En savoir plus sur Setmore

Setmore est une plateforme gratuite de planification de rendez-vous adaptée à diverses tailles d'entreprises et secteurs. Facilitez la mise en relation avec davantage de clients grâce à une page de réservation en ligne gratuite. Répertoriez votre disponibilité et vos services en ligne et acceptez les rendez-vous 24 h/24, 7 j/7. Tenez vos clients informés grâce à des rappels de rendez-vous automatisés et recevez des mises à jour en temps réel sur votre ordinateur de bureau, tablette, iOS et appareil Android. Offrez des services virtuels en ajoutant des réunions vidéo à vos rendez-vous avec l'intégration Teleport.video, ce qui vous permet de rencontrer des clients dans le monde entier. Augmentez le trafic vers votre page de réservation en ajoutant un bouton "réserver maintenant" à votre site web et à vos plateformes de réseaux sociaux.
Setmore Logiciel - 1
Setmore Logiciel - 2
Setmore Logiciel - 3
Vidéo de Setmore
Setmore Logiciel - 1 - aperçu
Setmore Logiciel - 2 - aperçu
Setmore Logiciel - 3 - aperçu

Setmore - Prix

Setmore est disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Setmore est disponible à partir de 12,00 $US/mois.

À partir de :
12,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Non

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Parcourir les avis sur Setmore

960 avis sur 960
Classer par :
Wenx
Wenx
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/12/2023

Setmore un bon logiciel moderne

Avantages

Le meilleur logiciel aujourd'hui pour le planning ou autre service de programme c'est Setmore.
Ce logiciel offre une belle gamme de fonctionnalité à travers ses services
Ce logiciel permet de suivre les planification calendrier.

Inconvénients

En général setmore offre une meilleure qualité de ses services et prestations
Je vous le conseil vivement

Réponse de Setmore

Hi Wenx,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is the best software today for planning or other programmable services. It's wonderful that you think the software allows you to forward with planning. We really appreciate that you would recommend us to others.

If you require any assistance, please reach out to [email protected] or via the live chat in the app.

Julia, Community Team

Répondu le 18/01/2024
Isabelle
Isabelle
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/10/2023

Setmore , bon logiciel

Avantages

Ce logiciel me permet d'avoir une vue sur mes projets et de planifier les ventes et les rendez vous

Inconvénients

Ça fonctionne pas sans une connexion Internet.

Réponse de Setmore

Hi Isabelle,

Thank you for taking the time to review Setmore! We're thrilled to hear that Setmore helps you have an overview of your projects, sales and appointments.

We appreciate all feedback as it helps us improve the service we offer.

Julia, Community Team

Répondu le 09/11/2023
Erik
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

4
Publié le 20/11/2023

Un bon outil de planning et de calendrier

Avantages

Cherchant un outil pour mieux gérer mes emplois du temps, j'ai pu essayer SETMORE.
La prise est en main est assez facile.
Possibilité de synchroniser avec d'autres outils et notamment les agendas Outlook.
La version d'essai propose déjà de nombreuses fonctionnalités.

Inconvénients

Je n'ai pas encore pu constater d'aspect négatif à part peut être quelques latences sur les synchronisations mais qui ne gène pas énormément.

Réponse de Setmore

Hi Erik,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is a good planning and calendar tool and that you appreciate being able to integrate with other calendars.

We appreciate all feedback as it helps us improve the service we offer. If you require any assistance at any time, please reach out at [email protected].

Julia, Community Team

Répondu le 23/11/2023
Jamesse
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/10/2023

Logiciel de gestion d'entreprise

Avantages

Ce logiciel nous permet de faire les agendas, les calendriers.Ça permet également de planifier le temps des ouvriers et la réservation des places.

Inconvénients

L'utilisation de ce logiciel est trop bon. Ça n'a aucun inconvénient pour l'usage et je recommande vivement à tous le monde d'utiliser.

Réponse de Setmore

Hi Jamesse,

Thank you for taking the time to review Setmore! We're absolutely thrilled that you think Setmore is too good and you highly recommend us to others. We appreciate your support.

As always, if you require any assistance, please reach out to [email protected] at any time.

Julia, Community Team

Répondu le 09/11/2023
Isabelle
Isabelle
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
3
Support client
3

4
Publié le 15/06/2021

Fonctionnalités intéresantes mais attention à la stabilité

Avantages

Mise en place facile, intégration sur le site efficace. La solution nous a permis en une semaine d'assurer une continuité de service pour nos contacts.

Inconvénients

Nous rencontrons depuis quelques semaines des problèmes de stabilité : retard de synchronisation ou désynchronisation des agendas Outlook, sans parvenir à savoir s'il s'agit de pb internes ou dûs à Setmore.

Réponse de Setmore

Salut Isabelle,

Merci pour votre avis. C'est formidable d'apprendre que vous trouvez Setmore facile a configurer et a integrer sur site.

Veuillez contacter notre equipe pour discuter des problemes que vous rencontrez avec Outlook afin que nous puissions vous aider a resoudre les problemes auxquels vous etes confronte.

Julia, equipe communautaire

Répondu le 17/08/2021
Magali
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 02/02/2020

Thanks to Setmore

Je ne peux malheureusement pas trop développé ce point pour le moment, commençant seulement réellement l'expérience Setmore en ligne.

Avantages

Merci à Setmore pour son application très complètement et utilisable avec un très grand nombre de supports ! Je viens de commencer avec la version premium et je suis curieuse de voir si tout ce que j'ai pu constater et envisager comme option seront à la hauteur ! Si c'est le cas, je pense que vous pouvez mériter sans problème un 10/10. Je mettrai éventuellement 11/10 si vous pensez à l'occasion à sortir une version en français ;-)

Inconvénients

Peut-être ajouter une version française à l'occasion mais sinon, ça me parait très complet pour mon usage en tout cas ! Merci :-)

Sarah
Sarah
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 30/05/2022

I love that Setmore is so simple to use

Setting up Setmore couldn't be easier because to its user-friendly UI. Client self-booking, automated appointments, and prompt customer service are three of my favorite aspects. For extra features, you can pay an additional fee or subscribe to a premium subscription.

Avantages

My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and services every time. Within the first month, I was able to create my return on investment and provide value to my clients via documentation and regular meetings.

Inconvénients

Setmore's sole flaw is that it can occasionally crash. Occasionally, things don't save correctly and updates don't appear until hours later when you reenter the application. Setmore's only genuine flaws are these little hiccups in the system.

Réponse de Setmore

Hi there Sarah,

Thank you for taking the time to leave us a review! Thrilled to hear that you think Setmore is simple to use, terrific and affordable to help manage your business. It's great that you like the social media integrations, client self-booking, automated appointments, and prompt customer service.

If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at [email protected].

Happy Scheduling!

Julia, Community Team

Répondu le 03/06/2022
Karen
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/10/2024

Great Scheduler!

I love it! This software goes above and beyond other scheduling tools and provides many more options to make it your own.

Avantages

Setmore is easy to use and has a lot of options to make it your own. I especially like the ability to create many tailored services and provide individual links for each.

Inconvénients

Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom. It does grab a meeting link when they originally sign up and shows up at the appropriate time and day in zoom, it just won't move in zoom if adjusted. I would also like it to show the name in zoom instead of 30 minute meeting. It shows the name in the calendar which is definitely more important. Neither of these are deal breakers for me.

Alternatives envisagées 

Calendly

Pourquoi choisir Setmore 

Price, mainly and ease of use. Honeybook was fine, just much more than I need and way too expensive for a starting business.

Logiciel antérieur 

HoneyBook

Pourquoi passer à Setmore

Setmore has more options on set up and management. Many more features I found more useful.

Réponse de Setmore

Hi Karen,

Thank you for your feedback! Thrilled to hear that you like the customizable features in the app and you appreciate the ease of service creation.

We appreciate you pointing out the Zoom integration feedback, and we’re always working to improve features for smoother workflows. Your suggestion about updating Zoom meetings when appointments are rescheduled, and displaying client names instead of meeting durations, is very valuable, and we’ll pass it along to our development team.

If you ever have any questions or need further assistance, we're always here to help at [email protected] or via the live chat in your app.

Julia, Community Team

Répondu le 12/11/2024
Saemi
Saemi
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
5

3
Publié le 23/08/2024

great for basic option

Actually, it's great as a basic option, but they need to develop it a bit more for me to be willing to pay for long-term use

Avantages

There are lots of free options that help me a lot. Their service is great and fast.

Inconvénients

There are some areas they need to improve to make their service better. I want to use only Venmo for my clients, but I can't display Venmo as the only payment option. I believe PayPal is part of Venmo, so I have to offer both PayPal and Venmo as payment options. Additionally, I requested the ability to apply discounts individually for my clients, like allowing them to use a coupon for discounts. Unfortunately, they don't offer this option, which is inconvenient for me.

Réponse de Setmore

Hi Saemi,

Thank you for taking the time to share your feedback about Setmore!

Thrilled to hear that you think the service we offer is great and fast. It's great that you appreciate the free plan of Setmore.

We appreciate the feedback regarding Venmo. I've passed this onto our payment team to consider. Thanks for sharing!

Julia, Community Team

Répondu le 30/08/2024
Renata
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 28/10/2024

Missing financial reports

I loved setmore! Their customer support is excellent and they are always releasing new features, but for my business it was very essential that we had the option to open/close register, make payroll and have reports.

Avantages

Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform.

Inconvénients

They unfortunately don’t generate financial reports and the POS integration is very limited

Réponse de Setmore

Hi Renata,

Thank you for taking the time to review Setmore! Thrilled to hear that you love how easy the app is to use and you find it affordable.

It's amazing to know that you think our customer support is excellent and we're essential for your business.

I have passed on your feedback to the team for consideration regarding financial reports and POS.

Julia, Community Team

Répondu le 12/11/2024
Jodee
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 09/09/2024

Massage And Hypnotherapy business runs well with Setmore.

Over all very pleased and don't want to change. But please change the reminder settings to send the reply's to our business number not the automated number from the app. Or if there is a reply to the automated reminder, make the app send a message to the business that a message has been sent. I miss out on money for the week when i don't get the clients 24 hour notice to not being able to make the appointment.

Avantages

It was very easy to set up. I used the free app for the first 10yrs of my business. I eventually set up a paid account so I could utilize the extra utilities. especially the text reminders and email reminders.
I have researched other business and health App.s and I find this one is the easiest to set up. Also the help you get is very prompt and if they don't have the answers they will find the answers.
I can use this anywhere around the world.

Inconvénients

The con I have is only one so far. its the Text reminders are linked to another phone number connected to setmore. So if the customer texts back to that number instead of my personal number I don't get the messages. This is a big issue. I would love that to change. So please admin if you are reading this. Change your program to let the customer send the reply to the text message to our personal phone numbers not to the automated one. I have a message on the automated message to text or ring my number but people don't read all the message and just press reply.

Réponse de Setmore

Hi Jodee,

Thank you so much for taking the time to share your experience and detailed feedback! We're thrilled to hear that Setmore has been a valuable part of your business for the past decade and that features like text and email reminders have been helpful to you.

Your feedback on how we can improve reminders is insightful, and we’ll make sure it’s shared with our team.

If you ever have any questions or need further assistance, we're always here to help at [email protected] or via the live chat in your app.

Julia, Community Team

Répondu le 29/10/2024
Elizabeth
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
5
Support client
1

1
Publié le 14/12/2023

Worse than useless

Terrible. It made my scheduling a nightmare. I spent so much time fielding questions from customers. No shows actually increased!

Avantages

Ease of scheduling online - once I set customers up it was easy to schedule

Inconvénients

Customer service is the worst I’ve ever experienced. “Live” chats left me hanging for hours, promised responses never arrived by email, phone calls were fobbed off with “send us an email “.

Réponse de Setmore

Hi Elizabeth,

I'm sorry to hear you're not enjoying your time with us and you've not had a positive customer service experience. I'd like to look into this further, could you please reach out to me at [email protected] and i'll be able to understand your experience and resolve any issues you're facing.

Julia, Community Team

Répondu le 18/01/2024
Jan
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
4

3
Publié le 25/11/2024

Affordable, but comes with integration woes

Avantages

Affordable alternative to Calendly. The UI is simple and easy to follow.

Inconvénients

Integrations don't work quite well. Google Calendar integration is a hit or miss.

Réponse de Setmore

Hi Jan M,

Thank you for taking the time to review Setmore! Great to hear that you think the app is affordable.

We appreciate the feedback about the integrations. We'd love to learn more about the issues you're facing and understand what integrations can be improved at [email protected].

Julia, Community Team

Répondu le 06/01/2025
Wanita
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 04/08/2024

Everything Business in one app!

I really love the ease of use, and having everything at my fingertips

Avantages

I like how I can do all my essential business related
- tasks in the 1 app.

Inconvénients

The price can be a bit high forall of the features.

Réponse de Setmore

Hi Wanita,

Thank you for sharing your review of Setmore! Thrilled to hear that the app caters to your business needs.

We appreciate your feedback as it helps us improve the service we offer. I'll make sure to pass on your comments to the team.

Julia, Community Team

Répondu le 30/08/2024
MICHAEL
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 10/12/2024

SETMORE IS EASY ON MY WALLET

Avantages

I LIKE THAT IT IS USER FRIENDLY AND REALLY AFFORDABLE!

Inconvénients

MY SCHEDULE LOOKS CLUTTERED AT TIMES AND IT IS NOT ALWAYS SYNCING

Réponse de Setmore

Hi Michael,

Thank you for taking the time to review Setmore. It's great to hear that you think the app is user-friendly and affordable.

We appreciate your feedback about the app. We'd like to learn more and look at your account to identify any issues you're facing with syncing. Could you reach out to [email protected] so we can look into this further?

Julia, Community Team

Répondu le 06/01/2025
Stephanie
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 25/04/2024

Setmore was a sleek, cool and easy way of scheduling appointments for clients

Loved it and would use it again in the future if the need arises.

Avantages

Easy to use and setup, features were convenient and helpful.

Inconvénients

It's been a while since I used it, but at the time a place to write some notes would have been helpful. Also merchant fees could be lower.

Réponse de Setmore

Hi Stephanie,

Thank you for taking the time to review Setmore! Thrilled to hear that you found Setmore easy to use and setup. It's great you think the features are convenient and helpful.

We appreciate all feedback as it helps us improve the service we offer. We'll make sure to share your comments with the team.

Julia, Community Team

Répondu le 30/08/2024
Suthasinee
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 17/10/2019

The best customer service and affordable price in the market

Easy to use platform. Affordable price.

Avantages

Very easy to use, custome service are great, you can reach them anytime ( love it) I would recommend this app for everyone who need a basic scheduling app because it's very cheap and easy compared to many on the market. I have tried a lot of Software but Setmore is by far the best. Would be perfect if they offer marketing, intake form, client's file or SOAP which very important for many industries nowadays.

I am not only like the app but I like its people too. Thanks guys for hard work.

Inconvénients

I know they are doing they best to improve their app everyday. Keep it up the good work. Cheers

Debby
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 01/06/2021

Do not overlook Setmore

It has been a huge blessings as I started my business with Setmore and it has allowed me to take bookings online. I have only used the free version and will be sad to leave them, but should they upgrade to the more modern style and more capability, I would love to hear about it as I know they will do it right.

Avantages

It is very easy to use and intuitive to set up. It has online booking capability that integrates with my Wordpress website. The online help is second to none and they are very quick to respond and super friendly. Their FREE version is amazing for up to five practitioners and integrates with numerous payment providers. It has a notes section and option to list classes.
They are also constantly improving their system, striving for the best.

Inconvénients

It does not look that modern and although they do the basics very well, I need more than that now, which they cannot yet provide, such as concession cards, membership options, discounts, SOAP notes etc.

It looks a little outdated and wanted to have a modern look with lots of clear images.

Alternatives envisagées 

Timely

Pourquoi passer à Setmore

As a brand new business I was attracted by their free version.

Réponse de Setmore

Hi Debby,

Thanks for taking the time to write a review. Your feedback is extremely important to us as we are constantly striving to improve the product.

Please continue to reach out to our support team or email [email protected] if you have any issues.

Thanks,
Julia, Community Team

Répondu le 04/06/2021
Jill
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
4

5
Publié le 30/03/2021

Setmore Electronic Scheduling

In depth experience from purchase through implementation and use.

Avantages

Easy for clients to use. They do not need to create an account like most competing online scheduling software. Setmore also allows colorful icons to be created in the back end for the online booking page for each individual treatment.

Inconvénients

There is limited functionality in some areas. For instance you can post an address on the online booking page, but if you have 2 locations or more, the back end will limit you to post one address. Can be confusing to some clients.

Alternatives envisagées 

Jane

Pourquoi passer à Setmore

Easy for clients to use. Clients do not need to create an account like Jane App requires.

Réponse de Setmore

Hi there Jill,

Thank you for your kind review!

Delighted to hear that your clients find Setmore easy to use. We're currently looking into multiple locations for our customers, keep an eye on our Monthly Highlights for new features and integrations. If you need any assistance in the meantime, please feel free to contact Team Setmore at [email protected] or via the live chat in your app.

Julia, Community Team

Répondu le 05/04/2021
Regine
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 03/10/2023

A good solution for a low budget

Avantages

I was able to use most features while paying a lower fee than with other solutions. The mobile app is quite good.

Inconvénients

It was hard to onboard clients as they weren’t familiar with the platform.

Réponse de Setmore

Hi Nadine,

Thank you for taking the time to provide us with feedback. We're thrilled to hear that you think Setmore is an affordable, good solution. We appreciate all feedback as it helps us improve the service we offer.

Julia, Community Team

Répondu le 09/11/2023
Angelica
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 04/06/2023

Optimize Your Calendar Management: An In-Depth Analysis of Setmore

I had the chance to use Setmore for scheduling and meeting management while working as an intern at the university's pharmaceutical research and development division. The software turned out to be a useful tool for planning and monitoring various research-related tasks. With its simple interface, I was able to quickly schedule meetings with study participants, collaborators, and supervisors, resulting in efficient time management. The automatic reminders reduced no-shows and enhanced communication in general. All appointments were kept up to date across all devices thanks to Setmore's smooth interaction with well-known calendaring services. Overall, Setmore dramatically improved our appointment management procedures, increasing output and fostering effective departmental collaboration.

Avantages

A number of benefits are available with Setmore for effective appointment management. Businesses may simply schedule and track appointments using its user-friendly interface, which lowers the possibility of multiple bookings and scheduling problems. Businesses may customize their scheduling procedure and simply link it with their website thanks to the software's adaptable booking page. In addition, Setmore offers automated reminders and notifications to decrease no-shows, and its extensive reporting and analytics capabilities provide insightful data on the efficiency of businesses. Setmore guarantees flexibility and accessibility for both clients and clients' businesses with its mobile app and connectivity with well-known calendar services.

Inconvénients

Although Setmore has many advantages, there are also some disadvantages to take into account. One drawback is the absence of sophisticated customization possibilities, which might not be suitable for companies with intricate scheduling needs. Additionally, some users have mentioned that the software occasionally has bugs or speed problems. Despite the fact that these flaws are not serious and have little effect on Setmore's overall functionality, fixing them would improve both the software's usability and dependability.

Réponse de Setmore

Hi Angelica,

Thank you for sharing your positive experience with Setmore! We're thrilled to hear that our software was able to streamline your appointment management procedures and improve collaboration within your department. Our goal is to provide a simple and efficient solution for scheduling and meeting management, and we're glad to see that we were able to deliver on that promise for you. We appreciate your feedback and hope to continue serving you in the future .

In addition, we are constantly working to enhance our platform with new features and integrations to further streamline your workflow. Please don't hesitate to reach out to us if you have any suggestions or requests for improvement. Thank you again for choosing our service and trusting us with your scheduling needs.

Michelle, Team Setmore.

Répondu le 06/06/2023
Fabio
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 02/04/2023

It does the job perfectly

Since I offer remote sessions, to manage them I really needed a lightweight, straightforward platform...I have found it!

Avantages

Ease of useIntuitive user interfaceThe integration with Stripe, Square and Paypal gives you great flexibility.

Inconvénients

I've found a couple of issues in the workflow when I first started getting used to the platform and I had to get in touch with the customer service - whose reply, on the other hand, was quick and helpful.

Réponse de Setmore

Hi there Fabio,

Thank you for taking the time to review Setmore! Thrilled to hear that you like the ease of use and appreciate the payment gateways available. It's great that you think Setmore offers a straightforward platform and think we're a no-brainer when it comes to online scheduling.

We appreciate your feedback as it helps us improve the service we offer. If you require any further assistance, do not hesitate to reach at [email protected].

Julia, Community Team

Répondu le 01/05/2023
Amber
Amber
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 14/03/2022

Set Up Appointments With Ease With Setmore

Avantages

I love the ease of this software. Easy to set up, a lot of guides that will help you, easy to gain reviews, easy to set up automated appointments, and easy to help you keep up with your appointments. Though I haven't done it yet, I see that they have integration options; I'll be checking on those soon.

Inconvénients

I don't remember at this time, but I don't think there's an annual payment option. It's very affordable monthly, but I'd rather pay yearly.

Réponse de Setmore

Hi Amber,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use and set up, gain reviews and keep up with your appointments - that's great!

We appreciate all feedback as it helps us improve our service. We do have annual payment options for our customers, you can find them here: https://www.setmore.com/pricing

If you have any questions, do not hesitate to reach out to our team via the live chat in your app.

Julia, Community Team

Répondu le 22/04/2022
Melanie
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/10/2019

Easy to Use Appointment Management Tool, Free Version of Setmore Meets All My Needs

My experience with Setmore has been outstanding. The free options have provided me with everything that I needed and things that I didn't know I needed, but love! I use Setmore every single day. Customers from various organizations can easily make appointments through the easy to use interface. I can customize the interface and corresponding emails. I can generate daily reports and schedules for my staff. I can look up customer information to follow up with customers. I can modify the availability of appointments. I am very excited to have found Setmore. One more thing, the customer service at Setmore is excellent. When I had an issue with reporting, the Setmore staff helped me immediately and gave me updates along the way. The Setmore staff followed up with me and made sure that everything was working well for me. A big thank you for the excellent customer service!

Avantages

Setmore has been the perfect fit for what I need. I needed a way for an exclusive list of customers to make appointments, but I needed to be able to control when the appointment times were available based on a variable schedule. For instance, some Mondays appointments were available from 10am - 7pm and on other Mondays appointments were only available 12pm - 7pm. The free version of Setmore allows me to: customize the appointment dates/times available, allows me to embed the appointment schedule into a WordPress site, allows me to easily view and report appointment times, allows me to maintain a customer list, and even allows me the ability to customize messages to customers. Setmore has been the perfect appointment tool for my program and organization.

Inconvénients

I love Setmore. If I had to pick one limitation it is that when I customize emails through Setmore, I have a set character limit that is just a few characters shy of the total message that I would like to send. I make due with the character limit, but my message would be a little better if I didn't have the character limit in place.

Justin
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/05/2018

Easy to use anywhere, especially great for a new start up (free option)

Avantages

The best thing about Setmore is that it is very simplified, to the point, and easy to use anywhere. I have ran into clients at the grocery store, park, etc. and instead of them having to call my office to set up an appointment, I can tell them right then what is available and schedule them. We first found the free version as we were transitioning from paper and pencil scheduling to electronic, and we have found that it is perfect for our needs. You can completely customize your schedule to include as many services as you would like for different lengths of time, prices, etc. You can also add employees and customize other features including colors for services (as they appear on your schedule), office hours, and scheduling intervals. You can add as much or as little contact information about your clients as you would like. Also, I have had to contact customer service 3 times during our use, and they have been GREAT every single time. They have resolved any issue that I have had within 24 hours and were very open with communication, keeping me informed with progress.

Inconvénients

There are a few things that I wish Setmore was a bit better about... Setmore is not really "secure". A medical office, for instance, would probably not be able to use this option for scheduling. The only real "issue" that we've had with using the app (on iOS) is that it does crash upon opening quite frequently. It does open on the 2nd or 3rd try every time, and we have never contacted customer service about this issue because it really hasn't interfered with our productivity.

960 avis

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