eMaint CMMS

Avantages

Smart design. Made for the Serice guy and Manager. Somewhat easy to use. Details and options are more than can be educated to use. School has not been an option. Too much expense. Tutorials are not clear or benificial to me as I am a student of "In Person and "Hands On" Learning.

Inconvénients

Choice of Browser Sensitive.
I would like to see on my Asset Table live/ AI interaction and updates as to the Status or Fleet Rediness of my Units.
"In Work, Awaiting Maintenance, Awaiting Parts, Awaiting Quote Approval, Technician Clock in/ off progress in relation to Unit available for Operation.
In Short much like an Old 3M VIDS/MAF System once used by Military Aircraft Maintenance to insure the Rediness of the Fleet, buy wit AI, and Electronic Display.

Avantages

eMaint has a lot of built in modules that allow you to use it for your entire maintenance and purchasing team. The work order and purchasing management modules are quite powerful.

Inconvénients

Unfortunately if you have eMaint customize your system at all (which they are very happy to do for a charge), the system becomes very complicated and clumsy.

Avantages

Easy to use, easy to track people and products and reports

Inconvénients

Not every aspect is available for mobile use

Avantages

Very customizable to individual needs, most changes can quickly be done in-house.

Inconvénients

Because of the flexibility, not all of our sites are built the same way (forms for example), so sometimes copying a report for other sites does not work seamlessly.

Avantages

Emaint is very customisable and really simple to use - perfect for the smaller companies who cant afford Maximo or SAP

Inconvénients

No issues currently all functions are available and simple to use

Avantages

I appreciate the new user interface and it's useful functions

Inconvénients

I least like how inexperienced the customer support team is on certain tasks. For example for a long time certain support staff told me that you couldn't have a field that populates the Asset Description into the PM form. Later a support staff made it happen. Just wish it wouldn't have waited so long.

Avantages

Ease of use. great customer support. customizable user interface is nice.

Inconvénients

I can't think of anything to report right now

Avantages

E-Maintenance is a one stop shop. It has everything we need and so much more. I was amazed at how flexible and customizable the software is. They helped us customize several things to better fit with our companies needs. At first we were only using it to track assets, downtime, and labor cost. Now we are implementing parts and inventory control.

Inconvénients

The reports are very powerful but they are very complicated to design. Thankfully there is always help just a phone call away.

Avantages

It is available to us anywhere and anytime we have an internet connection.
We do not have to worry about backing up the database, it is handled by eMaint.
The ability to create specialty reports on demand.

Inconvénients

The limited ability to display no more than 100 records in "list" mode.
Printing reports takes several steps and screens to generate a .pdf report.

Avantages

I like that you can configure the system to what you need.

Inconvénients

The scheduler ease of use is not what we expected.

Alternatives envisagées 

Pourquoi choisir eMaint CMMS 

Logiciel antérieur 

Pourquoi passer à eMaint CMMS

Avantages

I used it because it was used by a large company for stability and software.
The only purpose to use E-maint is to keep multiple buildings and tons of physical asset database

Inconvénients

There seems to be a lot of inconvenience to users. For example the Work order tools, it is too complicated to use on a daily basis. the platform is outdated compared to Limble, Monday, and Upkeep

Alternatives envisagées 

Avantages

Ability to fit our specific needs and very customizable. Also the CUSTOMER SUPPORT is amazing!

Inconvénients

FLUKE Dashboard unable to make changes quick for my sensors.

Avantages

Easy to use and minimum amount of users.

Inconvénients

None at this time, Everything is well organized.

Avantages

I like being able to generate work orders and keep up with maintenance costs.
I like being able to track vehicle inspections, registrations, oil changes, etc.

Inconvénients

I'm still using X3 because I haven't taken the time to learn the later versions. It seems like it is constantly changing, although I'm sure you are making improvements it is difficult for me to allot the time to keep up with the changes since I have many other job duties.

Avantages

Being able to track Asset. Assigning PM's to insure that they are completed, Reporting out our progress on PM's and Corrective work orders

Inconvénients

Developing it. Understanding language used so that you can ask questions. Understanding it enough to build a foundation that you don't have to go back and re-do

Avantages

Customization of screens, excellent tech support, price point, and that it's cloud based

Inconvénients

Reports are hard and confusing to setup.

Avantages

Ease of use and deployment and cost and support

Inconvénients

Language limits, issues with data conversion

Avantages

The granularity and customization with which I can filter for information are great. I can get the full picture of the work that is being done with just a few clicks. The automated processes make us much more efficient and accurate in record keeping.

Inconvénients

There are some features that are difficult to use without training which is offered by Fluke. If you are a large organization this isn't a big deal but as a small business the cost of comprehensive training is outside of budget.

Avantages

Even an older mechanic that does not like computers can navigate this to search equipment and parts for that equipment.

Inconvénients

Our corporate wants us to use SAP company wide

Avantages

Support is excellent if you have an issue or would like help customizing the software support is only a phone call away. Their support is US based and has years of experience with low turnover.

Inconvénients

SSO is an older standard and needs updated security updated for requestor account.

Avantages

the ease of getting around the system. the way it's put together.

Inconvénients

no Cons so far I haven't had any bad experience using the software.

Avantages

Out of the box a lot of configuration is required with a lot of superuser flexibility to do it the way you want.
X4 interface is visually pleasing and easy to navigate.

Inconvénients

The current platform is X4 but there is a lot of legacy features from their X3 platform if you want to do more than the most basic of functions. eMaint are already marketing an X5 platform. I only hope they actually finish all of the features.
To the above point, there is a few program features not done, or they took a half assed easy approach. PM forecast an example where you can forecast calendar based PMs only, feilds like average daily use exist out of the box so it should be readily possible to forecast hours based PMs. This request exists within their user forum.
My company has a very particular way to receive goods and process invoices. eMaint has these as hard coded features not configurable.

Avantages

eMaint is web-based so it can be accessed from anywhere.

It is also easy to maintain and add new modules such as Material Requests and Interactive Plans according to our business needs without extra cost.

Inconvénients

We have been using eMaint X4 version for last 3 years and looking forward to upgrading to X5 but it takes longer than I expected for X5 to be fully compatible to all X4 features.

Avantages

Customer Support, Powerful, Options, Flexibility, Software updated on regular basis.

Inconvénients

KPI and Report creation could be a little easier.

Avantages

The best functionality of eMaint is its flexibility and customization. I've been able to tailor it so that is suits our departments activities, responsibilities, and operations. That customization is a major function of the superior customer service at eMaint, starting but certainly not ending with the rep. She is responsive, knowledgeable, and a joy to work with.

Inconvénients

We use the scheduler module each and every week, there could be so much more done with it to enhance its ease of use.

Avantages

Emaint did a great job with the setup and implementation. I am now in the stages directly after that stage and am on my own. The help desk is great. Send them a quick message and they reply via chat very quickly and efficiently. I love the dashboards. It allows me a quick glance at the projects and I can make decisions on what is a priority.

Inconvénients

I would allow for alerts like numbers showing up under "Work Order Requests". Sometimes i over look it as its a area where I only go if needed. It wold be nice to have a counter showing I have new requests in.

Clean up the Work Order print out. I would want to make a better form.

Avantages

Very flexible to customize and helpful, quick responding customer support team. We frequently change form and work flow to meet our demand.

Inconvénients

It doesn't matter actually but this software was developed with old programming language.

Alternatives envisagées 

Pourquoi passer à eMaint CMMS

Avantages

Perhaps the most valuable aspect of eMaint software is that we are able to track multiple assets in a single program. This includes fleet, equipment, and facilities. We have been able to track projects as well as track inventories in a easy to use platform which is ideal when dealing with other departments within our township.

Inconvénients

It takes a while to lean the software but the eMaint staff and eMaint University were great to get the admins up and running. We also had the opportunity to attend a Boot Camp in Florida which really brought everything together.

Avantages

Easily interchange between searches and able to apply filters and create unique reports

Inconvénients

Some times takes too long to generate the report needed

Avantages

Easy work order creation and processing, making it accessible not only to the Manager, but techs as well.

Inconvénients

I haven't found anything that I dislike yet, with the exception of difficulty in breaking out daily/weekly/monthly PM's on a report.

Avantages

The ability to customize this software is amazing, you can set it up however you want it to look. It can be set up to accomplish whatever you need it to do. Great product

Inconvénients

Implementation took a little longer than desired, that may have been on our users not really wanting to try something new.

Avantages

Asset registration and Maintenance record

Inconvénients

The purchases orders and their accountability process on finance books is very limited, another system for financial purposes is needed.

Avantages

Ease of use
Functionality
easy to move around the system

Inconvénients

multiple assets on site which could be covered by one PM instead of raising multiple PM ie:

we have 9 Compressors on site which are all serviced in the same schedule each month and we have to produce 9 work orders.

Accounting/purchasing can be cumbersome and restrictive
only 1 currency option

Avantages

I like the PM Scheduler and the Work Order System design. I can pretty much schedule a whole year of maintenance in advance to budget our year in maintenance. The work order system is real friendly to use and after a little training, I think everybody can use it.

Inconvénients

I'm sure its possible, but i would still like for it to integrate with our purchase system that our company already has. It would make inventory count a lot more accurate rather than have to receive everything in two systems.

Avantages

What I like the most of this software is how much information can be stored within the database. I also like the reporting capabilities.

Inconvénients

What I like least about the software is the customizations of the MX mobile view for technicians. Many software companies are focusing usage based on mobile applications first along with abilities to modify them to fit the technicians needs.

Alternatives envisagées 

Pourquoi passer à eMaint CMMS

Avantages

easy to work with and find what you need

Inconvénients

it was hard for the residents to input the work order themselves

Avantages

When you need a competent Project Management Software product for your business you must make time to examine several solutions. It doesn’t have to be tricky, and can be as easy as matching their functions in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can see Maintenance Care’s overall score of 8.0 and compare it against eMaint’s score of 7.5; or Maintenance Care’s user satisfaction level at 99% versus eMaint’s 100% satisfaction score. The assessment will help you see the pros and cons of each program, and choose which matches your requirements better. Aside from the main features, the solution which is simple and intuitive is always the better product. Users who want to save some time or want a Maintenance Management (CMMS) Software advice from our team might want to try out these top choices for this year: Bigfoot CMMS, Hippo CMMS, Corrigo.
Helping organizations around the globe implement world-class maintenance operations with its cloud-based software solutions.
Work Orders and Requests
Asset Management
Inventory Management
Preventive Maintenance
Reports and Dashboards
Mobile Maintenance
Predictive Maintenance
Work Scheduling
Document Storage

Inconvénients

There are some lingering things form previous versions that can be problematic. But support is there to help fix it fast.
It takes awhile to get everything in the system (parts/inventory/assets) but once you do, it is great and easy to use.
Requires prior experience working with Maintenance Software Hard to track inventory/parts UI can be difficult to comprehend initially

Avantages

I love that I can keep everything in one spot and run reports

Inconvénients

The fact that I can’t attract pictures easily.

Avantages

It seemed a lot easier than the last software we had. Also like the reports and that they can be graphed easily.

Inconvénients

I believe the thing I like the least is the amount of characters for part numbers and asset numbers. some manufacturers have very long part numbers and many are very similar. That makes it a little difficult to put into EMAINT.

Avantages

Keep all assets and record and inventory in one software

Inconvénients

To relate one field with the other one, need to invest more time in to it

Avantages

This CMMS is very customizable at a high level.

Inconvénients

There is a lot of training that is needed to fully utilize this software and that is one expense that needs to be factored in when considering a CMMS.

Avantages

It is simple to use and understand. it is configurable and the team support you if the default configuration needs to be changed to meet your requirements. Bulk changes using the user interface is a bonus, rather than having to change the database table. It works, it is dependable

Inconvénients

Some of the reports can be tricky to work out, if you have an understanding of databases and relationships/joins it helps. If not, the team will support you in designing a report that meets your requirements

Avantages

Quite easy to customize without the need for consultants

Inconvénients

navigation is not always the best and to enter multiple items is not always easy.
Initial setup took some time but this was mainly due to the manual inputting.

Avantages

The software once up is easy to use, but the real plus is the support. The system(s) in place to help you get on track are top notch. Even a novice with little experience with this type of system would have very little trouble getting up an running in a reasonably short time.
The web interface has proven to be an unexpected money saver. Not having to have any special hardware to run the software has allowed us to use end of service life surface pro's, and laptops. I spent 0 dollars out of my maintenance budget on computers for eMaint.

Inconvénients

Not as intuitive as one would like, some stuff you just have to know where it is found, or you will have trouble finding

Avantages

Simplicity, easy to understand and great after sales support by eMaint.

Inconvénients

Actually, the software is quite flexible and easily customize-able. So there was nothing lacking as such.

Avantages

I like that the design is not at all dissimilar to an online college course. Areas are clear and definitive making it easier to find the features you are seeking.

Inconvénients

Mistakes are not at all times easily corrected.

Avantages

We use emaint to keep record of our equipment
Also use to store other things beside maintenance
We store our tractors and drivers information in this system

Inconvénients

The only thing that can seem confusing is the reporting with this system. If you do not know how to work it, it can take a lot of time and training to get this down.

Avantages

Customer support
Easy to customize to your company's needs

Inconvénients

Don't have anything negative to say. This is a well thought out CMMS.

Avantages

Able to work with eMaint team to make custom UI, UDF, and Workflows

Inconvénients

The universal Requester Account does not have the ability to display the Dashboard or Asset Map