Google Voice

Avantages

Intégration naturelle avec tout l'environnement google et les appli bureau / téléphone ainsi que la facilité de configuration.

Inconvénients

Peu de fonctionnalités en définitive, il y a plus d'options sur une simple ligne OVH côté téléphonie et la vue des contacts est perfectible, par ex impossible d'ouvrir une fiche prospect complète depuis google voice.

Alternatives envisagées 

Pourquoi choisir Google Voice 

Pourquoi passer à Google Voice

Avantages

Les fonctionnalités ayant le plus d'impact c'est la transformation de la voix en écriture a travers son système d'intelligence artificielleEt son assistante audio Et en fin son utilisation facile adaptation facile a la portée de tout le monde

Inconvénients

En terme d'inconvénient je dirai que le fait parfois de ne pas toujours donner les réponses attendues suite a la mal interprètation du message transmis et cultive aussi la paresse

Avantages

Configuration simple et droits admins bien délimités.

Inconvénients

Malgré la fluidité de mise en place et de configuration, trop d'appels manqués, de loupés dans les redirections automatiques, et la qualité du son très médiocre.

Avantages

C'est facile de passer des appels à l'international et envoyer des messages

Inconvénients

Si l'envoi de messages pouvez se faire sans connexion

Avantages

Il me permet de changer ma voix n'importe comment

Inconvénients

Demande assez de connexion internet pour pouvoir le faire

Avantages

Dans ce logiciel, c’est sa disponibilité à être utilisée sur tous les plateformes qui est le plus plaisant, elle est largement accessible à tous. De plus, c’est ça rapidité a transmettre les informations qui la rend encore magnifique, et la qualifie comme utile idéal…

Inconvénients

L’inconvénient est qu’elle a une intonation robotique. Bien que la voix Google soit de grande qualité, elle peut parfois manquer de l’intonation naturelle et de l’émotion que les êtres humain mettent dans leurs paroles

Avantages

L'efficacité de transcrire la voix dans le cas de recherche en ligne

Inconvénients

Enregistrer des mots tel qu'ils sont prononcés dans certaines langues

Avantages

Being manager of real estate agency Google Voice allows me to have a second phone number instead of using my own personal phone number.
This protects my personal phone number from scams and cold calls by screening the calls first before answering them.
It is also great to receive text messages from sms marketing.

Inconvénients

Therebare times when i might miss calls due to glitches but that happens really once in while so big thumbs up.

Avantages

The ability to take calls from multiple devices logged in with same Google account.

Inconvénients

Inability to make calls over Wi-Fi or when carrier isn't available

Avantages

I found the pricing to be the most affordable option.

Inconvénients

I wasn't able to send out of office replies or set out of office hours.

Avantages

The ability to have a telephone number that I can use on my laptop.

Inconvénients

The inability to tie more than one telephone number as a base for my Google voice number.

Avantages

I appreciated the ease and versatility of Google Voice. It was super easy to begin the process, especially since I already have a Google email address. Picking different plans was also great because you can choose based on your budget and desired functions.

Inconvénients

I was least fond of the period when the number was cut off due to inactivity. I wished the period was longer since I was fresh in my business.

Avantages

This is one of the cheapest virtual phone services that you will find sense it is free and it’s almost perfect. It has just the right amount of features. It is lacking some things but of course, as a free service that’s to be expected but for the price I absolutely recommend everybody who is starting a small business to start with your voice.

Inconvénients

The only cons for Google Voice is the issue with the call [sensitive content hidden] and not being able to know if a phone call is coming to your personal cell phone or if a call is coming from Google Voice because it only gives you two options you’re either getting a phone call from just the regular caller ID which it looks exactly like your normal phone call collar ID or you can set your Google voice number as a contact in your phone so that way you know that a call is coming to you from Google Voice but it takes away the call ID feature so I wish they would fix this. I also wish they would have a virtual answering service like a robot which most other services have but of course those cost so I can’t really say it’s a con because everything you’re getting Is great

Avantages

Google voice was simple to use. It’s interface is very user friendly and had a great reload speed. The text feature was phenomenal and made our job a lot easier.

Inconvénients

We send automated messages to our customers. We got flagged for it and we’re unable to continue messaging them. Very disappointing. There was no way to confirm that we weren’t spamming random people.

Avantages

I appreciate the quick and easy( Sign-up, Set-up, and startup). Also explaining the use, function, and purpose of google voice to my older not has technology savvy co-workers and president.

Inconvénients

Not being able to cultivate a new number of your own. Even if the was a premium needed i still think that google voice needs to have that feature.

Avantages

Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google integrated system, our IT Management was easy as possible.

Inconvénients

Be aware - CANADIAN users - Google Voice doesn't support SMS or text based features for Canadian phone numbers.

This means no access to authentication systems required for mobile and remote work.

That made the product a none starter for us, and after moving our whole system over, we had to move it right back to a competing service that offered SMS features.

Avantages

Very useful as we needed to setup a separate phone number for the business.

Inconvénients

Was a bit difficult in setting up initially but I assume this would be the case regardless as setting up a new phone number isnt exactly easy.

Avantages

Google Voice is a fantastic tool I've incorporated into my business from Day 1. Most business owners would prefer not to give out their personal phone number to clients and that's where Google Voice jumps in! I've used Google Voice for managing my MTRs and STRs and it has been an essential part of my business from communicating with guests via texts to jumping on a call with them for emergency questions or concerns. Highly recommend to other business owners!

Inconvénients

No cons that I can think of other than sometimes, the voicemail transcription doesn't work.

Avantages

setup was easy and anything I didn’t understand was easy to find the answer

Inconvénients

I dont have anything that was glaringly obviously wrong.!

Avantages

Easy setup.
Texting capability.
Voice calls can be sent to cell phone or other devices.

Inconvénients

Sometimes is hard to tell when call is forwarded to your cell from Google Voice.

Avantages

I like how Google Voice was attached to my email. If I missed something on Google Voice, I still had things come through in other spots I would see it.

Inconvénients

Google Voice only allowed for a specific amount of contacts. We met the limit fairly fast and then had no capability of adding any more.

Avantages

Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number.

Inconvénients

Wish there was a way to distinguish when a call was coming through my Google line versus regular line.

Avantages

I like that you can use Google Voice from your personal cell phone and call families from Google Voice.

Inconvénients

There is not anything that I do not like about this product.

Avantages

It allows me to have a work number that keeps my work communication separate from my personal. This is very useful for me. It is easy to use and functions how I need it to, especially for my role.

Inconvénients

It does not give me caller ID very often. It also does not let me create contacts within the app; I can only create them through the website on my computer which is not as efficient as I would like.

Avantages

I only have the free version of google voice and I must say it does just what I need it to do. It doesn't have all of bells whistles but I really don't need those. I just need a local number and a number that is not my personal cell.

Inconvénients

Although it has a "Do not disturb" feature I would love it if I could set office hours, so that I don't accidentally pick up calls after hours. Also would be cool if clients received an automated message with office hours when they text after hours. But again, this is a FREE no frill options...so I think for me the pros outweigh the cons for now. Not sure this is a great option if you plan to scale your team quickly, but again I don't know much about the upgraded plans either.