Virtuagym

Dear Jorge,

Thank you for taking the time to share such valuable feedback with us!

It is exciting to hear that you are pleased with our software!

We are committed to improving our product and service, so we will definitely take your feedback into consideration when deciding which features to include in future releases.

Please feel welcome to email us at [email protected] if we can be of further assistance.

Team Virtuagym

"Dear, Cole

Thank you for your review,

We are glad to hear that our workout module has had such a great impact on your business!

Your feedback is very valuable to us, we would like to hear more about these inconveniences you've experienced with the workouts getting locked, as these should remain available to you! Please email us at [email protected] using the code JA22781 in the subject line.

We look forward to hearing from you, soon!

With warmest regards,

Your Virtuagym Family!"

Hi Alessandro,

Thank you so much for your review.

We are happy to hear that you enjoy our software and that it has helped you to expand your client base!

Also, thank you so much for your feedback. It is very important that we get this valuable insight into your user experience so we can continue to improve our product every day.

If you have have more feedback for us or a good idea or suggestion, you can always let us know via our contact page: https://virtuagym.com/contact. In addition, please never hesitate to reach out to our support team via [email protected] - We are happy to help!

Thank you for your time to write a review.

Best wishes,
Anna - Virtuagym Client Success Department

Dear John,

Thank you very much for providing us with your valuable opinion!

We are excited to hear that you find our system a useful tool when coaching your clients.

We are committed to improving our system and making your experience with Virtuagym better, so you can continue offering your services to your clients. Please feel free to share any suggestions and ideas you may have at [email protected]

We will make sure to share them with our developers!

Sincerely,

The Virtuagym Team!

Dear Jim,

We are delighted to read about your positive experience with us.

Our team is always striving toward keeping our customers satisfied, so it is very exciting to know that this has made such a difference for you.

Thank you for your confidence in choosing us. It is our pleasure to work with you!

Please do not hesitate to contact us at [email protected] if we can be of further assistance.

The Virtuagym team.

Dear Morgan,

Thank you very much for your review!

We are happy to hear you've found our workout module seamless and useful when engaging with your clients.

It is very exciting to know that the tools we put so much effort into developing and building for you, have become such great assets for your business!

We are currently working out ways to improve the sync process from the app side of the picture.

Your feedback is very valuable to us,

Sincerely,

Your Virtuagym Family,

Dear Erin,

Thank you for your feedback and we are very sorry to hear that you have experienced such frustration. At Virtuagym we pride ourselves on fast and high quality customer service but unfortunately the Covid situation has left us short staffed with a heightened workload. But by no means to use this as an excuse, we will reach out to you shortly to see how we can better align our communication with you going forward to ensure your happy and successful growth with Virtuagym.

With Warm Regards,

Hi Michael,

Thank you so much for your feedback. I am sorry that you have had a bad experience with our product. Unfortunately sometimes we have to work with the timeline of our partners. However we continue to improve these processes to make it faster and more convenient. Please keep providing us this useful feedback via [email protected].

Thanks in advance!

Hello Samuel,

Thank you for your time in reviewing Virtuagym!

It is highly pleasant for us to know that you have used our system in such a good way, especially the schedule and the credits system. We appreciate your business and the confidence you have placed in us.

Please do not hesitate to contact us at [email protected] if we can be of further assistance.

Team Virtuagym

Hello Amy,
It is very sad that you didn't have a positive experience. Unfortunately, the pandemic has left us short-staffed with an increased workload which has made this more challenging, but we're working harder to ensure our clients' satisfaction.

Hi Claudia!

Thanks for your very kind review. This makes us very proud, as our daily work is alwaysfocused on providing the best service and assistance to our clients.

About your feedback, we really totally get it! We're currently working to improve our coaching service on mobile side, therefore stay tuned!

We appreciate your valuable time and wish you a very great day.

Walter - Virtuagym Clients Success Team

"Dear, Stephen

Thank you so much for your review!

We are excited to hear that our workout module has become such a useful and helpful tool for your business and clients.

We appreciate you sharing your thoughts in regards to how our nutrition app works, and this is why it is important to let you know that we have decided to keep this separated from our fitness app as we saw that it is more useful this way, given the high spectrum of clients we have and the uses of the app!

Once again thank you for providing your valuable insight!

Sincerely,

Your Virtuagym Family."

Good afternoon,

Thank you so much for taking the time to leave us a review.

We're very pleased to hear of your positive experience with our support team and that you're enjoying the system so far. We understand that it can take some time to learn it all but please always feel free to reach out if you have questions about the system and we will be happy to provide the information you need.

Valuable feedback such as yours will help to give us an insight into your user experience so we can continue to improve our product every day.

If you have have more feedback for us or a good idea or suggestion, you can always let us know via our contact page: https://virtuagym.com/contact. In addition, please never hesitate to reach out to our support team via [email protected] - We're happy to help!

- Christina

Dear Angel,

We are delighted to hear about your positive experience with us.

Our team is always striving toward keeping our customers satisfied, so it is very exciting to know that this has made such a difference for you.

Please do not hesitate to contact us at [email protected] if we can be of further assistance.

Team Virtuagym

Dear Jolleen,

Thank you very much for sharing your thoughts with us!

We're happy to hear our booking services have turned out to be such a great tool you can always use to drive results in your business.

There some areas of opportunity we are continuously working on as we aim to build the most complete solution for our clients, various modules are constantly being enhanced.

Our support team is willing to submit all of your suggestions and requests to the development team, so please feel free to reach out by emailing us at [email protected]

Cheers,

Your Virtuagym family!

Hi Junior!

Thank you very much for your review! We are happy to have you in the Virtuagym family! It's so nice to hear that Virtuagym helped you with both the practical as well as the administrative aspects of your fitness business. Also your feedback about creating a payroll option for staff sounds amazing so I will make sure to discuss this with our product developers.

Kind regards,
Alkistis

Hello Kyle,
We work very hard to ensure we provide a high-notch and user-friendly system, so it truly means a lot to know that our efforts are paying off.
Please feel welcome to email any further suggestions at [email protected].

Team Virtuagym

Hello Dylan,

Thanks for taking the time to leave such a wonderful review!

We are happy to hear that our product is exactly what you were looking for.

Please feel welcome to email us at [email protected] if we can be of further assistance.

Team Virtuagym

Dear, Malcolm!

Thank you very much for your review.

We are delighted to see that our services and solutions for scheduling and checking have such great value for your business as it was intended when we created them!

In order for us to continue growing as a company, we are always looking for better ways to provide you with useful tools that can help drive your business to higher levels of success.

We would like to talk to you further about the areas of opportunity in the nutrition module of our system. please contact us at [email protected] with the following code in the subject of the email JA4034 to schedule the time best suitable for you.

Once again, thank you for taking the time to share your feedback!

With warm regards,

Your Virtuagym Family.

Hello Amber,

Thank you for sharing your insights about the Virtuagym services!

It's awesome to read that you find our system easy to use and manage while tracking your clients throughout their fitness path.

We are open to feedback and suggestions, which is why your comments will be taken into consideration, if there's anything you can think of needs improvement don't hesitate on emailing us at [email protected]

All the best,

Your virtuagym Familiy!

Dear Marc,

Thank you for your time in rating Virtuagym.

We appreciate the confidence you have placed in us.

Please feel welcome to email us at [email protected] if you need further assistance.

Team Virtuagym

Hi Darren, thank you so much for your amazing feedback! We are so happy that you are enjoying the benefits of our product and that it helps you save time and effort. Currently, we are working hard to improve the user experience for all of our users. It is a big project, but hopefully in the future it will be easier for new users to enjoy our software. Know that we are always happy to help if you have any questions or concerns and have a great day, Anna - Virtuagym Customer Success Department

Hello Jeri,

Thank you for your valuable review.

We are thrilled to know that you have used the Schedule module in such a good way.

Your feedback is also very valuable to our company. Let us remind you to email any suggestions and ideas you may have at [email protected]

We will make sure to share these useful thoughts with our developers!

The Virtuagym Team.

Dear Champ!

Thank you for sharing your valuable insight through this review.

We are very much pleased to read that our app design has created a seamless connection with your clients!

We would like to know what areas from our merchant module, you felt needed improvement, please feel free to write to us at [email protected] using the following code (JA37989 ) in the subject line.

Thank you, again for your time!

With warm regards,

Your Virtuagym Family.

Hi Torrence!

Thanks for your time spent to write this review, for the kind words and the feedback! This is extremely important to carry out our work towards the right direction.

Your feedback on the post/after pics is actually legit! We would love to hear from you how you would personally build it in our system, in order to get useful inspiration.

Furthermore, we would be very interested in receiving further details about the other cons you indicated, in order to work on them straight away. Could you please do so with an email to [email protected]?

One of our team will get back to you in order to solve any inconvenience together!

Thanks again, and have a great one.

Best Regards,

Walter - Customer Success Department

Dear Karan,

Thank you for your review.

One of the top priorities when selling our products is to analyze your needs in order to arrange the variety of modules we offer accordingly. This will always determine the price of the actual license and tools available to your business.

As a company, we aim for transparency at all times. You mentioned having to sign a contract and this is indeed one of the requirements of our sales process, this guarantees the stability and commitment between us and our clients when both parties have agreed.

Nevertheless, your feedback is very valuable and you can always reach out by emailing us at [email protected] using the code JAGOLDG in the subject line, this way we can further talk and find possible solutions to meet you halfway and change your perspective!

Looking forward to hearing from you,

Sincerely,
Virtuagym.

Hello David,

Thank you very much for sharing your experience with Virtuagym!

We're excited to hear that our all-in-one package has become such a great tool for your business while being easy to use and work with.

Your feedback is very important to us if there's ever any ideas you want to share or improvements you feel will make us even better, we would appreciate if you can email those to [email protected]

Looking forward to continuing providing you with the top-notch service you deserve,

Your Virtuagym Family!

Dear Caryn,

Thank you for taking the time of sharing your valuable feedback with us.

We are excited to read that you like the schedule module and the variety of application branding options we offer to our clients.

Also, we understand your point about the aspects of the application to improve on, and our development team works very hard to ensure we provide our clients with a high-quality product, so again, your feedback is very much appreciated.

Please feel free to reach out to us at any time at [email protected].

The Virtuagym Team!

Hi There,

Thanks for leaving such a wonderful review for Virtuagym!

We are glad that you are enjoying our product to track your exercise, food intake and calories. Our dedicated staff will be pleased to learn of your high praise. We work very diligently and it will provide them with great encouragement to keep doing what they are doing.

I know you mentioned that you haven't had that much time to use the product but we sincerely hope that you continue to enjoy it as time passes.

Thank you, once again, for your kind words.

Hi There!

Thank you so much for your feedback! We are happy to see that you are using the product to the best advantage and are very grateful for the suggestions that you had provided. Our users' feedback is what helps us to determine what next steps in product development we should take so please keep it coming!

Dear Ilene,

Thank you very much for sharing your perception of Virtuagym!

We are excited to hear that you find our all in one solution a useful resource when coaching your clients.

As we continue to drive for success let us remind you that we are open to any feedback you can think of toward our product. Ideally, we'd love to reach a point in which your needs are not only met but also exceeded!

If you ever need assistance feel free to contact us when needed, by emailing our support team at [email protected] we'll gladly address all of your questions and requests in a timely manner.

Grateful to have you as part of our team,

Your Virtuagym family!

Hello Tyson,

Our team is always striving toward keeping our customers satisfied, so it is very exciting to know that this has made such a difference for you.

Additionally, we are continuously improving our onboarding so that learning the system can be a smoother process, so your feedback will be definitely taken into consideration.

Please do not hesitate to contact us at [email protected] if we can be of further assistance.

Team Virtuagym

Hello Nicole,

first of all, I want to thank you for your amazing feedback! It's great to hear your clients are already making the best use of the App and workout plans we provide in our database.

Secondly, I'm happy to inform you that after a few months of hard work, we now provide the option to choose between time and repetition based exercises making circuits and super sets easier to work with.

Best Wishes,
Alkistis Piki, CS Team

Dear Elad, thank you for sharing this with us.
We pride ourselves on high-quality service so it's very sad that our product hasn't fulfilled your expectations. If you're open to discuss this further, please feel free to email us at [email protected]

Dear Cameron,

Thank you for your valuable review.

We are thrilled to know that you find our system user-friendly.

Your feedback is also very valuable to our company. Let us remind you to email any suggestions and ideas you may have at [email protected]

We will make sure to share these useful thoughts with our developers!

Team Virtuagym

Hi Kristof,

Bedankt voor de goede rating! We hopen op nog een mooie en lange samenwerking.

Groet,

Jeroen van Virtuagym
Customer Service manager

"Dear, Samuel

Thank you very much for your review,

We are very happy to hear that our client management tools and features combined with our customer care performance have resulted in great value to your business!

Your feedback is relevant to our continuous improvement efforts. We are always on the look out and in negotiations with various providers about possible integration opportunity. Could you share with us what value would integrations mentioned by you would bring for your business? please email us at [email protected] using the code JA45975 in the subject line.

Once again, thank you for sharing your thoughts!

With warmest regards,

Your Virtuagym Family."

"Dear, Ann

Thank you for your review,

We are happy to hear that our workout module turned out to be useful and seamless to use for your clients!

Your feedback is very important to us and we really want to help you make the most out of your license, let's make sure you get the assistance you deserve, we could schedule some more training sessions to provide you with the solutions you need, please email us at [email protected] using the code JA46064 in the subject line and we'll arrange a good time for us to meet.

Looking forward to hearing from you!

With Warm Regards,

Your Virtuagym Family."

Hello Hub,

first of all, I want to thank you for taking time to write to rate us and write a comment with your honest opinion! I am more than happy to hear that you have successfully implemented our system for your clients coaching.

As for administration tasks, Virtuagym is currently working on a new tool which would allow our users to keep detailed records of their classes attendance, clients at the end of their membership and many more. Please, do feel free to contact us by sending an email over to [email protected] for any questions you may have. We are happy to help!

In the meantime, have a great time and thanks again for your feedback :)

Alkistis Piki CS Team

Dear Semaj,

We are very grateful for the time you took in writing your review!

It makes us proud to see that our system is helping you accomplish all your business goals and providing you with the tools you need to do so.

Your comments are important to us and we know there are many great ideas are clients can share with us, please don't hesitate on emailing those to our support team at [email protected] and we'll be glad to take a closer look at them.

Wishing you all best,

Your Virtuagym family!

Hi Thijs,

many thanks for your review and feedback! It's exciting for us to see how all the advice and support we offer for each client is implemented. Throughout the last year we were able to launch a variety of new features including our webshop and we will continue to add new functions and improve the existing ones even more!

Please, feel free to give us a call or emails us about your lead follow up idea, it sounds very interesting and we would like to know more about this.

All best,
Alkistis

Hello Jennifer,

Thank you for taking the time of sharing this with us.

It is highly pleasant for us to know that you enjoy using our software, and the diversity of exercises we have designed to provide our customers with all possible options.

We are sorry to hear of the difficulties you experienced during the training. Our onboarding consultants work very hard to meet our community expectations and additionally, we integrate the training process with several support channels such as our official email, our YouTube channel, and our online Help Desk, in which you can always find relevant content on our features and answers to frequently asked questions.

All that being said, please feel welcome to email us at [email protected] if you need further assistance.

The Virtuagym team.

Hi Bart,

Thank you so much for sharing your kind opinion!

Could you please let us know better about the conflict you mention in the "Cons" section? We would love to offer you a 100% satisfactory service!

Have a great one.

The CS Team