SuperSaaS

Avantages

The customer/technical support is fantastic. I would say it is one of the best, I have experienced from a software team. The free version has been very useful, by giving me a chance to evaluate and use the setup over time. I am now at the point where I will start using the subscription service.

Inconvénients

The UI is a little dated, and it is not the easiest to set up, but once it is, it works well.
Needs more themes.

Avantages

With the help of SuperSaaS, we were able to save hours of administration time, provide our athletes with 24h information regarding our hours of operation and gym availability, and optimize the use and efficiency of our training facility

Inconvénients

I can set my availability of operation and optimize the training equipments usage, which is great. The system experience is great, but more video tutorials will be great.

Avantages

The ease of use
The cost
Ability to adjust schedule at any time

Inconvénients

That the mobile version is harder to view then the desktop version

Avantages

We don't have to pay a customer service person to take appointments and customers can't make appointments 24/7.

Inconvénients

A little clunky when wanting to end a schedule. Too many steps to get to the area you want to be in.

Avantages

I mainly work internationally. My international clients can schedule in their own language. Once you have a basic structure it is very easy to use. The combination of forms and schedule is very strong.

Inconvénients

The synchronization of the schedule with iCal does not include location, which is sometimes a pity.

Avantages

Despite not being "tailor-made" for our purposes, the software is quite pliable to suit various needs. It is also quite reasonably priced.

Inconvénients

It is not very intuitive. For example, I completely mistook "users" for "students" and uploaded all the students who would need to use the system to book tutorials, and chose "sign in with a username and password option. I thought students would have to log in and be able to see the schedules, and no one else would. This was not the case; "users" are actually "administrators" and the access gives access to changing the schedules! Good thing I did some test runs with a colleague before we rolled it out to students. This still cost me valuable time.

Avantages

Visually appealing, very dynamic and adaptable for various industries, convenient for putting the schedule on your website. Easy to use once you get the hang of it.

Inconvénients

The colours could be better; they aren't all fully ideal. It also took some time to learn the ins and outs of the different features and there was a very subtle technical issue when inputting my schedule on my website, but overall these are quite minor. I enjoy the software!

Avantages

This software is easy to use for both myself and my customers.

Inconvénients

The designation between booked appointments and open appointments needs to be more clear.

Avantages

Price is reasonable for a small non profit.
Works for multiple users and they like seeing what is reserved ahead of time

Inconvénients

It is not intuitive. That has been the hardest thing for new users. It is also frustrating for me, the administrator. All the information is there but since it is not used regularly I have to hunt it down and figure it out every time I re-use something.

Avantages

Basic scheduling needs are met for a variety of situations

Inconvénients

Would like to see more personalization on some aspects

Avantages

Easy to use. I tested many of Software’s and this was the best.

Inconvénients

There are some minor improvement changes required but there is a waiting list if many people will require the same then change will be done.

Avantages

Easy, simple, great fur new business. Easy set up.

Inconvénients

Limited features
App is basic
Text setup is complicated

Avantages

Great value for a simple scheduling tool. It is easy to administer and easy for users to register and schedule themselves. Also, the simple and straight-forward design helps upper leadership keep scheduling projects down to earth.

Inconvénients

I have not found any limitations for what I need to do with SuperSaaS and I apologize for not having any negative experiences to relate here.

Avantages

easy to use even by people who are not good at programming

Inconvénients

the design is a bit "spartan", I would like a more attractive design.

Avantages

The low price, ease of use, fast customer service response time.

Inconvénients

You cannot customize anything. They are slow to change anything about the software. Very few, if any upgrades.

Avantages

This is one of the most user-friendly system we've tried. It offers us the flexibility to upscale at any time.

Inconvénients

Additional feature like wait-list should be included

Avantages

So easy to set up my account and my calendars. Our clients were overjoyed to be able to schedule online and the payment links were easy to configure. The software works when we are not working!

Inconvénients

I loved this software. Only thing I might change would be a way to schedule months at a time. You probably can, i just didn't figure that part out.

Avantages

Je kan het onbeperkt uitproberen met een gratis account. Beperking zit alleen in het aantal toekomstige afspraken en het aantal klanten.
Het systeem is makkelijk zelf in te stellen.

Inconvénients

Er zijn niet echt minpunten. Zeker geen grote.

Avantages

How easy it is to add new appointments and add quick updates

Inconvénients

If I can schedule multiple appointment at once

Avantages

Having different schedules for different events works very well for us as well as the two accounts that are all linked to one.

Inconvénients

I wish when you had a separate schedule on the same account you could have specific settings for that and not just the whole account (like how to login for one schedule could be specific email domain and then another schedule on another account could be login by upload settings like that would be helpful)

Avantages

Adaptability. It was easy to adjust existing labels to fit my computer lab.

Inconvénients

Can't really say that there is anything to not like

Avantages

Have a lot of functionalities
Make your schedule customized
Have a payment method
Add your attendees

Inconvénients

Its user interface is not friendly user
It does not have an option to integrate with Active Directory

Avantages

User friendly interface, Processing speed is fast

Inconvénients

Unavailable device should be hide in the dropdown list in booking form

Avantages

It does my schedule for me. In the old days - I had to call everyone which took hours.

Inconvénients

I wish that if someone want to change their time - that I could go in and just change the time instead of deleting and signing them up all over again.

Avantages

easy to get and use and make users to use

Inconvénients

some options.. more options, like my feedback of page refresh

Avantages

The ease of use and accessibility to the many hundreds of employees that need to schedule their employees for training. All my scheduler's have to do is click a link for the right schedule and make appointments for the employees in their department.

Inconvénients

Nothing. I have no negative comments regarding the software. The software is easy to use and the cost is manageable.

Avantages

Ease of patients booking.

Inconvénients

No direct phone technical assistance

Avantages

Very user friendly, easy log in, reservation process easy and short, easy payment process, configuration ease, easy set up.

Inconvénients

Not able to have individual color for schedule date slots when you are on resource schedules. A comment block would help on the reservation pages to write details not associated with address or name of renter.

Avantages

It's FREE! I am a small business and every bit of savings helps. I had been scheduling lessons by TEXTING my clients every week. It was a nightmare keeping everyone tracked. Discovering SuperSaaS has made my life so much easier. It's so easy to use, my clients figured it out and adapted easily and I just love it!

Inconvénients

Some of the verbiage is a little confusing when turning on certain features.

Avantages

The software is simple and clean to use. The number one reason to choose this product is product reliability and consistency.

Inconvénients

Few changes over the last years and the visual look is starting to look a bit dated.

Avantages

I like the layout and that you can put your own logo on. For the most part, easy to set up though I had a few hiccups.

Inconvénients

I wish it had more marketshare. There are so many online appointment software that I don't want to rely on this and then they get bought out.

Avantages

It is easy to edit time and slots or dulipcations.

Inconvénients

The jumping back and forth from use, supervise . Also it looks few hours to get use to this jumping back and forth. Once get a hand on to it, it is pretty strict forwards.

For me simplicity and easy and fast to edit is priority. There are many event calenders plugins out there but some (especially WordPress build in plug in are very time consuming to use) for this you guys are way ahead. Be ware of new develop online software though such as social tailor- Tailorbrand beta software, their calenders also very user friendly and have much more attractive layout!) So knowing your collaborators/competitors (depending how you go about it) is the key. That my 2 cents for you guys. Thx for your speedy customer support, very impressive and appreciated.

Avantages

Ik liep vast op een reserveringssysteem met aparte schema's voor weekdagen en weekend. Na een mail aan de helpdesk kreeg ik binnen het half uur antwoord met een geschikte oplossing. Het werkt zelfs in de gratis versie!!

Inconvénients

Niet echt iets waar ik dadelijk aan denk.

Avantages

Easy to set up appointments.
Easy to mange client reservations.
Clients have mentioned that its simple to go on and sign up for classes.
Digital Customer Service Team has been wonderful and great support.

Inconvénients

We have not fully utilized the benefits of the software of this time. More opportunities ahead as we spend time digging into the functionality.

Avantages

everything - especially the concept, features and RELIABILITY

Inconvénients

I didn't think of doing it!

Avantages

Easy to use and set up.

Inconvénients

Would love an app to have clients reserve their spots.

Avantages

Easy setup and generally easy for even the less tech-savvy clients to use

Inconvénients

We haven't had any significant problems in the years we've used this.

Avantages

It is very user friendly and has saved us a lot of valuable time

Inconvénients

The technical support is very prompt and helpful but I am old school and like speaking to a human but for the price, I understand your concept

Avantages

Cost - it is an inexpensive option and meets minimum needs of collecting registrations.

Inconvénients

The backend/admin interface is a bit clunky and not the most intuitive for our staff.

Avantages

This software is great for any budget. There are so many options for functionality and features so that you never have to worry about the backend of scheduling rooms, courts, etc.

Inconvénients

Has been a great experience using this software, we even purchase this software as they don’t take our credit card (AMEX).

Avantages

Automations work fine and it's a product with not too many bugs. That's pretty good compared too a lot of the competition.

Inconvénients

I'm not sure if super is the right word. The software isnt specific, so it could work for everyone, but it's actually not awesome for anyone.

Avantages

Allowed my clients to book their appointments on their own time without having to speak with me.

Inconvénients

It lacked the ability for my clients to sync their individual schedules to their calendar.

Avantages

Easy for most people to use and saves me a great deal of time scheduling volunteers for specific work shifts.

Inconvénients

Two volunteers still preferred to contact me directly to enter their specific work shift, rather than doing it themselves. This was not a big deal.

Avantages

Ease of use
Flexibility
Customer support

Inconvénients

Very little!
Some text formatting is difficult

Avantages

Various features and functionality that I can choose from compared to other similar software. The scheduling functionality is powerful, which also comes with credit system, exactly what I am looking for. Furthermore, it can keep track on my members credit and deduct accordingly when they create a reservation! Best of all, it has all the necessary webhooks for me to connect to other applications and services!

Inconvénients

The User Interface is slightly outdated compared to other gym/fitness scheduling/membership solution. The look and feel seem like it is from 10-15 years ago, unfortunately.

Avantages

This product makes it so easy to use, the instructions on how to set up are easy to follow and understand.
What I like the most is how user friendly it is.

Inconvénients

There is nothing that I do not like about SuperSaas, Its a great product

Avantages

Its functionality. It covers all the features I use presently. More features would of course be nice.

Inconvénients

I like everything about it. However, even more customization features would be very welcome.
Could you make some skins for the customer to use. This would make it easier to integrate the schedule into an existing website. Several skins to choose from would make the solution even more attractive.