Reservio

Avantages

très simple à utiliser - une aide possible par chat - l'offre gratuite comporte beaucoup de fonctionnalités.

Inconvénients

Je n'ai trouvé que des avantages et n'ai pas de suggestion à proposer!

Avantages

Avec le Covid la pertinence de pouvoir prendre rdv en ligne est important

Inconvénients

La gestion des statistiques doivent être plus approfondies

Avantages

La facilité de conception des planning de rendez-vous

Inconvénients

Il est un peu compliqué de mettre en place des rendez-vous multiples sur l'interface "réservation"

Avantages

Me facilite l'organisation des interventions

Inconvénients

dommage qu'il n'est pas un accès pour les salarié

Avantages

Interface intuitive et facile d'utilisation.Bonne connectivité entre le personnel et les clients.

Inconvénients

Il n'y a pas d'application mobile ni d'outil pour les facturations.

Avantages

Simple à paramétrer et à utiliser.
Suivie par usagés des réservations et des annulations.

Inconvénients

SMS non inclus dans les souscriptions payantes.

Avantages

- facilité d'utilisation et de prise en main
- fait gagner beaucoup de temps
- bon rapport qualité prix
- une offre gratuite déjà très pratique
- un service client qui répond rapidement
- tarifs de soutiens pour les associations à but non lucratif

Inconvénients

- les détails des formules ne sont pas évidente à comprendre dès le début, il y a un petit manque d'explications mais c'est contre balancé par la possibilité de poser des questions directement à une personne via le service client !
- j'ai remarqué de nombreuses fautes de traduction sur le site, mais pas sur la plateforme visible par les clients pour l'instant.

Avantages

Très facile d'utilisation, autant pour l'administrateur que pour l'utilisateur. Beaucoup de flexibilité. Service client rapide et attentionné. C'est le seul produit du genre qui répondait à tous nos besoins pour notre événement.

Inconvénients

Simplement dommage qu'on ne puisse pas prendre un abonnement à un forfait Premium pour moins de 6 mois. Notre besoin étant pour un événement ponctuel, nous aurions apprécié pouvoir nous abonner pour seulement 1 mois!

Avantages

Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Inconvénients

I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

Avantages

Easy to use interface even without prior experience with type of software.
Ease of use for the rest of the team who will be using the software.
The statistics and data reports are extremely useful and important for us to access and assess data quickly and efficiently.
The "connectivity" for both staff and customers is very efficient and customisable allowing for clear communication.
Any teething problems have been quickly resolved with on hand help from the team at reservio through a chat box on the site.

Inconvénients

It would be great to have a html code that allows me to embed the calendar into our website rather than just putting a link to the booking form.

Alternatives envisagées 

Pourquoi choisir Reservio 

Pourquoi passer à Reservio

Avantages

Easy to use for my patients and for me and colleague. Very prompt help when required.

Inconvénients

none - it's all good. :)

Avantages

Nothing. Absolutely nothing as I wasn’t able to use it not even for a day after the payment was done.

Inconvénients

Everything
Unprofessional behavior towards your customers, false information on your website

Alternatives envisagées 

Pourquoi passer à Reservio

Avantages

The calendar of available sessions is clear and concise for members to use. It is simple to book into a session.
There is good flexibility around the number of participants you can allow for each session and this information is clearly shown to the end-user.
The ability for other staff to log on and check bookings of sessions is very useful.

Inconvénients

A little fiddly to set up initially, but easy once you get going.

Alternatives envisagées 

Pourquoi passer à Reservio

Avantages

It's so easy to use!! Is also very simple to configure because it has a highly intuitive and friendly interface.

Inconvénients

It doesn't have a mobile application or invoice generation tool.

Avantages

I am very satisfied. Great personal support, almost 24/7. In your language, a form of chatting. Nice deal.

Inconvénients

I can't think of anything yet. Maybe from my mobile if I could quickly click on today's day in the calendar (when I'm scrolling through the coming weeks).
Wording of an email to a client are confused and think that they have to confirm something. It's just a different choice of words ;)

Avantages

The platform has a user-friendly interface, making it easy for clients seeking assistance. The customization options enable to schedule appointments. Also, the calendar view and automated reminders enhance operational efficiency. Reservio’s team was always helpful when there was a need for their support.

Inconvénients

The platform's reporting and analytics features may be perceived as less robust. Despite this, Reservio remains a great tool for organizations prioritizing accessibility and ease of use.

Avantages

What I like the most about Reservio is how user friendly it is. From the UI standpoint, it is very clean, organized and well thought for the user.

Inconvénients

Something that has been annoying me quite a bit is that we are allowed to create accounts for some customers, but there is no apparent way for them to log in. This could be fixed later on, but it is not something that affects my experience.

Avantages

With containment, I was obliged to control the flow of people coming to my premises, and the best way to do this was by appointment.

Reservio allowed me to do this easily, with a reliable and attractive software, and a customer service that listens!

Inconvénients

Even if the application is complete and functional, personalisation by company is not possible. BUT we can easily communicate our needs to developers who say they are taking it into account for the future and that's great :)

Avantages

Muito simples, intuitivo e barato. Adorei!

Inconvénients

Nenhum contra até então, todas as funcionalidades me agradam.

Avantages

The product is easy to configure and helps us to make reservation during this covid-19 period.
What we like most is the possibility to have our organisation url: organisation.reservio.com

Inconvénients

We are only this product for a short period. Some of us could not find the cancel option easily.

Avantages

I am happy to use reservio, also customer service is nice and ready to help. We used it for events, to maintain pandemic rules (to have some amount of people on event). Now we are waiting really to the end of pandemia, to use this tool even more and more :) it really helps to organize events

Inconvénients

maybe little bit more mobile friendly. but it is ok.

Avantages

I USE RESERVIO FOR THE ADMINISTRATION OF MY TIME IN MY BUSINESS, AND I REALLY FIND SOME INTERESTING FEATURES LIKE THE ADVANCED PLANIFICATION AND THE REMINDERS.
ALL OF MY EMPLOYEES USE IT FOR A WILD, TO MAKE A GOOD REVIEW AND I REALLI RECOMMEND IT FOR A BIG OR SMALL BUSINESS, I CAN BY IN MANY PLACES AT THE SAME TIME

Inconvénients

THE DONT REALLY IMPROVE AT ALL, ALL THE VERSIONS ARE THE SAME, THE LAST VERSION (1.62.1) MAKE SLOW THE SOFTWARE.

Avantages

Ease of use and multipeople administration.

Inconvénients

Add mandatory read of terms (with link to terms)

Avantages

It is so easy to use and you can set up specific to your business.

Inconvénients

The app does not allow you to confirm arrival of clients