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- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Reservio Review
Avantages
I love how the security feature secures my schedules. And the customization tab is easy to use for beginners.
Inconvénients
Maybe try to expand the feature more. For more options for customization. But other than that everything is alright.
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Provenance de l'avis
What a nice surprise!
I tryied using this software at my dental practice and pacients are realy enjoying it. They say it's more comfortable for them to book an appointement online rather then calling the receptionist. This way she has more time for other things to do.
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Provenance de l'avis
Simply excellent
I've been using this tool since about two years by now personally and I help my customers to implement it into their business as well because it's simply excellent.
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Provenance de l'avis
awesome
I've used other products such as booking bug. This is easier and can be tailored in a lot more ways. Love this!
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Provenance de l'avis
May I try your system
May I have the link to your website
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Reservio for us
The overall experience is good
Avantages
Easy to use, easy to configure, not so expensive
Inconvénients
No many features for wordpress users, no features for reserve the all week
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Love Reservio
The team has been extremely helpful and its easy for my students to use.
Avantages
I still love this software. I started using it when the pandemic started and will continue to use it.
Inconvénients
There is nothing I can think of that I don't like,
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Funcional, amigable y de ayuda para nosotros
Estoy en proceso de descubrir las maneras de seguir aprovechando los elementos de RESERVIO
Avantages
Tenemos contratado en este momento otro sistema para efectuar las reservas de citas, y consideramos que este mejora el servicio que ofrecemos, sobre todo por la interfaz amigable que presenta. Seguimos descubriendo (el equipo que estamos implementando la aplicación) las funciones que tiene y las maneras que podemos aprovecharlas.
Inconvénients
Posibilidad de ingresar un formulario más personalizado para solicitar información para las citas, al menos no he descubierto sea posible hacerlo en este momento.
Pourquoi choisir Reservio
Amigabilidad de la interfaz para el usuario finalPourquoi passer à Reservio
Precio y por la amigabilidad de la interfaz para el usuario final-
Provenance de l'avis
Alex Neiford's Review
I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!
Réponse de Reservio
Hi Alex, thank you for such a warm feedback. We are very glad you are satisfied with our services and I hope our product will serve your needs well. We are already taking steps to add more information to our homepage. Thanks for letting us know about this!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great solution with limited features
This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same.
The support is active but the development seems in standby.
However a great solution to manage planning of our salon
Réponse de Reservio
Dear Anthony, thank you for your review!
Customer's feedback is really important to us and is always much appreciated.
We are glad to hear that you are satisfied with our product and with provided customer support, hoping that you'll be more satisfied with our development in the upcoming year.
Last year, we started to work on a new version of Reservio and it's mobile application (Android, iOS), which will be available this year. You can also look forward to many improvements this year, such as redesigned booking page rolling out this month.
Please, don't hesitate to contact us anytime you'd have further questions or need help!
Reservio
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Reservio makes it easy for us to keep track of and schedule appointments with clients
Avantages
We love using Reservio for our landscape clients -- it makes it easy for them to come in for a consultation, set up their presentation appointment, and so much more
Inconvénients
Nothing - we loved using Reservio -- it makes it so easy for us to keep track of our appointments!
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Excellent scheduling package
We wanted to get away from Google data-rape - which we have done. Also wanted a system where users could book but not interfere with other peoples bookings or delete data.
Avantages
Reasonably easy to set up though not particularly intuitive - we got there in the end
Inconvénients
Can't book 24hr events. Can't book 24hr events.

- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Excellent app !
Avantages
With containment, I was obliged to control the flow of people coming to my premises, and the best way to do this was by appointment.
Reservio allowed me to do this easily, with a reliable and attractive software, and a customer service that listens!
Inconvénients
Even if the application is complete and functional, personalisation by company is not possible. BUT we can easily communicate our needs to developers who say they are taking it into account for the future and that's great :)
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Simply amazing customer service
Parents of students can now book timed appointments for uniform fitting appointments easily on line at their convenience and they even get reminders and can rearrange or cancel appointments. This task used to be managed by volunteers by email which took MANY hours. [SENSITIVE CONTENT HIDDEN] has provided some of the best customer service throughout the set up that I have ever experienced. Due to our charitable and volunteer run nature and only needing the software in Feb, March and August, they offered to reduce their usual fixed term rates which was hugely appreciated. I would wholeheartedly recommend this company and its amazing people to anyone in need of an appointment booking process.
Avantages
The software has saved me many hours of voluntary work arranging Uniform fittings by email
Inconvénients
No cons experienced so far and when a few things were unclear during set up, the Live chat function is a great way of asking questions / asking for support which is always given promptly
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
A new simple system for our members
We were looking for a simple, easy to use booking system to enable our members to book across multiple Zoom accounts during the Covid-19 pandemic. This ensured our organisation's local group activities could continue with minimal effort and without double-booking. Our system is now streamlined thanks to Reservio and this has allowed our activities to take place remotely, offering a vital benefit to our members.
Avantages
Easy to use and understand
Streamlined our activities
Simple to co-ordinate across our groups
Inconvénients
The software has worked well for us, so no negatives.
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Very useful
Very useful scheduling tool.
Easy to use and customize.
Avantages
Easy user interface.
Discount for non profits.
Inconvénients
As I see, there isn't a multi-user feature, you have to share credentials with the other team members.
Export tables have a lot of extra columns
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Very good reservation system
Great solution for our tennis academy.
Avantages
The software web and app has very good UX, clean and good design. Reminders, notifications, reschedules.
Inconvénients
The availability of payment systems. Not in every country, not many systems supported.
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Perfect tool
i love this software
Avantages
Simplicity is the best feature of this software
Inconvénients
Cost is the worse feature of this software
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Melhor programa para agendamentos
Avantages
Muito simples, intuitivo e barato. Adorei!
Inconvénients
Nenhum contra até então, todas as funcionalidades me agradam.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
horrible customer service
Avantages
not much. paid for a service that doesn't work
Inconvénients
paid for the software and it still won't send sms confirmation. tried customer service and no response
Réponse de Reservio
Hello Loren,
we are really sorry to hear that you were not happy with our Customer Service and with our premium plan.
We reviewed your conversations and we always answered within 24 hours the latest.
Our premium plans do not come with prepaid SMS as written on our pricing, but you do have an option to take advantage of this feature and purchase an SMS plan apart of your premium package. SMS pricing varie depending on country and cost set by carrier.
We have already processed the refund of your premium plan as you requested.
Please do not hesitate to contact us on [email protected] if you have any further inquiries.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Not 100% solution, unfortunately
Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying
Avantages
Customer service reacts very quickly
Inconvénients
It does not work as it should. Synchronization issues are still appearing after serveral months
- Secteur d'activité : Sports
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Booking Facilities After Lockdown May 2020
We are a Cricket Club with about 70 members including Youth Players. The Covid 19 pandemic closed all Sport down since March. The Government relaxed rules on limited play and practice but the over-riding condition was that we had to have a Booking System in place for our practice facilities to be available. I researched. Reservio's product met our needs. The support we have had from the Company has been excellent and understanding of our short term needs.
Avantages
The product is easy to use and met our needs
Inconvénients
Not considered. I was not looking to identify weaknesses, just the practicalities
- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
The best reservation app
Avantages
It's very easy to use, very intuitive and its functionality is brutal. Really good app and very good customer service.
Inconvénients
I like it all. There is nothing I can say it's going wrong.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
EXCELENTE SERVICIO
excelent
Avantages
easy to use
efficient
practical
linked to my own personal webpage
Inconvénients
nothing. I would just suggest to be faster in the mobile app
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great system and great support
It is an easy-to-setup system that looks modern and offers all the features adapted to my needs (guided tours booking for a chateau in France). I recommend it.
Avantages
Reservio is easy to setup, it looks great but it's the support team that is really outstanding : they answered quickly, they adapted an offer to my needs and on top of that they are really nice people.
Inconvénients
I just started using the system and so far it works well. If they could offer more design options, it will be even better.
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Provenance de l'avis
Like the simplicity but faulty email reminders, and poor response from company
I really like the ease of use of Reservio. I have the free version, while my business is growing. Even in the free version, there is the option to have email reminders sent to your clients. This is NOT WORKING. I have emailed Reservio once, twice, thrice, four times. Their support desk only responded to my first email. Then, they just stopped responding altogether. So, they didn't fix the email reminders to clients glitch, and they didn't respond to me any more. Why won't they fix it, and why won't they respond any more? I even emailed the founder and CEO, Frantisek Mazuch , who had sent me an introductory email when I signed up. No answer. Once again, I really like the ease of use of Reservio, and hope to make it my long term scheduling service. Maybe people with the free version don't get any attention? Like the other review says, you have to take care of your customers. If a feature is available with the free service, shouldn't it be working? If they get it working, I will rate this service a 5 star appointment scheduling software.
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Great for our Disabled (inclusive) cycling sessions at Birkenhead Park
It's a clean and well designed app with good UX so the experience is good. It's relatively simple to use yet powerful in its function.
Avantages
Really great. I work for a charity that promotes inclusive cycling and have various hub across the country (UK) - where disabled individuals can cycle adapted bicycles. We had problems with bookings with paper and phone, doing it on-line makes it simple, elegant and fun. I can run the sessions more efficiently and in times of COVID I can properly monitor group sizes. We can also use the communications for our wider charity activities and communications
Inconvénients
Block/repeat bookings would be handy, so you can book 10 week slots. Although I can manually book a repeat.
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
New User of reservio
much easier to organize meetings with the young people coming to subscribe to our association. Easier to know how much people we're expecting.
Avantages
Reservio is very firendly User and easy to understand. the procedures are clear and easy to find. Very easy to add the link in our website.
Inconvénients
we're still on the free app so we're discovering and doing configurations very often, so a bit difficult to answer so far.
- Secteur d'activité : Sports
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Review of reservio
We are very happy with the product and are certain to use this product during the restriction period due to covid-19
Avantages
The product is easy to configure and helps us to make reservation during this covid-19 period.
What we like most is the possibility to have our organisation url: organisation.reservio.com
Inconvénients
We are only this product for a short period. Some of us could not find the cancel option easily.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Great for a small association like ours
Avantages
That it is free for a small usage like ours.
Inconvénients
Now I have to pay as I overbooked reservations
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
NGO and Reservio
Avantages
I am happy to use reservio, also customer service is nice and ready to help. We used it for events, to maintain pandemic rules (to have some amount of people on event). Now we are waiting really to the end of pandemia, to use this tool even more and more :) it really helps to organize events
Inconvénients
maybe little bit more mobile friendly. but it is ok.
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Provenance de l'avis
Very easy to use, clean look
I just started using this to book tarot readers for upcoming events and it handles the exceptions in our scheduling very well. You can schedule a person for multiple time periods in a day without any hassle. It was very easy to use, and I picked it up in no time. The Calendar view seems a bit glitchy, and it would be nice to be able to change the backgrounds on the calendar for scheduled versus non-scheduled time periods so it's not white on white, but I can live with that. I also wish there was a bit more room for the bio for staff, but that's so minor. The free version limits you to 40 bookings and 25 SMS messages, which is good for a trial period for one of our events. The first "Standard" level is very affordable, too, and that level allows you to email staff when they have a booking.
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Provenance de l'avis
Best Customer Service Anywhere
I have been using Reservio for several months now and love it! My clients love the ease of reserving their classes on their own time(many clients reserve very late at night when I would be sleeping!) it has been a great help in my business.
On the few occasions that I needed help, the customer service team, specifically Magdalena, has always been cheerful and answered any of my questions in a timely manner.
I hope that more people learn about this service, I did a lot of research before deciding to use Reservio and I chose it because it was the most user friendly. Even when I had the free version, there were many options available to me. The paid versions just made everything a little bit easier!
Love Reservio & their support team!
-Johanna M Griego
- Secteur d'activité : Musées et institutions
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Very Helpful
The customer support has been exceptional. Really helpful. Thank you
Avantages
It is easy to set up and use this system.
Inconvénients
None. We had minor login problems which were quickly resolved by the team
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Davvero utile
facile e intuitivo
Avantages
La facilità di configurazione e utilizzo
Inconvénients
non ho trovato niente di rilevante lo devo studiare meglio
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
USE IT FOR MY OWN BUSINESS
Avantages
I USE RESERVIO FOR THE ADMINISTRATION OF MY TIME IN MY BUSINESS, AND I REALLY FIND SOME INTERESTING FEATURES LIKE THE ADVANCED PLANIFICATION AND THE REMINDERS.
ALL OF MY EMPLOYEES USE IT FOR A WILD, TO MAKE A GOOD REVIEW AND I REALLI RECOMMEND IT FOR A BIG OR SMALL BUSINESS, I CAN BY IN MANY PLACES AT THE SAME TIME
Inconvénients
THE DONT REALLY IMPROVE AT ALL, ALL THE VERSIONS ARE THE SAME, THE LAST VERSION (1.62.1) MAKE SLOW THE SOFTWARE.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Young Carers
Excellent service received from Reservio. We cant wait to start using the Pro software now we have upgraded.
Avantages
I absolutely love that the app emails clients confirmations emails. This is a job that usually takes staff a significant amount of time so having a software that does this for you has been of great help.
Inconvénients
It would be useful to be able to trial the additional features not included in the free trial (personalised messages) before purchasing.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Easy administration for small volunteer organization
Avantages
Ease of use and multipeople administration.
Inconvénients
Add mandatory read of terms (with link to terms)
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Provenance de l'avis
I've found my new booking partner!
Very happy with how easy this site is to use and how visually pleasing it is. I have worked with other booking sites and they looked and felt terrible. While setting up my new page, I had a couple of questions and received a response from customer service right away. They even sent a screen shot of the steps to take. For a visual learner like myself, I loved that! Very excited about Reservio.
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Brilliant System
This has been a godsend. With out this system we would not have been able to return to training the young Athletes
Avantages
It is so easy to use and you can set up specific to your business.
Inconvénients
The app does not allow you to confirm arrival of clients
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Reservio to be used for Covid registration
Due to Covid, a maximum of 100 people is allowed in each service. We will use Reservio to register visitors upfront.
Avantages
Easy setup, interface. The trial worked out well
Inconvénients
No special recommendations, the software does what it is supposed to do
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Provenance de l'avis
Less time for scheduling, more time for business
As a private teacher, I have many individual students who need to book their individual lessons. It used to be complicated to make a timetable considering everyone´s preferences and especially to change it all the time. Students get often ill or just lazy:-) It´s much easier with Reservio for me and more comfortable for them. Thanks a lot!
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Programma per le prenotazioni efficace e flessibile
Avantages
La facilità d'uso, la flessibilità e l'efficacia
Inconvénients
Forse nella reportistica si potrebbe aggiungere la possibilità di esportare in un file Excel i principali dati dei clienti.
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Provenance de l'avis
Very straight-forward
I've looked into other scheduling sites, and so far I really love Reservio. I don't have a high client count, but need something to offer online scheduling, and I love how Reservio is so available, clear, and offers free bookings to a certain extent. I highly suggest!
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Un prodotto che semplifica la gestione
Avantages
È semplice e ricco di funzionalità. Ha un’ottimo aspetto su mobile
Inconvénients
Per ora nulla; lo stiamo utilizzando da poco, ma sembra che tutto sia davvero ok
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Great system!
Avantages
It is easy to handle. Within a few minutes i figured out what to do.
Inconvénients
On the Iphone app not everything is possible compared to the desktop website.
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Provenance de l'avis
I HIGHLY RECCOMEND RESERVIO
I have been using the Reservio system for my business for 6 months. I am an English teacher and I need reservations of my clients to my lessons. This system meets all my requirements for this purpose.
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Provenance de l'avis
It is awesome!
We've finally found a great partner for our costumers. It is simple to use and very practice. We are very happy with.
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Provenance de l'avis
Great
Nice, modern looking interface, easy for me to use, easy for my clients to use, quick response with queries. Love it!
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Provenance de l'avis
I started working in 2 minutes
The easier way to manage appointments for almost any business