Tous les avis sur SuperSaaS Appliquer les filtres
Parcourir les avis sur SuperSaaS
Tous les avis sur SuperSaaS Appliquer les filtres
- Secteur d'activité : Services à la personne et aux familles
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
unparalleled product in scheduling
Avantages
highly customizable--almost no limits to what you can do. free version is completely functional, paid version is affordable, great customer service
Inconvénients
can only use as an initiating module in integromat
Réponse de SuperSaaS
Dear Customer,
Thank you for your kind review. We work hard to make sure everybody's experience with SuperSaaS is as good as yours has been!
Thank you again for taking out the time to share your feedback.
Kind Regards,
Sneha Mittal
Customer Support Team
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Facilitates easy scheduling of lab equipment
Has made scheduling of labs and lab equipment easy and effective.
Avantages
Ease of use, users can easily manage on their own.
Inconvénients
Maximum user limit occasionally causes issues
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Supersaas is an easy to use program that has freed me from scheduling my own appointments.
Avantages
What I like the most is the fact that when people book an appointment on my supersaas schedule, I can set it up to pop up on my personal calendar. That way I don't have to log on every morning to check supersaas if anything has changed.
Inconvénients
There really isn't anything that I don't like so far. It's very easy to use, it's easy to direct people to the site and no matter their age it's easy for them to understand. Being able to set a deposit for appointments is wonderful. I can't think of anything.
Réponse de SuperSaaS
Hi Ericka,
Thank you so much for recommending SuperSaaS and for your kind feedback.
Best regards,
Sneha
SuperSaaS Customer Service
- Secteur d'activité : Art
-
Provenance de l'avis
Online booking as simple as ABC
It has never been easier to manage bookings with my customer since I use SuperSaaS. Easy for me to administer this tool as a therapist. Even more easy for my customer to make a booking through SuperSaaS. Couldn't live without this amazing software which saves time & money!
Avantages
Easy to use
Great value for the price
Efficient and quick online support
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Customize your website to your needs
As someone who has never made a website before, Super Saas provided options I had not considered before. The layout is user friendly and provides customers with intuitive use.
Avantages
Embedded features that can be selected or removed
Inconvénients
Sometimes difficult to navigate between which information falls in each section (ex. which blurb is attached to which form of confirmation e-mail)
Réponse de SuperSaaS
Hi Zoe,
Thank you for your review and feedback on what we can improve. We are constantly working on the user interface and it is always good to see the system from our customers' viewpoint.
We will add your comment regarding layout of emails to our feature request list.
Kind regards
Bronwyn
SuperSaaS Customer Service
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Best online schedule!
SuperSaaS has helped me spend far less time on admin so I can focus on growing my business and making it easy for my customers to book whenever it suits them. They don't have to wait to find out when I'm available or if their appointment is confirmed - I love that it all happens automatically! And I could set up my appointment schedule just the way I wanted it.
Avantages
I could use the free version for as long as I wanted and when my business starting growing, the subscription wasn't a knock. Such great options when you're setting it up.
Réponse de SuperSaaS
Hi Lori,
Thanks for sharing your experience with SuperSaaS.com for other customers to learn more.
Kind regards,
Bronwyn
SuperSaaS Customer Service
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Quick response on tech support
Avantages
Scheduling capability is nice. It is going to be a valuable benefit for our business. I like the email confirmations
Inconvénients
Ease of use. It can be difficult to navigate the site to do what I need the software to do.
Réponse de SuperSaaS
Hi Steve,
Thank you for your kind review. We are happy you are enjoying your SuperSaaS experience.
SuperSaaS comes with a lot of options and customizations so that our customers can fit the schedule to their precise needs. But we do provide great Support Documentation and email support for customers who require it.
We really appreciate you leaving us such a nice review.
Kind regards,
Whitney Koontz
Digital Content Marketer
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Takes a little time to set up, but does exactly what I what
Avantages
Pretty easy to set up, though it does take some time to edit your settings and user processes. Very straightforward for customers to utilize.
Inconvénients
I'd like to be able to make aesthetic adjustments beyond basic color scheme. And in regards to the color layout options, you're not able to adjust settings for the mobile view.
Réponse de SuperSaaS
Hi Doug,
Thank you very much for taking the time for sharing your kind feedback with us. We're glad to hear that you're satisfied with our customer service and user experience. Hope you enjoy a great SuperSaaS experience.
Kind Regards
Sneha Mittal
SuperSaaS Customer Service Manager
-
Provenance de l'avis
Top-Notch Program for our Fitmess Studio
We have been using this program for the past 2 years as an effective online booking system in our spinning studio and it has all the features that our club needs in order to run smoothly and efficiently. I would recommend it to anyone who is looking for an easy-to use, affordable program. The 3-tier access system is well-thought out and it is customizable in many ways. I have to say that their customer service has been really exceptional as well - each time I had a question for them, I received a reply almost instantaneously. It is worth every penny.
Réponse de SuperSaaS
Hi Eva,
Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.
Please feel free to reach out to us if you have any queries and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
-
Provenance de l'avis
Finally found what I have been looking for!
10/10. Well done!
Avantages
This comprehensive software scheduling system is exactly what I have been looking for. It is very easy to use, and the interface is clean and simple.
However, it also has tremendous flexibility, and is designed for a variety of roster/scheduling situations.
Best of all, customer support is amazing, with immediate and comprehensive email support, to answer any questions.
Inconvénients
None at all...
Réponse de SuperSaaS
Hi Michael,
Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.
Please feel free to reach out to us if you have any queries and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
SuperSaas Review
It has been useful in automating a task that our volunteers would otherwise do. Our limited number of volunteers are now able to work on other tasks.
Avantages
It alleviates much of the work that would otherwise fall on our volunteers.
Inconvénients
As an administrator, it is sometimes difficult to navigate.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
My new assistant!
bookings easier
Avantages
Love this software, idiot proof for Neanderthals like me!
Inconvénients
working out how to get it onto my facebook page and website took a bit
Réponse de SuperSaaS
Hi Mindy,
Thank you for recommending SuperSaaS and sharing your kind feedback. You can view our YouTube videos for quick support and reference.
We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.
Please feel free to reach out to us if you have any queries and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
My Booking Software
I am able to send links to leads and customers and they are able to schedule a time that is convenient for all.
Avantages
It is accessible and inexpensive and it does give you plenty of reminders so you don't miss appointments.
Inconvénients
I think some of the examples of functionality could be clearer.
Réponse de SuperSaaS
Hi Saundra,
Thank you for your kind review. Our support documentation is organized in such a way to make it easy for you to find the right answer. Feel free to check out our YouTube channel: SuperSaaS. Where you can find how to and tutorial videos. Wish you all the best, Team SuperSaaS.
- Secteur d'activité : Médecine douce
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Review Supersaas
Avantages
That it is easy to use. I find it very customer friendly. And questions are answered quickly. Also for someone with little experience to set up a website, is able to understand quickly.
Inconvénients
Nothing, it is very simple to use for an inexperienced person.
- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
overview of SuperSaas
We are a counselling business with rooms we rent out to clients with different prices and times attached, I found that the software offered this setup once I got me head around the basics and then off I went.
When I got stuck the Support was very quick and responsive, andI got all my questions and issues sorted quickly. This was for me the most beneficial.
Avantages
I found the setup fairly simple to do, once in there's option for all kinds of configurations.
Inconvénients
Would like the GUI to be more modern possibility a widget based GUI, but to be honest I'm knit picking
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Best Appointment scheduler
Avantages
Super SaaS is the best system I have found for my needs. Their support is above and beyond as well. The interface is extremely easy to understand and use.
Inconvénients
I still have not found anything tho dislike at this time.
Réponse de SuperSaaS
Hi Graham,
Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.
Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Does the job but that's it
I would choose another comparable product in the future
Avantages
This is very effective as an app for what you need but I wouldn't say it gives you what you would want. Bare minimum.
Inconvénients
I would say it needs better accessibility. Everything about it is bare bones and getting by on the minimum amount.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
-
Provenance de l'avis
Great online scheduling tool at reasonable price
We used SuperSaaS to allow our staff to book an appointment for our Flu Vaccination campaign
Avantages
Ease of use
Multi-lingual (great point)
Reasonable cost
Responsive support
Inconvénients
Would be great to have the ability to make a separate welcoming screen with instructions (in addition to top of schedule)
Would be great to show more than one month in the small calendar top right
Should not use IP as a base for language but OS system
Would be great to have a more visible prompt for people to add to their calendar once an appointment made
Réponse de SuperSaaS
Hi Fabienne,
Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.
Please feel free to reach out to us if you have any queries and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Good software
Build a appointment schedule with Supersaas and integrated it flawlessly into Joomla CMS website. Could not find a suitable component for Joomla. Supersaas has the perfect integration plugin. Everybody happy
Avantages
Easy to use, lots of possibilities and easy to implement in other systems
Inconvénients
Joomla plugin was slightly outdated when I started using it. (http/https inconsistency) Contacted the helpdesk, they corrected the official plugin within hours. Perfect!
-
Provenance de l'avis
Simple and low cost reservation system
Really improved efficiency for our business and easy to set up.
Avantages
We started using this programme just over a couple of months ago and we are very happy about our choice.
Especially, the customs support (if needed) is fast and really helpfull.
It really made things easier for our business.
Inconvénients
No significant cons, maybe the user design.
Réponse de SuperSaaS
Hi Rebecca,
Thank you for recommending SuperSaaS and sharing your kind feedback. We're happy to announce the new update in the user design. We hope you enjoy the update.
Please feel free to reach out to us if you have any queries and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
-
Provenance de l'avis
My Review.
Supersaas is very useful for our B&B, but it would be very much more useful if there were more options on getting data OUT of SuperSaas, including some form of data manipulation within the program. Yes, I can take data out, and then import it into Excel or Access to manipulate the data into the format I want, but this is scrappy, and is not easily automated.
Réponse de SuperSaaS
Hi Lisa,
Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.
Please feel free to reach out to us if you have any queries and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
-
Provenance de l'avis
Reliable, easy to configure and affordable!
We use the system to manage our shared meeting rooms. It takes a bit of effort to get all the settings right, because the availability of each room is different, but with the flexibility of the system everything is possible. We've looked at other solution as well, but they just can't offer anything better, in terms of features and price! We would recommend it to anyone!
Avantages
- option to create different schedules with different settings for each meeting room
- advanced credit system
- automatic confirmations and reminders
- cancellation limits
- proper customer service when you need it
- great pricing!
Inconvénients
- payment to SuperSaaS can only be handled via PayPal
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
A good choice
Avantages
It s easy for me and my costumers to work With It.
Inconvénients
That it doesn't have more options, like how many sessions does a client still have.
Réponse de SuperSaaS
Thank you for the review. The system can show the remaining number of credits a user has, and if you set a maximum limit to the number of session it can show how many are left until that maximum is reached. Feel free to submit a feature request if you would like to see additional functionality beyond that.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant Essai gratuit
-
Provenance de l'avis
Simple to use
The software will allow my client the ability to streamline two processes and allow me manipulate another process by using the generated report(s).
Avantages
I like that it is simple to use. I actually signed up for the free version just to show a client the many options available.
Inconvénients
I don’t like that there’s no yearly fee option and that there’s a big jump from package E to package F in price. I think there should be something in the middle.
Réponse de SuperSaaS
Hi Joseph,
Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.
Please feel free to reach out to us if you have any queries and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Easy to use
Easy and simple to use .
Avantages
Simple to navigate and east to use. Information readily available.
Inconvénients
Loading can sometimes take a few seconds.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
-
Provenance de l'avis
High volume short term use.
We're using this app to schedule a couple thousand appointments in a short time. It's excellent for that. The customer service is the best part - ridiculously good.
Avantages
I like it because it did what I needed it to do
Inconvénients
A little more reporting functionality would be good.
Réponse de SuperSaaS
Dear Geffrey,
Thank you for taking out the time to share your review and kind feedback. We're glad you are having a great SuperSaaS experience and you loved our customer service.
Thank you for your feedback on reporting features. This is a very useful suggestion and I will pass it on to our development team.
We hope you continue to enjoy our software and in case of any questions or queries please feel free to reach out to us and we will be happy to help you.
Kind Regards
Sneha Mittal
Customer Support Manager
SuperSaaS
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Excellant software
I use the software for friends to schedule times when they want to visit. It's working great for that. The customer service is out of this world. I've contacted them a few times and they are great.
Avantages
The price. I'm using the free version...
Inconvénients
Sometimes it's a little hard to figure out.
Réponse de SuperSaaS
Hi Forrest,
Thank you for your kind review. We work hard to make sure everybody's experience with SuperSaaS is as good as yours has been!
Thank you again for your kind review and feedback.
Kind Regards,
Sneha Mittal
Customer Support Team
- Secteur d'activité : Photographie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Super SAas for club usage
We are a retirement community with clubs that have to schedule monitor(reception desk), equipment, rooms and workshops. We often needed 2 people in a time slot to meet requirements. We now schedule monitors, equipment, rooms and classes. We take payments for the classes.
Avantages
Reasonable cost.
Allows lots of schedules
Has huge number of customization options.
Has good web api to access data.
Inconvénients
Pricing is a little hard to estimate.
Needs more reporting
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
I use the Super Saas calender to make it easier for clients to book classes.
Avantages
It is very convenient for me and for my clients. If they know which class and what time they need they can book a class in no time. It allows me to know when someone has booked and reminds them before the class.
Inconvénients
Setting up was a challenge to understand what some of the terms meant. But the customer service is fantastic. Ask a question and they answered right away.
-
Provenance de l'avis
Excellent product and service
Every time I had a question or problem the staff at SuperSaaS responded immediately and were always pleasant to work with.
Réponse de SuperSaaS
Hi Joe,
Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.
Please feel free to reach out to us if you have any queries and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
- Taille de l'entreprise : 2–10 employés
-
Provenance de l'avis
-
Provenance de l'avis
Exceeded my Expectations
I have recommended SuperSaas to other schools in my district, and it is being used by a growing number of our sites for space and equipment management. The program does everything we need it to do, and the excellent customer support is the main reason I'm happy to continue recommending the site whenever I get a chance.
Réponse de SuperSaaS
Hi Ronda,
Thanks so much for recommending SuperSaaS.com and for your feedback on our customer service!
Warm regards,
Bronwyn
SuperSaaS Customer Service
-
Provenance de l'avis
Great Solution for our Yoga Studio
The SuperSaaS application really saved our small startup studio both money and time. Having the ability to register multiple people for classes as well as the credit system is both convenient and makes it possible for our students to register and pay for classes.
Réponse de SuperSaaS
Hi John,
Thanks for the positive feedback! It is always great to gain insight into what works for our customers.
Warm regards
Bronwyn
SuperSaaS Customer Support
-
Provenance de l'avis
Very Useful!!!
I have been using the product for close to 10 years. I find it easy to use and if I ever have a problem the support team is quick to respond!
Avantages
Easy of use. Does exactly what is suppose to do. Very flexible.
Réponse de SuperSaaS
Hi Courtney,
Unfortunately you've used the wrong page to review Salesforce, as your review of their service has been logged on SuperSaaS's page. We have thus requested Capterra to remove it.
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Easy to use
Avantages
Its easy to use and quick. It fits all my
Inconvénients
Only 50 bookings on trial version so that sucks
-
Provenance de l'avis
Awesome! USED THIS FOR YEARS!
I have used this for my gym for years. Reliable and easy to use. The support is 2nd to none. They are always so quick to help with any questions. Highly recommend!
Réponse de SuperSaaS
Hi Craig,
Thanks so much for your recommendation and for your feedback on our customer service!
Best regards,
Kirsty, SuperSaaS Customer Support
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant Essai gratuit
-
Provenance de l'avis
Appointment setting
Avantages
Good appointment setting tool for small businesses.
Inconvénients
The software works as advertised, but I find the interface a little confusing.
