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- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Easy to Use
Avantages
Very easy to use and get setup. Had no problems getting signed in and started.
Inconvénients
There wasn't really anything that I liked least about the software. It was very easy to use.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Good Product But..
Avantages
It's an easy to use product and good integration with Expensify.
Inconvénients
Checking into an airline, specifically SWA, the attributes do not transfer. For example, I need to copy the confirmation code, first name, and last name in order to check-in.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Simple, quick, easy.
It has been great, I would recommend this to anyone.
Avantages
TripActions is an easy way to book business travel. The company card is already attached to my account and gives me many options for hotels and flights. Their customer service was excellent as well, I had to change my flights last minute and their team was able to help me adjust without any issues at all.
Inconvénients
Nothing so far. I have used TripActions with my company for the last few months and it has been the easiest way I have seen to book corporate travel.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Great Customer Service
Mostly pretty good, good integration with expensify.
Avantages
Tripactions customer service always feels like they're there for me whenever I have a question or issue.
Inconvénients
Price discrepancies from other mainstream travel booking sites exist.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Just easy to use
Keeps costs associated with travel down.
Avantages
UI and setting up profile is simple. Search function set up and changing a search is simple too. Credits for Amazon are great too.
Inconvénients
Nothing comes to mind with the use of the software.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
User Friendly, Plenty of Perks
Avantages
Extremely easy to use. Love that there's a user friendly mobile app as well. On top of all that come some pretty great perks that I don't think anybody could possibly complain about.
Inconvénients
Maybe this one's on me - but it automatically (or I didn't read the fine print carefully enough) booked a hotel for me with the non flexible option (the cheapest). Usually my team and I need flexibility so I never choose this option, and in this case, I needed to cancel my last night with the hotel I chose. I couldn't because I was unaware I was booked with the non flexible price. If the platform could make it a little more clear which option you're diving into, that'd be ideal!
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Rock Star Travel Service
I feel like always have a travel assistant in my pocket because of TripActions. The mobile app is so easy to use and I never worry when flight delays happen because I know TripActions agents will help me out and save the day!
Avantages
Amazing service, super easy to use, mobile app for traveling, and tons of automated features
Inconvénients
The dates don't automatically match up with your itinerary when booking a car rental
- Secteur d'activité : Sports
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Tripactions Review
Tripactions saves our company lots of money by incentivizing booking cheap flights/hotels while traveling which we do a lot.
Avantages
Love that you can get rewarded for saving your company money. Makes compare and contrasting rates very easily.
Inconvénients
Have experienced a few glitches or hiccups when booking but nothing too crazy and have always received good support and got it taken care of.
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Great way to book travel
Avantages
It’s been easy to book or reschedule work and personal travel. The support team has helped me numerous times with booking or rebooking with last minute changes.
Inconvénients
I understand there are some limitations set by company on types of flight tickets or rooms but I do wish I could still book them from tripactions and simply not expense the extra amount.
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Simply and easy to use!
Avantages
I love that TripActions makes it easy to book travel for work while also showing me what flights my colleagues may be on.
Inconvénients
Canceling and rebooking a flight can be a pain but then again it is a pain no matter what app you are using.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Easy, efficient and awesome!
Overall, TripActions takes all the stress out of travel, the booking is seamless and they can accommodate any request you have!
Avantages
It is super easy to find flights when you want go leave, at a price my company is willing to pay. I love that you can filter for in policy flights/hotels so you don't wait your time trying to book something out of policy. I love the map feature on the hotels so you can easily book close to where you will need to be in any given city.
Inconvénients
I have not yet found something I do not like about this software.
- Secteur d'activité : Biotechnologie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Great job guys!
Great job overall. I became familiar with how to use the program very quickly and it is still my preferred method to book business travel.
Avantages
Easy to use
Website is very intuitive and nicely designed
Text reminders are a nice feature
The whole process feels very streamlined and simple.
Inconvénients
Sometimes the cost is just sliiiiightly more expensive that other softwares that we use.
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Trip Actions review
Avantages
Ease of using the app. I also enjoy that you can book personal or professional trips.
Inconvénients
Not really the softwares fault...but a con is not having all the options available to us because it is outside our companies policy regarding timeframe
- Secteur d'activité : Sports
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
TripActions Review
Avantages
The simplicity - Very easy to navigate through
Inconvénients
I have never had a bad experience with TripActions -
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Overall Experience
Avantages
Ease of Use when booking a hotel and or flight.
Inconvénients
The manual process of working with Southwest Airlines.
- Secteur d'activité : Design
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Get paid to save money!
I appreciate the real-time customer support via chat. The site is very easy to navigate, my personal information is easy to update (plus add new memberships), and it's clear to see if your searches are within company's pricing policy.
Avantages
Rewards, I've never been incentivized to save money by choosing a cheaper hotel or flight. Also, the integration with the iPhone app. I love that all my flight tickets, hotel and car are in own place, easy to find.
Inconvénients
No price matching. I've found hotels that are a few hundred dollars less and I wasn't able to buy for the price on TripActions.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
TripActions Review
Overall experience using TripActions has been really good. I would definitely recommend it to my colleagues.
Avantages
It is very user friendly and easy to navigate.
It also has rewards for saving employer money.
It has the ability to customize the trip to our preferences such as departure time or airline.
Inconvénients
TripActions needs to increase its partnership to cover more major airlines.
Would be better to have more information regarding places to stay that can justify their ratings.
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Makes booking easier
Avantages
TripActions makes booking hotels and flights for my employees very easy
Inconvénients
The cost is not always the least expensive for the flights
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
What an amazing travel tool!
Avantages
TripActions has made booking travel so much easier! It is amazing where I can earn Amazon Rewards while booking travel I normally would take for my business trips. I am also a fan of how they can ingest all of my Frequent Flyers, Hotels, etc. to match up where I will get the best pricing for reward.
Inconvénients
The initial set up of inputting all of my rewards cards was a pain and I have found the customer support chat NEVER works.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Easy to use
Avantages
UI is very easy to navigate and the customer support is really good with quick response and feedback loop.
Inconvénients
Sometimes you can get cheaper fares outside
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
TripAction is a must
We were running through the SF airport and our gate kept changing and the TripAction app didn't skip a beat... always updated the flight into in real-time.
Avantages
-The real-time updates (flight status updates, gate changes, etc)
-All in one place (hotels, flights, etc)
-Easy to apply reward IDs
Inconvénients
Do not have any complaints as of right now
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
TripActions makes traveling easy
Overall, it's been great and has made planning travel much easier.
Avantages
It's very easy to navigate and it finds great options.
Inconvénients
I wish you could include corporate codes to offer discounts at specific hotels.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Beautifully designed travel booking site with performance to back it up
To date, TripActions provides the best online travel booking experience.
Avantages
The user experience is excellent, from the fast onboarding time, to searching for travel options, to the friendly and omnipresent support chat. There's even a gamification aspect where you can select lower cost options and get rewards for saving the company money. Most importantly, the search is very comprehensive and there are many selections to choose from. Support is also amazing and can help with booking or other issues.
Inconvénients
The expensify integration is pretty basic, would have liked to see deeper integration. Occasionally you'll see some oddities when it comes to pricing. TripActions pulls from a number of different sources to find hotel options, it would be nice if you could filter the sources from the options page.
- Secteur d'activité : Automatisation industrielle
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
TripActions Pros and Cons
Avantages
I like how your software has an app that makes booking trips on the go very easy. You always have a lot of options available. I was surprised by the number of high-end hotels that have deals. Makes traveling a lot easier when you are gone most of the month.
Inconvénients
When I need to book a multi-city flight, This is usually a complicated process with the times you offer. Booking hotels is easy, but I think flight options need to be better.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Wouldn't use another tool
TripActions saves me time which is the most valuable thing to me.
Avantages
I can't tell how much I value someone taking care of my travel. Last month I needed to change my reservation and within a matter of 2 minutes, TripActions had it taken care of. You hear a lot of companies that are "customer-obsessed" or "customer-focused" but TripActions is the only company to show me that.
Inconvénients
I wish I could book personal travel the same way I book corporate travel.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Honest and Quality
The software and the support is very effectiveness and helpful.
Avantages
I used TripActions for manage my trip. Me and my friends had 4 flights each one, so we need to contact the support to help us to mark our places, the support team attended us in an amazing way, with very attention, friendly and effectiveness. I am very satisfied with the service.
Inconvénients
The first time I used, I had some difficult to see my dashboard flights with an adaptation in the timezones, but it was quickly resolved.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Awesome booking app
My company uses this app a lot for booking of staff trips and I use it to book my trip to New York September last year. I can say the app is awesome and friendly.
Avantages
I like the ease of booking of travel and a timely reminder on the bookings
Inconvénients
I don't any cons yet. Maybe with time, I can bring out the cons
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Easiest travel site I’ve ever used
Avantages
The site is Clear, simple, easy to use & fast
Inconvénients
No cons to report at this time. I don’t have any issue
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Excellent
Avantages
The software is VERY easy to use and intuitive. When I have had an issue with a hotel or reservation, the instant chat was most helpful and the customer service reps immediately took care of my issues! Great all around!
Inconvénients
Some of us have gotten a bit confused with the combination of trips... if you book a hotel separate from your air reservation, we got confused trying to combine them. Not a big deal.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Peace of Mind for Growth and Scale
I like it. I think it's a good way to manage corporate travel expenses. It's easy to use, customer services always is there to help and try to find you the best deals
Avantages
The rewards program. I like the fact that I can plan my entire trip for all my coworkers on one platform.
Inconvénients
When I want to book a flight sometimes it shows up as sold out. I have to refresh the page or reach out to a Customer Rep for them to do the purchase for me.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
TripActions is Fantastic
TripActions has been very easy to use and allows me, and my team, to stay within our company policies without doing anything outside of TripAction. The mobile app makes it extremely easy to access all trip information as well.
Avantages
The ease of access to my itineraries as well as the ability to book colleagues travel at the same time to ensure flights/hotels are the same.
Inconvénients
I have yet to find anything that I don't like about TripAction.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Quick and Easy Travel Booking/Management
The Customer Support has been outstanding, any issues I've had have been quickly resolved with great professionalism!
Avantages
I can quickly view flights and travel options and filter the results as needed.
Inconvénients
I wish it were easier to compare flight side by side.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Ease of Use
Avantages
Ease of use. I love the ability to use the platform for both personal and business use cases.
Inconvénients
There wasn't anything that really stuck out to me as being 'bad'. UI is nice and sleek. Easy to use on mobile and desktop.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Love TripActions!
Corporate travel tool, really enjoyable user experience
Avantages
Really enjoy the easability and simple travel bookings
Inconvénients
Their is sometimes a need to pay out of pocket for hotel requirements, which I believe is likely an internal problems
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Love the reminders
I love it!!! Easy to use, having the information at my fingertips is the best.
Avantages
I love the reminders and ease to pull up my trip information.
Inconvénients
Currently I do not see anything that requires change or room for improvement
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Would recommend
Avantages
My job uses this for booking travel. It takes you from flight/car to hotel options seamlessly and links with your company's expense platform so you can get your money back quickly. I think it's great!
Inconvénients
There was hardly a learning curve at all. I wouldn't even count it as one. The software it great.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Amazing, but why not offer all the available price points???
Avantages
The mobile funcationality was great. I can easily make changes from my mobile app and get a chat going with a customer service rep in moments.
Inconvénients
At times, I was able to find better price points on flights directly from the Delta or Southwest website. That being said, I purchased outside of the app which defeated the point of using it.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
White Glove Service
It's been great using TripActions. I used to book travel through individual airline, hotel, and car rental sites. This is way quicker and less stressful
Avantages
What I like most is ease of use and its available as an app as well. I'm in the field a lot so I book from my phone and computer the same. Its great both ways.
Inconvénients
So far i haven't had any issues with the software
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Easy and efficient
Avantages
Trip Actions makes everything simple, which in the world of last-minute bookings and searches, is greatly appreciated. The UI is very intuitive / small learning curve.
Inconvénients
Flights in particular don't seem to aggregate to the lowest prices seen on other sites - wish some of the more aggressive rates could be available here.
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Positive Experience
Avantages
Makes it easy to use and book travel, love the rebates and rewards program, and customer service is great!
Inconvénients
Nothing to complain and have a great overall experience
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
We have just started with TripActions, and it is pretty slow ramping up.
Tracking on travel.
Avantages
I love that it incentivizes more cost effective travel and accommodations. Creating better behavior in booking travel seems to be more rewarding for most people. I also enjoy that it is not a monthly cost that we are locked into, it is pay to play. With the size of my company, that makes a lot of financial sense.
Inconvénients
I think it would be great if TripActions could work on a sort of rubric for what limits/budgets they suggest for all major cities. This would help in setting up the any sort of limitations for travelers.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
i like it
it was great
Avantages
- easy to use
- trip related itineraries in one place
- option to lyft to particular trip location
- checking in on the app and scanning app instead of paper when onboarding
- no papers were printed
Inconvénients
maybe that the lyft routes gave me weird routing?
it would be nice to see selections of routes before going on the lyft app
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
TripActions
Avantages
It's easy to use. And the support is great.
Inconvénients
Can't think of anything. It's been reliable and effective.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Easy to use with responsive customer service
Avantages
It's easy to use and find what you need and the filters are great. Also the customer service is prompt and very helpful and friendly.
Inconvénients
Having to log into another platform. However, once you're logged in it streamlines other websites and options, creating a nice experience.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Sales Rep User Review
The customer support is the best!
Avantages
-Ease of use
-Ability to have Corporate CC pay for trips, instead of waiting for reimbursement
-Ability to earn Amazon dollars as those are valuable to my family
Inconvénients
-Eventhough I listed ease of use as Pro, the UI could use some simplification
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
TripActions Makes works travel easy
Avantages
I like the ease of booking on TripActions. I can easily use my personal payment or the company card and the information feeds directly into our reimbursement software.
Inconvénients
I have not had any bad experiences with TripActions.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Great Program
Avantages
The software, app, and site are very easy to navigate
Inconvénients
I really do not have any cons about the soffware
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Thank Goodness for TripActions
Avantages
This software literally takes all of the stress out of my travel planning. It shows me the best value for my dollar and I actually really love that it shows me where my colleagues have stayed before. Best feedback is via word of mouth! To top it all all, the customer service is exceptional! I've had to chat in a few times to have some things adjusted for business travel and they quickly took care of EVERYTHING for me. It seriously was a breeze. 10/10 would recommend to any business. We are lucky to have TripActions!
Inconvénients
Literally nothing. It's so easy to use.
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Great tool for business travel
Avantages
I have used it several times for out of state travel. Navigating was easy to use and booking and updates were hassle free.
Inconvénients
The user experience has been great. No issues.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Travel booking is easy with TripActions
Avantages
Super easy to use, easy to book seats on air travel, great modern UI, and customer service is incredible.
Inconvénients
Nothing. A few of my colleagues have experienced customer service issues but I have not.
