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- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Great and easy
Avantages
Easy to get the information you are looking for and easy to make changes. Always being able to know how many, places are left on activities.
Inconvénients
Sometimes the lay out can be confusion to many options. The lay out where dates are just coming straight after each other.
Réponse de TrekkSoft
Hi Emil ,
Thank you for taking time to leave a review , it means a lot to us.
I have passed your feedback regarding the layout of dates onto our dev. team.
Thanks
The TrekkSoft Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Professional, straight forward, friendly experience!
Ease of use and great customer care support.
Avantages
I like how the booking and payment system is all in one which makes it very easy to manage. Also the emails pre and post activity are great.
Inconvénients
I wish the integration with market sites was a bit easier and straight forward. I have followed the steps but they still aren't linked up.
Réponse de TrekkSoft
Dear Doron,
Thank you for taking the time to leave us a review of your experience with Trekksoft so far. We are happy to hear that our system has been of great help for your business.
I'm sorry to hear that the the markets haven't replied to you yet but as you probably know, that connection is something that is out of our hands as each market has their different policies and way of handling new suppliers into their network.
Your feedback is always appreciated. We wish you lots of success on your business.
Best,
The Trekksoft Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Comprehensive well thought-out software for tourist industry professionals. Many detailed...
A great website. Very professional
Avantages
It covers all the needs I have for a website and more, so I can grow the business. Lots of support, personal one-on-one live web-tutorials and guidebooks on learning how to set up and administrate my website. I chose the one-time payment feature, as I am a small company, and it comes at a very reasonable price.
Inconvénients
I am not experienced in building a website and the amount of detailed can seem overwhelming. Also, I don't need every feature. But, I am confident with the constant support that is available, that I will become experienced and I can always ask for help.
Réponse de TrekkSoft
Hi Marielle,
Thank you for taking the time to leave a review of your experience so far. We are delighted to hear of your success with TrekkSoft.
The TrekkSoft Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
MY EXPERIENCE HAS BEEN VERY GOOD BECAUSE I HAVE RECEIVED HELP QUICKLY AND CLEARLY.
HAVE THE OPPORTUNITY TO ARRIVE TO MANY CLIENTS.
Avantages
THE EASY TO USE THE SYSTEM BY PEOPLE WHO ARE NOT EXPERTS,
AND THE CLEAR ADVISORY THAT I RECEIVED FOR THE PEOPLE I HAVE HAD COMMUNICATION.
Réponse de TrekkSoft
Hi Henry ,
Thank you very much for taking the time to leave us a review on your experience so far.
We look forward to continue working together and having a very successful 2018 too.
Best Regards,
Rob
Head Customer Success Management
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
I'm the founder of a small tour company and Teekksoft is the ideal partner to grow my business
Avantages
Teekksoft is easy to use. It helped me to simplify the management and booking process of my tours. It's the software that every activity provider should have. The added values are dfinitely their webinars, insider's guides and reports which are so helpful and absolutely free. Every operator is extremely professional and caring, and always ready to help out, that's what makes the difference. They are never pushy, so it's always a pleasure to receive their newletter and read their posts on social media.
Teekksoft is a business with a soul!
Réponse de TrekkSoft
Hi Francesca,
Thank you for taking the time to leave a review of your experience so far. We are delighted to hear of your success with TrekkSoft.
Thanks ,
The TrekkSoft Team
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
just great
not many yet. I was not warking with the software yet as I was too busy to edit all my data and upload it.
Avantages
That can connect the most important resellers.
That I have all the data on one place and do not have to open too many folders.
Réponse de TrekkSoft
Hi Barbora ,
Thank you for taking the time to leave a review of your experience so far.
If you have any questions on the use of the software please reach out to us at any time .
Thanks ,
The TrekkSoft Team
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Provenance de l'avis
Trekksoft - valuable partner in travel industry
I was looking for an easy-to-integrate and affordable solution for collecting online payments for a long time. When I found Trekksoft it really helped my business to overcome difficulty to receive payments from travelers world wide. Their support is good, actually the thing I like the most about Trekksoft is that you still talk to real people, not to some ticketing system. So far I didn't face any issues, and I'm using Trekksoft for three years now. I hope it stays that way. There is plenty of cool features this software has, but unfortunately those are available only in most expensive plan which is not affordable to majority of small tour&activity companies.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
A little bit complícate
I bought the system but They told me i can créate my web page. I need two months fíe understand What i need to do. And the other thing is nobody told me i need a lot of Seo. Now i am
Sell
My tours but need many months. I think so that You could
Give 2 months free For the people
Understand and créate the new web page
Avantages
Pay online with credit card
Inconvénients
Complícate and many things only in spanish
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Provenance de l'avis
Fantastic software that has endless possibilites
From the very start the Trekksoft team have been very customer focused and have always assisted Catamaran Cruises Mauritius in making the most of their software. Pity we do not hav our local currency yet on the system i.e: the Mauritian Rupee MRU. We would really appreciate having one of the trekksoft team fly over to Mauritius to help us expand our brand and make full use of this incredible software.
- Secteur d'activité : Sports
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Provenance de l'avis
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
i have had an excellent experience thus far
all i wanted was more website traffic and trekksoft has delivered, now to convert this traffic
Avantages
i find it easy to use and well setup - the main reason i joined was that i am not technical enough and this bridges that issue
Réponse de TrekkSoft
Julian, thank you for your review!
I am glad to see that you are satisfied with the product we provide. Olivia from TrekkSoft
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Provenance de l'avis
Since they started
I've been working with this software more or less since they started with the business, more or less the same time my company was launched. Since the beginning many features have changed to get better. Actually they have multi language support, they are improving and adding functionality and more. The software itself is flexible and provides companies specific functionality tailored to your real needs. They also provide you tools, seminars and further information to improve your sales and marketing politics; so all in all you receive a good service. Customer support could be a bit faster.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
A powerful and complete tool
I'm in the uploading contents fase however I already note that this software is a powerful tool. The assistance support is very important and you made it also very accessible.
Avantages
the complete and well tinked
Inconvénients
Not so easy to start the uploading contents. Understandable by the complexity of the tool
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Provenance de l'avis
Great choice
I decided to take a gamble by using TrekkSoft to improve my business, and TrekkSoft definitely paid off. Black Stallion Ranch is focused on fun, enjoyable experiences and TrekkSoft is a perfect solution to match our business. It gives me a great overview of my business and keeps things running smoothly.
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Provenance de l'avis
Great choice
I decided to take a gamble by using TrekkSoft to improve my business, and TrekkSoft definitely paid off. Black Stallion Ranch is focused on fun, enjoyable experiences and TrekkSoft is a perfect solution to match our business. It gives me a great overview of my business and keeps things running smoothly.
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Provenance de l'avis
lack of comunication,
my company has used Trekk soft, which I have to say has left me feeling I wish I had never used them, they were quite helpful before we paid for the site, I cant say the same since it was completed, live chat nobody gets back, and the comment is always someone else deals with that. The bottom line is they don't want to know, which amazes me as they are dealing with tour operators, the last thing they need is bad press. We were listed on google in the top 5 for many years, since using TS we have completely disappeared from google.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Tour Operators Best New Asset
Very knowledgeable staff that are very experience and willing to share there experience to ensure that you leave each conversation better equipped to manager your business better.
Avantages
It a cut above the rest and gives me the one stop advantage I have been looking against other tour operators. It is also allows for great flexibility the person who is always on the go.
Inconvénients
Time to navigate through all the many features to fully understand what is being offered.
Réponse de TrekkSoft
Thank you Andrew! I made sure to pass your compliments to the rest of the team. You've a great eye for business which made working together with you a great pleasure. - Ilse
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Marketing and selling made easy
Avantages
Easy of use
Payment gateway
Resource planning
It is vey easy to get started. Setting up tours and adding resources. Adding to that is the simple website setup.
Inconvénients
Agent discount
Widgets
Bering able to give, different, agent discounts ids a critical element for us (and most tour operator). Thus is a much needed functionality.
Nice to have different widgets with multiple search functions.
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Helpful but something to improve
Avantages
The procedure for the insertion of activities is quite intuitive and easy to use as the setting of prices and dates
Inconvénients
The customization of vouchers and outbound customer documentation is less intuitive and laks of a preview
Réponse de TrekkSoft
Thank you for taking the time to leave us a review, we are happy to hear that you have been successful so far with our software and that you found it intuitive in one of the most important aspects in the set up. I already passed your feedback about the customization of vouchers so this can be taken into consideration for future improvements.
Looking forward to have a long term relationship with your business.
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Provenance de l'avis
Amazing product!
We use Trekksoft's booking engine since the launch of our company, www.visitmeteora.travel and they have never let us down.
A product that is really easy to use and takes our booking site to a new level. We do tours and with Trekksoft's booking engine we streamlined and automated the online booking procedure allowing us to focus on what we do best, that is selling!
No need to be code-savy, you can get the engine up and running in a matter of hours. All and all, a great product!
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Provenance de l'avis
Review of TrekkSoft
Be aware about testing every functionality you want to use during the trial period.
Take the maximum approach you can and if you are not working with dollars or euros make sure you already have a payment gateway and all set on your bank to get correctly the payments.
You may get amazed with al the functionalities they offer. Just make sure your business is big enough to afford the expenses.
They will do their best to fit in your business and show you ways to grow.
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Provenance de l'avis
Awesome
TrekkSoft gave us a wonderful integration that fit perfectly into our website. We've increased sales and our customers have a great experience overall. The support is also amazing and they are always ready to help.
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Provenance de l'avis
Awesome
TrekkSoft gave us a wonderful integration that fit perfectly into our website. We've increased sales and our customers have a great experience overall. The support is also amazing and they are always ready to help.
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Provenance de l'avis
Awesome
TrekkSoft gave us a wonderful integration that fit perfectly into our website. We've increased sales and our customers have a great experience overall. The support is also amazing and they are always ready to help.
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Provenance de l'avis
not as easey as it looks
The demo looks so easy. In real you need a webmaster to take over it. I was getting more bookings without St that now that i have it. Better to hire a company that to use this. "do your own solución"
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Provenance de l'avis
Best online booking system
Best online booking system for tours and activities, easy to use for people who want to book everything in advance and without fees and expenses. My sales increased by Trekksoft about 250 %.
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Provenance de l'avis
My introduction to Trekksoft
Trekksoft is my first online booking system so I have nothing to compare it with. First impression: somewhat complicated menus, not always self-explaining. The system is a bit slow, especially with regards to the search in bookings. The tickets should be easier to customize. I want the tickets to show whether it use a reservation or a paid ticket. It should be possible to print a smaller size ticket from a Bluetooth portable printer.
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
An Experience & Activity solution that gives you everything you need!
Avantages
Userfriendly, intuitive, and a well developed software that just keeps getting better.
Trekksoft is "the Future" for online sales of activities, and the cross-sale functionality is just awesome.
Would recommend!
Inconvénients
The restrictions in accomodation (channel-manager I.E) could be improved in the future if it doesent compromise the already great stuff!
Réponse de TrekkSoft
Hi Chriistian,
Thank you for taking the time to leave a review of your experience so far. We are delighted to hear of your success with TrekkSoft.
The TrekkSoft Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Dias Tour
I was confuse sometimes and make mistakes but everything come to be done thanks to booking system
Avantages
To be more easy to use
Solve all my problems
Show me the best way to get more information about business
Inconvénients
Opportunity to make business.
Support myself through message
Available anytime for support
Always share advice for my company
Réponse de TrekkSoft
Dear Adilson,
Thank you for your feedback, as always our customers point of view is important to keep us growing.
We are happy to see that so far you have been successful with the system and to see that is helping in your daily operations and to grow your business.
We are looking forward a long term relationship with Dias Tour!
Best,
The Trekksoft Team
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Provenance de l'avis
Easy to use for us and our guests!
I have been using Trekksoft for three years. It has been easy to learn and manage. We are able to actively manage our trip's capacities, while also designing our CMS page with many different options. Our guests are able to easily sign up for our trips, and the payment process is seamless online. I have used other booking systems in the past, and Trekksoft is more useful for our company as well as our guests!
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Provenance de l'avis
Saved my Company
I am the owner of Costa Canyoning, a adventure business in Southern Costa Rica. We have been using Trekksoft for 2 years now and they are great! I was in a bad motorbike accident that almost cost me my life and if it weren't for Trekksoft and there booking system..... I might of had to close my business. They are Swiss based and that means a lot to me when it comes to someone else dealing with my finances!!
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Provenance de l'avis
Great booking system
My experience was great. Being very busy, they were patient with me in setting up the system and that made the setup process easy. Its very user freindly also.
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Amazing book system
Avantages
Price, Functionality, layout and amazing support. We are opening a new company and certainly We will do it again with them.
Inconvénients
The few website page options for standard package and the high taxes charged for bookings by the website.
Réponse de TrekkSoft
Dear Daniel,
Thank you for taking the time to leave us a review, your feedback is always important for us. We are happy to hear that so far you have been successful with the system and moreover, we are delighted to hear that you would choose us once again.
Looking forward to have a long term relationship with your company.
Best,
The Trekksoft Team
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Provenance de l'avis
Perfect for my tours
Our environmentally focused tours are spread all over Peru and part of Bolivia with adventure treks, hikes, Amazon Jungle expeditions and trips to green farms. TrekkSoft lets us handle all of these different activities better than ever and we can take payments from everyone online. I am very happy working with them over the last year and I am sure they are going to keep getting better.
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Provenance de l'avis
Perfect solution
I originally started my business with TrekkSoft because it is pretty much the whole package. Payment gateway, booking solution and a great website building tool.. We can continue to grow our business without worrying about rebuilding our website or system. The checkout process is so easy, and the support is very good and reliable.
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Provenance de l'avis
Great idea, helpful team, some room for improvements in the features
As a medium sized tour operator in Thailand, we were looking for a software that can cater to our international guests. We very much liked the program, handling and Support. They have an awesome team that is really helpful during the setup period. What we are missing, is a payment possibility in THB and a facebook integration.
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Provenance de l'avis
Great software!
Trekksoft has provided us with very useful tools such as online booking system, website building tool, SNS integration and much more. We are more than satisfied with Trekksoft. It is very easy to use and customer support is excellent! I strongly recommend TrekkSoft for tour operators.
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Trekksoft covers all in booking requirements as I know. And great customer support!
Complete booking solution.
Avantages
The completeness in the payment system. This was what I was most afraid of before meeting Trekksoft.
Inconvénients
The system is so big that I can get lost in the system. But if you use it regularly, you will easier remember the tracking!
Réponse de TrekkSoft
Hi Anders,
Thank you for taking the time to leave a review of your experience so far. We are delighted to hear of your success with TrekkSoft.
The TrekkSoft Team
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Provenance de l'avis
One Stop Software
Trekksoft was the best solution for our tour management system, including the easy to build, attractive and user friendly website and online bookings. They keep us up to date with developments and are receptive to innovative ideas to help improve their system to your benefit.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Very comprehensive software
I like it because of the multitude of features and organisational capacity coupled with not only online monetising but website integration. It's relatively user friendly for what's inside and if you can put in the time to read some chapters you can use it well. It's really the best all-in-one tour booking software out there.
Avantages
The ability to accept payments online and the scheduling/booking desk
Inconvénients
Not sure yet as I still need to master it
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Provenance de l'avis
TrekkSoft does what we want it to.
TrekkSoft allows us to offer a variety of different products to our customers quickly and easily.
The recurring activity option allows us to plan out our entire season and we are confident that we will be using this software for many more activities in the future.
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Provenance de l'avis
Great affordable tour booking software
I have had a really good experience with Trekksoft, the support is great, I can book via a number of platforms and its fully integrated with my website.
The only cons are that I have a learning gap although the support is that good it has made it all worth while
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Provenance de l'avis
Excellent software has changed the way we do business for the better.
We operate a small tour company in Costa Rica before we started using Trekksoft in our organizational and logistics skills were inadequate, to say the least. Since we embraced the Trekksoft system Bookings and customer service scores have gone through the roof.
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Provenance de l'avis
Software made for Adventure Companies!
After using this software for a number of years now it is still satisfying to know there is no end to the technology. Great to have the Trekksoft team behind you developing tailor made solutions for our segment of the market. Can't wait to see what's next!
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Provenance de l'avis
A comprehensive solution to tour management, marketing and sales
Trekksoft covers all bases with its powerful sales and marketing tools, 3rd party app integration and resource management, as well as boasting a full-featured set of accounting and reporting functions. We use it to run our business from A to Z.
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Provenance de l'avis
Great Tool with very friendly customer Service - very good assistance in build up the solution
Easy and uncomplicated process for a good Price, helps us to start fast and professional.
The competent Service is not only in the sales process activ, also later we can ask for adjustements and assistance.
Great - thx
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Provenance de l'avis
Exiting possibilities
We are a group of tourism companies setting up TrekkSoft to streamline our operations, sales and customer service. We are thrilled to see full functionality when fully done but all looks great so far1
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Provenance de l'avis
Love working with Trekksoft
Setting up with Trekksoft has brought my business plenty of benefits and it was the best decision I made in 2015 as it enabled us to be open for business 24/7 instead of just during office hours.
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Provenance de l'avis
Awesome and easy booking system....
Great online booking system, the best thing is that it incorporates 3 Systems into 1 (booking, payment gateway, website builder) so you dont have to waste time and money 3 times.
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Provenance de l'avis
Good system
Great company filled with friendly, helpful people. The staff is always there when I need something, and their system has made my bookings run smoother on a day-today basis.