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- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great app
Avantages
The software is realiable and user friendly. The customer service team try their hardest to help in any way they can. When purchasing I felt no pressure to get locked into a contract unlike other companies which can really affect your experience.
Inconvénients
That I cannot view a weekly schedule on my mobile app. And my members of staff do not see the same coloured schedule that I see. Its also not clear how to set staff privacy settings.
Réponse de Virtuagym
Dear Lucy, thank you for your amazing feedback! We are really happy that we have been able to help you get things set up and to have you as a customer. Also, thank you so much for your honest feedback. As you know, we are constantly trying to improve our service so your feedback is always very valuable to us. We thank you for the valuable time that you have spent to write this review, and please do not hesitate to reach out if we can help or assist you with anything! Have a great day, Anna - Virtuagym Customer Success Department
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Get to know your members
This is a wonderful tool. I love that I get to see who has signed up for class. I also get to know new members and if my regulars don't show I can check up on them to see if there ok.
Avantages
Checking people in and getting to know there names in your class
Inconvénients
Once you submit your class attendance you can't change it if you made a mistake
Réponse de Virtuagym
Dear Debbie,
Thank you very much for sharing your experience with Virtuagym!
We are truly happy to read that our all in one solution has made us the business partner you were looking for. Your comments are very important as well, which is why we'll take into consideration the class attendance matter you've mentioned.
Remember you can also share your feedback by emailing us at [email protected]
With warm regards,
Your Virtuagym Family!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant Essai gratuit
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Provenance de l'avis
Worst experience with customer service ever
Absolutely Nothing
Avantages
I have literally zero good to say about this program as I could never get a customer service rep to give me a clear price on how I would be billed.
Inconvénients
I don't think they even know how much this product costs. They sent me pricing links that did not work and then when I told them they didn't work, they said that was because they didn't have set prices. So I asked why anyone sent me pricing link pages to start. Then I never got a reply back.
Réponse de Virtuagym
Hi Elisa, thank you so much for your review and your feedback. We are terribly sorry to hear that you had a bad experience with our team. Because every business is different and has different needs we do not have standard price packages for our customers. During the sales process, your needs are analysed and our sales team will adapt our different modules accordingly. Nevertheless, I understand that the lack of clear communication must be very frustrating for you. Hence, I would really like to investigate what went wrong here. If you have the time, please send an email to [email protected] so we can assist you and investigate your case. Thank you and we look forward to your email, Anna - Virtuagym Client Success Team
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Goede begeleiding en een prima online omgeving
Avantages
Beschikking tot een app omgeving, gemakkelijk in het maken van trainings- en voedingsschema's.
Inconvénients
Ik zou graag de mogelijkheid hebben om het platform nog meer naar mijn hand te zetten. Denk aan bijvoorbeeld instellingen om uit te kunnen schakelen dat klanten onze schema's kunnen uitprinten en verspreiden.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Review
Avantages
Community boards and it was/is easy to add new members
Inconvénients
Marketing has been difficult. Our older members have had a difficult time with the app.
Réponse de Virtuagym
Hello Brandi,
Thank you for sharing your thoughts about Virtuagym.
We are glad to hear that our community and engagement module has become such a great tool for you to connect with your members!
Our main goal is to continue improving while providing our clients with the most seamless and complete all in one solution package.
Your feedback will be definitely taken into consideration.
If you ever need assistance with the app usage and how to better brand it, we can always advise you as well. Please email us at any time to [email protected]
With warm regards,
Your Virtuagym Family!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Excellent program! Definitely improved membership!
The exercise portion is great for helping more at-risk members to have a plan, the nutrition app is a great IIFYM calculator, and the NEO health trackers tie it all together to give a picture of where members are and track their progress along the way to improve retention and increase income. I would like to see the payment side more Americanized for us in the US. We don't have bic codes and such.
Avantages
Exercise programs, nutrition, and NEO bracelets. Haven't used it for membership yet.
Inconvénients
Needs to be more American-friendly in payment portion.
Réponse de Virtuagym
Hi Dustin,
thank you so much for this review and feedback!
It's great to see how you have implemented the coaching part of the system and even better to see the results this has on the overall progress and tracking of your clients.
As for the payment options that are currently available, please, feel free shoot us a message or give us a call with your feedback and we'll do our best to expand the existing payment methods.
Regards,
Alkistis
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Virtuagym is a costly program that doesn't have the functionality to work with our business.
Avantages
The user interface is very aesthetically pleasing, especially the nutrition app. The training app exercise animation are pretty good as well.
Inconvénients
Cost. Very expensive compared to others. You can't build workout programs for a period of time. For example, a 6 week strength training program with progressions in weight/reps/sets.
Réponse de Virtuagym
Hi Wesley,
Thanks for the time you spent to review our product.
Although we're very happy about your compliments, we would like to apologise if you met some inconvenient with our product.
As you know, our goal is to design a service that fits goals&pockets of our clients, in order to let it be more an investment than an expense. We're sincerely sorry if this was not the very outcome of our professional relation.
We are also very curious to know more about your second query, as it is actually possible to build a progressive training program, basing this on the last progresses made by the client for each exercise within a workout plan.
If you're interested to have a further talk about it, please do not hesitate to get back to us.
In the meantime, we wish you the best of luck with your business.
Best,
Your CS team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
The Best!
The fact that its exactly what I was looking for but couldnt afford to design it from scratch and didnt have the time to wait.
Avantages
3D Animated Exercise Library, Measurements, Heart Rate Monitor and Sync with App, Nutrition App and Journal, Challenges, Community, Workouts and this is only naming a few things. So much more
Inconvénients
Not much to say here but I would've liked have a female trainer also showing exercises.
Theres nothing else believe it or not.
Réponse de Virtuagym
Hi Froso,
thanks so much for your kind words! It's really rewarding to get feedback from our professionals and hear their success stories :)
Regarding your feedback, I totally agree with you that having a female character as an virtual coach is a great idea. In fact so my team and I have passed this point on to our design team. Hopefuly, a female trainer is something we can see in the future ;)
Thanks again for your review!
Alkistis Piki, CS Team
- Taille de l'entreprise : 2–10 employés
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Provenance de l'avis
Happy clients because of Virtuagym
I was starting my company VITAMIND when I saw an other trainer who was using the online system from Virtuagym. I loved it, it had exactly the features where I was searching for as a trainer to complete the request from my clients.
What I personally like is that it's a very complete software, as it includes both client-engagement and membership-management. Assigning workouts and meal plans is easily done and the support from Virtuagym is very fast and friendly.
I think Virtuagym offers a complete system to give your clients full online support to manage their (new) lifestyle.
Depending on what you're looking for, this is definitely a software I'd recommend to trainers and also to big companies as your employees can also use it for their health-measurements and -competition. ;-)
Avantages
Complete online system to improve your lifestyle with food, move and mindset.
Inconvénients
-
Réponse de Virtuagym
Hi Denise,
Thanks for the valuable time you spent to review us!
It is great to hear that you have managed to extract the full potential out of the service, and we can only encourage you to do so more and better!
If anything, do not hesitate to get in touch with us :)
Have a great one!
Walter - Virtuagym Clients Success Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Coaching and working anytime everywhere :)
Acces to my administration anytime and everywhere. On mobile, tablet or pc, you can acces on every device.
Avantages
It looks great and is very easy in use.
Inconvénients
Share option of workout is
Réponse de Virtuagym
Hi Youri,
Thank you so much for your feedback!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great software to help grow my business.
Easy use for my clients to track their progress and helps me interact with them virtually.
Avantages
That is has challenges, badges, build in workout videos, and tracks your progress all from your phone!
Inconvénients
That you can't create carb cycle meal plans and you can't save meal plan templates in the app for clients.
Réponse de Virtuagym
Hi Rachel,
Thanks for your nice feedback!
We appreciate the fact that you're loving our community features, that's a great stimulus for our work!
We are soon implementing our coaching functionalities and we're sure you'll like what we will come up with :) Wait for it!
Please remember that you can address all your questions over the service to [email protected] and we'll be happy to see how we can work on your specific needs.
Thanks again Rachel, and have a great one!
Best Regards,
Walter - CS Team
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
great easy solutions to workplace dramas
Avantages
EASE OF USE, VERY SIMPLE SOLUTIONS BASED SOFTWARE AND THE APPLICATION AND USE OF THE PROGRAMS SUPPORTS THE ORGANISATIONAL NEEDS.
Réponse de Virtuagym
Hello Duncan,
thanks so much for your enthusiastic feedback!
It's really great to hear that Virtuagym has helped you with all organisational needs of your business. But most importantly, we are proud to hear that we did our best to eliminate workplace dramas as we all know how time and energy consuming these can be :)
Please stay tuned as there are many more new features and possibilities in our timeline.
Thanks again for your feedback and have a great one!
Alkistis Piki, CS Team
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Faulty app
Shocking
Avantages
The personalized features! The service was fine before I signed up
Inconvénients
The app is faulty. None of my videos work for iOS I have been asking for help for one month and this company does not care to give service! Absolutely shocking!
Réponse de Virtuagym
Hello Jenna,
We are sorry to hear that you had such a negative experience and would like to understand your case better. Could you please email us at [email protected] and put code AHLF in the subject line. We look forward to hearing from you!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Excellent experience thus far in setting everything up. Support has been great to work with.
All the functionality I need - apps, billing, store, etc.
Avantages
Lots of options and tools within the software, yet very user friendly. Very easy to navigate through and change settings.
Inconvénients
Have to pay for it before you come online & active with clients. I wish it would start billing when I started with clients.
Réponse de Virtuagym
Hello Patrick,
many thanks for taking time to write your opinion on Virtuagym! We are happy to hear that our team helped you with implement our system smoothly, this has always been a top priority to us :)
I definitely have to agree with you as we always work hard to not only create an all inclusive system but also make it as user friendly as possible.
We will be happy to hear more from you, your feedback is highly appreciated.
Best wishes,
Alkistis Piki, CS Team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Virtuagym Review
Avantages
being able to track my work outs and to be able to customize work outs
Inconvénients
to be a little more user friendly when managing through the app
Réponse de Virtuagym
Dear Keely,
Thank you for sharing your experience with Virtuagym!
We're glad to know that our all in one solution has allowed you to track and customize your workouts, this is exactly why we put so much effort on developing our tools.
Your comments are very important to us, remember to send us feedback, suggestions, and requests for improvement to [email protected]
With warm regards,
Your Virtuagym family!
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Terrible, pushy sales people, unsolicited deductions from credit card
Avantages
\
Inconvénients
Does not work as easily intended by the sales staff. Stay away and save yourself the hassle. I have just had a payment taken after confirmed cancellation, while also ticking the box for please do not store my card details for next time. SCAM
Réponse de Virtuagym
Hi James,
We are really sorry to hear this feedback and we would like to apologise if your impression of our work is so negative.
Our work is primarily based on the opinion and feedback of all our clients, especially when such an opinion is so clear and sharp.
Therefore, although you are an ex customer of ours, we are very curious to hear your feedback and to value it in order to better address our future communication and service delivery.
Our committed and passioned work refrains us from being of any kind of scam and, if you got this impression, our primary interest is to know why. Probably the inconvenience reported is due to some error occurred in the cancellation procedure and, if so, we would like to apologise again.
In addition, if you would like to report more about the service provided by our agents, please reach us out at [email protected] and we'll carefully read your opinion.
Thanks and we look forward to hearing from you.
The CS Team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
They will try to sell their service as if they provide livestreaming but they don't
Horrible!
Avantages
Had a horrible experience from the beginning! And they do not want to give my refund!
Inconvénients
They will try to sell their service as if they provide livestreaming but they don't
Réponse de Virtuagym
Hi Samantha,
We are sorry if you felt misled by our reps about the product as well as if the service did not satisfy your expectations.
It is not our intention to offer a product that works differently than promised, nor we do so with any feedback. I will have one of our consultant reach out to you to further discuss the situation.
In the meantime I do want to counter your Con that we don't provide live stream. Please read our latest blog about how to do live streaming via your Virtuagym Community. https://business.virtuagym.com/blog/live-streaming-via-your-virtuagym-community/
There are also other options available via Virtuagym, which are all explained on our website: https://business.virtuagym.com/coronavirus-faq/.
We are sorry for this situation and look forward to hearing from you.
Sincerely,
The CS Team
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Provenance de l'avis
Flexible system, love the service
I am owner of Bodytec Lounge, a luxury gym with currently two locations in Amsterdam. We offer 20-minute full-body workouts using EMS. I needed a partner to share my vision regarding ease of use, efficiency and client focus.
Virtuagym helps us to offer a complete service model to our busy clients. Clients want to come in, change into their clothes, do their thing, and leave again. With Virtuagym's booking options that's easily possible. We don't have to waste any time with phone calls.
We offer a simple concept which is of high quality. Thus, we also needed a partner that offered simplicity, good service and a solid product. Virtuagym had all of that. Plus, the team really helped us out by thinking with us to solve problems. Loved that personal touch.
With Virtuagym we were able to start a partnership without any trouble. Since we didn't need the complete Virtuagym system, it was great that they were flexible and offered us a tailored version.
Réponse de Virtuagym
Hi Marcus,
Thank you so much for your feedback. We are glad to hear that!
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Provenance de l'avis
The Online Coach
I think the virtuagym system works great and amazing and I believe the system is well thought out and great for clients to keep track of their progress and I believe that there are some areas that can still do some work. I think if virtuagym can be combined with a service like PT distinction it will be mind blowing. But I believe the Virtuagym system has been designed for gym owners and larger scale facilities, the system is good but I would use a more specific online coaching platform.
Réponse de Virtuagym
Hi Jan-Roux,
Thanks for the time spent to write this kind review!
We appreciate the fact that you outlined our advantages but also some feedback aimed to improve our service.
Virtuagym is currently working on expanding its targets and meet the needs of all fitness professionals. This is why we are currently implementing a push notifications system plus a new tool that, you'll see, will make your life as a coach way easier :D
So, stay tuned! And thanks again for your review.
Best regards,
Walter - CS Team
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Virtuagym make my business easier to use!
Im Very happy with using virtuagym in my business. Its a easy way to boost your business to the next level!
For me is the excersise data base for make fitness scheme for your costumers very usefull. Also im a big fan of the Nutrition! You can see how many kcal you eat and shows you a amount of different products. The costumer service is really fast with helping you if there is a problem they Will fix it.
Avantages
The easy way to Use this system and the opportunity where you can use it for.
Inconvénients
Somtimes i lose my workout progress and need to make a new one. Because the page had refresht.
Réponse de Virtuagym
Hi Arnold!
Thank you so much for taking the time to leave this amazing review for Virtuagym! It makes us incredibly happy and proud to see our clients using all the different feautes our system provides in order to boost their business' potential.
Keep up the amazing work and do not hesitate to send us your feedback, it is highly appreciated !
Best wishes,
Alkistis
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Gebruiksvriendelijke software
Je Facturatie wordt voor een groot stuk vereenvoudigd. Je klantenbeheer is mooi gecentraliseerd. Je krijgt mooie statistieken over de groei van de je bedrijf en je klantenbasis.
Avantages
Klantenbeheer en facturatie worden mooi overzichtelijk
Inconvénients
Dat je een extra module nodig hebt en de kosten dus oplopen om je klanten zelf hun beurtenkaarten te laten aankopen. Beetje jammer aangezien je de kosten als starter natuurlijk nog wilt beperken.
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great support!
Avantages
Als ik een vraag heb over het systeem heb ik altijd binnen 24 uur reactie.
Inconvénients
Soms is het lastig om een oefenprogramma aan te passen en de oefeningen samen te voegen.
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Review
Klantenservice en support is uitstekend
Avantages
Ik heb het nog niet veel gebruikt, maar de software is heel logisch ingericht waardoor het geen hogere wiskunde is om het onder de knie te krijgen
Inconvénients
Ik ben net bezig dus ik heb nog geen nadelen ondervonden
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Very complete and affordable software
Avantages
That it is everything in one system: backoffice, support for your clients and CRM. It's very complete.
Inconvénients
The lack of flexibility to (for example) delete certain activities. It makes it a it unclear in some cases, especially in the beginning.
Réponse de Virtuagym
Hi Selma,
Thanks for your kind compliments and for sharing your feedback!
We are sorry to hear that the multifunctionality of our system caused any confusion at the beginning, we are working to make it more intuitive and functional, thanks also to feedback like yours.
Have a great one, we stay at disposal!
The CS Team
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Fun product with great tools
Avantages
I like being able to track my food and fitness! The tools are easy to use and have helped me lose weight.
Inconvénients
Harder time getting a virtual group to adopt. Would work much better if we saw each other every day to reinforce good behavior.
Réponse de Virtuagym
Hi Jennifer,
Thanks for your great feedback!
First, it's great to hear that you became familiar with our fitness tools and congratulations with losing your weight!! Keep it up!
The online community is a tool that, at the beginning, might require some start up work, but we do advise you to enforce it with your business. You will see that your client engagement will rise impressively, and it will be soon facilitated by our push up notification system as well! Therefore, stay tuned and, if you need any advise on how to optimize it, please do not hesitate to get back to us at [email protected].
Thanks again for your time and best of luck from our team!
Best regards,
Walter - CS Team
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Virtua gym has some positives, but it didn't fit with my business needs.
Avantages
The nutrition app is wonderful. It has a gorgeous design and is easy to use. Look out myfitnesspal!
Inconvénients
The training app is a bit cumbersome to use, especially the program builder. You can't build out programs for say a 6 week training block with target reps/weights/sets for your client to hit. It is too expensive for what it has to offer. Other software is better at a cheaper price.
Réponse de Virtuagym
Hi Ashley,
Thanks for having found time to review our product!
We're happy for your compliments but also very sorry for the inconvenients you met.
Please feel free to reach us out at [email protected] indicating your request more in detail, in order to see together how the service can best fit. Naturally, please feel free also to express your concerns about the price, as our goal is to tailor our product to your business as an investment rather than a pure cost.
We're glad to help, and thanks again for your feedback!
Your,
CS Team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Scam Alert
They are a scam. They lock you into a contact, tell you that you it’s your fault if they don’t hold up to their end. Promises will be made and not up held and then will let you know it’s not their fault because of the influx of new clients.
Avantages
The ideas and concept of the product is good. It could have been useful
Inconvénients
The usability is not user friendly. The “step by step” instructions only do so much.
Réponse de Virtuagym
Dear Erin,
Sorry to hear you have not had a positive experience with us.
We would love to learn more about the difficulties that you had faced. Please check your inbox :)
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Still learning the system
Learned pretty well with the program. Still have some features I haven’t tried or learned. It’s going good so far with what I have.
Avantages
Access for my patients to follow my programs and products on their app.
Inconvénients
I have to manually do the month to month memberships since it doesn’t automatically charge monthly.
Réponse de Virtuagym
Dear Tiffany,
Thank you for your review!
We are thrilled to hear that your experience with our solutions has been so good.
Your feedback is very valuable and we'd love to have a conversation about the methods we offer to automate your client's billing. Please email us at [email protected] using the code JA41580 in the subject line.
Best regards,
Your Virtuagym Family.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
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Provenance de l'avis
Réponse de Virtuagym
Hi Martin,
Thanks for your rating!
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Réponse de Virtuagym
Hi Abraham,
Thanks for your rating. Would you be able to give us some constructive feedback so we are able to improve? Thank you in advance.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Great tool for organize clients and increase your revenue
My first month using Virtualgym, still under process of learning and working on the design membership type, I have discover a wonderful system to make your services 5 start. My "request" is would look better is the videos of the exercises doesn't look robotics. A natural look makes the people feels that the exercises are possible and real. Upgrade the food system in same app would be 100 best seller. All in 1
Avantages
Organizations
Inconvénients
Design of the play workouts
Réponse de Virtuagym
Hi Stefany,
We thank you for your rating and the kind words!
We are currently working to improve our animations and make your online experience even more realistic and engaging. Therefore.. stay tuned!
If anything, please do not hesitate to get back to us.
Thanks again, and have a great one!
Best regards,
Walter - Customer Success Department
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Simple Tool for communicating with trainer.
Avantages
There are a lot of options and features to use in the tool. It's relatively easy to use. Nice way to communite between trainer and client.
Inconvénients
Not an easy way to upload pictures. Need more options for creating meal plans. Lacking a dashboard feature with management overview and high level reporting.
Réponse de Virtuagym
Hi Ken,
Thank you so much for your feedback. Our business analytics dashboards continue to develop, so if you have more in dept feedback about that your can send this to [email protected]. All feedback is highly appreciated.
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Provenance de l'avis
Going Well
We are still in the implementation process. Normal hiccups but the support team is extremely responsive. Our members are already getting good use out of several of the features.
Réponse de Virtuagym
Hi David,
thank you so much for this review and welcome to the Virtuagym family! Happy to hear that your first impressions on our software and company in general are so positive. Transitions between different softwares can be a little challenging sometimes so our clients success team is always on standby in case you need our assistance!
Looking forward hear more of your feedback,
Regards,
Alkistis
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Provenance de l'avis
Great service. Friendly staff and very easy to use software. Learned it same it
Great experience so far. No complaints. My online Clients love the app, and it's easy to use interface
Réponse de Virtuagym
Hi James,
We sincerely thank you for your kind and positive review. We are very happy to hear that our software is resulting easy to use for you and your clients.
Naturally, please never forget that we are always available to back you up anytime, for any kind of requests you might have!
Have a great day,
Walter - Virtuagym Client Success Team
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Provenance de l'avis
Réponse de Virtuagym
Hi Guy,
Thanks for your rating. Would you be able to give us some constructive feedback so we are able to improve? Thank you in advance.
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Provenance de l'avis
Awesome user inferface and perfect customer care!
- exquisite training plan editor
- nutrition plans
- the membership management
- the scheduling tool
- the fact that it's an all in one
cons
- not enough Yoga exercises
- looks a bit to 'sporty' to me. Would like it to be more mindfull
Réponse de Virtuagym
Hi Harry,
Thank you so much for your feedback!
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Provenance de l'avis
Member management + apps + online booking
Software that works as intended for trainers!
Réponse de Virtuagym
Dear George,
Thank you so much for your feedback!
