Navan

Avantages

La réservation se fait en quelques clics, tout est paramétré par notre entreprise, et c'est très simple de retrouver ensuite les factures. Possibilité également de réserver des chambres d'hôtel pour plusieurs !

Inconvénients

le temps de chargement de l'app peut parfois être un peu long !

Avantages

Aucun, rien à dire, tout est mauvais, de la plateforme elle même au SAV

Inconvénients

Tripactions est un revendeur frauduleux. J'ai fait une réservation d'un hotel très couteux via leur plateforme. Mon manager n'a pas pu valider cette demande dans les 24heures. Elle a donc été automatiquement annulée et débitée. En appelant l'hotel, ils m'ont confirmé que Tripactions avait annulé la réservation, dans les délais impartis par l'hotel qui ne procédait à aucune rétention financière. C'est donc Tripactions qui a gardé l'intégralité de la somme et a refusé de trouver une solution pour me loger.

Avantages

helps improve the optimization of expenses for each trip scheduled for each employee, its functions make the entire process of expenses, reservations, changes easier to carry out and better scheduled with the correct and clear information of everything to keep correct accounts. The special rates it offers make for significant savings

Inconvénients

all the information is clear and precise for each trip booked, it has been perfect without mistakes and very kind on the part of the advisors

Avantages

Travel support. If last minute changes needed to take place for flights, they would handle all if arrangements easily in a timely manner.

Inconvénients

There were times that rental car pricing would show a low daily rate but when i would get the rental car, pricing would be 3x - 5x the daily rate. After this happened a couple of times, I only used specific rental companies. Navan support said they had no control over displayed pricing for rental cars at the time.

Avantages

We are using Navan for both travel booking and travel expenses. It is very easy for travelers to book trips and submit expenses.

Inconvénients

Being the admin to the system is a struggle. It does not feel like Navan is designed with the admin in mind.

Avantages

Ease of use and nice UI/UX.
Many booking options and expenses categories.

Inconvénients

You are stuck only with Navan booking options, some areas and destinations can be incredibly expensive for now reason if booking via the app.
Fees are everywhere so watch out and monitor for the best deal there is in the app.
we did not use Navan for several trips due to these concerns.

Avantages

I used Navan for booking personal and business trips.

Inconvénients

Limited customization options for travel plans.

Avantages

Super easy to use and is packed with great features for employee travel and reimbursements

Inconvénients

I havent run into any issues while using Navan thus far

Avantages

Navan makes it really easy for me to book trips for work travel and to submit expense reports associated with that travel. The UI is great as it is very simple to use and very user friendly as well. Navan is a very intuitive travel and spend platform all in one solution.

Inconvénients

The only con I have noticed is that sometimes the search for travel or hotel will not populate the full list of options versus if you are looking at google flights or agencies like Expedia, you get more options and sometimes with better pricing.

Avantages

With this software, it is easy to manage expenses management and travel related management.

Inconvénients

No issues with Navan and it has been amazing.

Avantages

Great way to book company travel with seamless integration for expense tracking.

Inconvénients

Our employees wish they could also book Airbnb stays on there.

Avantages

The UI/UX is very slick, modern and pleasant.
I like the many comparison options as well as the rewards offered.

Inconvénients

The filtering and visualization options around accommodations are a bit limited.

Avantages

Very intuitive on how to use especially when mastering the policy management

Inconvénients

Some functionalities are being rolled out before being fully functional (example Navan Connect)

Avantages

Nothing here that I don't already have on Trip It and/or the airline app.

Inconvénients

Limited options, poor orientation from the company, flat out refusal to discuss benefit losses suffered by the frequent fliers who can no longer access their accounts with the big airlines.

Avantages

My company uses TripActions to manage all of our company related travel bookings for Hotel, Airfare, Rental Car, etc. This tool is easy to use and allows you to search only options that are within the company policy range, to ensure you are compliant with reimbursement restrictions. You can also earn Amazon Gift Cards for certain bookings, which is a unique feature that often helps sway my decision of which flight time or hotel I will book to earn extra value. They also have a very responsive customer service team, that is available to answer any questions regarding bookings, help rebook travel when needed, and other support related issues. Overall, a great product that I highly recommend!

Inconvénients

There are not a lot of cons to this software for my use case. If I had to select one, I would probably say the $15 booking fee that is added on to all bookings, however, this goes to cover the cost of support. If you need to use customer support for your booking, then the $15 fee is well worth it as they manage every aspect for you in regards to questions/clarification, rebooking, etc. Since my company covers this booking fee cost in reimbursement, it isn't really a big deal for me if I don't end up using the support function for every trip.

Avantages

I really like how the booking options display based on the company 's travel policy. This has streamlined the booking process because users are not having to get approval so long as the booking fits within the provisions of the policy.

Inconvénients

With hotel booking, a user can select to search based on a company office location (that have been configured); however, this is not available for flight bookings. We have unfortunately had a case where someone selected the wrong airport (a 4.5 hours' drive away) because it had a similar name to the right one. This would have been avoided if the user could have selected to search for flights based on their location and the office location to which they were traveling.

Avantages

I did not care for anything about this software

Inconvénients

It does not add value. It does not provide anything that my individual airline, hotel, and rental car apps do not already provide. It is annoying and gets in the way between me and my reservation

Avantages

It is very intuitive and easy to use. Finding hotels and flights hasn't been that easy.
Great feature: you can create an "itinerary" and have flight and hotel under the same folder.
They have great customer service (I've only used the chat portion)! They are vert friendly and are quick to answer.

Inconvénients

A little disappointed that I cannot link my hotels.com rewards program. I have notified their customer service team, and apparently a lot of people have requested that they link hotels.com reward program so hopefully they are working on it.

Also, some of their features are inaccurate. For example, I bought what I thought was a train ticket but it was in fact a bus ticket.. it didn't mention it in the booking process.. I only found that it was a bus ticket in the confirmation email I received AFTER entering my credit card information and paying for it. HOWEVER, I mentioned it to the customer service team and they looked into it, apologized and offered a refund if I was no longer interested in taking this trip!!

Avantages

Feature-wise this is on par with most other travel booking sites such as concur. The website is quite modern and loads quickly which is important. Most of the time when booking travel, you are waiting for the search query to finish running. TripActions UI make it more palatable to wait. I also really like the incentives program which offers up cash which can be redeemed for gift cards if you choose a more affordable option. It's a nice reward for good corporate citizens. The other great thing is that it shows all the different ways to book the property, i.e. through hotels.com or directly through the hotel.

Inconvénients

Sometimes certain hotel properties that I want do not show up in the primary search. I have to go back and explicitly search for these properties. While the search time is quite reasonable, it can always be faster! But I understand they need to query a variety of systems to get the right pricing.

Avantages

The ability to earn rewards from choosing lower cost options, which can be redeemed for Amazon GCs, travel, and more. Great way to game-ify booking travel along with saving the company money. The website and mobile app both have very modern interfaces and performance is reasonable when loading all the travel permutations. Setup is very easy for user preferences and loyalty IDs.

Inconvénients

I didn't like how they split choices between rewards points earning and non-rewards points earning hotel selections. They also split between those options which are eligible for cashback rewards and those that are not. It's all to provide more options but it ends up confusing more than anything. The other thing to note is that if you are booking a new trip, Tripactions charges a set fee. So make sure you combine hotel and flight bookings otherwise you will be hit with a separate fee per booking.

Avantages

Ease of use, gamification and customer service

Inconvénients

cancellations are challenging, pricing can vary

Avantages

We just started using TripActions right before the pandemic where we are no longer traveling, but I have to say, this is one of the coolest softwares out there. The fact that I make money (via Amazon giftcards) for saving the company money on my travel expenses is the greatest thing. I think that's their best feature by far! I usually stay at the same place each time I travel for work, but this allows me to stay at other places (so I get to explore the area), save the company money, and I get a little out of it too!

Inconvénients

I actually don't have anything negative to say about this software. It makes traveling so easy and I love that everything can be booked in one place (airfare + lodging). It allows me to make decisions that both benefit myself and my company and that's so awesome.

Avantages

The interface is super easy to use and their customer service is top notch.

Inconvénients

There is nothing I do not like about it.

Avantages

Super easy to use-- the agents are extremely helpful and quick to respond

Inconvénients

The 70 dollar service fee is a bit steep

Avantages

Easy to use，User Portal is clear and intuitive!
TripActions can be integrated with my company 's expense system and make my reimbursement so much easier.
Notifications are useful as reminders before the trip.
Customer support has been helpful!

Inconvénients

Hotel and Flight prices seem to be higher than market price.
Refundable hotels are higher price than non-refundable hotels, I wish they are all refundable options for safety and in case of unwanted emergency.