Parcourir les avis sur Quartzy

270 avis sur 270
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Susan
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 27/04/2020

Our lab's use of Quartzy

Quartzy has enabled me, a non-science person, to handle all purchasing tasks in one place. I took over this task from a real science person so my being able to do this frees them up from administrative work. I think if I didn't have this, and there was no alternative, my job would be a lot harder and take much more time.

Avantages

Very easy to use. I especially like that it keeps an inventory of what we have purchased. It's really easy to search for order history, price comparison. The Quartzy offers are a great feature, and it enables our lab staff to have another option in comparing prices. I always recommend Quartzy to the other labs in our building and have taught others to use it. Plus, the customer service staff are outstanding! They are in contact with me immediately when there is something I need to know, like a backorder. They are extremely courteous and respond very quickly.

Inconvénients

I've been using this for about 8 years. In the beginning, the system would notify me if an order was cancelled by the requestor. I'd like this back as it is a day or two after download that I can place the orders. Without this notification, I have an extra step to re-check the order list before I actually place orders, as the lab staff don't always remember to let me know. the other thing I dislike but is not a big deal is that frequently Quartzy offers are for higher prices than we have listed in our order requests, so those usually get ignored. The other obstacle is that many times the offer is for "equivalent" and our staff don't like "equivalent" especially when it comes to glassware (they've told me the equivalents aren't always equivalent enough).

Utilisateur vérifié
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/12/2019

Great tool for small labs

It has helped to streamline our ordering process, which used to just be a communial google doc and which got really slow after a few thousand orders. This has made it eas to search in an orderly faschion by catalog number, so that we can be sure to order the same item for consistency. It also speeds up the ordering process since I can approve orders electronically rather than signing them each time. Everything is organized nicely and can be exported to a list if an audit ever happens. There are even quartzy special prices which sometimes are better than vendor ones.

Avantages

You can't beat the free price! We use this to manage lab orders, and it has worked well for the most part. It is easy to search for vendors, and the catalog number usually auto-populates for orders that have been completed before. You can also see what others in the lab have ordered so that you can avoid duplicates. You can even set up a lab inventory to track what you have or don't have. It makes it easy for lab managers to approve requests, and then either order it ourselves or send it up to finance to approve and then order.

Inconvénients

We have a period in time where our lab grew very large, and Quartzy became a little less optimal in that situation. I had to keep track of multiple orders and ended up making a spreadsheet to track stuff rather than relying on quartzy, which has a rather cumbersome interface if you have to track 30+ orders a day. Also, it sends a lot of emails unless you opt out, but then you miss updates on urgent requests people make. I would love to see more customizable notifications.

Breeanne
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 16/04/2020

I love you, Quartzy

Overall I give it 4.8/5

Just want some more items to be in the store, and be able to change the shipping speed!!
Other than that, it's perfect!!

Oh and - it would be great to have an app!!!

Avantages

Quartzy makes it incredibly easy to manage the inventory and purchases for the lab. No more combing through ridiculously confusing spreadsheets, trying to figuring out who ordered what and when. Everything is in one place, and I can easily find items when I need to re-order them. Also, ordering through quartzy makes my life a whole lot easier. Our procurement system is so slow that it takes a minimum of 10-15 minutes to create the requisition. With Quartzy, I'm done in under 3. Although rush shipping is not available for every item, the shipping time is usually fast. I have repeatedly told my colleagues in other labs to start using this because I know it will make their lives easier too. This is really the best system out there. Thank you Quartzy for saving me so much time and money!

Inconvénients

Sometimes I have issues with ordering & canceling items through quartzy. For example, on one or two occasions, I have had to cancel an order immediately after placing it (usually someone bust in the room and tells me they don't need it or found it from another lab). And even though I hit "cancel" literally within 5 minutes of placing it, it doesn't get canceled. I get an email maybe 12-24 hours later saying "sorry it was too late to cancel, the manufacturer already shipped your item."
I understand that the orders probably get sent over quickly so that they can be delivered faster, but this is still a little frustrating.

It would also be nice to be able to track how the expenses have changed over time

One more thing. MAKE THE LOG IN BUTTON EASIER TO FIND ON MOBILE DEVICES!!!! For most people, if you are going to "quartzy.com" it's probably because you want to log in, not sign up :P

Sangita
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 28/08/2022

Quartzy

I liked the quartzy very much as on routine basis we are procuring all the chemicals and equipment along with that invoice generation is the best feature

Avantages

The inventory management and purchase order access along with invoice generation this three features i liked most which are very important in active research lab functioning

Inconvénients

When we will do slight changes in excel formats given by quartzy then order won't place

Utilisateur vérifié
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 28/04/2020

Positively changed the way we manage our lab

Really enjoy the software for the types of work that we do, and it has made a major impact on the organization and ordering of our chemical inventory. I would highly recommend to any lab that purchases chemicals and biological components on a regular basis, or who is looking for a fairly flexible inventory system.

Avantages

Quartzy serves as our lab inventory and chemical management software as well as the primary site we use to place orders and price-match. It allows us to segment the lab to better organize the storage of components, making the tracking of inventory much more simple and streamlined. Ordering and reordering is a breeze - things that we have previously purchased can be ordered again in seconds, and new products are price-matched and shopped around to various vendors. A final (huge) perk is the discounts and free shipping provided from various vendors, often making it cheaper to order through Quartzy rather than deal with obtaining quotes directly.

Inconvénients

The biggest problem we face is a lack of transparency regarding backorders and shipping delays. I understand that much of this the fault of the specific vendor and not something easily solved, but there seem to be a variety of chemical suppliers that show up in a search with great prices, but who never see to actually stock any inventory. It would be nice to have a way to remove those suppliers from a custom search.

Robert
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2020

The best Ordering software for high-throughput Research Lab

This software is very user friendly and can be used by anyone and everyone. Very straightforward.
Would love if above suggestions are implemented.

Avantages

The features for adding products in inventory and easily moving them around to ordered, receive categories.
Easy search feature and automatic links that are provided for the product when catalogue number is added.

Inconvénients

1) It would be good to have a "delivered" feature/tab where we can mark goods as delivered. This will help teams that function with separate receiving departments and stocking department to have better communication.
2) It will be good if the admin names are not replaced. A lab can have multiple administrators over the years and it is not helpful if the current administrator's name is replaced with all the previous user's. This makes tracking of the person in charge confusing. For example: if A, B, C are three administrators (ie., The ones who places orders from the requests). A worked as an admin from 2014-2016, B worked from 2017-2019 and C from 2020-22, what actually happens once C takes charge of the account is - all the old orders are also replaced with C as the administrator. This is not helpful because if there was an error by A or B it is difficult to locate the error as C's name is actually indicated as the admin even that order period (they weren't even part of the system at that year)

Johnny
  • Secteur d'activité : Enseignement primaire et secondaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/04/2020

Quartzy made my job easier AND saves my labs thousands per year.

We solved most of the standard issues laboratories have under other supply chain management systems: Inventory control, best possible pricing, lack of or slow customer service from vendors, requisitions from the technician/primary investigator, expiration date control, etc etc etc. And that was in addition to savings of over 10,000 USD per year from our budget. The customer support is excellent. The days wasted on the phone trying to track down the status of an order are a thing of the past. Backorders, substitutions, returns and exchanges are all one click or in-app message away.

Avantages

Complete control of all inventory items is fully customizable. all of the time and paper wasted in our previous supply chain has been eliminated. Fully functional on any web capable device, anytime, anywhere. Free upload service for prior inventory and purchase request forms by Quartzy saved me hundreds of hours of work
As a vendor prices are beyond competitive and the customer support should be the standard for all industry.

Inconvénients

The only complaint I have at this time is that the access/supply chain tabs are fixed. This is not a huge issue, but I would like to be able to add a "Processing" tab and additional approval tabs to better fit our system.

Sara
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 24/04/2020

Quartzy is a star!

Quartzy helps me ensure I get all purchase requests taken care of in a timely manner and keep track of packages and inventory when they arrive. I'm grateful we decided to utilize this service because it's been a lifesaver!

Avantages

I've been using Quartzy for a few years now and it is key in making my job easier. I handle purchasing and I appreciate the simplicity Quartzy offers my team! The entire dashboard is easy to navigate and makes purchasing and keeping track of inventory a breeze. I love the customizable sections and filters, especially when I need to find old orders. I'm also grateful for the discounted prices on certain products when we purchase directly through Quartzy.

Inconvénients

When we first started using Quartzy there was no limit on the number of requests that could be submitted at a time. Now, it's limited to 5 items per request. I have to admit this limit is kind of daunting, especially when I'm inputting lengthly order requests from my colleagues, but it is what it is. I'd also love if the actual orders we make on Quartzy would show the Grant specified in the Purchase History section. I find that I need to go back to the actual request to find the Grant info, and it would be helpful if it showed somewhere near the tracking or invoice number. Those would be my only critiques of Quartzy.

Hilary
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 21/04/2020

Easy, free way to track purchases

My overall experience with Quartzy after more than four years is excellent. They are quick to respond to queries and we are only getting value. Quartzy has become an invaluable tool that I have recommended to another lab manager setting up a lab and I don't hesitate to recommend it to others.

Avantages

The software is easy to use. It makes it a snap to set up order requests and approvals. Once the work has been done to request an item, it is saved in your history so that you can easily generate re-orders. The software and tracking are free; you only pay if you purchase through Quartzy. It's easy to see if your price or Quartzy's is better. If you are in a position where you have not made purchase agreements with vendors, Quartzy may actually save you money by being a large buyer and passing savings on to you.

Inconvénients

If you do order through Quartzy, you may experience delays relative to ordering directly from the supplier. Quartzy has items in their own inventory which are quicker to acquire and other items they are first going to the supplier. The latter introduces a middle man which can cause an increase in errors or processing time. I choose to track inventory in other ways, however, one can also explore that function.

Ken
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 16/04/2020

Easy to use, but user interface can be obnoxious/misleading

Overall it's good. The only reason I would switch to another product are for the "cons" above.

Avantages

I think it's very easy to use. I like the fact it will look up and prepopulate part information for the user upon simply entering the vendor and part number. I like that I can look up previous orders and re-order them quickly without having to re-enter part information.

Inconvénients

There are clearly elements of the user interface that are intended to trick and mislead the user into purchasing parts through Quartzy. First, the "Quartzy store" search bar is at the top of the page, and I have accidentally used this search bar when trying to search through the Requests and Inventory tabs, which are adjacent to the Quartzy Store Search bar. It's location appears to be intended to trick users into using the store search versus the requests or inventory search, which is off to the side of the page. Second, when you order through a non-Quartzy source, all the information about the part except the price are populated in the order form. I'm guessing this is intentional in that i makes non-Quartzy store orders take more time and effort by the user to complete. Third, the Buy through Quartzy popup that appears over the Approve button is clearly designed to get people to mistakenly place orders through the Quartzy store, which is probably the most egregiously "scammy" part of Quartzy.

Amy
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 16/04/2020

Suggestions

Positive! I always get a quick response when I inquire about a purchase I made through the site directly.

Avantages

I like how I can easily track my items I order - whether it is directly through Quartzy or from other vendors and import my purchases into Quartzy to track.

Inconvénients

When I look at the "ordered" tab - I use multiple labs to find the items I am ordering to track them. I then export to print off a "receiving list" for people to use to actually check off what items arrive. It would be much easier to do this without having to switch between each lab, export each order list and then merge them all together into Excel. If I could just do this as one step, it would be much easier.

It would also be beneficial to have more accurate availability dates when ordering through Quartzy directly. There's been times when I placed an order under the impression that it was available, but actually wasn't due to QC results, etc.

Angel
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/04/2020

QUARTZY is a great tool to administer a research lab!

Very positive. Highly recommend to any research lab.

Avantages

The best thing about it is that QUARTZY has access to several reagents (biological and non-biological) from the most common vendors. Therefore, there is no need to have multiple accounts (many usernames, many passwords, etc.). In addition, it keeps track of your order - from confirmation to tracking number - all in one place. Finally, when you have received the product you have an option of adding it to your groups inventory, which definetly helps in keeping track where everything is. It also has suggestions to equivalent products at a cheaper price. I have tried this suggestions and they are as good for the purposes that I need. You can set it up to have everybody to order what they need to being the purchasing agent (where you approve orders and go through the process). If there is an issue with your order, you get immediately reached out and options are given to you to decide. These people are super friendly and genuinely want to help you. Finally, since everything is in one place, it makes institutional paperwork super easy!

Inconvénients

Overall I really like it and have suggested to colleagues (new and established labs) to use it. As it stands, I have no issues with it. Recently, I have been thinking that having like a "Budget track" feature would be nice since we are given budgets on supplies but maybe its just me.

Ashley
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

3
Publié le 16/04/2020

Good for basic lab management

Quartzy is overall "okay." There isn't much to complain about, but there isn't much to rave about either. The platform does its job. However, since our lab does most of the purchasing there seems to be a disconnect between our lab and Accounting, even though we all have access to the site. I wish there were more admin/organization features that allows better tracking of received items so there is better communication between us (the purchaser) and our accounts payable (the payer), thus allowing for more timely payments to both Quartzy and outside vendors.

Avantages

The site is pretty self explanatory and not hard to use, making it easy for those who are not technologically aware.

Inconvénients

I dislike how Quartzy will "recommend" similar products and make the dashboard look and feel cluttered. The search bar is also pretty useless, since it'll either be too specific and not find what you are looking for or be too general and give you things you originally weren't searching for. I also really dislike how Quartzy makes it a lot harder to revert a requested item back to its original vendor. It's as if it wants to make it difficult/not possible so that you're forced to purchase through Quartzy.

Yuhang
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 22/04/2020

The only useful and free tool on the market for laboratory management that actually works

Avantages

The best part of this software is order management. Many small labs cannot afford to allow the students and research scientists to just order supplies and reagents by themselves. Using Quartzy, the staff in the laboratory basically send in the order for me to go over and approve first. By this extra step, I would not only know what they are doing and also keep an eye on the prices and budget. In addition, supplies and reagents that are finally ordered are kept in the system for future reference. After the order is placed, the person who orders the items will need to keep an eye on the shipment and check it off once it is received. This also applies sort of responsibility on them. Another advantage of Quartzy is that it has a store where we can order. Now I can compare the price between Quartzy and other vendors. If price is good on Quartzy, I would simply order them to save my time writing up the requisition forms. On Quartzy, you basically can combine the orders for several companies into one order. That saves a good amount of time for me.

Inconvénients

There is nothing bad about Quartzy although certainly it could be improved further. But it does satisfy our basic needs. Otherwise, I would hope the store has more information for the supplies and reagents that we can order and a better pricing.

Cassidy
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 16/04/2020

Great for Small Organizations

Avantages

I really like the ordering authorization process, as well as the automatic Quartzy quoting system. The ordering process overall is very thorough and streamlined - there are information fields for practically everything you would want to include when requesting an item for order. I also like that for inventory entries, you can add custom fields to tailor it to fit your needs.
Additionally, it is worth mentioning that Quartzy customer support is extremely helpful, thorough, and kind. They follow up on existing issues regularly to ensure that our needs are being met. Their shop feature is a convenient and easy way to find items you need from a variety of manufacturers.

Inconvénients

For inventory tracking purposes, its not ideal. It has limited functionality in regards to knowing when to re-order, signing out inventory, barcode usage, and speedily tracking updates. A phone app might be able to solve some of these issues, with increased barcode integration.

Lokesh
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 10/07/2022

Best Inventory and Procurement tool

Avantages

I used it daily for my medical lab supplies. Best for tacking procurement process and inventory for supplies using in the lab.

Inconvénients

It is not always easy to get buy-in on this software as there are competing software tools out there

Krishna
  • Secteur d'activité : Nanotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/04/2020

A comprehensive lab management system

Excellent! everybody who uses is find it intuitive and useful. It has streamlined our workflows.

Avantages

Quartzy captures our purchasing workflow, inventory management, and an online shopping/recommendation service into one seamless system that forms the backbone of our lab operations.

Inconvénients

It will be great if Quartzy could implement a URL filter service which picks up the item name/supplier etc. from just the URL and makes the order request placement simpler+faster

Utilisateur vérifié
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 19/07/2019

What would labs do without Quartzy?

Love Quartzy, would recommend it to any lab, but I feel like most labs probably already have it.

Avantages

I don't understand how I am the first person to review this, this software is lifechanging. The fact that it is free is almost unbelievable, as it saves so much time in lab that you could almost cut down from 2 to 1 lab technicians once you switch to using a program like this. Basically, no more e-mailing our lab manager for random items, which saves him and everyone else in the lab a bunch of hassle. Also, their product archive saves a bunch of hassle as well, since you can just let Quartzy know what you are looking for and it will tell you if it's in stock.

Inconvénients

The inventory management system is limited to reagents and is very vulnerable to humans forgetting to say we ran out of something or have too much of something. I am not sure how you could get around the human fallibility problem though.

Karl
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 16/04/2020

Quartzy, a great product for a small companies

Avantages

We were looking for a more elegant solution to handle the ordering in our lab that would streamline the request and approval process within our organization. Quartzy makes requests very straightforward and the appropriate people are notified for a approval. The person making the request can easily track the status of their order through the website. Quartzy also recommends better pricing through their vendor partnerships when it detects that you may be paying more than what they can offer. This allows you to save money on many orders without having to create separate accounts with every vendor. The inventory tool is also quite useful to keep track of what you currently have in stock. Great free website, especially for smaller organizations.

Inconvénients

The website would be better if there was a way that it could auto-populate order information (confirmation numbers, tracking, etc.) This is the case for orders placed directly through Quartzy, but not when ordering through another vendor's website.

John
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 21/04/2020

Generally good and useful organization system for lab purchases

Avantages

What I like most about this software is the ease of use in placing orders. Lab members can easily input the items they need and can then move through from requested to ordered to received in an easy to see and use manner. Also customer service on orders from quartz directly is always very responsive especially compared to many other scientific companies. This is one of the reasons I choose to order from quartz rather than larger scientific companies when possible.

Inconvénients

There is one feature that is a bit annoying about quartz orders. I notice that quartz very often changes the price on their items. I don't know why this is it could be what they have on hand? This alone is ok with me. When quartz suggests a cheaper replacement item than the item I originally ordered many times I choose to order this item to save money and enjoy the good customer service quartzy offers. My one problem is that when I place future orders I go back and re-order this item and the price is changed and quartz does not save the original item I wanted from another company so I can once again compare pricing. This means if I have a previous quartz order I always have to manually check what the other company pricing is so I can compare against quartz's new price. Please just allow me to see the item that was replaced on my previous orders.

Rock
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
1
Simplicité
5
Support client
0

3
Publié le 24/04/2020

"OK" Considering it is free

My overall experience with quartzy has been disappointing mostly because they removed many of the features that I found to be useful.

This prevents me from reasonably recommending them to anyone else. Further, if a different product comes along in the future, this makes us more likely to switch platforms.

Avantages

In its current state, quartzy is a standard management system that we use to streamline ordering supplies and keeping a chemical inventory for my group of 12 people. I like that lab members can generate order requests, and that I can approve them, electronically. I also like that once a chemical arrives it only takes one click to add it to our inventory.

Inconvénients

When quartzy started, it originally had many more features than it does now. It would be great if they brought back things like calendars that would let you schedule equipment and meetings, the ability to post messages, etc.

Didem
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 22/04/2020

Quartzy

I recommend it to all labs, it helps our lab to stay organized and helps us save on costs along the way.

Avantages

It makes managing order requests in a laboratory setting easy and organized.

Inconvénients

When a blanket PO is used, there should be countdown option that shows remaining amount on the PO. On the "All requests" tab we should be able to specify which date we want to see: the current option is updated, which means it only shows the date of the latest action on the item, but sometimes I would like to figure out all items that were approved or ordered on a specific date independent of the items current status. Also with quartzy shop or quote options it would be great to be able to change the item name itself so that a description that makes sense for the individual lab can be used.

Annie
  • Secteur d'activité : Matières plastiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/04/2020

I love everything about Quartzy

Logging our chemical inventory is easier, logistics of requesting and purchasing items is easier. I spend less time managing this process so I can get on to doing other things.

Avantages

My company started using Quartzy as an chemical inventory service and loved it. I previously was using an excel sheet to log all our chemicals. Using Quartzy I am able to accurately log and edit all incoming chemicals super easily. After about a year of using Quartzy as just an inventory service, we started purchasing from Quartzy and I could not be more pleased. It is SO easy to request items, purchase from Quartzy, alert the requested to when the item has arrived, and then add the new item to the inventory.

Inconvénients

I really do not like the shop search bar being at the top of the page when I am looking at the inventory or another page. It is confusing and I accidentally type in what I want to search in my inventory into the shop all the time!

Jessica
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/04/2020

Ever growing and ever awesome

Avantages

Still can't believe it's free. We use this for order requests, inventory, price matching, and shipment tracking. I also appreciate that Quartzy is constantly trying to help their customers more, and reach out for feedback. Not only is customer service with them a breeze, but they want you to enjoy using their product. I love it!

Inconvénients

I have seen a demo of a mobile app and I'm so excited to see if and when that rolls out

Annie
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2020

Quartzy is a useful Lab Management tool

Overall I find Quartzy to be a very helpful lab management tool. For any problems I have encountered with ordering, customer service has always been very responsive, friendly and helpful.

Avantages

As the manager of a university research lab, I find Quartzy to be a very useful lab management tool. I can keep all of the records of what I purchase for the lab from any source, as well as from Quartzy itself. This makes a very handy data base for reordering, keeping chemical or other inventories and keeping track of monthly spending without having to use different programs for record keeping.

Inconvénients

I mostly use the ordering and inventory features. Some tasks can be a bit cumbersome to navigate at first, but once you understand the system it works well. I recommend the tutorials for the trouble spots.

Utilisateur vérifié
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 31/03/2021

Quartzy makes lab-inventory and ordering easy !

Quartzy has been critical for organising the ordering and maintaining inventory of mission-critical research reagents. This allowed team members to collaborate more efficiently and access reagents for our research.

Avantages

Quartzy integrates seamlessly with our institution ordering system. We routinely use Quartzy to place new order, track and document the delivery. Moreover, it automatically adds the order to the lab inventory. This is a one-stop shop for research lab to organise their reagents.

Inconvénients

The website could be a bit slow to load and refresh. The search has improved a lot in recent times, but adding more advanced search options could add value. The interface hasn't changed much in years.

Chad
Chad
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/04/2020

Great tool

Quartzy has made traceability much easier for our organization. Having purchasing and inventory together is really great. Plus the Quartzy shop often has lots of good deals or better availability than the manufacturer.

Avantages

We are using the free version, which is great. The software is pretty intuitive and has a lot of different functions.

Inconvénients

The biggest problems were related to the implementation.

Timothy
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 16/04/2020

Quartzy Wins for Lab research purchasing

I love it - Given the restrictions of UCLA ordering, it's been very helpful and the support team very helpful with returns, changes to PDFs generated for printing.

Avantages

I liked that it cost the end user nothing, I like that it provides a a clear progression though the ordering process in terms of ordering and receiving items. I like that it provides a comparison to the prices available if ordered thought quartzy directly. Sometimes that can be a better deal even when compared to UCLA pricing though other vendors.

Inconvénients

I with it would remember that I am not interested in swapping out some of our products to the quartzy version, I would be nice if after declining a dozen times, they might stop offered the same product as a replacement.

Mitchell
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 28/04/2020

Great, easy to use product.

Overall, we love Quartzy. Coming from using Excel for procurement, this is a huge step up. We tried a few paid softwares before landing on Quartzy. Customer support is always quick and easy to work with.

Avantages

All of the core functionality of Quartzy is free to use. You can set up different groups for ordering so things do not get too cluttered. We use Quartzy for all of our procurement, not just for items ordered directly through Quartzy. It is an easy way to keep track of what was ordered and when. The UI is friendly and intuitive.

Inconvénients

The inventory management function is not the best. It can become weighed down as more and more orders accumulate. Wish there was a way to group items instead of just setting up different labs. Other than that, it has been great.

Catherine
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 21/04/2020

Quartzy Review

I am quite satisfied with the overall experience with Quartzy.

Avantages

-It makes tracking of orders so convenient.
-We have also gotten good discounts on the products that we normally order.
- If you place the order through Quartzy, it automatically marks the order as "Ordered" and sends an email to requester. They also receive an email if it's back ordered.
- We also get free shipping for most orders.

Inconvénients

-The system can be quite slow at times.
-One thing that I would like to see though on the Purchase History is the PO#. This is very important for me to verify which PO item belongs to.
- If it can be integrated to QB, it would be really great so I don't have to create the order twice.

Lisa
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/04/2020

Quartzy review

It is easy for my office to add requests and I can place the orders from anywhere in an orderly fashion. Again customer service is terrific in getting back to you timely and efficient in solving problems.

Avantages

The ease of ordering whether from Quartzy or linking me thru the URL but most of all customer service is fantastic. Keeping track of items previously ordered and basic inventory at my finger tips is great too!

Inconvénients

one common issue I have is putting PO numbers on the requested item page and they disappear if you use the same PO for several items. I rely on the PO's when I check items in as received cross referencing with the shipping list.

Domhnall
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 16/04/2020

Quartzy

Quartzy makes it much easier to compare prices between various vendors. This has led to finding better deals with companies that we would never have thought about before. Orders are sometimes processed directly from Quartzy and this has lead to getting orders much faster than previously. Quartzy has lead to not insignificant savings for our department.

Avantages

Quartzy has made both departmental ordering easier and more centralized as well as helping to maintain a departmental inventory. Quartzy makes it easy to find chemicals and supplies from multiple venders easier, and has resulted to a reasonable amount of savings for our department. User support has always been very prompt, and I have never had a problem with an outcome. When orders are no longer are available I have always been notified very quickly with alternatives.

Inconvénients

They only problem I have ever encountered is sometimes it is not always clear how to search your current inventory versus the store. I believe over time this has improved and expect that it will continue to do so.

Bijal
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
5

5
Publié le 17/04/2020

Great Website

Customer service is great and would definitely recommend this product.

Avantages

I like the ease of adding requests. Also, tracking of packages from quartzy is very easy.

Inconvénients

I would like to see an app developed for Quartzy. I usually have to use this when I am in lab and I have to add requests while I see things missing while working. So I would like to see an app where I can easily put in requests from my phone-- I do not like the website on my mobile phone. Also, it would help if I could add attachments of quotes/invoices I get from suppliers to orders since it quartzy is how I keep track of orders.

Christina
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 16/04/2020

Good software

Overall good

Avantages

This free software is very easy to use. However, while beta testing this software, it was easier to find an item when performing a search in inventory. For example, If you want to search “B27”, I would be able to locate it easily finding something similar. However, for a while now, if the item is listed as B-27, I cannot find B27 since it’s not exactly B-27, so it would return no results. That is frustrating. Overall, I like the program and will continue to use it as way to keep track of expenses and orders.

Inconvénients

See above response regarding search function

Erin
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/04/2020

Quartzy Review

Avantages

This software is great for keeping track of all of our lab purchases. It is most helpful for researcher to login and search for products they purchased years ago to request again. The layout is organized and easy to find exactly what you're looking for. Our lab have used it for a couple of years now and we still enjoy it.

Inconvénients

One of the things we would like to see in this software is an option for the request fields to change depending on the type of products one is requesting to order. As a lab we also make animal purchases and it would be great to have animal orders integrated into quartzy to keep all orders in one place. These types of orders require different information than the typical lab supplies.

Michelle
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 16/04/2020

Lab ordering and inventory

I really like using Quartzy and feel it simplifies lab management.

Avantages

I like that it coordinates purchasing and inventory. You can also pull up a chemical list for EHSO due by classification of the item. Requests can be in a central location. Finally Quartz can do some comparison shopping for you and they guarantee equivalent quality.

Inconvénients

Minor things such as now it is harder to list many items from the same company. More detailed storage locations for items such as antibodies. The ability to print labels for location. Linking protocols and instructions to the item.

William
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 16/04/2020

Quartzy-Very handy and easy to use

Quartzy has made purchasing easy - thank you!
I have used a wide variety of purchasing systems, especially in the University of California system and Quartzy is much better.

Avantages

For most of our purchasing Quartzy is able to great prices on a wide range of products for a wide range of vendors. Our purchasing is done mostly on Quartzy, so it has become a one-stop website for 90% of our purchases. Quartzy keeps a running inventory and frequently purchased record which is easy to access.

Inconvénients

If I have a preferred purchasing arrangement with a particular vendor I can't get through Quartzy.

Leslie
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 16/04/2020

Quartzy is a lab saver

Inventory and safety documentation

Avantages

We use this mainly for inventory and SDS compilations. For this it is exactly what we need.

Inconvénients

The search is improving but still hard to filter results. You tend to loose valid products the more you filter. When ordering the same product from one of Quartzy's third party vendors, it creates a new item in the inventory creating redundancy. Also, we'd like to switch to a barcoding system but using Quartzy generated barcodes are useless for ordering, it's only useful for inventory purposes.

Isha
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 24/04/2020

Placing orders has never been so easy!

We transitioned from placing orders in excel sheets to Quartzy. I have been using this software for 4 years now. It is very user-friendly and saves us a lot of time and effort.

Avantages

In a big research laboratory setting like ours, we constantly place orders. It is very easy to retrieve previously placed orders and re-order the product. Notifications from Quartzy are also helpful to track the arrival of your product. Quartzy gives us competitive prices for our product in the market which saves us time and money.

Inconvénients

I haven't had any issues working with Quartzy yet.

Oliver
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/04/2020

Great for keeping track of lab inventory

Avantages

Quartzy works great for managing lab orders all in one place - a lot of the product info gets auto-populated from many vendors which saves time, and things can be auto-added to the existing inventory once they're received. It's also great at keeping track of storage locations, which makes finding tubes and vials easy.

Inconvénients

It would be nice to have a threshold for auto-reordering of commonly used reagents and consumables, and the inventory system needs users to update the amount in stock manually so it's still possible to run out of things. It would also be nice to have a way to integrate the inventory registry with ELNs to keep track of what's being used in experiments.

Utilisateur vérifié
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 16/04/2020

Quartzy is good for organizing orders

Avantages

As a research scientist, Quartzy is a good software for me to communicate with our administrators who are taking care of the lab ordering. I request reagent that I need on the website just be simply type in the vender and catalog number, the software will do automatically search for product not only in the vender company but also in Quartzy stock to give us multiple choice to choose the cost efficient reagents.

Inconvénients

So far, I am satisfy with all the features in the software.

Carmen
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/04/2020

Quartzy is a trustful purchasing website for all your lab needs!

As a Quality Manager and research technician, Quartzy management software helps me to review and analyze the lab inventory in real-time!
Thank you Quartzy!

Avantages

Quartzy is an easy way to order, receive, and implement storage management all in one single place. It is easy to use and their discounted prices for most of the products give us enough room to create a budget where we can save money and time at the same time!

Inconvénients

Sometimes, there is large period of waiting time for some products or occasionally the exact product is no longer offered...

Mario Rui
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 16/04/2020

Easy and fast

It's perfect and easy. I recommend already to several labs and in all the companies I worked

Avantages

It uses several venderá that makes it way easier to buy from. Instead of having to create accounts in all the "small" accounts, we can easily access and search hundreds of companies and buy directly in just 2 steps... No complications, no problems. Most of items have tracking number so it's easy to know when arrive

Inconvénients

It's not a con. But if there could be more vendors associated it would be better.

Jessie
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 21/04/2020

Good software for purchasing and inventory

Avantages

This allows our faculty and grad students to place an order, get it signed off by the chair and purchased by the stockman with no interaction between people. Our old method used to be filling out paper slips and then running around until we ran into the right people to sign off on it. Plus with the automatic inventory system, very nice.

Inconvénients

The biggest problem i have is about a third of the time i use it, the server seems to be running slow, so can be a bit painful.

Livia
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 21/04/2020

Works great for inventory- have some issues with delivery timing

Avantages

I think it's a great way to organize our orders and to also find better deals for some items. Not as great for our inventory as a whole, but we may not be using all of the options to the best of our ability

Inconvénients

I struggle sometimes with the delivery timing of things we order through Quartzy. While placing an order, it will often say "order now to receive by X date" and there are often times when the delivery is not at that time. I understand that all shipping and tracking are subject to error, but we have later delivery dates than expected for items through Quartzy than any other site where we order.

Molly
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/04/2020

Easy way to organize your Lab

This has been a great feature to help me organize my lab.

Avantages

It's a great and easy way to organize reagents in the lab. I like that I can enter a lot of information about each reagent and can customize the locations. I like that quartzy keeps track of my orders and can look for discounts.

Inconvénients

I find that system lags in information updates sometimes. Or a certain pathway won't function until I close and reopen it.

Jennifer
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 21/04/2020

Great for keeping detailed information

Overall I really like it s a ordering/inventory organizational tool. I also like the cheaper alternatives it finds and how they can get better prices on some items than my regular vendors can get me.

Avantages

I like the organization of the inventory. You have options for many details of the item specific for what tht item is. Abs, chemicals, general consumables...

Inconvénients

I don't like it when it makes a suggestion that appears cheaper, but is actually not as it lists a case rather than the 2 cases I originally put in. I also have had some issue with batching items as arrived and they don't show up in the inventory when I checked the box to let them in.

Jenna
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/04/2022

Quartzy is so helpful as lab management tool

The application is very easy to use but the best part is the customer service is phenomenal.

Avantages

It's easy for all members to access, use, update, and keep track of lab supplies

Inconvénients

There's nothing I don't like or think can be improved for the way we utilize this.

Aurore-Cecile
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/04/2020

Very useful , super easy

Save a lot of time to track order , also helpful for inventory

Avantages

Easy for everyone in the team to use. Easy for everyone to track order.
Like the fact that you can mention where you put a product when you receive it.
Like the fact that Quartzy has some quotes and a shop.
Good history tool and search tool.
Super helpful customer team

Inconvénients

The fact that I don't always receive mail notification for a new order put on Quartzy or with a long delay.

Shaun
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 16/04/2020

Excellent lab inventory management

Overall, we are very satisfied with quartzy as it allows a variety of items through vendors at a reduced price with high quality and keeps track of inventory efficiently

Avantages

Quartzy is easy to use and allows coordination of purchasing lab material by all members of the lab. Most times the quotes provided by the Quartzy team are comparable to large company quality and at lower prices. As the purchasing manager for our lab this also allows all members to alert me when a community item is running low and prevents overlapping purchases of the same item

Inconvénients

The only thing lacking is the response time for backordered items. Sometimes the team will alert via email that an item is backordered but there is no auto alert by the software which shows backorder until you go to that specific item in the orders page