Showpad

Avantages

The product is simple to get a grip of and whenever I've found something puzzling, the support documentation, video recordings and screenshots have been extensive. Not the mention the direct availability of a customer success/support function has been essential to getting the most out of the platform.

Inconvénients

A bit more on version controlling would be nice rather than a complete wipe of the existing version with a direct replacement on the asset. The ability to mass assign permissions from the upload window or the ability to adjust the OOTB permissions that default on any newly uploaded assets would be a nice to have.

Avantages

Showpad won our selection process primarily for its ease of use. I handle all new users and nearly all admin work. I don't need to do much to onboard folks as they are able to quickly pick up the tool and get to using it. Love shared spaces and how collaborative they can be. We also really love the pages functionality and extending it's use cases to use for events and more. Content organization is also great in the tool and there are plenty of ways to make it work well for the team. Appreciate the degree of automation which allows me to easily get greater visibility into assets that used to be so much harder to find.

Inconvénients

Reporting needs more work. Need better insights and some easier navigation through the available data, particularly for who is viewing stuff outside of the company.

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Avantages

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Easy content management, this allows our business to organize and centralize our sales content, making it easily accessible for sales team. Showpad helps our sales team work more efficiently and increases our productivity.

Inconvénients

Sometimes, there is difficulty in getting timely support from the customer service team

Avantages

It is really easyy to use and navigate as a user as the UI is rather clean and intuitive.

Inconvénients

From the admin side, there is a lot of features/capabilities missing that to us seem trivial (e.g. it shows when an asset is used in a course, but not if it's used on a page, making it hard to keep the content up to date).

Avantages

The process for success is in good training and orientation of the sellers, who are the fundamental part for better sales. With Showpad, the proper process is carried out with the correct content so that each of the sellers does their job in the best way possible with fundamental tools for better service and more satisfactory and faster sales.

Inconvénients

I have not had any kind of inconvenience, they are good with all their tools.

Avantages

As an admin, it is easy to upload collateral and ensure each document has the accurate tags, information associated. The integration with Google Drive made it extremely easy to get up and running, and the support we received aided in shortening the time to launch. Now, with the team on board and using the tool multiple times a week, I receive data back on what the team utilizes frequently, I am aware of my power users and those who need additional training or information on how to use the tool. In addition, the Shared Spaces is a huge hit for our team. Originally, it was an aspect we didn't push out as we weren't sure how effective it would be. Now, we have most reps producing at a minimum of 5 shared spaces and many reps believe it has helped them in closing business.

Inconvénients

Showpad is always sharing product release information and right now there isn't much I dislike regarding Showpad. It has helped our organization a lot.

Avantages

Intuitive interface, flexible layouts, powerful tracking. Extremely smart search capabilities.

Inconvénients

There are some areas to improve in email template customization, announcement design. Nice to have customizable reporting filters (with an opportunity to save them).

Avantages

During a client presentation, I quickly pulled up relevant sales material with Showpad, which made the discussion smooth and professional.

Inconvénients

Uploading and organizing content initially took time, but it became easier as we built our library.

Avantages

user-friendly interface that is easy to navigate and find the resources that I need.

Inconvénients

search functionality could be improved as sometimes it doesn't return the most relevant results.

Avantages

It is very easy to interface and best to content management .Then the features for analytics also good.

Inconvénients

When loading larger files the platform is slow.

Avantages

Der Grund, warum wir uns damals für Showpad entschieden haben, ist simpel: Wir wollten das Onboarding unserer Kollegen erleichtern und gleichzeitig die Zusammenarbeit zwischen den Teams wie Sales und Marketing intensivieren, um insgesamt mehr Umsatz zu generieren.

Das Hauptproblem, dem wir als Vertriebler gegenüberstehen, ist, dass das Marketing-Team oft nicht versteht, wie wir uns präsentieren und verkaufen, und umgekehrt gilt dasselbe. Showpad hat es geschafft, diese Kluft zu überbrücken.

Inconvénients

Die Plattform war einmal bei uns down - war aber nicht schlimm.

Avantages

What I like most about Showpad is the smoothness of it all. I am also familiar with other content management systems which often have errors, are outdated or don't react / load content as quickly.

Inconvénients

From a content management perspective to give you a specific example, I am having trouble relocating files from one folder to another within the experience builder. Perhaps this is due to my lack of understanding but it seems I need to remove the file from the folder location and drag it in again from the content library.

Avantages

The Platform allows the uploaded of nearly all file formats for sharing, Presentation Creation, and Customer Presentations. Utilizing a file format system for content similar to a computer, documents can be "tagged" to appear in multiple locations within the Experience.

Inconvénients

While the tool is primarily for presentations, it would be useful if the platform allowed you the ability to better edit and work on certain file formats such as .doc, ,PPT, .xls etc.

Avantages

The options to use Course vs Learning Path Development has been an excellent way to manage content and the way users access it. The Experience aspect has been an incredibly interesting feature to include in our training. It allows users to access reference material in a more targeting manner by using a "decision tree" style along with content tags.

Inconvénients

The reporting capabilities are not the most advanced as compiling statistics for SCORM courses and external knowledge checks is somewhat cumbersome. I'd like to see more development in how the SCORM modules can be added and accessed.

Avantages

I've been using Showpad for 2 years, enabling Sales to capture and connect with leads, customers, and KPIs through content management deliverables. We like how easy it is to use, the tools offered, and the customer support.

Inconvénients

There is not many things to not like about Showpad. The interface is use to use, albeit, a bit boring with its dashboard.

Avantages

The support resources in the help centre. I love that you can select the device that you are working on, and that there are written instructions as well as a video to support.

Inconvénients

I think that the reporting features can be a tad confusing. When trying to pull reports and stats on external customers, I often find that Showpad is referring to 'customers' as internal Showpad users such as the Sales force, rather than the end user/ external customer that I am seeking.

Avantages

Simple to use on and offline sales and marketing collateral, works across devices and makes sure our sales team always uses up to date materials when in contact with prospects and customers

Inconvénients

In the beginning it took us quite some time to prepare all our collateral and keep it up to date

Avantages

Showpad is a great place for my entire sales team to know where they can find our entire portfolio of content. And if a piece of content isn't there, they know we have a gap in our information and can submit a request to our team.

Inconvénients

Not much, we really like just about everything Showpad has to offer.

Avantages

Showpad is the best way to share and exchange informations with customers around the world. Keepin the controle of what is shared by teams.

Inconvénients

The global cost is important conpare to competitors

Avantages

It's easy to add (and update) content to Showpad

Inconvénients

the search tool doesn't work well so if you don't know exactly what you are looking for (and sometimes if you do) you might have a hard time finding it.I think it can also be hard to manage version control when people are uploading their own versions of documents to collections/experiences/buckets/sections they create themselves

Avantages

Very easy and quick to update, good search function and great interaction with external partners via ' shared spaces'

Inconvénients

the development and update of templates, folders and backgrounds

Avantages

It's helpful to identify who has leveraged the tool internally, who views content externally, and is simple to use once the content is uploaded

Inconvénients

The user-interface can be difficult to navigate and initially set up with content and has been challenging updating content quickly.

Avantages

It is a great tool to see what kind of resources are used and shared the most, this gives a lot of ideas for future content development. To have this direct feedback is really valuable.

Inconvénients

The deployment of HTML-based apps in Showpad seems to be a bit complicated.

Avantages

the ease of use, the opportunity to update content very easily. I really like that the layout is customizable

Inconvénients

the fact that if I administrator is updating to the users it crashes the usage to the app

Avantages

Features: iPad app, advanced experiences, smart folders and tagging. Company: Fantastic support team and ongoing development adding customer input to the list!

Inconvénients

Integration with Marketo and Sharepoint proved a challenge to achieve.