Textmagic

Avantages

Easy to use interface, creating and managing user accounts was simple.

Inconvénients

SMS messages consistently fail or take several days to be delivered, despite showing as delivered in system logs. There is no New Zealand Shared number to use.

Avantages

All messages deleted, our number that we have had for 3 years deleted, no response from support

Inconvénients

All messages deleted, our number that we have had for 3 years deleted, no response from support

Avantages

Simple and easy to use, no issues. Low cost and very effective

Inconvénients

Simple and easy to use, no issues. Low cost and very effective

Avantages

Every aspect of Text Magic has been so well thought out, making it simple to use and with richness that makes it valuable for virtually every aspect of my communications.

Inconvénients

No; it is incredibly easy to use and understand.

Avantages

We started using the software as the need to get in touch with our truck drivers is paramount in our industry. This is a great way to do this in theory. I like the ease of use and options to organize the driver phone number list. It gets the messages out to them. I had a minor set up problem when we first started and discovered the number I picked on the list did not work and my messages were not going out to all employees. Customer service chat was very helpful and they reimbursed the amount in our account for the charges and corrected the phone number issue I had.

Inconvénients

As with any program, maintaining the information in it is most important. If we do not keep the contacts current, mass texting may go out to contacts who are no longer with the company. And your information will not go out to everybody who needs it if they are not entered in when first hired. We have a high turnover rate so it is another list we have to take care of. Currently Text Magic will only allow for one administrator to control all lists and manage. My company has need for more than just one administrator. So we share one log in right now. The last minor issue we have is the option for our employees to opt out of the texts. It hasn't happened but only once but it does and will again, sooner or later.

Avantages

TextMagic is highly reliable as a communications provide. I've been using this software since 2001 and never had a single issue with it. The text message service is perfect with a delivery rate of 99.9%. Great features when it comes to Custom Sender ID, contact list building and reporting.

Inconvénients

My only little remark with TextMagic is the price. It should get lower, to be more affordable, and if not, offer some daily, unlimited packages for example.

Avantages

My favorite thing about this software is the ability to schedule text messages to be sent at a later day/time. This tool has proven to be extremely convenient and helpful! It's quick, easy, and is effective in sending people reminders. I also like the template feature. It is very helpful and easy when needing to send the same text message to more the one person. Additionally, the amount of text characters available to send in a text are great because it does not limit or cut down the message you are trying to send.

Inconvénients

This software is great and there is nothing to dislike about it!

Avantages

Ease of use, seamless integration, personalisation

Inconvénients

Nothing

Avantages

Mir gefällt, dass die Benutzeroberfläche genau gleich ist, unabhängig davon, ob der Dienst in einem Browser oder in der App verwendet wird. Ich mag auch die Möglichkeiten, Kontakte zu speichern und "Vorlagen" zu erstellen, die Felder aus dem Kontaktdatensatz wiederverwenden, und die zukünftige Planung von Nachrichten, die zu einem späteren Zeitpunkt und zu einem späteren Zeitpunkt gesendet werden sollen.

Inconvénients

Alle Dienste waren einfach einzurichten und problemlos.

Avantages

I like that there's an app and you can keep business related texts in text magic while using the default text app for personal items.

Inconvénients

It needs an update to allow picture messages to be sent. Our business requires paper copies of things to be sent to us and once in a while our clients text documents to us which text magic doesn't currently support picture messages. Not asking for video or files but picture messages would be a huge upgrade.

Avantages

The software was easy to use and had many great features.

Inconvénients

Not all text messages are sent but you are charged for the texting they attempted to send.

Avantages

This software makes sending SMS messages to our customers easy. We get our promotions out to all of our customers in seconds. This software has simplified our promotions process and increased our overall productivity.

Inconvénients

It took some time to set up and become accustomed to, but well worth it after that.

Avantages

-how easy it is to add contacts
-how easy it is to text single and multiple contacts at once
-automatic funds renewal

Inconvénients

It would be nice if the account could be suspended during the summer instead of incurring fees even when not in use.

Avantages

It allows us to send text messages from the office using a full sized keyboard and to store incoming messages along with emails.

Inconvénients

Nothing at all. It does everything that we need. What more can we say without waffling!

Avantages

I liked TextMagic because it is fairly simple and straightforward to use. I had never done any SMS marketing prior to using it, so I didn't have much to compare it to. But I can say it was easier than I thought it would be to become proficient at it.

I like the fact that I could store my customer lists right there inside the app. It was easy to keep text conversations organized in the app. They also have an iPhone app that allows you to manage your text marketing from virtually anywhere.

Inconvénients

We were using two different SMS numbers to send out messages. One was a local number. The other was a toll free number. It was confusing, at first, to understand when to use the different numbers. But after a chat with support we got that part figured out.

Avantages

I use TextMagic mostly for words and phrases I use often. I'm finding that I am using TextMagic more and more now. It save such a lot of time. I'm dyslexic and my fingers often get ahead of my brain on the keyboard and so TextMagic can help cut down massively on the proof-reading side of things. I would not be without TextMagic now.

Inconvénients

It took a little while to learn TextMagic but, once I started using TextMagic regularly, it became second nature. I now rely heavily on TextMagic.

Avantages

Nothing, it only had a negative impact on my business.

Inconvénients

Customer service was rude and unhelpful.

Avantages

Works great, no issues with people getting our messages. We can easily send bulk texts to customers for their order reminders.

Inconvénients

Price & lack of desktop notifications. I'd like it to constantly remind my employees they have a message to respond to on the desktop but we are forced to use the browser app to sync between work stations.. and browser notifications are not working. I also wish we could do a template it auto-inserts for the start of every chat/text.

Avantages

The software is easy to use, you can monitor the cost of each text sent, easy to upload and delete contact information, you can see the history of texts sent and monitor the users.

Inconvénients

No options for employees to reply. Sometimes adding pictures or files can be difficult

Avantages

From sending timely notifications to conducting a mass promotion Textmagic is all you need for your SMS needs. It has a very user friendly interface that helps to push text messages to client, customer or employee on time everytime.

Inconvénients

It requires a notification service that would inform about the failed deliveries which would further be helpful in eliminating those numbers while conducting another SMS blast

Avantages

It does one thing and does it flawlessly.

Avantages

User friendly, love the email prompts when a text is received

Inconvénients

It cant receive images or files. Will be using emails and texts separately which clients can find annoying.

Avantages

It enables me to contact my customers in a professional manner, with my business name at the top of each text, and for a very small financial outlay.

Inconvénients

There are no features that I don't like.

Avantages

that text magic keeps it up to date and they keep on updateing it for better use i love it

Avantages

Easy to use. Responsive customer support.

Inconvénients

No problems at this point so no comments here.

Avantages

Easy to set up and start using both as a straight SMS service and as a survey for daily availability options.

Inconvénients

Main downside was the inability to set up recurring surveys - would have been even easier if we could have scheduled the survey to run for multiple days.

Avantages

Simple and uncomplicated

Inconvénients

Nothing

Avantages

The best thing about TextMagic is its ease of use. Simply enter the phone number you wish to text and type out a message. Then the messages show up in a chat format making keeping in touch with clients a breeze. This has saved us hours of time on the phone. It is also nice to have preset forms to quickly enter saving even more time.

Inconvénients

I guess one feature I wish it had was a desktop format we could just open without needing to keep an internet page open.

Avantages

Very easy to set up and use for all our staff with emails under our business domain. Works without needing any input from IT support team. Took me about 15 minutes to set up. Now we can send and receive sms message from our individual email accounts.

Inconvénients

nothing - the form here did not allow me to leave it blank!

Avantages

I like the history and sender settings. The functionality have improved during the years. Especially important for us has been the increased number of local/country specific shared numbers for two-way communication.

Inconvénients

The functions are not working intuitively. My collaborators have had difficulties is buying credits, setting up the sender settings. There might be too many options wisible.

Avantages

Ease of use with many features to suit your needs.

Inconvénients

We like all the features. There is nothing that we need to add.

Avantages

It enables us to receive and respond to text messages on our office network thus integrating our customer communications.

Inconvénients

Nothing. It does what we need thanks and is very easy to use.

Avantages

I like that I can easily send text messages to my customers. I also like that I can customize the messages I want to send and schedule them in advance. The customer service is great and I am able to reach someone quickly.

Inconvénients

I wish the UI was more updated or renovated. But the team behind TextMagic is great so I'm sure they'll be rolling out an updated dashboard soon.

Avantages

The customers I can't get by calling - I can get by texting.

Inconvénients

I suppose I could complain about it not being free, but that would be silly.

Avantages

Very easy to use, impresses customers when they receive the text messages. Easy to store contacts and seperate into groups. Also really like being able to save templates to save time when sending similar texts to multiple contacts

Inconvénients

It comes at a cost to setup a reply service where you can communicate with customers, would be great to be able to receive responses for free or within the credits

Avantages

Cloud based system allows us as from anywhere.

Inconvénients

Would like to link video as customers would love it.

Avantages

I love how simple it is to import contacts and make lists for every category I need. I also love the ability to set up a text to be sent automatically on a day that you may not be in the office. The ability to make templates saves so much time too! Overall, I love this product and can't imagine one beating it.

Inconvénients

The only thing I do not like is that it sends the texts in multiple text messages. I wish there was a way to increase the number of characters in one text. Sometimes when the receiver gets the message, it is out of order and can be hard to read.

Avantages

I like the fact that my clients can respond

Inconvénients

some of the features are a bit clunky I have a list of clients who I message every week and I feel that the service could be slicker in managing this type of use.

Avantages

It is an intuitive solution, the interface is user friendly. It was easy to implement into our custom CRM. It is a cost effective solution because it is realiable and demand very little attention once it is set up.

Avantages

We've been using TextMagic for a few years now, always working, never had any issues. Very reliable. Dashboard is good and easy to understand.

Inconvénients

They don't have the best SMS prices in the marketplace BUT it is a very reliable service. No ther issues to mention really.

Avantages

The software is user friendly and it's a great way to keep in touch with clients. It's effective and easy to access.

Inconvénients

There's nothing really that I dislike about the software. Again, it's a quick way to keep in touch with clients

Avantages

very easy to use and send out message to a ton of people while still being able to respond to any individual responses back

Inconvénients

I think the software is great and I don't have any cons

Avantages

easy to use no problems at all. I like the saved templates that they provide or you can customize your own

Inconvénients

I used this for over a year on a daily basis and never came across any issues

Avantages

I wanted to use this tool to send surveys with sms to users. The workflow designer was super easy to setup specially with the samples available. I made it work in 5 minutes!

Inconvénients

From the first few minutes it seemed like it is lacking some reports and a way to get raw data back from the surveys i sent out. Maybe there is a way but I haven't found yet.

Alternatives envisagées 

Pourquoi passer à Textmagic

Avantages

The fee for the program is very reasonable ( the price of the actual texts may not be ,depending on the provider you use ) . It's easy to schedule sendings in advance and TextMagic can support a large contact list

Inconvénients

The setup at the beginning takes a while . A larger word limit for the actual messages would also be useful

Avantages

Easy to use and the email response with the messages is quite helpful.

Inconvénients

I don't have a dislike for the product. I've experienced more benefits from the product than cons with TextMagic.

Avantages

It's easy to use. Importing your numbers is fairly easy.

Inconvénients

No way of telling that all of your texts are delivered unless you text yourself. I've text myself twice and did not receive a text so there's no way to tell if your text reached the desired number of people.

Avantages

Great text system - Magic! Advanced warning of bookings via text, reliable system, very economical & accurate system.

Inconvénients

Nothing at all, it all. Works fine for my needs, nothing negative at all!

Avantages

It just works and the ability to use templates makes our day to day process much faster.

Inconvénients

nothing , whats not to like, the software works exactly how we want it to.