Google Voice

Avantages

Intégration naturelle avec tout l'environnement google et les appli bureau / téléphone ainsi que la facilité de configuration.

Inconvénients

Peu de fonctionnalités en définitive, il y a plus d'options sur une simple ligne OVH côté téléphonie et la vue des contacts est perfectible, par ex impossible d'ouvrir une fiche prospect complète depuis google voice.

Alternatives envisagées 

Pourquoi choisir Google Voice 

Pourquoi passer à Google Voice

Avantages

Les fonctionnalités ayant le plus d'impact c'est la transformation de la voix en écriture a travers son système d'intelligence artificielleEt son assistante audio Et en fin son utilisation facile adaptation facile a la portée de tout le monde

Inconvénients

En terme d'inconvénient je dirai que le fait parfois de ne pas toujours donner les réponses attendues suite a la mal interprètation du message transmis et cultive aussi la paresse

Avantages

Configuration simple et droits admins bien délimités.

Inconvénients

Malgré la fluidité de mise en place et de configuration, trop d'appels manqués, de loupés dans les redirections automatiques, et la qualité du son très médiocre.

Avantages

C'est facile de passer des appels à l'international et envoyer des messages

Inconvénients

Si l'envoi de messages pouvez se faire sans connexion

Avantages

Il me permet de changer ma voix n'importe comment

Inconvénients

Demande assez de connexion internet pour pouvoir le faire

Avantages

Dans ce logiciel, c’est sa disponibilité à être utilisée sur tous les plateformes qui est le plus plaisant, elle est largement accessible à tous. De plus, c’est ça rapidité a transmettre les informations qui la rend encore magnifique, et la qualifie comme utile idéal…

Inconvénients

L’inconvénient est qu’elle a une intonation robotique. Bien que la voix Google soit de grande qualité, elle peut parfois manquer de l’intonation naturelle et de l’émotion que les êtres humain mettent dans leurs paroles

Avantages

L'efficacité de transcrire la voix dans le cas de recherche en ligne

Inconvénients

Enregistrer des mots tel qu'ils sont prononcés dans certaines langues

Avantages

I appreciate the quick and easy( Sign-up, Set-up, and startup). Also explaining the use, function, and purpose of google voice to my older not has technology savvy co-workers and president.

Inconvénients

Not being able to cultivate a new number of your own. Even if the was a premium needed i still think that google voice needs to have that feature.

Avantages

The ability to take calls from multiple devices logged in with same Google account.

Inconvénients

Inability to make calls over Wi-Fi or when carrier isn't available

Avantages

I appreciated the ease and versatility of Google Voice. It was super easy to begin the process, especially since I already have a Google email address. Picking different plans was also great because you can choose based on your budget and desired functions.

Inconvénients

I was least fond of the period when the number was cut off due to inactivity. I wished the period was longer since I was fresh in my business.

Avantages

It is free and can be used as a secondary telephone line.

Allows screening of calls before accepting a call.

Inconvénients

The telephone number gets cancelled after a few month of non-use.
Relatively limited features.

Avantages

I love having a number I can use just for business. It takes voicemail and receives text messages. You can also forward calls anywhere you need. Also spam calls are automatically separated and silenced. Voicemail messages are in text, so you can quickly read them.

Inconvénients

You do have to use it or lose it. It will remind you to take or make a call, if you go a certain time with no calls.

Avantages

This is one of the cheapest virtual phone services that you will find sense it is free and it’s almost perfect. It has just the right amount of features. It is lacking some things but of course, as a free service that’s to be expected but for the price I absolutely recommend everybody who is starting a small business to start with your voice.

Inconvénients

The only cons for Google Voice is the issue with the call [sensitive content hidden] and not being able to know if a phone call is coming to your personal cell phone or if a call is coming from Google Voice because it only gives you two options you’re either getting a phone call from just the regular caller ID which it looks exactly like your normal phone call collar ID or you can set your Google voice number as a contact in your phone so that way you know that a call is coming to you from Google Voice but it takes away the call ID feature so I wish they would fix this. I also wish they would have a virtual answering service like a robot which most other services have but of course those cost so I can’t really say it’s a con because everything you’re getting Is great

Avantages

Google voice was simple to use. It’s interface is very user friendly and had a great reload speed. The text feature was phenomenal and made our job a lot easier.

Inconvénients

We send automated messages to our customers. We got flagged for it and we’re unable to continue messaging them. Very disappointing. There was no way to confirm that we weren’t spamming random people.

Avantages

Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google integrated system, our IT Management was easy as possible.

Inconvénients

Be aware - CANADIAN users - Google Voice doesn't support SMS or text based features for Canadian phone numbers.

This means no access to authentication systems required for mobile and remote work.

That made the product a none starter for us, and after moving our whole system over, we had to move it right back to a competing service that offered SMS features.

Avantages

All you need is internet access to use Google Voice, which produces clear calls.

Inconvénients

The majority of my clients are in the United States. It primarily calls the USA free.

Avantages

Very useful as we needed to setup a separate phone number for the business.

Inconvénients

Was a bit difficult in setting up initially but I assume this would be the case regardless as setting up a new phone number isnt exactly easy.

Avantages

Google Voice is a fantastic tool I've incorporated into my business from Day 1. Most business owners would prefer not to give out their personal phone number to clients and that's where Google Voice jumps in! I've used Google Voice for managing my MTRs and STRs and it has been an essential part of my business from communicating with guests via texts to jumping on a call with them for emergency questions or concerns. Highly recommend to other business owners!

Inconvénients

No cons that I can think of other than sometimes, the voicemail transcription doesn't work.

Avantages

What I absolutely love about Google voice is that when I am driving and you're not allowed to have your cell phone you can talk easily into it and it will send a text for you or if you're doing chores around the house or the office

Inconvénients

The only thing you need to be careful about with Google voice is make sure you are pronunciating your words so that it doesn't misspell or misinterpret what you're saying in fact I am using Google voice right now to make this review

Avantages

I like how Google Voice was attached to my email. If I missed something on Google Voice, I still had things come through in other spots I would see it.

Inconvénients

Google Voice only allowed for a specific amount of contacts. We met the limit fairly fast and then had no capability of adding any more.

Avantages

This product is amazingly useful for the differently abled community. My father has been diagnosed with ALS for over a year, and Google Voice and similar programs are integral to his day to day functioning, as finger mobility has decreased. This program helps countless differently abled men and women to still perform their day to day tasks and has been necessary for my father to continue working.

Inconvénients

The biggest annoyance is that the texting feature is limited to the USA, which I understand due to the difficulties of incorporating it globally from both a financial and practicality standpoint. There are only a few instances where it would be nice to text folks from other countries, though, so thankfully it is not a huge issue.

Avantages

I only have the free version of google voice and I must say it does just what I need it to do. It doesn't have all of bells whistles but I really don't need those. I just need a local number and a number that is not my personal cell.

Inconvénients

Although it has a "Do not disturb" feature I would love it if I could set office hours, so that I don't accidentally pick up calls after hours. Also would be cool if clients received an automated message with office hours when they text after hours. But again, this is a FREE no frill options...so I think for me the pros outweigh the cons for now. Not sure this is a great option if you plan to scale your team quickly, but again I don't know much about the upgraded plans either.

Avantages

I love how easy it is to use, I can use this phone for my business, it’s affordable and it sends you emails for your notifications on the app, it actually lets me know if someone called & if they left a voicemail

Inconvénients

I didn’t like how it never notified me when someone called as they were calling, it just notified me about missed calls & voicemails

Avantages

how i could do things with out having to use my hands

Inconvénients

doesn't work on all devices unless in the app or an android

Avantages

I am happy that it's always attached to your Google account and that it's so quickly able to use. I can also switch my number.

Inconvénients

I really don't like that I can't use this unless I have a number attached. Also the voip label gives for a disappointment when using the number for some things. It's more of a restriction and I wish it wereally completely free without restrictions