TrueCoach

Avantages

I love that I can add my own videos to the exercise library, a lot of software programs do not allow you to do that. I also like that a client can go back to past workouts or upcoming workouts and do one of those. I can write my own workouts and customize everything including warm ups & cool downs. It is easy to use and all of my clients like it.

Inconvénients

I wish there was a feature in the app that has a list of exercises in case a client wants to add on to their workout so it shows up in their logged workout. I also wish it was easier to copy a whole week of workouts to the next week instead of having to copy one day at a time.

Avantages

The fact that you can customize plans for each client and also for large groups. It makes the user experience seemless

Inconvénients

Sometimes setting the assigned dates are bit confusing. Additionally, I wish you can see the compliance rate of different groups instead only of ALL clients.

Avantages

Great app for coaches to set up clients program and very easy for clients to use with all tutorials.
Also teacking progress and comment section is very useful

Inconvénients

Nothing, software is very easy to use for both, coaches and the clients

Avantages

The exercise library - as a personal trainer a part of a team - we value collaboration. This feature allows for us coaches to be able to share new exercises that supports an area of growth that one or more of our clients face such as lower back pain, hip pain, foot pain etc.Being able to track the overall stats such as particular goals reached and when, as well as organizing key metrics allows for a great end-of-year summary that both celebrates the client's achievements, and provides ample momentum for the upcoming year's round of goal setting.

Inconvénients

A great sign for us coaches is when our TrueCoach account tells us we don't have enough space, because we are full to the brim with clients! This is a sign that our overall methodology is a success. However, of course, when it comes to TrueCoach, the one thing I like least are the client profile capacity limitations.

Avantages

TrueCoach was a godsend for me to keep training clients during the pandemic. I've never used an online platform for any of my training, but this made it easy for me to program for my clients' needs as well as keep them accountable. They have an extensive library of exercise videos, but you can also add your own or grab a link with youtube etc.- simply amazing! On the client side of things, the feedback I got was "simple to use"; "love the video demonstrations"; "love checking in". If my clients are happy, I'm happy!

Inconvénients

There was nothing I didn't like about this program. It met all my needs, which in turn met my clients' needs too :)

Alternatives envisagées 

ABC Trainerize

Pourquoi passer à TrueCoach

The cost was exceptional, and by working through the demo, it seemed like the best choice for me.

Avantages

User-friendly, and very easy to understand.

Inconvénients

The coach side of the app is not user-friendly and never works on a cell phone.

Avantages

Not expensive, great way to keep track of clients progress and easy to adjust clients plans.

Inconvénients

Nothing bad to say, love that it gives a free trial first.

Avantages

The most thing I like is alll coach is certified and experienced

Inconvénients

All was good just one thing I'm satisfied with true coach

Avantages

All features are amazing. Very helpful and result oriented.

Inconvénients

so far not much negative thought on this. Well done

Avantages

Ease of use and the ability to deliver what is needed to clients.

Inconvénients

Client program organization and the ability to easily access what is needed.

Avantages

True coach has one of the most simple and intuitive client apps available but it can be a bit sluggish sometimes. It provides a very sleek experience for both coaches and clients. Building programs, tracking metrics and compliance is easy and streamlined, the integration with MyfitnessPal is a plus although sometimes it takes some time to sync.

Inconvénients

The pricing tiers could be improved, The 14 day free trial can be insufficient to fully grasp the platform and test it with clients, a free tier with limited clients would be interesting. Its only available in English

Avantages

Es un buen software por la capacidad de seguimiento que tiene para con los clientes como por ejemplo su desempeño o rendimiento.

Inconvénients

Seria mejor si el precio que tiene por el uso del mismo fuera mas bajo para que sea mas exequible para las empresas grandes o pequeñas

Avantages

Its Great.Best in the Market,could rank as one of the best in market

Inconvénients

Pricing.Its bit expensive compared to others in the same market.

Avantages

I have been trialing out TrueCoach and I like the extra features I am able to offer my clients that I wasn't doing previously

Inconvénients

Still picking up on how to utilize all the functions, learning the different aspects. Lots to learn

Avantages

True Coach is a modern training tool that enables user to organize their daily exercise work plans

Inconvénients

Nothing. True Coach is exceptional and user friendly

Avantages

I liked that it was very easy for me to upload workouts for my clients. And it was just as easy for clients to download the app, create a profile, and access their programs

Inconvénients

I didn't like the (rather large) increase in price. From $99/mth to $119/mth for the program I was using

Avantages

The interface is fairly easy to use, though at times not intuitive. The exercises I'm given by my coach are clearly labeled with easy ways to track progress from week to week by viewing "exercise history". I like that there is the ability to upload both video and pictures along with description, and that there's an easy way for me to message with my coach

Inconvénients

Sadly, I feel a lot of features can be improved. First of all, I have had multiple instances where I cannot upload my videos or pictures. I've had to restart the app entirely and lost progress, I've also had an entire workout that I've filled out completely disappear. The messaging can be great, but when my coach adds a comment to a workout I not only have to go to the app, I also have to go to "past", click the workout I *think* a new comment has been added to, and then I have to click a tiny message button on the top right hand corner to view the message at all. Workouts are set to the coach's time zone as well so when I am in the middle of a workout and cross over into their "midnight" (I'm behind them) it's considered missing a workout. I also wish that if I missed a workout, it rolled over to the next day.That brings me to my last point, from a client perspective it's incredibly disheartening when I miss a workout and there's a giant red X next to it. It would be MUCH better to have options where a client can catch up. There is also no option to reschedule a workout due to vacation etc. except on the coach end.

Avantages

The best thing about TrueCoach is that the client-side interface is very simple and easy to use. From the coaching side it's also very simple to onboard a new client.
The next best thing is its integration with MyFitnessPal.

Inconvénients

1. There is no simple daily body weight reading input. You have to create a "metric" for daily body weight as a workaround.
2. The coaching apps have zero functionality besides allowing you to view activity and send messages. Any program changes or assignments need to be done from a web browser. The android coach app just doesn't work. I get zero notifications. On some clients trying to view activity results in a white screen and needing to force close the app to restart.
3. Some clients' videos and pictures do not load and I cannot see or view them. Customer Support says to tell clients to do XYZ instead of resolving the problem.
4. Not easy to shift working/rest days on a client calendar. Would like to insert a rest day that simply pushes all other days to the right, or delete a day. Much like inserting and deleting cells in Excel.
5. Not easy to change a work schedule for two clients on the same program. I.e. one wants to do MWF while the other wants to do MThSa. Template is created for MWF but then the second client needs manual adjustment on their calendar.

Avantages

I love the integration with Stripe. That feature alone sold me on the use of TrueCoach. Being able to take client payments and have the client manage their payment method saves me time and makes the onboarding process way less complicated.

Inconvénients

The client check boxes during the UE can be confusing. If a client completes a workout, I think it should be assumed that all the movements were done.

Avantages

The customization of everything! I have used Trainerize in the past and I thought it was a little bit more on the playful/less serious side of training and that was not suited for me. I want the best software for my clients with the ability deliver a professional-level service. TrueCoach allows me to customize anything and everything that I need for my programming in the easiest way.

Inconvénients

There is no option to charge for individual personal training sessions. I want to be able to customize all of my pricing for my clients and do invoicing through TrueCoach as a one-stop shop for my invoice and I can not do that right now with the current product/payment options. I talked with customer service and it looked like there was a way to do it if I would set up a recurring weekly plan and then do some other stuff but it all seemed confusing and I didn't want to test with my clients and find out I wasn't doing it correctly I want it to be very simple and something I can use with ease. Single session charges and customizable invoices for each month would be amazing!

When plugging in for nutritional questions the top of the title still says "workout" or something training-related. It would be good if that could be customized.

I would also like the colors customized to fit my logo. I do not enjoy the purple being delivered to my clients on the user interface. I want it to be black and white like our logo.

Alternatives envisagées 

ABC Trainerize

Pourquoi passer à TrueCoach

Customization and details allowed for training sessions and the ability to copy/paste workouts with ease!

Avantages

Programming speed, simple interface, custom branding

Inconvénients

Outdated Connect app, lack of habit tracking, inability to organise documents into tags or folders/categories, no api support to Notion or Google etc.

Avantages

I’ve been using TrueCoach for a LONG time (since it was originally called “fitbot” and didn’t have an app!). I love that the team is always improving the software for both clients and trainers.

Because of TC, I’ve been able to grow my business into a six-figure coaching program where I can have a handful of customized clients AND pre-made programs for more passive clients/passive income. It’s user-friendly on both sides, simple, and attractive looking. I had tried other software programs before that are probably great if trainers want to add in more nutrition and other details, but for those of us just looking to create high quality fitness plans with video feedback/submissions, detailed cues, and easy tracking — this is where it’s at.

My favorite features:
- My clients can submit videos and I can submit videos back in response.
- Written feedback is also very easy
- Messaging clients is simple
- I love being able to upload my own exercise library AND being able to outsource other links in case I haven’t filmed something myself
- Copying & pasting has saved me soooo much time with workouts and adding subtle progressions

Inconvénients

Least favorite parts about TC:
- Managing subscriptions was complicated for me since I wasn’t able to do one-time billing as well. I bill my clients separately now.
- I do wish we could have days where instead of adding a workout, we can add a write up. So no A, B, C sequencing. I just use the workout format to write in educational posts for my clients and it works fine but I’d love if there was a plain option (kind of like rest days but not rest days).
- I wish I could organize my clients into “folders” rather than tagged groups. Having folders to click on would be SO helpful instead of having a long list and then always needing to click on the tag I want to focus on.

Avantages

I love how easy it is to organize a training plan for competitions, including book marking particular days and planning peaking, Deloads, etc.

Inconvénients

Has had some occasional glitches throughout the years but the customer service team has always been great about fixing any issues as they come up.

Avantages

I love the workout builder, various features of client management (weight, metrics, notes, etc.) messaging, and integration of payments. Being able to sync with MyFitnessPal is also so convenient to help clients track nutrition as well. TrueCoach is easy to use and has saved me countless hours of adminstrative work so I get to make better connections with my clients and get them results.

Inconvénients

I would love to see the addition of habit-based nutrition coaching and other metrics for lifestyle, such as sleep and meditation. Making TrueCoach a one-stop-shop for health coaching would be the dream. There are also occasional bugs with myself and clients with the app, but they have remedied themselves over time.

Avantages

This software is so easy to use and all of my clients agree. It has some great features such as a large exercise library, daily notifications for workouts or missed workouts, personal portal to constantly review progress. Integrating this into my business was so easy and since the pandemic happened it's definitely transformed a section of my business for the better. I'm about to go on maternity leave and it means I can leave my clients with plenty of choice for workouts and they still feel accountable while I'm not physically on hand to keep an eye on them 24/7.

Inconvénients

With going on maternity leave I have been able to set up the function of recorded classes as they're easy to add to the exercise library. However, I think it would be good to make the app more class friendly too in the sense that they don't have to tick off workouts and have more freedom/flexibility to choose what they want to do. I have guided my clients to not feel pressured into ticking workouts off or doing what is set for each day as I wanted to leave them with as much choice and freedom as possible while I'm on leave but I do worry that they will be effected by seeing 'missed workouts'.

Avantages

It is amazing that I can use 1 day a week to sit down and update all my clients workouts for the week. This is because of the program feature. I have many different programs, all with different approaches. I assign to clients and then on Sunday, I’m able to go in and individually tailor to their current fitness and equipment access.

Inconvénients

At the moment, I would be in favor of having more say in how the workouts are delivered. Only the top tier TrueCoach levels get access to the most mobile app functions.

Avantages

Truecoach is very easy to begin working with clients or athletes. Easy to use, program, and implement. I use it daily to program and communicate. Truecoach is always updating so now I can bill, create pre-written programs and access more movement videos. They even reached out to see how they could improve more. I love that they now have a feature (coach profiles) where you can now advertise through truecoach and have a lead system in place.

Inconvénients

Sometimes Truecoach will glitch on either my end or the client’s making it hard for me to program or clients to access programming but it’s very rare. Hoping that truecoach will make a teams section to that coaches working with athletes will have a better way with working with large amount of athletes. Also hoping they can integrate with Whoop and other software programs besides just myfitnesspal.

Avantages

Go beyond simply assigning sets and reps. The more freeform style of TrueCoach allows you to program more complex pieces and add nuance while still providing great organization of training cycles, weeks and individual workouts.

I would love to see where they can go with the metrics tracking but it's already come a long way in the two years I've been using the software. TC seems to really listen to the coaches using the platform and continue to upgrade and innovate to improve the efficiency and experience of programming workouts.

The addition of an iPhone app also greatly improved my client's experience by making it even easier to access workouts, communicate via message, access movement demo videos and smoothly upload their videos for me to review.

Inconvénients

Rarely, but on occasion, the screen will freeze up and/or not save the workout I'm in as intended. If the internet connection isn't stellar this seems to happen quite a bit more. Most noticeable when traveling and using other wifi sources. I've gotten home from trips and had people ask if I really wanted them to do the same workout 3 times? It hadn't shown that way on my end but clearly kept re-saving which was obvious when logging back in later.

Avantages

What I like most about this software is that it's made for coaches who not only LOVE to program exercise and training programs, but also want ease of use to quickly write programs to see progressions and client results. From the bench mark features, to 'exercise history' features, TrueCoach has it all.

I'm able to track any data I want on my clients and see their history with the assessments as well. The notifications work just like Facebook, so there's no confusion on notifications you've seen or not read. The video aspect is HUGE for me and my clients because I like my clients uploading their film of exercises. Through TrueCoach, I'm able to slow the video down, do a screen capture video, and send it right back to them with critiques and praise in a matter of minutes.

Inconvénients

What I 'don't like' about the software was the transition from 'FitBot' to 'TrueCoach'. I think 'FitBot' was a more fitting name and told people what they were getting, but they wanted to rebrand and come out with an app. The app is knew and has some bugs, so I have my clients save the website on their home screen.

It acts better than the app (until improvements are made) and it's more user friendly. It's a growing pain that they'll get past, but it's a slight annoyance for now.

Avantages

The app is great and ease to use. Allow you to see videos and instructions from coach. Also easy to upload your videos and comments for your coach to evaluate.

Inconvénients

Sometimes if videos are deleted from the library you don't get a notification.

Avantages

I love the library of information that is available to me. I’m a CrossFit enthusiast, certified by NASM-CPT, PES, CES, BCS, CNC (CNC pending), NCSF-CPT, and I believe it is within my scope of practice to use mixed modal training (I do not Rx benchmark WOD’s for clients), but not call it CrossFit. A lot of the exercises available are things that I use for clients, i.e., front squats, back squats, deadlifts, and kettlebell work. I even program for myself, which is a big plus for me. I especially like that True Coach doesn’t cater specifically to the Bodybuilding community (nothing against the BBC). Bodybuilding has its place, but the average consumer can find that stuff anywhere. Today, everone does bodybuilding splits. As a professional, its not my cup of tea.

I also love the fact that i can program for online, in-person, and/or both types of clients. It makes my business scalable monitarily and is a great tool.

Inconvénients

I could use some waiver forms, or have the ability to upload my own. Maybe I haven’t looked hard enough, but that would be great. How about workout cards for the day... spoke with someone on how to blow up the workout on your screen, but something wirh an actual filing system/archive option. If i was given an opportunity to be a part of the True Coach team, I’d take it. I’d like to see calculations for measurements and more data - as it relates to the client, in order to quantify their improvements. Again, maybe I’m not looking hard enough at the platform.

Avantages

This is the best fitness programming app I’ve found so far. There are a ton of features that could be improved but this is the best in the market.

Inconvénients

There are a ton of features that could be added or improved. Mainly better client tracking and features that help them manage time and their day to day planning aside from just workouts.

Avantages

I like how intuitive this software is. I can design my own programs, add habits and nutrition into each client's plan, communicate with my clients and make changes on the fly. And payments and subscriptions are automated, so I don't need to deal with reminding and collecting!

Inconvénients

I wish there was a mobile version where I could make changes to clients plan, not just for communication.

Avantages

I love the clarity of it for my clients. They have access to the exercise library, which shows them exactly how to do a particular movement (great when working remotely), and if anything isn't on there- it can be added on.
When devising the training plans- it is clear, easy to see- for the client and the coach- and it's great to be able to get feedback from the clients.
The ability to attach videos/ pictures is also great- again when working remotely.

Inconvénients

I would like to be able to copy a work out- but then to add bits without having to delete everything (for instance if I want to keep A and B, but add an A1/ A2- I don't have an option of slotting a new piece in. Could save some time.

Avantages

I like how it is easy to navigate, the ability to upload youtube videos or personal videos of myself performing new exercises that the Exercise Library does not have, and the ability to archive old workout plans that may be used for common exercise plans for others. In addition, the percentages of the compliance rate helps because it lets me know which clients that need more attention towards.

Inconvénients

The software having to be used on Safari, how slow it can get, the glitches where I would copy a specific workout to place it onto another day and another copy of another workout would upload instead, and the random glitches it has at times in general.

Avantages

I love that True Coach allows me to have a digital aspect to my Physical Therapy practice!! It's so easy to use and also customizable for each client. I love how a lot of the app is automatic as this saves me a lot of time!

Inconvénients

I wish we could customize each client a bit more i.e remove the nutrition tab, be able to turn messaging feature off, delete some of the videos in the CA library without having to turn it off completely.

Alternatives envisagées 

ABC Trainerize

Avantages

I like how easy it is to use on my end as well as on my clients end, as well as a lot of the features like tracking measurements, photos, and being able to connect to my fitness pal. It's easy to write programs, as I don't need to type the exact exercise in the search bar. It uses more keywords, which is very convenient and very nice.

Inconvénients

Sometimes I feel like it's kind of pricey, the initial price of 50 bucks isn't too bad from 0 to 20 clients, but then I pretty much doubles once you get 21 clients. This is fine, and I understand it, it's more that I personally usually flow around 25 clients and for those additional five clients I paid more than double what I initially paid. Although, I feel like there's enough in value and it really streamlines my work that the extra costs don't matter.

Avantages

TrueCoach is a medium for translating value to my clients, monitoring their success and progress, and creating a consistent service.

Inconvénients

No contracts, no checking people into time slots in the gym, no scheduling system. The feature rollout has plateaued. It feels like TrueCoach is built and other companies will pass it in terms of the value prop. People are primarily on TrueCoach due to first mover advantage but will it stay that way?

Avantages

I am happy I chose TrueCoach for my business training platform. Its ease of use, videos included, and option to upload my own videos all make this a great platform.

Inconvénients

I need to utilize the option to create and save programs more often. I wish this feature had the option of more guidance in creating longterm programming, though I appreciate the current flexibility: that it is up to me to complete this task.

Avantages

The design is very easy to learn, and has all the necessities needed for me as a coach, and through the clients end. As a client, it's very easy to go through the workouts, and keep track of the notes of each exercise.

Inconvénients

The only thing I would have added is the ability to easily copy an exercise block from one workout program and paste it to another. What I always have to do, is copy the entire description under the exercise, and create it in the other program by manually typing the exercise name, and then pasting the description.

Another issue, is that through the clients end, sometimes a linked video doesn't show with the exercise, even though I put one up. This problem has occurred many times, and still happens.

Avantages

The ease of use, implementing workouts and communicating with clients is one of my favorite qualities of the True Coach software.

Inconvénients

I have seen some other capablities on other platforms that would be really nice additions, like an easy ability to upload a personal instruction video. It is also not easy to pull up older statistics and data without having to either save it as a specific metric or have to go through and search through days/weeks/months of older training sessions.

Avantages

True Coach is easy to use for both coach and client, with a very user friendly set up and a great visual for the coach to be able to see what their clients are doing and what they need going forward.

Inconvénients

It would be good to have a group chat feature (or something similar to a Facebook group) for when I run group training programs. I have had to use Facebook in the past which some clients don't like to use anymore and it would be much better to keep everything in True Coach.

Avantages

Adding products and creating subscriptions for our athletes was easy and intuitive. The customization of each athletes workouts as well the feature to create and assign programs works well with our gym model. The ability to add to an already existing exercise library that autocompletes suggestions is Aldo a nice feature.

Inconvénients

I would like to see the ability to add membership contracts as well as an e-sign function to accompany each membership. Single use payments would also be helpful to process through the software.

Avantages

1. Ease of use for client
2. Ability to upload my own videos
3. Ease of program building
4. Response time and engagement with True Coach support team

Inconvénients

1. Inability to assign weekly programs. Training sessions are restricted to having to assigned to specific days. This is unrealistic - nobody can commit to training on the same day, week in week out. This negatively impacts client compliance and sometimes causes complaints of anxiety caused by red crosses due to missed workouts - where in fact, the client just chose to do the session on a different day. I've suggested this at least five times in the past three years of using True Coach: coaches should be able to assign weekly programs, so clients have the ability chose which workouts to do on different days of the week.

2. The exercise library that comes with the software, is sometimes ok, but mostly not. Most of the exercises are performed with sub-par form / technique. 60% of the exercises I prescribe are not available. Being able to upload my own has been a valuable. The vast catalogue of available exercise demos could be much better categorized because there's no way to know what's available unless you specifically search for it. I think a revamp of the library, including exercises that are outside the small scope of CrossFit would be great.

Avantages

TrueCoach has provided a tool for me to be able to better communicate with my clients. Before TrueCoach I would spend countless hours messing with spreadsheets, email, and text messages. Their platform has allowed me to streamline my process so I can communicate better and more efficiently. The company is constantly innovating and reaching out to their clients for feedback that drives their improvements.

Inconvénients

Any software in its infancy will always have bugs and need improvements. Over the years there have been some issues that disabled usability or didn't allow me to access a feature at certain times. All in all, none of them have been a huge deal and they were eventually remediated.

I'd like is billing/payment processing ability, but I know that has been in the works for a while long and assume there are good reasons it doesn't exist yet.

The product works much better for individuals over teams. I'd love a platform where I could communicate with a team or group all at once vs solely in individual profiles. I.E. a chatroom or group similar to what exists on Facebook.

Avantages

I love the ability to make warm ups, cool downs, and customize the exercise index to my liking with as much or as little detail that I need to have. There is no limit to your coaching cues, sets, reps, rest, tempo, or any other training variable. Most competitive products pigeon hole you into particular programming variables.

Inconvénients

I wish I had the ability to sell programs through the system. A competitor to True Coach does this, and from experience it's a great way to not only up-sell clients, but also when people need to terminate from pricing issues, it would be a way to offer a comparable service and a lower price point.

Alternatives envisagées 

ABC Trainerize

Pourquoi passer à TrueCoach

I was actually forced to learn this from a colleague and then I ended up liking it so much, I decided to use it for my own online clientele. The easy of programming is just a big perk for me. All my clients seem to think it's a pretty smooth app and process as well.

Avantages

I have used TrueCoach in my business for nearly 2 years and absolutely love it. The customer service is amazing and the product continues to evolve and improve.

Inconvénients

There are a few hiccups in the program I’d love for you all to look into. 1. When clicking out of an exercise the app seems to forget/erase the completed check mark. 2. When reviewing a client program days after completion, admin and trainers aren’t able to see the warm up. For us that is vital. 3. Having an app where you can program clients, not just communicate. Im sure you guys are working on this. 4. When uploading a new exercise into the app from our Google Drive the exercise won’t load for the first time in the warm up section. Not a big deal, but Im not sure if you are aware of that bug.

Avantages

To have the videos of each movement make everything so much easier with all my clients and it makes me save an enormous amount of time not having to write descriptions for them to know what movement I’m talking about. Also it is quick and effortless to integrate them in the programs.

Inconvénients

It would simply a lot of things for me if the processing payment feature was available in Canada.

Avantages

I've loved the simplicity of the user interface and the ability to manage and plan for all of my clients.

Inconvénients

Sometimes the servers are a little slow and things can be difficult to save but this only happens on an occasional basis and is not something that happens daily.

Avantages

Fairly simple to use for myself and my clients

Inconvénients

The way programs are presented. Difficult to find the one I want.
Would be good to have the option to pin one or 2 to the top (the ones I use the most).
Also having to scroll all the way down to change page is not ideal.

Alternatives envisagées 

My PT Hub

Pourquoi passer à TrueCoach

Easiest to use compared to PTD and no bugs with this app compared to MY PT hub