Gradelink

Avantages

I love just about everything! The service is fantastic, and the product is wonderful!

Inconvénients

I do wish that one single account could function as teacher AND administrator. I also wish there was a way to get push notifications.

Avantages

I love the grading system and the quick responses we get from [sensitive content hidden]

Inconvénients

When we used the finance features a few years ago, we didn't like that it allowed people to pay an invoice multiple times since they didn't get any confirmation of payment. Perhaps it has been fixed but I stopped using this feature because it doubled my work with having to do refunds for overpayments.

Avantages

Outstanding customer service. [sensitive content hidden] is a superstar with client support!

Inconvénients

None that I know of. We are very satified.

Avantages

Gradelink has everything you would want from an SIS & more. You will not find a product in this market at a better value. Their customer service is knowledgeable, kind and quick to respond.

Inconvénients

Their customer service is located on the west coast -- which for us in the east, it means that they are there for you late in the afternoon and evening, after everyone else has gone home.

Avantages

Whenever I have an issue with Gradelink I don't hesitate to reach out for help. They are always quick to respond and help with whatever I need.

Inconvénients

nothing that I can think of. Its very user friendly.

Avantages

Easy to use, customer service is responsive and very helpful.

Inconvénients

It would make sense to have specific areas where we can upload documents instead of one place.

Avantages

Gradelink is AWESOME for being able to keep everything all in one place.

Inconvénients

Sometimes, it's hard to find out how to do things or to find tutorials on your own. We have to contact our rep for help a lot to learn how to do things.

Avantages

The amazing customer service from [sensitive content hidden] has been such a blessing. He is always so attentive and friendly.

Inconvénients

They have not been any Cons that I can think off.

Avantages

I always look for software that is intuitive and easy to pick-up and use. I found this to be the case with Gradelink. They provide an excellent Customer service to help get started and throughout the process of learning how to use the software as well as ongoing customer service.

Inconvénients

As we are located outside of the US, organizing a way to pay the setup fee and annual fee took some time to sort out. This was eventually resolved.

Avantages

This is my second year working with Gradelink and so far I am very pleased with how easy this system is to operate. In the past I have worked using Power School and when compared to Gradelink it is extremely easy to use. I recommend it 100

Inconvénients

Honestly, so far I have liked everything about the system, the support that one has is excellent. When you have any doubt, you can also go and search in the same system, and you will find the solution easily. I like everything and I'm very happy

Avantages

1. Student database (grade, attendance, basic info)2. Finance makes it easy to track student's payment.

Inconvénients

1. We are a weekend Chinese school. Students are assigned to classes based on their level, not age or grade. So it is very inconvenient if Gradelink cannot show the class a student is in.2. There is no "Chinese Name" field in EnrollMe online form, it is extremely inconvenient to input student's Chinese name manually EVERY SCHOOL YEAR.3. The "Assignment" in Gradelink is one-way communication. The teacher can assign homework to students, but there is no way for student to turn in their work. Hence, "Assignment" is not a practical function until student can turn in assignment in Gradelink. (or at least leave a comment)

Avantages

I love how easy Gradelink is to use and how effective student information is to set up inside the system.

Inconvénients

I am not a fan of the fact that teachers do not have a text feature as well as I am not a fan of the fact that parents are unable to use the app to re-enroll their students.

Avantages

Tuition and Breakfast for Financial obligations.

Inconvénients

User Interface is dated. Needs to be updated.

Avantages

When I have a question about a task I always receive a prompt response from customer services.I also like the emails that come out with training info.

Inconvénients

Having to set up each semester and quarter individually.

Avantages

My favorite things about Gradelink include no more averaging grades at the end of a term, knowing student grades at a glance, not as many parent questions because they can look in Gradelink, fewer upset parents because they can see conduct issues in Gradelink, the ease of printing report cards, the ease of producing transcripts for high school students, and the speed of getting transcripts ready for students who have already graduated. I am really impressed with Gradelink, and I wonder what I did without it all those years when I first started teaching!

Inconvénients

My least favorite thing about Gradelink is the lesson plan set-up. I tried to use it, but it was difficult if I needed to look at something in the grade section, then tried to transition to the lesson plans again. It was also difficult to go from the actual lesson plans to the homework section.

Avantages

Very easy to add grades from homework, test and others.

Inconvénients

Maybe add a grammar corrector system or a live chat with costumer service

Avantages

The support I received. Please see my appended responses below...

Inconvénients

The confusion I encountered and the troubleshooting that was required.

Avantages

The transcript feature, communication features, and standards tracking have been exceptionally useful for our school. The main reason we looked for a SIS was for transcript records management, and Gradelink has been perfect for us.

The Report Card has been more difficult to customize for our small school, but teachers have been able to find work-arounds.

Inconvénients

Ease of Use is 4 stars because some teachers have had a difficult time getting the hang of it, and some help tutorials or explanations can be difficult to find until you know what you're looking for.

One feature that we have asked for several times is an app for teachers. The software is unusable on a mobile device, and there are times when a student calls with a question and the teacher is not by a computer browser to help answer that question.

Alternatives envisagées 

Alma SIS

Pourquoi passer à Gradelink

Gradelink had the most usable features that would integrate with our school operation. Financial accountability was another reason we chose Gradelink; it has great pricing considerations for small schools. We were also able to take advantage of a bonus discount for the setup fee.

Avantages

I needed a program that would be easy to implement, easy to use, and affordable. After reviewing a number of SIS programs, Gradelink met the needs of the school. Having the program for five years I have found new staff members are able to jump in quickly, parents love the ease of communication and availability of attendance, grades, and comments concerning their children. We also use the "news" page to keep parents up to date with reminders and current events. I use the program for snow cancellation and delays, as well as blast informational emails to our community, including alumni.

Inconvénients

There are still a couple of pieces of information that take me time to access, including a quick attendance report on an individual student or a readable transcript that is inclusive of attendance, but a part of that might be my lack of knowledge. Customer service has been excellent in helping us customize report cards, something we could not do independently. Some of the staff is still reluctant to use the planning program to its full capacity, I'm not sure if there is an overarching reason or merely a comfortability learning curve.

Alternatives envisagées 

Follett Aspen SIS et FACTS

Pourquoi choisir Gradelink 

Engrade no longer met our needs and had glitches that hindered my work. I realized the advantage of having a SIS that integrated a strong communication component with online grading/planning/standards/progress report and report card generating capacity, in addition to the ease of new staff member and parent usability.

Pourquoi passer à Gradelink

I'm not sure these alternatives SIS companies are correct, the program is not allowing me to put in the companies as I remember them. Some programs were way out of our budget, some were far more or far less than what we needed, Gradelink was the right fit. The people I spoke with during the process were hugely helpful, professional, knowledgeable, patient. I spent a summer researching and experimenting with free trials. Gradelink won me over, and the staff has been nothing but supportive about the decision, which is why I have recommended Gradelink to other administrators that have been dissatisfied with their services. Gradelink grows with our school and our needs. I expect to be a long time customer.

Avantages

Some of the best endorsements of Gradelink are from our teachers and parents. Teachers who aren't particularly comfortable with technology say this is the most user-friendly SIS they have ever encountered. Those who are comfortable with technology find the system easy to learn and use effectively.

I like that Gradelink just seems so intuitive. It behaves like it was designed from the school's needs up, as opposed to systems that seem to be designed from the top down by programmers to do what they think schools need.

I was the system administrator for several years and worked with Gradelink customer support extensively. They were excellent! We had to implement new report cards, and they worked closely with us through the transition. I also liked the ability to create a test student to see how something would work before running with it. For functions that are only performed once in a while, e.g. opening a new term, Gradelink has links on that page with quick how-to reminders. You don't have to open and wade through a separate help window. I found that a great time saver.

Parents find the system easy to use and so do our middle school students, who check their grades and monitor assignments routinely. We also like the communications portions of the program. The teacher pages, email capability, grade-books, etc. are all available with a single sign-in.

Inconvénients

We've all gotten used to Microsoft and Google email products, and email from the Gradelink platform doesn't have all the features users find in dedicated email systems.

For grades, it is live right away--there isn't a way to post grades, but not publish them until a later time. That might be desirable in some isolated cases, so much of a drawback all things considered.

Avantages

The integration into our existing system was painful, mainly because our previous processes were primitive and we had some unique requirements being a religious school that is partly a boarding school and partly a local school and serves both high school and college. Gradelink was not setup for that scenario but worked very hard with us to create work-arounds that, after one year, seem to be working well. Their communication included all the methods we needed and replaced a hodge-podge of approaches we had been using. It is now seamless and very useful. Our parents are very appreciative of the improved communication we now offer as well as the mobile app that lets them more easily track their child's progress. Teachers love the ease with which assignments can be created and scored. The addition of Google Classroom integration was huge for our school as we a fully committed to Classroom and can now easily sync grades. Their approach works well with few hiccups once you have the process down.

Inconvénients

We were told that we would be able to handle both our high school and our college with one "copy" of Gradelink. This has proved problematic, but GL continues to work with us on solving those problems. There are still problems we are having with transcripts and class rank and hope those get solved before the end of the year.

Avantages

The software is fully featured, and offers a lot of bells-and-whistles within the basic package (attendance, grades, email messaging, discipline, GPA, reports, report-cards generation, contact info, emergency info, medical records info etc.). For a moderate price, you can add a few more features (e.g. unlimited text messaging, parent/student registration etc). The platform is very intuitive and allows a lot of customization (grade periods, grade scale, weighted grading, own discipline and attendance system etc). Support is well rounded, with a lot of online instructional materials (video and text) and phone support is very responsive. Another nice thing is that you can open simultaneously several accounts (admin, teacher, etc) in the same browser, and it has good security measures (accounts can be blocked by admin, you know who signed last and when, accounts get locked after third wrong singnin attempt etc).

Inconvénients

The overall aspect is outdated, the colors are bleak, the whole system looks old school. Also, it behaves weirdly when averaging periods and grades (sometimes), you don't know exactly how it's done.

Alternatives envisagées 

FACTS

Pourquoi choisir Gradelink 

Engrade was a much less functional and efficient product and the support was almost inexistent

Logiciel antérieur 

FACTS

Pourquoi passer à Gradelink

Better options and price, better support

Avantages

Gradelink has been user friendly and provides us with all that we need to store our student information and communicate with our families at a reasonable price. The customer service has been great. It is easy for us to call and get help if we get confused or don't understand an aspect of the program. We do not need to set aside days to do teacher training. The program is simple enough that brief training sessions and video links are all we need to train new teachers. Ease of enrollment and re-enrollment are nice as well.

Inconvénients

At times, I would like more features, such as digital sign in for our preschool and aftercare. They have a program for that, but it is not what we need, so we will wait patiently for the program to be perfected! :)

When parents enroll, we have found that they can skip certain answers by just putting in a space or a letter, for example. We would like for that feature to some how be fixed.

Alternatives envisagées 

FACTS

Logiciel antérieur 

FACTS

Pourquoi passer à Gradelink

Originally, it was because of the cost of the other program. We are glad we made the decision because it is still much more cost effective for our small school AND seems much more user friendly when talking to other schools who use RenWeb.

Avantages

Parent & Student app for smartphones and amazing response times from some wonderful individuals. [SENSITIVE CONTENT] is super and really works to help you to solve your issues. Love the optional SmartSend Pro.

Inconvénients

Billing--cumbersome and frustrating. Limited ability to tailor the reports you want. We have to download information and put it into excel and build a pivot table to get the information we need for our financial guy. Another issue is pulling data quickly. They are some reports that are easy pull and some have way to much information that is hard to tailor. I simply cannot pick a high school teacher and print out all her rosters with exactly what I want on the roster.

Avantages

Has lots of functionality and customizability

Inconvénients

Features can be very unintuitive and finnicky, and hard to work on as-you-go. We rolled out implementation too quickly, and should have had a loner set-up stage before utilizing live.

Avantages

Gradelink is easy to use and they have helpful videos or links to problem solve. If you can't find the answer to a question using the help button, employees at the help desk (Kate Nevar) respond in a timely and friendly manner.

Inconvénients

I wish there was an easier way to add assignments that are the same but have different due dates. Other than that, I love Gradelink!

Avantages

Anytime I had a question about functionality, the customer service team got back to me within 24 hours. I always felt like I would get the answers I was looking for.

Inconvénients

The interface does look dated and clunky. The aesthetics could be improved upon.

Avantages

This software is an amazing database for keeping student records. It is highly customizable and there are endless fantastic features for teachers when it comes to lesson planning and class management.

Inconvénients

Not all schools are grade schools. The ability to change the verbiage of “parents” to something else would be helpful. It is also challenging to use the progress report feature because our school does not have “Terms”. Students come and go all year and have different program lengths. This makes for difficult reporting with the features Gradelink has. Lastly, there is not a way to quickly copy a class and bring all existing assignments with it.

Avantages

Every information we need is stored in G.Link. All lesson plans and standards are together. Standards carry a lot of information for teachers. Grades are easily entered and are not lost. Parents communication has gotten better this year because of G.Link. Every teacher has a web page that she/he can design.
Administrators can publish their announcement daily, weekly and monthly.

We like the fact that it prepares the students' report cards and transcripts. We do not have to do that any more. The discipline, students' health life, parents' information is all there for us.
Teachers like it so much. They still need to get used to it and the deadlines they receive but I know for a fact that they like the features in the lesson plans such as copy and paste the whole week then make daily changes. I keep teaching this feature because that 's what will make their planning so easy, especially for those ho have 6 different subjects to plan.

I love how the administrator can easily check teachers' lesson plans, up to date grades. Teachers reports is another feature that is really valuable. Once teacher understand how to use, they can retrieve a lot of information from those reports and use.

The Gradelink staff and team members are extremely sharp and helpful. They usually give us answers right a way even if we call 10 times a day. They still help.
They know well that once we get it we will stop calling them. I love their big support.

Inconvénients

One thing does bother me. We want to send information to parents such as pictures, newsletters and so on. We can not send 2 at the time or more than one.
We have to wait a certain time in order to send another info. This does work for us as we have to send timely information. Something that we have to send today, we can wait until next week to send. It is time sensitive.

Avantages

Gradelink is a very simple School information System (SIS). As such, the setup time is very fast. The Gradelink support team is very helpful in getting the support that is necessary.

Inconvénients

Because the SIS is a simple, there are not many additional features. The basic features- gradebook, lesson plans, etc. are accessible. However, the more complex features are not available.

Alternatives envisagées 

FACTS

Logiciel antérieur 

FACTS

Pourquoi passer à Gradelink

Gradelink was simple to setup and offered their service at a price that was becoming to us.

Avantages

Easy to use, easy to get in once you have the credentials. Easy to read, easy to print, and not time consuming at all. Highly recommend to other parents

Inconvénients

I had no problems with Gradelink, my sons have used the product for 2 years successfully

Avantages

Gradelink is user-friendly! I can sit with a new teacher for less than an hour and have him or her fully functioning. Also, the support library of articles is extensive and covers many issues that may come up. I have gone there countless times and find exactly what I need.

Inconvénients

I have not experienced any serious problems with this software. It does exactly what you tell it to do!
The only category that I would like to see open up for customization by the user a little more would be the transcripts. There are categories that can be completed for awards and the degree obtained; however, there are other notable items to list on the transcript such as community service hour requirements and things that don't fit in the pre-made categories list. It would be nice to have a place to make additional notations on the transcripts.

Avantages

I love the ease of use, functionality, and cost of this software. However the part I like MOST is the customer service. Whenever we have a question or issue, Gradelink customer service/technical support representatives are helpful and friendly.

Inconvénients

The only part of Gradelink that I don't love is the lesson planning feature. It is sufficient, and I could easily get by using that module. However, I prefer the flexibility of another lesson planning product.

Alternatives envisagées 

FACTS

Pourquoi choisir Gradelink 

We were very frustrated with the technical glitches we experienced with HeadMaster. You also had to use a portal to access the program. The interface was designed for PC, and it was clunky on a Mac. We often were kicked off during a session, and sometimes lost data.

Logiciel antérieur 

FACTS

Avantages

Customer service is exceptional! Their team response time is extremely quick. The software allows you to put all notes/files and data in one software. Exporting data is very easy.

Inconvénients

There are a few small features our team would like to see and Gradelink's development team is reviewing them for implementation. Despite this, the Gradelink team offers alternatives for our team to achieve our tasks/goals.

Avantages

Easy to familiarize with general platform and easy to understand tutorials

Inconvénients

It required a call to get clear directions on how to modify certain aspects of the program.

Avantages

Gradelink has made every effort to comply with new requirements for our state's department of education school reports from an SIS. We are glad that we did not have to switch to a new company to receive this service.

Inconvénients

It would be helpful if we could have multiple staff role choices ("access types") for the same person. It has been difficult when our administrators are also teaching a subject(s) so we have to create multiple "staff" entries to accommodate for the different roles.

Avantages

I do enjoy this software immensely! It has a lot of great features, which meld together seamlessly. I have used this software both as a guidance counselor with full admin privileges, and as a teacher. It is easily accessible to parents, and allows teachers to keep parents informed on a daily basis. The platform appears to be solid, and I don't have random "grade changes" while I'm not looking! I've listed four small issues below. When these are fixed, it will be fairly close to perfect, and I will be able to give it five stars all around. As with any multiple-feature computer program, there is a learning curve.
Customer support is always there and willing to talk to us.

Inconvénients

1. We cannot set up grading differently for middle school and high school. (We would like 25% per quarter, 10% exam for middle school, 40/40/20 for high school.) 2. We cannot easily select out parent vs. student e-mail in the Communicate section. 3. I would like to ability to write a comment on a transcript that is neither a test nor an award. 4. I would like to have the ability to print out a grade level of transcript. Specifying graduation year rather than grade level would be fine.

Avantages

Gradelink has made it much easier for our staff and parents to keep track of our students' progress academically. I appreciate that I receive a copy of every initial email that goes out so that I am better aware of any potential issues. Grading parameters are easy to set up. We create individual schedules for our students as well.

Inconvénients

What can be a bit time consuming is posting daily assignments. We also have to go into every individual account to click on the indicator for our parents to receive low grade alerts. As it is now, we would have to assume that parents would choose that option. Since we want to make sure our parents are notified whenever a student has a low grade, we must go into every student's account and click on that notifier. It would be great if Admins could do that with one click for the student body.

We also use Gradelink for our billing. While paying is relatively simple for our parents, understanding the balance sheet is not. Also, for some reason, even when a parent has paid a balance in full, it will still "look" like they have a balance.

Avantages

This software helps us organize our student and parent population. We keep track of attendance and grading which allows us to print out report cards and keep grading information on gradelink.com. We can keep track of student alumni so we can keep in touch. We also are able to use the system to keep in touch with potential families who are looking for quality education. Customer service is fabulous! Every time I call with a question they help me in a friendly manner and solve my problem. We use the system keep track of hours at the Preschool and aftercare and thus are able to quickly see who may owe for such services.

Inconvénients

They are still developing some aspects so sometimes a feature is not yet available. Such as last year we were looking at the sign in/out feature but it was not ready. This year we are using it!

Avantages

Once you learn it; it is easy to remember how to apply skills and teach others.

Inconvénients

There are times when I would like to export information to create mailing labels or rosters for testing and to my knowledge, I am not able to do this with Gradelink.

Avantages

Ease of use. Available from anywhere at anytime. Perfect.

Inconvénients

Not enough reports to generate. It does not let you generate complete reports per student.

Avantages

I like the ease of use with student management. I also like the support that I receive when I have an issue. The support is topnotch!! [SENSITIVE CONTENT] has helped me on several occasions and is very knowledgeable about the product and very professional.

Inconvénients

The thing I like least about the software is not being able to pull just the current year EnrollMe information in a report. The report pulls ALL information in EnrollMe (from the first year we used it which is about 4 years of data) and the report is cumbersome. I can get what I need, but it takes several extra steps to get it to a more manageable size.

Avantages

I love how easy it is to set up and use. The user interface is very easy to get staff to buy into using. We had tried a different product first and it was just too much for my users.

I am very happy with the reliability of Gradelink. We have been using it for a number of years and Gradelink has been down less than 5 times. Ever. Wish I could say the same about our internal network!

I am very pleased with support. Everybody is friendly and responsive. Problems large and small have been handled as quickly and painlessly as possible.

Inconvénients

The stuff that is missing like:
historical student census data -- how many in each class last year, 3 years ago? how many re-enrolled this year compared to last three years? etc.
seating chart with pictures report
different attendance reports (monthly for National School Lunch)
more financial report options
ability to enter the school calendar and have attendance automatically marked NS for those days.
Little stuff that annoys but doesn't really prevent me from accomplishing what I need to.

Avantages

I chose Gradelink for our school because the basic system had so many components. Other SIS's I researched charged per component. Smartsend Pro makes communication easy. We added the online payment integration for incidentals. Gradelink allows for the flexibility to fit the needs of my school.

Inconvénients

Adding on or starting up a new feature and/or personaliztion of the product can sometimes be time consuming.

Alternatives envisagées 

FACTS

Pourquoi choisir Gradelink 

We wanted a SIS and communications medium that worked as one, not just online grading.

Logiciel antérieur 

FACTS

Pourquoi passer à Gradelink

At the time, the alternative product had additional fees for different components that are included in the base SIS with Gradelink. The pricing parameters with Gradelink allow for increases & decreases in enrollment without major changes to my budget.

Avantages

Gradelink provides me the opportunity to manage the daily data of the school program which I supervise. Everything that I need to do in my position, including attendance, grades, class listings, and report cards, is provided within the realm of this program.

Inconvénients

I wish that Gradelink provided 24/7 support services. As I am located on the East Coast and Gradelink is located on the West Coast, there is a 3 hour time difference between my location and Gradelink's offices. Gradelink does offer customer support each morning beginning at 6:30 AM Pacific time. However, that means that I have to wait until 9:30 AM EDT until I can call for support. Many times, I cannot get an answer, which means that I have to leave a message with the hope of a return call. I think, then, that the one area that Gradelink needs to work on is the providing better technical support.

Avantages

I like that there are a lot of functions, and it can be used for many things... for teachers, administration, lunch staff... everyone is working form the same place. We only have to have one program and it works.

Inconvénients

There are a lot of functions, and a lot of things can be done with one program. :) This program takes some time to get used to. You have to watch ALL the training videos (the videos are good). But there are little things like having to type in the same contact person over and over for different children. There should be an option to add a new person or add an existing person to a pickup list. Also, I don't understand why the online payments don't get posted to the Ledger. If they pay with a credit card online I still have to manually add it to the Ledger so they can see that they paid for tuition. In the program we used last year it showed up automatically. One more thing, when a child is checked in/out or signed in/out for attendance, is there a way for the name of that child to be a different color or something when they are in or out. Sometimes teachers can't remember if a student was checked in or not, so they do it again, but this signs the student out. Then they have to do it again to sign them in again. If there was a way for the students' names to look different (like a different color) when they are signed in then it would be very helpful. Thank you.

Avantages

Professional and Intuitive - Our website is easy for our families to navigate and the final design reflects the personal and intimate feel that defines us as a small private school located in Washington State. When we were in the planning process with Gradelink's Education Consultant and Website Specialist, did an amazing job configuring the online tools that would save us time and money and then seamlessly integrated them into our website. All of our school tour scheduling is now online. He designed a custom form that handles our complex afterschool care program registration procedures. Yearly or monthly tuition payments are easily made through our online store. All of these improvements have saved our staff hours of paperwork and time and have allowed them to focus on what really matters to us..... the kids.

Inconvénients

I would love to be able to sort the Family Directory by Teacher! ;)

Avantages

Gradelink made the transition from a paper & spreadsheet system to an online multi-user student information system extremely easy. Everyone we worked with made implementation and training super smooth. In the years since, we have continued to receive excellent customer care and support when needed.
Also, as a Wisconsin Choice school, I love the WISEdata implementation.

Inconvénients

My least favorite feature is the way it handles student contacts: you must enter all contacts for each student. There is no way to build a file of contacts and link them to appropriate students. So a family of three students with four emergency contacts means I am keying in the same four e.c. people three times. It is not a deal breaker, but the bigger our school gets, the more annoying it becomes.

Avantages

We really trust Gradelink, as they previously hosted our old site and always do a great job with our school package we have through them. Since we knew we were overdue for an updated website, it was an automatic choice for us to ask Gradelink to handle the design. We are so thrilled with our new website! It is so much cleaner, fresher, user-friendly, precise and engaging. Vince helped us take the next best steps and continues to assure us beyond the finished product, which demonstrates outstanding customer service. Rep was absolutely phenomenal! So very patient, detail-oriented, honest, attentive and kind he went above and beyond to make sure we were satisfied with the final product and that we felt comfortable to collaborate and share our ideas and needs during the building process. Our site needed so much work, and he was always very gracious in our planning meetings. His expertise was so evident and he worked extremely hard to ensure our satisfaction. Genuine excitement about our website project was also evident and helped spur us along when we needed to envision our future site. We are so grateful for Rep and Gradelink!

Inconvénients

Everyone on our team isn't super "techy" so there will be a learning curve. However, we are glad that we can utilize the monthly support that Gradelink offers.

Avantages

Gradelink is extremely user friendly & intuitive. When I have had a concern or problem Gradelink's support always goes above & beyond to resolve the issue. Today I spoke with [SENSITIVE CONTENT HIDDEN] about reformatting our report cards, he was absolutely wonderful! He gave me some great tips & insight. I greatly appreciate the time he took to format a few different report card types & a few other changes while on the phone.

Inconvénients

I would like to see some changes to the billing tab. . . .It could also be because I do not have an accounting background. The ledgers are really hard to read from an administrators side, the running balance in particular. Also, the statements for the parents can be confusing. We use Quickbooks for accounting & have been sending parents statements from there, as they are much easier for our parents to read. It would also be nice to be able to have parent information available when you click on the student demographics in the Financial tab.