Setmore

Avantages

Le meilleur logiciel aujourd'hui pour le planning ou autre service de programme c'est Setmore.
Ce logiciel offre une belle gamme de fonctionnalité à travers ses services
Ce logiciel permet de suivre les planification calendrier.

Inconvénients

En général setmore offre une meilleure qualité de ses services et prestations
Je vous le conseil vivement

Avantages

It was very easy to set up. I used the free app for the first 10yrs of my business. I eventually set up a paid account so I could utilize the extra utilities. especially the text reminders and email reminders.
I have researched other business and health App.s and I find this one is the easiest to set up. Also the help you get is very prompt and if they don't have the answers they will find the answers.
I can use this anywhere around the world.

Inconvénients

The con I have is only one so far. its the Text reminders are linked to another phone number connected to setmore. So if the customer texts back to that number instead of my personal number I don't get the messages. This is a big issue. I would love that to change. So please admin if you are reading this. Change your program to let the customer send the reply to the text message to our personal phone numbers not to the automated one. I have a message on the automated message to text or ring my number but people don't read all the message and just press reply.

Avantages

Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform.

Inconvénients

They unfortunately don’t generate financial reports and the POS integration is very limited

Avantages

With Setmore, managing appointments and appointment scheduling has been easy
What I like most is the ease of booking online and the fact that it is affordable too.

Inconvénients

Well, Setmore has been the best and no issues with booking

Avantages

Very easy to use, custome service are great, you can reach them anytime ( love it) I would recommend this app for everyone who need a basic scheduling app because it's very cheap and easy compared to many on the market. I have tried a lot of Software but Setmore is by far the best. Would be perfect if they offer marketing, intake form, client's file or SOAP which very important for many industries nowadays.

I am not only like the app but I like its people too. Thanks guys for hard work.

Inconvénients

I know they are doing they best to improve their app everyday. Keep it up the good work. Cheers

Avantages

Easy for clients to use. They do not need to create an account like most competing online scheduling software. Setmore also allows colorful icons to be created in the back end for the online booking page for each individual treatment.

Inconvénients

There is limited functionality in some areas. For instance you can post an address on the online booking page, but if you have 2 locations or more, the back end will limit you to post one address. Can be confusing to some clients.

Alternatives envisagées 

Jane

Pourquoi passer à Setmore

Easy for clients to use. Clients do not need to create an account like Jane App requires.

Avantages

I love the ease of this software. Easy to set up, a lot of guides that will help you, easy to gain reviews, easy to set up automated appointments, and easy to help you keep up with your appointments. Though I haven't done it yet, I see that they have integration options; I'll be checking on those soon.

Inconvénients

I don't remember at this time, but I don't think there's an annual payment option. It's very affordable monthly, but I'd rather pay yearly.

Avantages

While using this program for about 5 years it grew on me as a simple way of scheduling clients. I am not very tech savvy, but I was able to use it with ease. It was great being able to create a service menu and be able to link it with Yelp. It has a nice feature that allows you to have reminders sent via email or text to clients so they know their appointment was coming up. The online booking feature was also easy to navigate for clients. The scheduling tabs were very clear and easy to see from the main calendar view. You're able to toggle on or off the view of other staff members schedules so you don't have to view a crazy calendar at all times.

Inconvénients

The inability to put a real credit card info to hold appointments. While it was an option to request credit card information to hold appointments, any number would be sufficient to bypass that measure and an appointment would be booked. It would have also been a nice feature to have the same reminder options available for the staff to get notified of appointments coming up that day. As an appointment based only business I had a few missed appointments because the app never sent a notification through whether my phone was in bad service or not.

Avantages

I like everything from the blue color to convenience. This software enables my clients to schedule their appointments at their own convenience and eliminates the need for someone at the front desk. You can also keep track of income and view daily, weekly and monthly. Hoping they add yearly soon! GREAT customer support 24/7 and always someone on chat. Chat is like texting so you can respond at your convenience, in between clients, etc.

Inconvénients

Glitches! Most times things run very smoothly but there are times when there are many glitches. This can really throw things off however, customer support is amazing so things are usually fixed quickly.

Avantages

Simple & easy to use, great features & value, much preferable over similar options like calendly

Inconvénients

Happy with everything & been using it continuously for over 3 years

Avantages

It is easy to access, simple and user friendly

Inconvénients

Nothing much really it is really that great

Avantages

I like it because it is an ideal tool to manage and schedule appointments without conflicts, this cloud-based solution allows updates to always be current, allowing reservations to be made without problems, it is a type of system that can be implemented anywhere industry since it is much easier to manage employee or even customer schedules with greater accuracy

Inconvénients

I have no problems and it has become an excellent tool for contact management with clients and partners, in a way organized in the cloud and accessible

Avantages

It's easy to program to the social media for your business or service to be able to allow clients to book time with you so you don't have to be there for them to do it.

Inconvénients

I can't use a custom domain and sometimes it does interfere with my clients experience because they think I work for the company.

Alternatives envisagées 

HubSpot Marketing HubS'ouvre dans un nouvel onglet et WooCommerce

Pourquoi choisir Setmore 

The simplicity of the customer interface and my ability to add not just services and meetings but also courses if needed.

Logiciel antérieur 

Acuity Scheduling et GoTo Meeting

Pourquoi passer à Setmore

Its use and lack of UI learning curve

Avantages

I've used this software daily at my past and current company for 2+ years, it's very easy to set up and start using and the Pro version was a 'must have' when I changed companies. The ability to remove Setmore branding and integrate it into our business helps us look professional and consistent in our branding for our clients. We use it to schedule private appointments with clients, book group appointments, and reserve elevators for people moving in/out. It's easy to update hours/availability, add staff or services, and add clients. Very user friendly for our clients, we never need to help them with online bookings. The value for money is excellent, especially considering the amount of time it saves us trying to book appointments with clients (often 40+ appointments per week at our peak).

Inconvénients

We had requested and then tested a new chat feature that would allow us to text message users from the software, but wished that it could show our work cell as the 'reply' number. It's not that important to us, so this was a non-issue.
I wish we could set up reoccurring group classes (ie every Friday at 5pm, we offer ABC class, but people register for individual sessions) but it's not yet a feature so we manually add the group classes.

Avantages

I wanted software that would allow online booking and text reminders that was affordably priced for small business.

Inconvénients

Two complaints:
1. I really need the option to display only the first name of clients that are booked in to the system. My workspace is oriented in a way that clients can see my calendar while booking, and as a regulated health professional it is required for me to protect this information from public viewing.

2. There is no option to email, export, or print any appointment history. I am often required to share this information and it is a very common feature for other appointment systems. Currently I am required to cut and paste this information from Setmore where it is not easy to even highlight for copy. It seems to be a feature that should have been added after all these years I've been waiting for it now.

Avantages

I love this software. It meets all of the scheduling needs for my small business and I really appreciate how easy it is to use and that I can customize it to fit the services that I offer and the timeframe in which I want to offer them. I especially appreciate being able to block out time.

Inconvénients

I have been using this software for almost three years and I really do not have any complaints. The only thing that has been a problem for some clients on occassion is that they do not always notice that the month has changed when using the online scheduler. I am booked out a month and a half and I have it set up for the scheduler to take the client to the first available appointment....because they aren't always expecting that first appointment to be so far out, and the month at the top of the calendar doesn't "stand out," they don't always realize that they are booking in a different month. The only other slight problem has been when people are accessing the scheduler on their phones and the "confirm" appointment comes up to finalize the booking.....they don't always see that that part because it is cut off on the screen and don't scroll down to see it so a few people have missed that step and thought that they had an appointment but it was never finalized. However, the vast majority of my clients have had no problems using the scheduler and I receive a lot of positive feedback about the scheduler from my clients....they love it!

Alternatives envisagées 

Mindbody

Pourquoi passer à Setmore

I was able to test setmore before I opened my practice and I found that it met all of my needs and that the support service I received was excellent. I recommend Setmore to all of my friends who are starting businesses that would benefit from an online scheduler.

Avantages

The scheduling feature and the price are what keep me here.

Inconvénients

I haven't really encountered anything that I don't like.

Avantages

Setmore has a very easy-to-use interface and setting everything up is almost effortless.
A few features I like most are the self-booking features for clients, the ability to set up automated appointments, and responsive customer service.
It's free to use but you do have the option to upgrade to a paid plan for more features.

Inconvénients

Setmore is available online and on mobile but there are no desktop versions available.

Avantages

Setting up services is smooth and allows for the order to be determined by client and not A-Z. Most booking software do not allow for this. Thus you can not put your top selling services at the top of the booking page for ease of clients that book online.

Sends confirmation emails and reminder text. The reminder text greatly reduces no-showes.

Easy ability to download booking information into spread sheet that can be uploaded into email markeing programs.

Keeps an ongoing data base of all clients year to year. So you data base just gets larger.

Not difficult for staff to learn to use for booking appointments.

Inconvénients

Does not have a staff only interphase that can be at the front desk. To allow staff to have all functions they must use admin page. That allows for booking software surfing by staff and the deletions of settings and services by mistake.

Does not allow for Room booking. Only does staff booking. So if a services requires more then one staff member can result in over booking and angry clients.

Needs the ability to be able to book rooms or service areas, then when assigned to staff, then staff can receive emails on service times. Currently does only books staff. So my staff never receives booking notifications. I have each set to areas or rooms in the spa.

Does not allow payment processing threw local banks or other merchants that have lower interest rates compared to Strip and Square.

Avantages

Super simple and works with you, quick easy and makes life simple

Inconvénients

Really important for us and reasons why I witched:
We need to take varied deposit amounts
If someone cancels their appointment we have to contact them to get their card details to to refund their deposit- it's really frustrating
Sometimes when I contact customer support I feel like they dont listen
Our clients frequently commented on the fact that they stated going through the booking system then it quit/froze/took their card details and didnt go through. We thought it was people just being difficult however it was such a common complaint- can we report it to you and you look at a history of what happened within that transaction?
Why can we not reuest payments off people through setmore- its a really great feature.
There's not enough characters for T&Cs & notes to the customer when booking.

Avantages

Very easy to manage, great customer support, clear and simple interface.

Inconvénients

Lots of bugs over time while booking an appointment or especially when changing currenty booked appointment. Many times customers are overbooking each other, even when it is not allowed in the settings. For an example, two customers have probably booked from computer at the exact same time. So one of them gets the appointment created email and the other does not. But for the first timers it is very confusing so they both come at the same time it was available. I suggest implementing a small time frame the booking has to be made, so when a customer clicks on the preferred time he/she is the only one accessible for that appointment in this small time frame, lets say 2 min. Other thing which would be beneficial for the users would be so called "Customer view". Simple push of the button in the booking calendar view for the administrator that would hide currently booked customer names, so when Client is in the office he/she can choose another available time without seeing other customers names and info. So to say discreet view for customer eyes.

Avantages

Easy to use and configure, many features with no cost

Inconvénients

The app sometimes lags and even drops with no reason. Consumes a lot of memory.

Avantages

Easy to use for all levels of system users.
Looks good and professional.
Great for basic businesses or education environments.

Inconvénients

There are limitations depending on your own personal requirements. We do have to do work arounds to get it to fit our needs and it can be disappointing and frustrating. However saying that, it's a service that is not designed for what we need it to do, we use it because it links to other thinks that we like to use it for. I would love to see it expand as I think it has potential but some businesses would find this limiting.

Avantages

Easy to use for us and for clients; calendar compatibility, and we use their LIVE feature. They answer our phones (US based) and se appointments for us

Inconvénients

Major billing issues this year that are still not correted and they don't seem to be in a hurry to correct it. The hours they charged me for DO NOT match the minutes on my phone bills.

Avantages

It is easy to set up and maintain. The integration with our website was seamless. We're able to customize on the fly.

Inconvénients

It would be more helpful if the client also had an interface that allowed them to see upcoming and past appointments. A register of cancellations, dates and communications times would also benefit us.

Alternatives envisagées 

Mindbody

Pourquoi choisir Setmore 

The schedulicity was much more expensive for less functionality Clickbook was a great system, but the owner died suddenly and the customer support from the service died with him.

Pourquoi passer à Setmore

Much too expensive and too corporate