Gradelink

Avantages

La fonctionnalité que j'ai le plus aimé , c'est celle d'enregistrement des notes, et du bulletin de notes aussi. C'est d'une précision incroyable

Inconvénients

Ce logiciel est génial, je le recommande à tous

Avantages

Integration was quick and easy and any questions we have are VERY quickly answered. The program has been so beneficial and easily keeps our team informed of student information while working remotely.
Our helper, [SENSITIVE CONTENT HIDDEN] has been amazing!

Inconvénients

There are some features that do not apply to our school since we work with adult students. Gradelink is set up for minor students. These features are still great if you need them.. they just don't apply to us.

Avantages

Our service respresentative [sensitive content hidden] Nevar was the most helpful person! She has such a sweet spirit and compassionate heart. She clearly understood the time constraints we were under and also showed a positive attitude even when we posed questions that were most likely all quite usophisticated. She was about to lead us through several challenging areas leading us to corrections as well as solutions. Her sense of humor and willing attitude made my day end with positive thoughts and direction. [sensitive content hidden] is certainly a keeper! I will always ask for her when I have a problem because she is that quiet spirit that makes things better just because she is there! Thank you for having this quality of personnel on staff working with flustered people who when they call seem to feel that there is no answer. She not only has answers but is willing to take you by the hand to correct necessary areas, She makes you feel warm and fuzzy inside which is a testament to her care of and for her responsibility in the corporation. Thank you!

Inconvénients

Tutorials and videos. Too much information and hard to see.

Avantages

Yesterday [sensitive content hidden] took the time to help me solve a problem and opened doors to new ways of using the Gradelink software. He was patient, and professional, and offered to send instructions for new ways to improve our usage. Three cheers for customer service [sensitive content hidden] I will try to implement your suggestions.

Inconvénients

I wish the dashboards were more streamlined and straightforward.

Avantages

Exceptional customer service. Our technical contact was very responsive and answered any questions thoroughly. Program is easy to navigate and easy to learn. Great way to streamline all administrative tasks.

Inconvénients

Would be more helpful to be able to modify/develop your own enrollment forms instead of needing to contact support. However, support’s response has been quick and helpful.

Avantages

Gradelink has been beneficial for our school to manage administratively our student database, both current and alumni and potential enrollees. The ability for tracking attendance, grades and assignments is truly helpful as well as being able to communicate with parents all from one system. Our customer service rep has been truly knowledgeable and helpful with any questions or issues that arise.

Inconvénients

We would like to see a way for Gradelink to immediately show teachers students who have important medical situations without having to go deep into their student database.

Avantages

Gradelink is very easy to use, however, if a question arises, the Support Team is quick to respond. In particular, Mark is always helpful, kind, and quick to resolve any issues that come up.

Inconvénients

It would be helpful to have updated training videos available for review.

Avantages

Wonderful customer support, quick responses and solutions.

Inconvénients

I have no negative things to say about Gradelink.

Avantages

Support! I love [sensitive content hidden] who helps with website and [sensitive content hidden] who always helps me with report card issues!

Inconvénients

Having to design my own report cards and create the classes. Literally hate that.

It’s not too user friendly for the teachers either.

Avantages

I love the help we get from our Gradelink representative, [sensitive content hidden]. She is awesome and always responds fast.

Inconvénients

The face of grade link needs an update. The program needs to look more modern.

Avantages

The promptness and understanding from the staff is unmatched.

Inconvénients

We would love if there was an option to mass send Report Cards to parents and students similar to the email option.

Avantages

The interface is easy for administrators and for teachers, but the customer service has been most exceptional.

Inconvénients

Having to select the "populate classes" function for every individual class when adding a new student's schedule. Having an alternative that would allow me to build a schedule for a student would be much more efficient.

Alternatives envisagées 

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Avantages

[sensitive content hidden]
met with me recently through Zoom to show better ways our website can be effective. I appreciated the time he spent showing ways to help parents know what we are about.

Inconvénients

Report cards do not always turn out the way we want them. It still needs a little more tweaking.

Avantages

I love the support I receive from very kind and helpful staff!

Inconvénients

Sometimes I would like a very short video on accomplishing a single task. I would also like a checklist of what to do for those tasks that need to be done at each part of the school year.

Avantages

Kind, patient, and helpful customer service that responds in a timely manner.
Gradelink help site offers a ton of information and tutorials. Most components are intuitive.

Inconvénients

Billing tab on the parent app can be a bit confusing when there are multiple sessions. Parents were unable to pay through app, but were able to through web browser.

Avantages

The support I receive is the best! They are so quick to reply and very, very helpful.

Inconvénients

I don't dislike anything but if I had to pick what I like least, it might be that it's not extremely easy to understand and get used to, but only because it's a complex system that covers a lot of things, and that's a good thing.

Avantages

It's fairly easy to use and the customer service reps are very quick to respond and helpful.

Inconvénients

Some functions are tedious to set up or correct. Sometimes it is a challenge to send correctly formatted emails through SmartSend.

Avantages

I came into this position and Gradelink was already being used. Unfortunately there was no one to train me on how to use it so I had to learn on my own. Luckily Gradelink is very user friendly and it was pretty easy for me to figure it out on my own. Any time I have had a concern or a question the support staff has been amazing. Just recently I had questions on the ability to have attendance messages sent out automatically, not only did I get a quick response, [sensitive content hidden] created a step by step video showing me exactly how to do what I needed to do.

Inconvénients

I wish that there was a little more flexibility in regards to changing the order that classes appear on certain screens. I would also love to be able to customize the grades and divisions. Finally I wish that when printing up certain reports, such as the family directory, I could customize how it prints, especially the size of the font because it prints so small.

Avantages

Gradelink is very user friendly. It tracks everything in one place.

Inconvénients

Pricing is higher than I would like, but I love the functions Gradelink offers.

Avantages

We are new to Gradelink and exploring its features because there are so many. The support Gradelink has offered as well as the training has been wonderful. We look forward to the year ahead with them.

Inconvénients

It is a bit complex and there is a learning curve.

Avantages

All of the different functions that are available to you that I haven't even thought of.

Inconvénients

It is a little complicated to set up. I feel for certain functions in particular with the classes and grading, it gets very confusing for me.

Avantages

Customer service support. [sensitive content hidden] is a wonderful and addres my concerns expediently.

Inconvénients

I understand it is a work in progress and at this time I have no complaints

Avantages

The administrator tab is especially helpful for me. The ability to log in as teacher is a great feature.

Inconvénients

More detailed instructions for beginning of the school year.

Avantages

I love anytime I have a issue with classes, schedules, transcripts or even just a general question, I can contact [sensitive content hidden] at Gradelink and he helps me through anything I need at any given time day or night! He replies back immediately and always saves the day! He is beyond one of the kindest and sweetest representative always helping our school with anything we need!

Inconvénients

I like everything about Gradelink I feel it is very easy to use and not complicated to understand. [sensitive content hidden] at Gradelink sends us videos that are so easy to understand plus he is always available to help when we need anything!! I feel like [sensitive content hidden] is key to your company’s success at Gradelink!! He goes above and beyond to always help with anything we need!

Avantages

Gradelink is streamlined. It is well organized and easy to use. It is pretty intuitive. Their customer service is great.

Inconvénients

Nothing I can think of. My experience with Gradelink has been great