Gradelink

Avantages

La fonctionnalité que j'ai le plus aimé , c'est celle d'enregistrement des notes, et du bulletin de notes aussi. C'est d'une précision incroyable

Inconvénients

Ce logiciel est génial, je le recommande à tous

Avantages

Integration was quick and easy and any questions we have are VERY quickly answered. The program has been so beneficial and easily keeps our team informed of student information while working remotely.
Our helper, [SENSITIVE CONTENT HIDDEN] has been amazing!

Inconvénients

There are some features that do not apply to our school since we work with adult students. Gradelink is set up for minor students. These features are still great if you need them.. they just don't apply to us.

Avantages

Ease, Simplicity for teachers, families and registrar

Inconvénients

There are some pretty substantial limitations on the backend that make a lot of extra work for reporting and rostering. I WAS aware of that when I purchased Gradelink for us in 2021 though so that's on me. What is surprising, however, is that no enhancements have been made in that realm. Users should be able to determine what fields are included in exports and to select to which format they are being exported. I can't tell you how much extra work I do for basic reports and for something like creating honor roll certificates based on "GPA" (averages, not GPAs per se but just using that phrase to explain)

Avantages

Yesterday [sensitive content hidden] took the time to help me solve a problem and opened doors to new ways of using the Gradelink software. He was patient, and professional, and offered to send instructions for new ways to improve our usage. Three cheers for customer service [sensitive content hidden] I will try to implement your suggestions.

Inconvénients

I wish the dashboards were more streamlined and straightforward.

Avantages

Our service respresentative [sensitive content hidden] Nevar was the most helpful person! She has such a sweet spirit and compassionate heart. She clearly understood the time constraints we were under and also showed a positive attitude even when we posed questions that were most likely all quite usophisticated. She was about to lead us through several challenging areas leading us to corrections as well as solutions. Her sense of humor and willing attitude made my day end with positive thoughts and direction. [sensitive content hidden] is certainly a keeper! I will always ask for her when I have a problem because she is that quiet spirit that makes things better just because she is there! Thank you for having this quality of personnel on staff working with flustered people who when they call seem to feel that there is no answer. She not only has answers but is willing to take you by the hand to correct necessary areas, She makes you feel warm and fuzzy inside which is a testament to her care of and for her responsibility in the corporation. Thank you!

Inconvénients

Tutorials and videos. Too much information and hard to see.

Avantages

Exceptional customer service. Our technical contact was very responsive and answered any questions thoroughly. Program is easy to navigate and easy to learn. Great way to streamline all administrative tasks.

Inconvénients

Would be more helpful to be able to modify/develop your own enrollment forms instead of needing to contact support. However, support’s response has been quick and helpful.

Avantages

Gradelink has been beneficial for our school to manage administratively our student database, both current and alumni and potential enrollees. The ability for tracking attendance, grades and assignments is truly helpful as well as being able to communicate with parents all from one system. Our customer service rep has been truly knowledgeable and helpful with any questions or issues that arise.

Inconvénients

We would like to see a way for Gradelink to immediately show teachers students who have important medical situations without having to go deep into their student database.

Avantages

Wonderful customer support, quick responses and solutions.

Inconvénients

I have no negative things to say about Gradelink.

Avantages

I love the help we get from our Gradelink representative, [sensitive content hidden]. She is awesome and always responds fast.

Inconvénients

The face of grade link needs an update. The program needs to look more modern.

Avantages

Gradelink is very easy to use, however, if a question arises, the Support Team is quick to respond. In particular, Mark is always helpful, kind, and quick to resolve any issues that come up.

Inconvénients

It would be helpful to have updated training videos available for review.

Avantages

Support! I love [sensitive content hidden] who helps with website and [sensitive content hidden] who always helps me with report card issues!

Inconvénients

Having to design my own report cards and create the classes. Literally hate that.

It’s not too user friendly for the teachers either.

Avantages

The interface is easy for administrators and for teachers, but the customer service has been most exceptional.

Inconvénients

Having to select the "populate classes" function for every individual class when adding a new student's schedule. Having an alternative that would allow me to build a schedule for a student would be much more efficient.

Alternatives envisagées 

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Avantages

Gradelink offers incredible flexibility and a wide variety of features. It's always nice when I have to produce some report, and rather than having to do it manually, I find that Gradelink already has this feature. The customer support has always been excellent.

Inconvénients

The interface isn't exactly the most intuitive in the world. Furthermore, several features required assistance from Gradelink Support. Ultimately, neither of these detract from the usefulness too much.

Avantages

I love the support I receive from very kind and helpful staff!

Inconvénients

Sometimes I would like a very short video on accomplishing a single task. I would also like a checklist of what to do for those tasks that need to be done at each part of the school year.

Avantages

Having a system that parents were able to access with all student information and the ability to view and pay their bills.

Inconvénients

Having to email for customer support, most times when there is an issue it needs to be resolved right then so it's best to be able to speak with someone versus emailing and waiting for a response.

Avantages

Customer service, I love some of the features including automatically calculating class averages.

Inconvénients

Contracts are not archived for previous school years (are able to download though), attendance records are a bit confusing to pull, sometimes communicate features do nit work properly.

Avantages

I like that Gradelink has a wonderful customer service that can help immediately. [sensitive content hidden] has always been so gracious to help out quickly.

Inconvénients

I really do not have anything to compare it too.

Avantages

Compared to the prior SIS system we had, Gradelink is much more user friendly and easy to launch. Additionally, the customer service is superb! My representative, [sensitive content hidden] is absolutely amazing. While there are many training videos available for the system, Kate is also available to walk us through any issues we are experiencing. She spent a substantial amount of time walking my team and I through a few challenging problems we were trying to solve. She really cared that we were able to use the platform as its intended. Her customer service skills are literally a 10/10. I appreciate her.

Inconvénients

As I attempt to merge both my elementary school and my preschools on to one platform, I am seeing a few issues with the platform meeting the needs of my preschool. Our contractual obligations require our preschool students to be checked in and checked out with the SPECIFIC time. I general present and absent will meet our contract requirements. The feature that we need is a batch check in and batch check out for all of our students is very tedious and time consuming. The billing feature is also challenging because the platform assumes parents all pay a flat rate or a slight variation of the fee (i.e. sibling discount). However, the majority of our preschool parents pay different fees because they have subsidized care. Lastly, PaySimple being the only payment processing system is a challenge because it lacks an auto invoicing feature. While the auto billing is great, many of our parents are not ok with auto billing. However, auto invoicing would allow us to send the necessary reminders and make it easy to pay right from the invoice.

Avantages

[sensitive content hidden] was professional and very knowledgeable of Gradelink System. I was able to generate the proper reports with his prompt assistance.

Inconvénients

I am pleased with the program. I particularly enjoy learning from the educational videos.

Avantages

Gradelink is a very innovative platform that has simplified workflow for school managers and teachers as well improved transparent communication between educators and parents. Among the main features I love include the fact that it is cloud-based, making it accessible from anywhere, enabling users to perform their daily duties on the go. Secondly, teachers are saved a lot of time on lesson planning, add assignments, homework and learning exercises without worrying about school system standard to use. Additionally, the software had gradebook are generously available and integrates with lesson plans and report card features. Another outstanding feature is the discipline feature which allows administrators to track negative and positive behaviors, add or remove credits, and focus on each student's academic goals. Parents can also access this information and can monitor their children's behavior and contribute actively by supporting teachers. Last but not the least is the various reports that can be accessed from a single platform in no time. Whether its on attendance, registers, medical records, enrollment level etc, Gradelink has all the information at hand for either administrators, parents, students and all relevant users. Finally, I love the fact that Payment processing and billing is integrated within the software, making it easy for parents to settle their dues.

Inconvénients

Overall, it is a life saving software but it may be pricy for a small school that attempts to increase enrollment and all.

Avantages

I was impressed by the evaluation Mr. [sensitive content hidden] Lockwood did to improve our webpage and social media features.

Inconvénients

That I am not able to text families outside the country.

Avantages

I have spoken to [sensitive content hidden]
several times for assistance with the Gradelinks product. I have to say, you have a gem in [sensitive content hidden]
! She was knowledgeable, courteous, and very customer oriented. [sensitive content hidden]
responded quickly to my request for assistance, had the answers I needed, walked me through a specific set-up and actually took the extra time to make sure I had completed the set-up correctly! She was amazing!

Inconvénients

none applicable - I have been satisfied so far with the product and will be expanding it's use this year.

Avantages

I love anytime I have a issue with classes, schedules, transcripts or even just a general question, I can contact [sensitive content hidden] at Gradelink and he helps me through anything I need at any given time day or night! He replies back immediately and always saves the day! He is beyond one of the kindest and sweetest representative always helping our school with anything we need!

Inconvénients

I like everything about Gradelink I feel it is very easy to use and not complicated to understand. [sensitive content hidden] at Gradelink sends us videos that are so easy to understand plus he is always available to help when we need anything!! I feel like [sensitive content hidden] is key to your company’s success at Gradelink!! He goes above and beyond to always help with anything we need!

Avantages

Attendance and maintaining records with enrollment process that parents had to complete themselves.

Inconvénients

Ease of use and having things located in one section for student records