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- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
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- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 201–500 employés
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- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
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- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
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- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
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- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 11–50 employés
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- Secteur d'activité : Production audiovisuelle
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- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
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- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
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- Secteur d'activité : Internet
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- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
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- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
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- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
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- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
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Powerful features with amazing ease of use
I transitioned to Campaign Monitor from another email platform and the differences are absolutely chalk and cheese'in the best way possible for Campaign Monitor. The setup is simple. The pay-for-what-you-send feature is amazing and the templates that are freely provided are just beautiful.
As soon as we connect Campaign Monitor to our CRM, we will be seeing some serious gains.
Avantages
Ease of use.

- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Great Email Marketing Option
With Campaign Monitor, I can customize, send, and track emails. This helps me make adjustments to optimize future email campaigns.
Avantages
I love the analytics that Campaign Monitor provides! In world view, you can watch as people open the email and where they are located!
Inconvénients
I can’t really think of any cons... I haven’t come across any at least.

- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Straightforward to use but somewhat restrictive with customisation
Avantages
It's really simple and affordable for getting a basic mail campaign going when it's for a smaller mailing list.
Inconvénients
It's somewhat frustrating to use once a mailing list gets on the larger size as the segments can't be generated and instead have to be manually filled so any new segments take ages to fill.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Campaign Monitor vs. Alternatives
Campaign Monitor did the job for our medium-size business. We were looking for the cheapest email marketing application with templates that we could adjust.
Campaign monitor offers a bare-bones experience. It gets the job done, but it's templates aren't as flexible as alternatives like MailChimp. It's now more expensive then alternatives such as ActiveCampaign and offers less features such as Sales CRM and Site Messages.
Avantages
- The software presented as a cheaper alternative to Mailchimp for our medium-size business.
- The software offered most of the email functionality we required.
Inconvénients
- Pricing staggers up quickly.
- Offers less features then alternatives like ActiveCampaign.
- Customer Support is not quite as accessible and helpful then ActiveCampaign or MailChimp.
- MailChimp is more user-friendly, especially for beginners.

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Excellent platform for newsletters!
Just dove into this platform for a client of mine. The design and template platform is very well done. The options are not endless but the interactivity is unbeatable. No extensive coding knowledge necessary, so I found it easy to use. Beautifully self-explanatory in all ways. Give it a try for sure!
Avantages
The customer support is top-notch from my experience. Quick, explanatory and complete. I had no holes in my interaction with them. Templates are really nice.
Inconvénients
Not as much freedom as a customized design platform but a great bang for your buck either way.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
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an excellent email program
It is so much easier to automate my emails with Campaign Monitor. I can easily track analytics, which has been a game changer for my business!
Avantages
I love the ease of using this email program! Lists are easy to sort and adding in new contacts is a quick process. Things are laid out very well and it doesn't take a lot of work to be able to learn to work with the program easily!
Inconvénients
I have found that the templates that they have are a bit difficult to work with and maneuver, but overall this is still worth working through because of the upsides of this program.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Campaign Monitor - Email Automation Software
Avantages
Campaign Monitor's email automation works fine but lacks some advanced features.
Inconvénients
It does not work well for affiliate marketers...
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Great Customer Support
The app works great and it's easy to use, but let's be honest- there are a LOT of great apps out there. The real test is Customer Support, and Campaign Monitor has always been unbelievably responsive and easy to work with. They answer my questions and resolve any issues I have, though to be fair, the issues have been mine, not theirs. I have used them for well over 2 years and have no thoughts of looking elsewhere- that's what great customer support buys you.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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A fantastic tool for email marketing
Great insights into the success/value of my email marketing
Avantages
Australian Made. Easy to use, lots of features. Constantly being updated with new and useful features. Amazing support - patient, friendly and knowledgeable.
Inconvénients
Email editing tool has a few UI niggles and could do with a few fixes, but doesn't all software?
Could always be cheaper, but couldn't all software?
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Easyt to use email marketing tool
Avantages
It's easy to learn this tool because of how simple and straight forward the UI is. It offers a great number of templates as well and has a generally working API which can be used to integrate in websites specially eccomerce ones.
Inconvénients
I'd say it is a bit pricey and some of it's automation features only offer basic functions. Their free account also does not allow email sending so this is kind of a let down compared to other tools of the same nature that offers limited email sending for their free accounts.
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé Autre pendant plus de deux ans
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Great Email Marketing!
Avantages
Easy to use and very simplistic. Love the UI, functions and features. Everyone including the beginner can shortly send out an eye popping email. They have brought my email campaigns to another level of professionalism.
Inconvénients
Software is on the pricey side compared to others. The support is good although not with live. Only so much you can do customization wise. Other than that it does the job.
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Excellent customer service
Avantages
Easy to use, very adaptable to different client needs, set up really well for organised isatio a, individuals or small consultant agencies like me
Inconvénients
Some of the invisible formatting can be vexing, for example heading sizes can slip into paragraphs and you can think its fixed on preview but it shows up again in test emails, or, worse, the real thing.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Gets the job done for simple email campaigns
Avantages
Ease of use- you can set up an email campaign in minutes, and it's very user friendly. Works for basic email sends.
Inconvénients
This is a great baseline tool for email marketing, but I wouldn't recommend it for complex nurture and lifecycle campaigns, as it is not as robust as other enterprise tools on the market.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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A good solution but its no Mail Chimp
Overall it is a good program however the availability of better products and prices makes using Campaign Monitor somewhat pointless.
Avantages
One of the highlights of Campaign Monitor when I was using it was the split testing that allows A/B testing with mail campaigns.
Inconvénients
Although there is nothing outstandingly bad about Campaign Monitor the lack of a few features such as sales reports and CRM synchronization mean that it falls short of what other similar products on the market can deliver.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Great Support
We use their service to send email newsletters on behalf of clients. The site has a great set of features and in the rare instance that something goes wrong, the support is phenomenal.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus d'un an
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Great for when you have advanced email marketing needs
Avantages
Lots of pre-built mobile-ready templates. If you require a custom one, the user interface for creating templates is simple as well. Lots of integration with popular eCommerce platforms.
Inconvénients
This is quite pricey depending on how much subscribers you're emailing to compared to alternatives. No live support unless you want to pay even more.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Easy to use and they've thought of everything!
We save tremendous amounts of time and energy by designing our emails and generating our lists and letting Campaign Monitor take care of the rest.
Avantages
The built-in list management and report systems are top-notch. You could skip Excel entirely if were so inclined.
Inconvénients
There are a few operations that I wish we were able to do in bulk like copying emails and deleting lists.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Campaign Monitor
We purchased Campaign Monitor to send personalized, relevant, and timely emails to our audience. Our contacts at CM worked hard to ensure that this was the right fit for us and our needs.
Avantages
Campaign Monitor has a lot of personalization options (conditional text, incorporating multiple data sources) that put you in control of your program.
Inconvénients
Because we were a smaller client for CM, but had a lot of security and legal requirements, our sales process took quite a while (around six months).
Pourquoi choisir Campaign Monitor by Marigold
Aurea is in the process of deprecating Lyris - no additional upgrades were planned for the next two years.Pourquoi passer à Campaign Monitor by Marigold
Campaign Monitor had the features we needed for the best price.- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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The easiest way to send Marketing and Promotional campaign to your contacts
Avantages
It is easy to use (drag and drop features) and templates are available to send professional-grade email marketing to your prospect customers.
Inconvénients
Requires lot of time especially if you just started using the software. But one time only like encoding your contacts and making your first template.

- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 1 à 5 mois
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Mailchimp ugly cousin
Avantages
As a designer, I confess there is very little I liked about using this software. Perhaps, I liked the ease of establishing different coloured backgrounds to adjacent sections of a newsletter campaign template.
Inconvénients
Having used this app as a designer to create templates for different clients, I think that it really does not compare to Mailchimp. It's style editor is quite clunky to use and the visual results one can obtain feel fairly limited
- Secteur d'activité : Rédaction et correction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Watch for ongoing billing
Very negative.
Avantages
The software is simple to use and there are plenty of templates to choose from.
Inconvénients
My client canceled several times and billing never stopped. They were billed for 8 months without using and couldn't get a refund.
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Great value for the money
Avantages
Started using Campaign Monitor after a thorough search of competitors, and chose it and one more. CM is robust, offering many campaign options and integrations. It was a bit of a learning curve for me but for those who are already familiar with this sort of thing they won't have any issues.
Inconvénients
There is a bit of a learning curve to get up to speed on their ecosystem. Sometimes the interface can be a bit choppy, but effective overall.

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Very Happy
I've been using Campaign Monitor for about 8 years for various organizations, and it is always the email service that I recommend. Very versatile- It works well for both less technical users and gives a lot of choice and possibilities for programmers. I like the option of paying per campaign or subscribing.
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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We use it for designing client newsletter and managing communications
Ideal tool for agencies managing newsletters and other communications on behalf of their clients
Avantages
Perhaps we are a bit biased but this is the only tool that fits perfectly in our case - it has everything for an agency to design and send newsletter or communicate otherwise with our clients subscribers. Other tools are more oriented to somebody working insise companies.
Inconvénients
Nothing really. It has everything other tool have and also has quite nice and clean interface, also easy to customize.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Super Service
I've only ever had to contact the Support team a couple of times (the software is super easy), but the support guys are exceptional... well done guys..!
- Logiciel utilisé tous les mois pendant plus de deux ans
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Using CM for years and very happy
Avantages
Especially liked the integration with Get Feedback. Super easy to use - appreciate that things stay pretty consistent so I don't have to look for familiar tools with every update. Nice to share real-time reports with clients. Great price-no mandatory subscription. :-)
Inconvénients
Would like to see some updates to editing, like more specific sharing options in each section of the email. Would also like to see an easy way to view and print small versions of the campaigns.
- Secteur d'activité : Marketing et publicité
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Campaign Monitor helps drive my business forward
I run my own email marketing agency in the UK and have been using Campaign Monitor for seven years. Back in 2008 I looked at many other providers and I continue to regularly evaluate what else is on the market. I rate Campaign Monitor very highly for blissfully simple ease of use, word class support, and continuous innovation. Creating campaigns efficiently and accurately is vital for my productivity and profitability, and Campaign Monitor enables me to do this with ease.
Avantages
Outstanding, friendly and adult-to-adult customer support.
Ease of use.
Innovation.
Ability to manage multiple customers on one account.
Réponse de Marigold
Glad we've had you as a customer for the past 7 years! We hope to continue to provide you the best product and support in the market!

- Secteur d'activité : Marketing et publicité
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Great platform - amazing customer support
Campaign Monitor is a great email marketing platform that is easy to use and provides excellent customer support. Would have no hesitation in recommending.
Avantages
- Easy to use
- Flexible
- Excellent customer support
Réponse de Marigold
Thanks for the awesome review! Happy to have you as a customer!
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Fully-featured and expansive email marketing tool
If you a are looking for simplicity, this software is what you need to look at. Email monitoring is very easy and tracking is reliable.
Avantages
The interface is simple and intuitive, as you don't have to spend hours figuring creating new templates. Cost is pretty low compared to other alternatives and availability of advanced features such as A/B testing, data segmentation really add to the overall package.
Inconvénients
Limited ability to edit HTML once templates are uploaded. A more user friendly drag-and-drop editor would be a great addition to CampaignMonitor. Reporting could use improving, and better integrations for triggered emails would be great.
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Templates are easy to use and you can accomplish just about everything you need to do with...
Avantages
Templates are easy to use and you can accomplish just about everything you need to do with them. Customer support rocks. They're quick and accurate.
Inconvénients
I wish they would allow the user to stop an A/B test or a campaign when it's in progress. Mistakes happen and this would limit damage.

- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Campaign Monitor makes it really easy to automate email marketing campaigns.
Avantages
I had to use Campaign Monitor for the first time with a relatively short turnaround time to set up an email marketing campaign for a client. It was easy enough to use that I was able to find my way around the software without much trouble.
Inconvénients
It is a very robust software, but the interface looks a bit dated. However, it does the job as you would expect it to.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Moved from another provider - very happy
Very good so fare.
Avantages
Our favourite thing was that it work in with our CRM.
Inconvénients
A bit tricky to set up but otherwise it's great.