En savoir plus sur Navan

Navan (anciennement TripActions) est la solution de gestion des notes de frais qui booste les économies, la productivité et la visibilité en temps réel. Grâce à Navan, automatisez la gestion des notes de frais du paiement jusqu’à la réconciliation Navan permet aux entreprises d’économiser de précieuses heures de travail sur des tâches telles que l’approbation et le rapprochement, tout en profitant d’une visibilité en tant réel sur les dépenses. Dotez vos équipes de cartes physiques et virtuelles dotées de gardes-fous intégrés. Réservez et gérez vos voyages en toute simplicité et bénéficiez d’une assistance 24h/24 et 7j/7.
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Navan - Prix

Navan est disponible en version gratuite et ne propose pas d'essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Oui
Version d'essai gratuite :
Non

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Parcourir les avis sur Navan

196 avis sur 196
Classer par :
Morgane
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 07/12/2023

Très bon outil de réservation de voyage, gain de temps assuré !

Avantages

La réservation se fait en quelques clics, tout est paramétré par notre entreprise, et c'est très simple de retrouver ensuite les factures. Possibilité également de réserver des chambres d'hôtel pour plusieurs !

Inconvénients

le temps de chargement de l'app peut parfois être un peu long !

annabelle
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 07/12/2022

Arnaque

Catastrophique

Avantages

Aucun, rien à dire, tout est mauvais, de la plateforme elle même au SAV

Inconvénients

Tripactions est un revendeur frauduleux. J'ai fait une réservation d'un hotel très couteux via leur plateforme. Mon manager n'a pas pu valider cette demande dans les 24heures. Elle a donc été automatiquement annulée et débitée. En appelant l'hotel, ils m'ont confirmé que Tripactions avait annulé la réservation, dans les délais impartis par l'hotel qui ne procédait à aucune rétention financière. C'est donc Tripactions qui a gardé l'intégralité de la somme et a refusé de trouver une solution pour me loger.

Steven
Steven
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/10/2024

helps with travel organization

booking and managing trips in a safer way and controlling expenses in the best way, it is a good way to be able to travel through Navan that personalizes each trip according to the needs of each person

Avantages

helps improve the optimization of expenses for each trip scheduled for each employee, its functions make the entire process of expenses, reservations, changes easier to carry out and better scheduled with the correct and clear information of everything to keep correct accounts. The special rates it offers make for significant savings

Inconvénients

all the information is clear and precise for each trip booked, it has been perfect without mistakes and very kind on the part of the advisors

SHADE
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/02/2025

Navan is the future of expenses

My overall experience with Navan has been great! It’s easy to use, intuitive, and makes managing expenses a breeze. Uploading receipts is quick, and the navigation is seamless, saving me time and effort.

Avantages

I love how easy Navan is to navigate and how simple it is to load receipts. The user-friendly design makes expense management seamless!

Inconvénients

The onboarding process gave me a little trouble initially, but after that, I haven't had any issues. Everything has been smooth and easy to use since then!

Jim
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

3
Publié le 13/12/2024

Decent expense report tool

Overall, decent, but there is room for improvement. Travel booking is easy, expense submission is good, but many of the admin features are cumbersome - requiring a lot of data cleaning.

Avantages

We are using Navan for both travel booking and travel expenses. It is very easy for travelers to book trips and submit expenses.

Inconvénients

Being the admin to the system is a struggle. It does not feel like Navan is designed with the admin in mind.

Brandon
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 14/12/2024

Amazing Travel Support

Overall, I Navan made making travel arrangements for airfare, hotel, and rentals extremely easy and provided amazing support with airfare issues and changes.

Navan makes submitting requests and manager approvals a breeze. I highly recommend them to any organization with teams traveling regularly in the field.

Avantages

Travel support. If last minute changes needed to take place for flights, they would handle all if arrangements easily in a timely manner.

Inconvénients

There were times that rental car pricing would show a low daily rate but when i would get the rental car, pricing would be 3x - 5x the daily rate. After this happened a couple of times, I only used specific rental companies. Navan support said they had no control over displayed pricing for rental cars at the time.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/11/2024

Loving Navan thus far!

Easy booking and managing work travel and expenses

Avantages

Super easy to use and is packed with great features for employee travel and reimbursements

Inconvénients

I havent run into any issues while using Navan thus far

Annie
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 13/11/2024

Great All in One Product for Travel and Expense

Avantages

Navan makes it really easy for me to book trips for work travel and to submit expense reports associated with that travel. The UI is great as it is very simple to use and very user friendly as well. Navan is a very intuitive travel and spend platform all in one solution.

Inconvénients

The only con I have noticed is that sometimes the search for travel or hotel will not populate the full list of options versus if you are looking at google flights or agencies like Expedia, you get more options and sometimes with better pricing.

NUICA
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/02/2025

Connectivity and fast response

Great connectivity, well integrated, useful for every employee

Avantages

Useful, well integrated in our company, i use this product on my daily task and for travel

Inconvénients

There is nothing i don't like about this product

Haruki
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
3

5
Publié le 03/02/2025

Easy to use travel management software

Avantages

The user interface and experience is great because of how clean and modern it is. Something that I think is overlooked is the experience on a mobile device as most times, tools see a decline in user experience when configuring for mobile devices rather than a desktop.

Inconvénients

Customer support is sometimes slow to respond and occasional bugs presented some challenges with submissions.

Mike
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 24/01/2025

Great business trip tool, on par with more emblazoned names.

Avantages

The UI/UX is very slick, modern and pleasant.
I like the many comparison options as well as the rewards offered.

Inconvénients

The filtering and visualization options around accommodations are a bit limited.

Emily
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/02/2025

Love Navan!

We have started to mandate the usage of Navan and our employees have had nothing but a positive experience with it. It is nice to be able to know from a safety standpoint where our employees are when booking for travel.

Avantages

I like the user friendly aspect of Navan and how easy it is for our employees to use.

Inconvénients

At the moment, there is not a capability that I don't like about Navan.

Nicolas
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
3

5
Publié le 28/08/2023

Evolving expense and travel management solution

Avantages

Very intuitive on how to use especially when mastering the policy management

Inconvénients

Some functionalities are being rolled out before being fully functional (example Navan Connect)

Alaa
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/08/2022

The best tools to achieve comprehensive control of various expenses

TripActions is an important tool for all companies and groups because it allows us to manage expenses professionally and control the spending process, especially when it comes to external missions. The records that are prepared allow officials and decision makers to easily check the expenses schedule and know the reasons for their disbursement and who paid. This ensures that the money is spent correctly.

Avantages

I like TripActions' modern user interface and dashboard because it simplifies the implementation of operations with sufficient flexibility, especially when executing flight and hotel reservations during external missions. TripActions allows us to put all these operations under strict control and ensure that appropriate offers are obtained and that the budget is not exceeded. Due to its close connection with the cloud, this gives us greater freedom to download data and access records at any time, especially since we use it a lot through the mobile app, which allows us to easily scan receipts and invoices and empty the data from them automatically and send it to the direct official, as well as track its status and know the exchange dates. I like how my phone notifies me of all movements at a given time, especially money transfers.

Inconvénients

TripActions is a basic application that doesn't demand a lot of professional time. I had no problems using it, and I recommend it to everyone.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/04/2020

TripActions makes booking company travel easy!

Great tool that is easy to use and gives back perks in the form of Amazon gift cards. Awesome customer service and overall, a tool that makes booking company travel easy! I get notifications on my phone through the app for when I need to check in for flights, if my flight is delayed, and even gate information. I would highly recommend this product!

Avantages

My company uses TripActions to manage all of our company related travel bookings for Hotel, Airfare, Rental Car, etc. This tool is easy to use and allows you to search only options that are within the company policy range, to ensure you are compliant with reimbursement restrictions. You can also earn Amazon Gift Cards for certain bookings, which is a unique feature that often helps sway my decision of which flight time or hotel I will book to earn extra value. They also have a very responsive customer service team, that is available to answer any questions regarding bookings, help rebook travel when needed, and other support related issues. Overall, a great product that I highly recommend!

Inconvénients

There are not a lot of cons to this software for my use case. If I had to select one, I would probably say the $15 booking fee that is added on to all bookings, however, this goes to cover the cost of support. If you need to use customer support for your booking, then the $15 fee is well worth it as they manage every aspect for you in regards to questions/clarification, rebooking, etc. Since my company covers this booking fee cost in reimbursement, it isn't really a big deal for me if I don't end up using the support function for every trip.

Sandy
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 22/07/2021

Nice user interface with ability to customize selectable options to fit within travel policy

Good experience with Tripactions. The modern user interface has a look and feel similar to those our users are already familiar with from other online travel booking tools.

Avantages

I really like how the booking options display based on the company 's travel policy. This has streamlined the booking process because users are not having to get approval so long as the booking fits within the provisions of the policy.

Inconvénients

With hotel booking, a user can select to search based on a company office location (that have been configured); however, this is not available for flight bookings. We have unfortunately had a case where someone selected the wrong airport (a 4.5 hours' drive away) because it had a similar name to the right one. This would have been avoided if the user could have selected to search for flights based on their location and the office location to which they were traveling.

Utilisateur vérifié
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
3
Support client
1

1
Publié le 17/09/2021

terrible app

I was coerced into downloading this app to attend a software conference. I have been trying to cancel my subscription for a month, but I cannot do cancel the subscription on my own. TripActions chat help tells me that my company admin must end my subscription. This does not sound right or ethical.

Avantages

I did not care for anything about this software

Inconvénients

It does not add value. It does not provide anything that my individual airline, hotel, and rental car apps do not already provide. It is annoying and gets in the way between me and my reservation

Lee
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
4
Support client
2

3
Publié le 28/10/2021

Customer Service and Amazon Cash out is shady

It is convenient but I would be interested for the IRS to take a look at their business practices

Avantages

It is not bad if you get a decent customer service rep. but it is like 1 out of 5

Inconvénients

Support is weak and will at times just tell you to do what you need to do instead of assisting. The Amazon rewards is a shady program that works but they don't offer verifications of cash out or receipt. They have a system that will clear out your balance and not indicate in any way that you got the money or provide any way of tracking. They pass it off as Amazon's issue but will not assist further

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/09/2019

TripActions has made organising travel so much easier for me

TripActions has made organising my travel so much easier and allowed me to save the company money while doing so.

Avantages

TripActions makes it incredibly easy for me to book travel in the most cost effective way for the company. I love the incentives to save the company money, but it's actually the ease of use of TripActions that is the best part. I can get travel booked on my phone with a handful of taps.

Inconvénients

The only downside for me of TripActions is the fact that all travel is booked in US dollars, which results in foreign currency conversion charges on my credit card.

Zack
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 30/07/2019

Worth it for the customer service alone!

I travel weekly, and use TripActions to book my flights, and sometimes lodging. I have never had a negative experience using the software, and really appreciate the ease and simplicity it brings to navigating the process of getting around.

Avantages

Beyond the low-fuss, high-ease interface for booking flights and other travel accoutrement, the customer service is beyond reproach. The CS team has helped me out on numerous times and worked minor miracles on my behalf, from last second flight adjustments to researching and answering my left-field questions on how to get around the nonsense that certain airlines subject their customers to. Happy to use, highly recommended!

Inconvénients

As someone who likes to take a little more control over the particulars of my bookings, I find the hotel section to be a little clunky to navigate for comparison shopping.

Tom
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 16/07/2019

Great options and service when something goes wrong

Great solution for business related travel, but some options are a little too personal travel based and can create some clutter. Solution can be used for personal travel, but I tend to book personal trips directly with my preferred vendors to use points, miles, perks, etc. In some cases I can find hotel or car options outside of app not available in TripActions, still learning source of their availability.

Avantages

1) Incentives (employee kickback percentage) is awesome way to keep cost conscious but not force employees to pick the cheapest options.
2) Recognition of my status with vendors makes getting appropriate seats, room options, or discounts easy.
3) Information and views into flights, aircraft, amenities, and seat availability is convenient.

Inconvénients

Rarely book a pre-paid hotel or pulled options from priceline style sites where I can't cancel or earn status for my business travel. These options often clutter the listing or make for several filters to apply to narrow choices. Same applies to apartment style options, bed and breakfast, etc. that require more filtering. No way to limit choices in profile so they don't continue coming up.

theron
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
3
Support client
1

3
Publié le 31/07/2019

No option for Cancellations

Needed to cancel hotel reservations, was told by tripactions that they spoke to a manager at said hotel and was not willing to accept the cancellation. I personally approached the hotel management and explained the situation, was told that noone from tripactions called and they would cancel reservation at no charge.
In my opinion, trip actions just was trying to take advantage .

Avantages

I do not like the software. Do not see the cost savings

Inconvénients

No option for cancellations when schedules change.

Réponse de Navan

Hi Theron, I'm sorry that you had a bad experience with the TripActions platform, and I'd like to get more details from you on this situation if you'd like. You can send me a DM. Additionally, I have shared this review with your customer success manager to help avoid this issue again.

Répondu le 06/08/2019
Thomas
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 23/07/2019

Great Tool to Quickly Book Travel

Avantages

I love being able to compare hotels in one spot quickly. You also can't beat the Amazon rewards. Its a great money saver for my company, and a great reward for fiscal responsibility. I also like having a quick itinerary I can access via the app with all my trip details

Inconvénients

One thing that is still extremely frustrating is changing a flight or hotel. I can do this task in a matter of seconds on an airlines website, yet I still have to engage with a human via chat on TripActions to change details of trip. Recently, I needed to change a couple of flights and it took 14 minutes for me to get it all sorted. There needs to be a quick and easy way to change travel plans yourself, particularly flights, without having to chat with anyone.

Liam
Liam
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/03/2020

LOVE TripActions

Overall, I would definitely recommend TripActions to others. The platform is easy to understand and navigate. There are great features to compare flights and change flights if you need to. TripActions Customer SUpport is awesome. I once had to change flights last minute and they helped me navigate the whole process and even called the airline for me. 10/10 experience.

Avantages

TripActions is incredibly easy to use. I love the ability to compare different flights across the platform. Additionally, TripActions Customer Support team is top-notch. Quick Responses and Invaluable Support!

Inconvénients

I've found that TripActions does not always present the cheapest flights. I've actually found flights at the same time to the same locations for 100s of dollars less in some instances.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/12/2018

TripActions makes booking travel a breeze

The customer support has been great and the agents on chat get things done quickly.

Avantages

TripActions is so much better than any travel booking software I've used before. When using other software I've often been frustrated that hotel rates were more expensive than I could find elsewhere, but TripActions often has better rates than I've found myself. Couple that with the reward system that rewards employees for saving the company money and it's a real win/win situation.

Inconvénients

Very little. It would be great if they had the option for billing in non-US currencies and I've had one issue where the flight I wanted wasn't available through the site, but other than that, it's been great.

196 avis

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