Campaign Monitor by Marigold

4,5
Note globale
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4,5
Note globale
Avis

Parcourir les avis sur Campaign Monitor by Marigold

503 avis sur 503
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Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 11/01/2018

Great Email Marketing Software!

Whenever we have an issue, we contact our account manager at Campaign Monitor and he runs it up the chain to get it put in the next update if possible.

Avantages

We just recently switched to Campaign Monitor full time from a different email marketing campaign and the difference is just amazing! The customer supper is awesome, the interface is great, and the functionality is always improving.

Ian
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/08/2017

World-class Customer Support

Allows us to offer additional services to our clients. if I had to find something I would say that the having so much functionality can be difficult to get to grips with.

Avantages

I like the fact we have the ability to offer a white label solution to our clients and can manage all of the accounts from one log-in.

Laura
  • Secteur d'activité : Production audiovisuelle
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
4

4,5
Publié le 22/03/2016

A Great Tool for Starting Out in Email Marketing

Avantages

Campaign Monitor makes it easy to set up email campaigns- whether you're a beginner to email or have a few years of experience behind you. It's easy to set up a campaign and send to a reasonably sized list.

Inconvénients

It doesn't scale for larger businesses; additionally, tier pricing can be tricky if you plan on adding subscribers to your account over time. You really have to be mindful of what you're loading in to the tool.

Matthieu
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

4
Publié le 21/11/2022

Simple email software

Avantages

Ability to create list and manage contacts is ok. Tou can easily create emailings campaign and duplicate your email designs

Inconvénients

Contact management is too simple, moreover on managing people who received or clicked past campaigns that forces you to create lists by hand.Mail design is also a little bit to simple and doesn't allow great creativity if you are doing this on the platform instead of importing templates

Edward
Edward Afficher plus d'informations
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 10/03/2018

Very easy and useful monitor

It's a simple, friendly and very effective way to send mails.

Avantages

This software has very nice templates and relatively easy to implement, the functions and features are so good that the beginner can shortly send out an eye popping email.

Inconvénients

Building and maintaining email distribution lists isn't the best feature I've seen, I think that it could be better.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
2
Support client
4

3
Publié le 07/12/2018

Don't Love This Program

Avantages

Campaign Monitor is good for people with smaller email lists.

Inconvénients

I didn't like the rigidness of the templates. I also found it a hard program to navigate. I don't think it is easy to use at all and always recommend that clients get off of this platform. I reached out to customer support several times and they couldn't help.

Douglas
Douglas Afficher plus d'informations
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 20/05/2019

Campaign Moitor - Better than mailchimp

Avantages

The user interface is easy to use and is a very useful tool for setting up email campaigns. The WYSIWYG editor is simple and easy to use.

Inconvénients

The billing for subscribers is difficult to understand. The same email can be on multiple uploaded lists but still counted as a subscriber which hikes the billing costs up.

Duncan
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 24/03/2017

Campaign Monitor are leading the way

I needed to set up a complex automated email journey and Campaign Monitor was the only system that was up to the job. I was able to use built in features throughout, and create a highly bespoke experience for my customers, without any need for coding; this was important as I didn't have budget for a developer or consultant to set up a system for me. I'm sure it could still be made a lot easier, but I think this is just the start and look forward to seeing how the system develops. When I needed help along the way the team were extremely quick to respond and took the time to understand my specific technical questions, rather than just sending back a stock answer - overall extremely impressive.

Harsha
Harsha Afficher plus d'informations
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 201–500 employés
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 26/02/2016

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 19/02/2016

Brandon
Brandon Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 18/11/2015

Utilisateur vérifié Afficher plus d'informations
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/03/2018

follow up with networking contacts

Avantages

everytime i get a business card at a networking event i enter them into my campaign monitor database. i use this for low touch personalized outreach so people don't forget me

Inconvénients

it's a little difficult to get campaign monitor working out of the box compared to other tools like mailchimp and constant contact

Libia
Libia Afficher plus d'informations
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/03/2018

Very good tool to use create campaigns by email

Avantages

We are just beginning to work with this tool but until now I really like its features, it is very intuitive and makes it easy to create email campaigns.

Inconvénients

Although I have little time using it, I still do not see any flaws, maybe they could add more templates options, in general I think it's excellent

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 23/11/2018

Great for email campaigns

Avantages

Simple email automation and A/B testing, easy to use, and as a result training clients to use this is a breeze. Designing emails for campaigns are also made easier with this software. Template designs are lovely.

Inconvénients

A well put together solution to email campaigns, and while it is easy to use, it does have its drawbacks. In particular the pricing needs some work as compared to Mailchimp. You pay based on how many users you have, and you can't have users exist in multiple mailing lists, if you would like to have a user in two lists, you will essentially be duplicating that user and would be required to pay twice for that same user.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 24/11/2018

Used it in a joint project with an agency.

Decent email marketing options.

Avantages

The agency we work with offered to use this software and we agreed, despite the fact that we use another similar solution. I like the analytics and clear interface.

Inconvénients

Out of the box there are less integrations than of competitor. Interface is a bit les intuitive.

Robert
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

4
Publié le 18/12/2018

overall suited our needs while sending newsletters

Certainly did the job and would be something i would keep considering moving forward until a better option arrives.

Avantages

suited our needs by creating the newsletters we wanted and getting them out there to our customers

Inconvénients

price could have been more competitive a more user friendly

Michael Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 06/05/2015

Great support, great product!

We use Campaign Monitor for many of our clients and send emails for them and set up them to send emails for themselves! It is very user friendly and the pricing model is very good for the small/medium lists that we use.

Avantages

email support is very helpful and clear. They acknowledge any issues and detail the fix if applicable. The template engine is very user friendly, and they make it very straight forward to send an email. The sender puts all the styles inline for you, so you can make a stylesheet and they will do all the extra work for you.

Réponse de Marigold

Thanks for the great review!

Répondu le 11/05/2015
Jake Afficher plus d'informations
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/02/2018

Tonnes of options, yet easy to use

Avantages

Easy to pick up and use.
Lot's of valuable features.
Great statistics on campaign success.
Easy to personalise emails.
Great support documentation.

Inconvénients

I really can't fault it, though it'd be a bonus to have more advanced personalisation options using IF statements. For example, if subscriber-custom-field = XYZ, then show ABC text, otherwise show DEF text.

Nuno
Nuno
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/11/2016

Excelente e-mail marketing tool

We at Wiz Interactive have worked with campaign monitor for about 10 years and it is flawless. And they are always developing new features. Great tool, great team

sarah
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/01/2018

Amazing

Avantages

I was a customer with an account through a PR company and we needed me to create my own. I had never worked with Campaign Monitor or heard of them before. Maybe in passing I heard the name and it was this distant company who managed my emails. In contacting the company to change PR companies I worked with a representative, He was AMAZING. Really AMAZING, so much so I am writing this review instead of doing something else :) He gave great directions, made me feel important, and completely 100 + 1000% did what I needed him to do - IN ONE DAY. And I found out how awesome Campaign Monitor is! We can run clean, stunning post-program surveys using their templates - which are so beautiful and they did a great job creating a variety of templates. Seriously impressed and beyond thrilled to see what 2018 is partnering with Campaign Monitor.

Sam
Sam Afficher plus d'informations
  • Secteur d'activité : Gestion de l'enseignement
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 11/05/2015

Campaign Monitor is awesome!

Great people and fantastic product.

It's been an absolute pleasure :)

Réponse de Marigold

It's been an absolute please on our end as well! Thanks for the review!

Répondu le 11/05/2015
Alison
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 04/05/2015

Professional, flexible software with great support

The features of this software give us greater flexibility to connect with our subscribers. Clean, professional looking product which is easy to navigate and utilise.
We have hit some teething issues when initially transitioning over but the support team has been extremely helpful in assisting us with many of our out of scope requests and recommendations of how we could set up the system to get the most out of our requirements.

Their customer service at all hours is very efficient. This cuts down on the usual waiting periods, lowering time frames of resolution immensely. Even though we have dealt with many from the team, each team member has picked up on our particular scenario quickly and efficiently.

I would (and have) highly recommend Campaign Monitor to others.

Réponse de Marigold

Thanks for the review, Alison! We're glad our support team has been so helpful in your transition!

Répondu le 04/05/2015
Darie
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 29/09/2017

easy to use and lots of options. Effective segmentation and workflow tools

Avantages

Great workflow system lets you really segment and get the most out of your lists. Creating campaign is also very easy and the drag and drop features mean you can create beautiful emails quickly! There's also many pre-set design to choose from so you can always find something that suits your brand.

Inconvénients

My only disappointment is that when you make a change to a workflow, existing subscribers are not pushed through, this means you need to really think and plan your workflow in its entirety from the beginning or create a new one.

Gavin
Gavin
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/03/2018

Very Nice!

Avantages

I have found campaign monitor very easy to use and love the fact that you can add edge to edge photos.

Utilisateur vérifié Afficher plus d'informations
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

3
Publié le 02/07/2018

You get what you pay for

Avantages

It's pretty easy to use but a bit lackluster in features. We ended up switching to a different tool because of these limitations.

Inconvénients

Was easy to get started with but had a hard time growing with our needs as our company grew. We ended up switching platforms.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 03/04/2019

Limited But Makes Pretty Emails

Avantages

You can drag different blocks into the email builder to customize the email. I really like that this platform cares about mobile views because a lot of other platforms don't.

Inconvénients

We decided not to go with this software because a few others looked a bit more customizable, but it's a good platform.

Utilisateur vérifié Afficher plus d'informations
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/04/2018

Great product, friendly and very useful

Avantages

Easily send mass emails to customers and prospective customers, all quickly and professionally. Particularly I like the interface design.

Inconvénients

It is difficult to find cons in Campaign Monitor. In general, all is well but I think it's a little expensive.

Andrew
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/10/2017

Fantastic software and a great team behind it!

I am constantly recommending Campaign monitor to clients and friends.

Avantages

Campaign Monitor is so easy to use and it's a great way to create attractive, well-designed emails for our customers.

Patrick
Patrick Afficher plus d'informations
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
1

4
Publié le 23/01/2018

An easy to use email marketing tool

Avantages

Nice email builder, easy to create and save templates. HTML email interface easy to manage. Price is reasonable per month.

Inconvénients

No live support available and importing contacts can be a pain. The software is easy to use so support isn't much of an issue...until you need it.

Richard
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 11/11/2016

Highly recommended!

I selected Captera after looking at other options and getting opinions from fellow Whisperings Piano Artists. I was looking for a vehicle to announce CD releases and communicate with people who had purchased sheet music and CDs.

I was afraid that I would have to manually enter emails. No worries: Capterra lets me import lists from Excel.

I was concerned about producing graphics. Again, Capterra makes it easy. I just learned how to embed links! It adjusts for mobile devices and also sends text-only messages.

I can set the date and time emails are sent and it's easy to see how many people have opened emails and clicked links. Capterra even lets me see global statistics.

Payment is based upon the number of emails. If you send out infrequent emails ('campaigns') you may find it cheaper to pay by the campaign.

Highly recommended!

Juan
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 09/02/2018

A very useful option to send mail to the most important customers for your company

A simple, friendly and very effective way to send mails

Avantages

When maintaining your customers, you must arm yourself with the best tools to keep them, in addition to having a good call to action you must have the right tools to reach them. And Campaign Monitos is ideal for that.

Jenna
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 27/08/2019

Good for the basics

Overall, a good email software platform and I'd recommend if you don't need anything to fancy or in depth.

Avantages

Very easy to use for someone that doesn't have a lot of design background and needs a tool that's simple and user friendly

Inconvénients

Was often glitchy while I was using it - at one point I had a campaign revert back to an older version because of the autosave function. Also, when I was using the software, it did not include a responsive design, which was problematic at times

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 16/01/2018

Intuitive and clean

Avantages

Easy for new users to understand with a great interface and deep functionality for more experienced users.

Inconvénients

We had some lag times with support teams but this was the exception. Other than that it works like all the top tier applications in it's class

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
0

5
Publié le 19/11/2018

Decent email tool

Avantages

Easy to use email tool that does its job. WYSIWYG interface is simple and copying existing templates will do what you need it to do without a fuss

Inconvénients

Limited functionality compared to the marketing automation platforms out there. Deliverability can be an issue if you don't use your own ISP

Shah Abdul Latif
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 22/03/2018

A very handy Marketing tool

Avantages

Nice User interface. Good collection of templates. Best for small businesses as it has pricing depends upon the quantity of newsletters sent.

Inconvénients

List building can be painful sometimes. Need to improve customer support. Very limited data reports.

Nick
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/11/2016

The best (and best looking) EDM software

I have been using Campaign Monitor for about 6-8 years. It's beautifully designed, for the design-minded. In recent years, other players have made up some ground, but no other email software allows for well-designed, professional looking emails that work seamlessly on multiple devices and clients.

Campaign Monitor is aimed at design and creative agencies who send on behalf of clients, but savvy clients (like us) can cut out the middle-man, and use Campaign Monitor directly.

Finally, CM is an Australian success story. Started out by two Sydneysiders in a garage, it's now a global company raking in the customers (and the dough). It also has a reputation for being an amazing place to work.

Campaign Monitor isn't quite the biggest player in the EDM marketplace, but I reckon it might be the best.

Thomas
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 25/02/2017

We love it!

We switched in 2014 and have been working with Campaign Monitor (CM) ever since. We started several times to connect it to our CRM, but never finished it. We also almost switch to Mail Chimp because there is one specific feature that would help us save time and money considerably: TimeWarp.
Rumor has it that CM is working on a similar feature. The customer service is more than excellent and the addition of new apps make some of the connectivity so much easier.
This year we will also start implementing the new automation features.
The most valuable feature of CM is that anybody in the team can edit content and send it out to review. Saves us a lot of time and man power and removed our web designers from the message creation process as a bottle neck. Keep up the good work and lets timewarp soon!

Deja
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
3

4
Publié le 05/12/2017

Disappointed in this one

Avantages

Setting up their email marketing emails was very simple and I like the templates that it comes with for you to choose from.

Inconvénients

Their forms had me stumped. They advertised beautiful sign up forms but when I tried to design an inline / embed form, it was stripped and wasn't even showing up on my website. After contacting support (took them a while to respond) they told me I'd have to write my own html code to design the form. This was a huge disappointment. I had other questions as well but figured out the solution before they responded. On top of that I paid to try it out which they refused to refund me. I've tried other services that all came with a 30 day money back. Even Mailchimp has refunded me for things they legally did not have to. I ended up using Sumo forms instead which work great with MailChimp.

Yan
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/02/2018

Mail automation

Avantages

Nice interface
Good plans, including pay-as-you-go
No branding in all plans (unlike mailchimp)
Excellent technical support
Localized versions

Inconvénients

No disadvantages, really. Mailchimp somehow has more out-of-the box integrations. However, you can use zapier or IFTT for it.

Jake
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
4

4
Publié le 05/09/2019

User friendly

Perfectly sufficient for straight forward, ad hoc email marketing

Avantages

Very easy to pick up quickly, with easy drag and drop features and simple list management.

Inconvénients

Limited features. Could be a great tool with the addition of other channels/triggers/decisions etc. to the automation functionality

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

3
Publié le 10/12/2019

Promote at ease

I realized that it is much easier to create a campaign that contain a good design visuals. thanks to its templates.

Avantages

I had a project which needs all social media audience to participate. With the use of campaign monitor application, we are successfully disseminate the information about our campaign. I can say that it was a success project. A lot of social media user has participated.

Inconvénients

I cant say any bad words about the application, since it is a part of our success in spreading the campaign adds. I really like the application because of its variety.

Juliet
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 23/06/2017

Always easy to use and feedback on queries is fabulous

Avantages

The ease of use, depth of reporting, and helpful support team. I like the ability to change and alter the campaign up until the last minute, even if delivery has been scheduled. Circumstances often change and a re-write can be a necessity!

Inconvénients

I would like to be able to customise my eflyers a little more than is currently possible. I have downloaded an HTML template but I am still restricted with what I can alter in design terms.

Jeff
Jeff Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 01/05/2017

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 28/03/2019

E-mail marketing is easy now

Avantages

This software is very easy to handle, you can uplaod the data very easily and manage the e-mail without any difficulties

Inconvénients

Frankley saying i did't noticed any of thing that i did't like

Jake
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
3
Support client
2

2
Publié le 12/01/2018

Not worth the money

Not worth what you pay. Emails go to spam (it claims they don't, but the filtering software in most email services kicks it to spam)

Avantages

It is actually difficult to find a lot of pros. While is does what it claims (sends mass emails, gives you feedback and responses).

Inconvénients

The templates are more burdensome than helpful. A fully custom design wouldn't work for us. The value for the money just isn't there. Customer service didn't help... they just reiterated what was already clearly explained on the website. Overall, very disappointed and I will keep looking.

georgette
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

4
Publié le 20/11/2018

Good product with lots of functionalities

Avantages

I like all the functionalities that they include

Inconvénients

I think it could be a little easier to navigate

Christian
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

5
Publié le 12/03/2016

I use Campaign Monitor to send group emails to my mailing lists and to send auto-responder...

Awesome software. Very affordable. Much nicer to use than the others I've tried-- a big leap above. There are some small interface issues that make it 4 stars instead of 5 but once a person learns how it's done those things are not troublesome. Handy iPhone version for tracking effectiveness of campaigns.

Makes very, very nice emails. Does not put a Campaign Monitor badge on everything (like some). Classy and elegant. Plus- GREAT technical support.

Grant Afficher plus d'informations
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/04/2018

Enterprise Friendly and Beautiful Email Campaigns

Avantages

I used Campaign Monitor at my last job. I liked that it was built for web savvy marketers. My current employer uses MailChimp which is "accessible", but not nearly as powerful as Campaign Monitor.

Inconvénients

Campaign Monitor was a harder sell to my bosses. They were more familiar with MailChimp, but familiarity shouldn't trump the right decision; but it did.

Beverley
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
3
Support client
5

3
Publié le 08/11/2017

Great for basic email campaigns

A great way to start learning and playing around with email marketing.

Avantages

No frills, easy to get set up and send email campaigns. List management is simple and it's easy to generate forms to help build your lists. Awesome customer support!

Inconvénients

WYSIWYG editor leaves a lot to be desired for users with non-coder backgrounds. Automations require a monthly plan which for my company's use is not a realistic plan.

Christopher
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 19/01/2017

Experience on my latest campaign.

I used one of the templates for an announcement to our clients. It was relatively easy to use one I understood that there were spacers (hidden until you clicked on them) that controlled the size of things. Once I figured out the rules the rest was easy. Importing email addresses was simple. The data received after the campaign was sent was interesting and informative. All in all a great experience for very little money. Will use it again...