Onna

Avantages

The simple API interface makes it a lot easier and more intuitive to access information and data from all productivity apps like Slack, Salesforce, etc. in one readily-available connected format. Onna saves me a lot of time and saves me a lot of hassle by eliminating the need to switch between multiple apps & platforms to access data. A truly 'bridging application' for a multitude of apps. The eDiscovery feature makes for a robust productivity booster especially in these work-from-home times without having to email the team back and forth.

Inconvénients

The customer support team takes long to respond to queries or issues with certain features, which in my opinion should be improved especially if the selling point is to improve productivity. Security features could be improved although sufficient at this point in time.

Avantages

- User interface is modern and intuitive
- The solution is quite fast
- API based
- Preview functionalities presented it in the search results.
- Can customize Tags at the document level to speed-up future searches

Inconvénients

- UI is only in English
- Inherited security is still a roadmap
- Versioning not yet available

Alternatives envisagées 

Pourquoi passer à Onna

Avantages

This is one of the only, if not the only, tool to collect FB at Work and Atlassian data, and does a good job

While not Onna-recommended, I was able to successfully collect our Client's on-prem Confluence data from our offices over VPN using a laptop (at least 30 GB).

Not sure if it fits here, but the level of support was fabulous!

Inconvénients

It's difficult to QC collections in the main portal with the available detail.

The review / export portal sometimes temporarily fails to display data in the work space, causing minor cardiac events. (Though it always came back).

Avantages

This tool is very helpful for collecting difficult and/or new non-traditional ESI data that does not yet have an efficient compliance tool built into the software. I also really like that post indexing, no additional ESI processing is required; collected data can be exported to a load file which makes review very efficient.

Inconvénients

Indexing seemed spotty at first and the error reporting was not very detailed. The Support Team took a bit long to respond to requests. I believe most of these kinks have been since resolved.

Avantages

Centralization of process, one tool for many needs, internal investigations, ECA for legal matters large and small, legal hold management and more!

Inconvénients

Still a bit of work to do on security, but there is not much not to like the pros list is very long while the cons list is one or two (which given Onna's responsiveness and collaboration mentality with their clients would be handled and down to zero very quickly).