FundCount

Avantages

As a user of multiple fund accounting systems, I have found FundCount to be the most comprehensive all-in-one solution. There is no need to use a separate portfolio, G/L or partnership system since all features are interrelated directly into the single FundCount solution. The interface is simple and easy to teach to new hires.

Inconvénients

The web interface is a bit slow for heavy usage via the web UI.

Avantages

Equities accounting lifecycle. Creating the profiles, recording a, purchase and sale and valuation of equities is very smooth.

Inconvénients

Forward FX - To recognize the FX points, I have to do with manual work arounds.
That i have to pay for Withholding tax function and the reporting integration function and the accounts payables function.

Avantages

I know it well and it is fairly easy to use.

Inconvénients

I now have lost all of the electronic pricing ability so I have to manually type in all prices. In addition more reporting capabilities would be great. In addition, exporting and importing capabilities would be helpful. It is also rigid in some workflow processes.

Avantages

The summary investment views, sector reporting and standard reporting modules are very insightful. The upload tool for data is also easy to use and efficient for data entry.

Inconvénients

It is quite US centric from a tax perspective so as an Australian Fund the tax module is not very useful.

Avantages

Fundcount allows for the administration for a wide range of asset classes and fees calculation.

Inconvénients

Fundcount is more suited for liquid strategy funds, and less for non-liquid type funds.

Avantages

FC offers a great performance in running all the necessary calculations to NAV Calculations with just a few templates. The support team is quite fast when you need it and open to listen your current needs.

Inconvénients

Despite that FC is worth the cost, it may be expensive for some companies.

Avantages

- Efficiency
- Reporting capabilities
- Support from Fundcount team
- Has the right % of automation to accomodate most types of investment strategies

Inconvénients

Some functionalities are more complex for a normal user.

Avantages

Getting up to speed with Fund Count requires some effort on your part. Thankfully the Fund Count team is there to support you along the way. Once you are up to speed with the software fund accounting is a breeze.

Inconvénients

At times, customer service e-mails aren't responded to in a timely manner.

Avantages

We chose FundCount as the cornerstone infrastructure for our fund administration services firm over 12 yrs ago. FundCount's integrated, robust solution, coupled with an easy to use interface, has allowed our fund accountants to swiftly navigate monthly reconciliations. Having portfolio and partnership accounting integrated into one solution (as opposed to separate modules) decreases interoperability issues. The system's robust reporting capabilities allow for us to provide professional industry leading reporting to the fund managers and limited partners. And FundCount continues to add functionality to its offering, as opposed to "resting on its laurels".

FundCount, over these many years, has provided a level of service that has made us feel as though we were their largest, most important client - which we are not. They treat the relationship as a partnership - which is how we view it as well. And based off of over a decade's worth of interactions, I'm confident in saying that they strive to treat all of their clients with this high level of customer service and perspective of partnership.

Inconvénients

The only "cons" we have are that we don't have the need/range of offerings from our service to take advantage of all of the full functionality of the product offering. We primarily focus on liquid hedge funds and some PE/RE funds and yet I am quite aware that the capability of the solution provides even more functionality for other types of entities, i.e. multi-family offices, etc.

Avantages

As a small Fund Administrator, we built our operational divisions around Fundcount. We operate with a small footprint thanks to the functionality of Fundcount. It offers a very strong portfolio orientated system, it backs that up with a very strong accounting function and rounds off with a strong investor services function. It is the ability to use one system across our divisions, A to Z, that makes it such a powerhouse and valued partner.

Inconvénients

Fundcount is expensive. That being said, Fundcount has startup pricing mechanisms that allow them to partner early on with small operations such as ourselves and grow together.
As a small, niche enterprise, we choose not to grow to scale and rather service a small client base at very high service levels. Fundcount is a very good partner to do so, however, after staff costs, Fundcount remains our top expense.
That being said, Fundcount is worth the cost and that is why we have been using it for over a decade.

Avantages

I like that all my client data is in a database and can be reported, sorted and used in a variety of different ways. I like that the entities are connected in the software and information from one partnership or fund flows through nicely to its owners. Easy to run financials and it is nice to see real allocations schedules for my clients.

Inconvénients

We tend to have problems such as not being able to get into FundCount around updates.

Avantages

I'm very impressed with the versatility and sophistication of the software. It is easily adapted to accommodate the unique nature and reporting requirements of virtually any fund. Customer support is outstanding.

Inconvénients

Software updates occasionally cause unexpected issues. An inconvenience, but the customer team is quick to address and correct problems.