank you for your review and for being an awesome Campaign Monitor customer! We like to keep things simple!
- Secteur d'activité : Enseignement primaire et secondaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé Autre pendant plus de deux ans
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Monitor Campaigns Easily
Avantages
This product does allow you to monitor and track about any campaign you can put together. It is quite good at avoiding SPAM.
Inconvénients
It does take quite a bit of learning to setup and work with this software. Once you understand it, it works well.
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Very good at what it does.
Avantages
Very easy to set up campaigns, with many information points to help if you do happen to get stuck, paired with Gravity Forms it's really easy to get set up and start data capturing.
Inconvénients
The cost. You get quite a few features for "free", but can get expensive very quickly.
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Overall we are quite happy with Campaign Monitor
Avantages
We have found Campaign Monitor to be generally intuitive to use. Initial challenges in setup were overcome quite easily. Reasonable range of Do It Yourself templates that are customisable. Campaign Monitor has help information to guide operator of the S/W
Inconvénients
Have trouble inserting Pictures into an email and have to structure the communication to add any pictures at the bottom under the text

- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Average Email marketing Platform
We had created same ad-campaigns so that our products have more outreach. I have generated some important traffic to the company blog with it's help.
Avantages
It is easy to upload contacts and to create and edit campaigns. This helped me to track open rates for the emails we send and to be able to follow up with those who have not opened the email yet which is better than mailchimp.
Inconvénients
The payments and the editor are the things I don't like about the software. Also integrating the plug-ins is not that easy.