Zoiper

Avantages

La comunicación una vez marcas la llamada es estable, a diferencia de otras plataformas Zoiper tiene alta calidad para llamar y recibir llamadas.

Inconvénients

Necesitas marcar códigos para poder marcar y el sistema de grabación de llamadas necesita mejora.

Avantages

Cost effective, user friendly. Multiple functionality

Inconvénients

Tech support availability, understanding admin access, integration with other SAP portals

Avantages

I really do like this software:
-Zoiper is a free software is stable fantastic!!! and it is available for all operating systems.
-It can be used on both computers and mobile phones, making it convenient for me and other employees in my industry even students to communicate on any device we chose.
-I was able to download it for free and the downloaded file and mobile application is not heavy.
-Thanks to Zoiper I am able to have conference calls with my team members and other employees.
-With Zoiper, I keep track of my call history. One thing that amazed my team members and I is that we are able to record calls, so amazing!! this functionality has aid our secretary.
-One important aspect, there are no advertisement (adds) on Zoiper, so relieving.

Inconvénients

-At times the call button does not work (free platform), so there is a need to restart the application and it works well afterwards

Avantages

One of the key features I like about Zoiper it's how seamlessly you can switch from your desk phone to your mobile phone, allowing you to keep your same business number, so you can never miss any important phone call. This app is so reliable that whenever there's an issue I first blame it on my configuration setup or my provider than the app itself.

Inconvénients

Sometimes developers take much-needed time to fix and identify the issue and patch it, even with premium service, this hurts severely the functionality of the app, the good thing is this rarely happens.

Alternatives envisagées 

Logiciel antérieur 

Avantages

I love that this software is available on mobile devices, iOS and Android. The desktop app is extremely helpful for when you need to make several calls working from a computer, but the mobile app makes it easy to take those calls wherever you are.

There have been times that I was working out of the office and used the Zoiper app to stay in contact with customers. Why not use my cell phone? Because the Zoiper app syncs my office phone with my cell phone, which is useful for making calls with international clients.

We also use Zoiper for training. We can use of office phone system to listen into phone calls, which is especially helpful when training our outbound sales and sales development teams. We can visually see who is on the phone, then dial the extension on our mobile, and move around freely without being tied to the desk.

Inconvénients

Sometimes the device has issues connecting to our server. I don't know if that is a "them" problem or an "us" (internal systems) problem. Usually, the issues are resolved quickly. Restarting the app seems to do the trick.

Avantages

Easy to call and contact other and quality of sound and connection

Inconvénients

zoiper access it the least thing i like

Avantages

- It is quite easy to setup with your own SIP - I use Twilio myself and it works fluently
- I had a few questions last year and I found out there is a forum for help.
- There are some premium options, not expensive for a solo user. I don't know how it works for teams.
- I can use it on my Windows laptop and my Android mobile

Inconvénients

- After more than 1 year and a half using the free version, It seems that if the network is a bit slow communications are not very good.
I had sometimes troubles over Wifi but globally over 4G it is usually fine.
- There are technical options for communications, networks, sound... not always very understandable for non-specialists I think.

Avantages

It is a super agile softphone, easy to install and very easy to use. It fulfills the main objective of the application which is to provide an interface to use VoIP, in the comfort of the computer or on a smartphone.

It has high availability and compatibility with different operating systems and is adaptable to the needs of each user.

It does not require the implementation of a large infrastructure to be able to function and can be used both in the professional field and in the personal area.

Inconvénients

The free version has its limitations, but it complies with the minimum functions to be able to work. meets its objective and facilitates access to less experienced users.

Sometimes it has connection failures with the main server, which is quickly resolved.

Avantages

Lightweight for use on cell phone and desktop PC.

Inconvénients

I will like have a translation to another lenguages.

Avantages

Me gusta que es funcional e intuitivo y fácil de configurar

Inconvénients

Hay poca estabilidad en la comunicación y se corta mucho en redes wifi

Alternatives envisagées 

Pourquoi choisir Zoiper 

Pourquoi passer à Zoiper

Avantages

242/5000
That you can use the free version and it works quite well, although the version that is paid has more features and improves communication, it can be installed on mobiles and pc, and you can make calls in conferences with very good audio.

Inconvénients

Sometimes the software has closed unexpectedly, but I simply open it and it works again. The screens are not as elegant as the others I've worked with.

Avantages

I like everything from zoiper facilitates virtual communications, although I would like them to release only one thing for the free that would make it the best of the best.

Inconvénients

In version 5 I would like to have enabled the option to join other people in a call. that would be great, with this option active in the free version would fly the statistics of zoiper.

Avantages

Its easy to integrate along multiple operating systems (Mac OS, windows etc). The audio quality is also okay, once installed users can easily use it without strain, also it doesn't annoy with unnecessary updates. Try it for your SIP/VoIP account

Inconvénients

The User Interface can be made more appealing to users. On my PC once I disconnect my headphones and get them back, the software doesn't switch the speakers to headphones you have to go to settings then audio to select speakers. Also can't use same account on multiple devices.

Avantages

The features are easy to use and not complicated.

Inconvénients

The cost is a little bit kind of expensive.

Avantages

Good softphone which we can use with windows , android & iphone platform. its even available as free version.

Inconvénients

When using in smartphones, appication need to open always to get incoming call.

Avantages

This VoIP application has all the options one can think about for a VoIP phone.
It has both Desktop and mobile application available.
You can transfer a call you someone you want without disconnecting a call and can mute the caller too.
It also support mute and call disconnection button of headset.
Using the free version you can't use all feature but entertain every single call you get.
You can also setup a conference call and invite people in your conference.
You can use zoiper Chrome extension to dial right from your browser.

Inconvénients

It is user profile based, so if the user lock his computer with zoiper ON and another user login to the same computer, the new user zoiper doesn't work.
it has Limited number of license usage. If you need to reinstall the OS or upgrade the hardware you need to be careful because you can revoke its license only thrice and after third usage you have to buy new one.

Avantages

We can all agree that this software was so competent, it is easy to setup specially on my case as IT support. Some features are easy to handle with.

Inconvénients

Developer should give some focus on UI of this software, just to make sure end users can easily adapt on it. Nevertheless, this software functions really well.

Avantages

ZoiPer has given us the ability to dial multiple phone numbers from the computer, opposed to dialing numbers on a traditional desk phone. Paired with our high-speed dialer software PIMSware, one sales agent can call up to five phone numbers simultaneously and the first one to pick up will be connected.

We have used ZoiPer plainly for its VoIP ability, but I have noticed there are a lot more features with the mobile version. I have used it on a tablet for business communications, and it presents itself to be more professional than say Skype or Messenger.

Inconvénients

The appearance/design of ZioPer looks outdated. It is reminiscent of the mp3 player WINamp from decades ago. Other than that, I have no complaints of it's functionality.

Avantages

Easy to install and use zoiper and all features are working .call clarity through zoiper is good even for free version and this product is very userfriendly.customer support is also good . since it has mobile application it can be very helpful for employees who are working in the field.

Inconvénients

Some features are disabled in free version

Avantages

Zoiper is really easy to use since you have at first sight what you need to make a call and the interface is visually friendly so you can find fast options like on hold or conference. It’s helpful the fact you can see always the quality of the current call, this helps since if the call is breaking up you can know if it’s because of you or the other person fault.

Inconvénients

Sometimes the software does not open automatically so you need to look for it but you might lose calls on that process. When you have an incoming call the program should pop up right away instead of just light up or have higher sounds, anything so you can put attention to it.

Avantages

A softphone that is small and easy to use, available for the most varied platforms and with clean and clear configurations.

Inconvénients

Compatibility with some other communication features require more specific configurations.

Avantages

the best softphone that I have used, super practical, in its free version offers me the necessary to use it in the organization. The paid version is super better with all its active features, it pays to pay for all its functionalities

Inconvénients

the free version has been limited more lately, I can only configure a single line and for my work I need more lines

Avantages

I like the ability to set my audio on a per device basis, when working with multiple audio devices it is nice to set volumes accordingly.

Inconvénients

There isn't currently a dark theme which when working for long periods of time does cause eyestrain.

Avantages

Easy to use, easy to configure. Works well with our predictive dialer software. Also works well with other software as a click to dial once configured.

Inconvénients

If you unplug a USB headset and plug it back in, sometimes you have to close and reopen the software.

Avantages

The App is good but need to be improved the most

Inconvénients

The updates are missing and the quality as well

Avantages

The benefit of ZoiPer is its functionality is quite solid, the options are clear and easy to understand. How fast the system is impressive.

Inconvénients

There are several things that ZoiPer can improve, first the functionality, you can add functions of all kinds, to make the platform more comfortable for its users. Second, the aesthetic part of this platform can be greatly improved, from the colors used, to the contact bar. This platform is for daily use so I think it should be much more comfortable, as the beginning should make it more friendly. After all, I think that ZoiPer must diversify, applying new functions and amenities for its users.

Avantages

Easy installation and setup, worked well with our PBX implementation, easy to learn and use.

Inconvénients

Nickel and dime you for the extra features and some (integration with other communication software) were absent

Avantages

Its easy to use, calls and connections are reliable, I have no problems using its functions and you also get a free trial to check the system

Inconvénients

Sometimes calls will disconnect for whatever reason, maybe my Internet connection was bad,

Avantages

easy handling, simple interface, you can make audio and image changes in a very simple way, by changing the IP or proxy ports allows you to do it in a quick way.

Inconvénients

that somehow when the computers are suddenly restarted either by disconnecting the power, it easily loses the ip or the domains.

Avantages

Zoiper is a VoIP service provider tool.
Who makes it easier to connect with people via phone, video, mail, text, etc.

Inconvénients

Zoiper is a Good tool no cons are detected while using.

Avantages

- easy to use and to set up
- incoming phone calls rang on all of our computers, so any employee could answer

Inconvénients

- call quality wasn't great, hard to make a sale when you can't hear properly
- we couldn't record phone calls or track any of the data we required for a telesales team of 100+
- didn't integrate into Close or Salesforce

Avantages

easy to use, needs just basic configuration to have it running, Zoiper client work in your PC and allows you to run your business everywhere you need. Allows to use private Asterix service if got one.

Inconvénients

not really a downside but a reminder: the client allows for configuration with service providers even an own Asterix server. The rates for calls and LD are a separate service that may need to be contracted in addition.

Avantages

I like zoiper because it is a very useful tool to keep connected with any part of the world quickly and without a telephony operator.

Inconvénients

Maybe at some point late in connecting the call but it is a very good tool.

Avantages

This software does exactly what I need it to do, make simple calls. You cannot transfer any calls without paying for the premium version.

Inconvénients

The license is specific to the exact computer. If you change computers, you will have to purchase the premium license again to use the software. Not to mention, getting answers from customer service is like pulling teeth.

Avantages

Facilità d'uso. Velocità di esecuzione. Buona qualità dell'audio.

Inconvénients

Interfaccia ingombrante se il monitor è piccolo. Dovrebbe sparire sulla barra a telefonata chiusa. Talvolta copre informazioni essenziali.

Avantages

I use this for work regularly when remoting in. It is a very easy to use software that links your cell phone or computer to a specified line. You will receive incoming calls from the number specified so all employees can receive calls made to the specified line. Upon initial set up, I did have to contact customer support. They were very easy to communicate with and resolved my issue right away.

Inconvénients

The only thing I do not enjoy is that it stays running consistently. You do, however, have the ability to turn off incoming calls so the app does not continue to ring while running.

Avantages

I have used the mac, pc, iphone and ipad version of this software.
It is solid, easy to install, easy to setup.
You can have more than one line setup, it will allow for a good call experience.

Inconvénients

No cons on my end.
Zoiper is a solid company with solid products, their pricing is right and just.

Avantages

ZoiPer is the platform that we use for our call center. It is crucial to our success in that we can easily answer, transfer, and manage calls as a team. It is very user-friendly and is quite seamless in its call quality and functionality

Inconvénients

Perhaps the design could be improved aesthetically but in terms of the functionality it is perfect.

Avantages

It is very easy to use. When the call enter you can see the number, the category, you have the possibility to accept or reject it or you can hold it.
So it is like a real phone in your desk.

Inconvénients

The inconvenient I remember is that the only status in which calls do not enter is offline.
In any other status you put, in break or unavailable, calls come in the same.

Avantages

Very lightweight and does not cause the PC to hang
Premium version for Android is very affordable.
Supports multiple protocols hence very flexible.

Inconvénients

PC version has minimum features hence fewer functionalities that require premium license.
The user interface no very appealing and may need to be improved.

Avantages

Zoiper is a prominent VoIP client which is used as a softphone and can be integrated with various SIP-based PBX systems. It has a good sound quality and it is easy and intuitive to use and operate.

Inconvénients

There have been cases in which i had a one-way audio issue and other cases in which SIP registration would not work out of the box as additional ports needed to be open in the local network.

Avantages

I like the fact that it's compatible with any VoIP solution as long as you get the right credential numbers and hook it up in the right way. The set up instructions are very self-explanatory and easy to follow. Once you're set up incoming calls and outbound calls are easy to do.

Inconvénients

Their customer support is based in New Zealand and that makes it almost impossible to get help during american office hours.

Avantages

Zoiper is one of the basic softphone app that I have use, Zoiper is easy to install and setup. Zoiper user interface is so simple yet 100% working for me. I can easily manage to call the person I wanted to communicate with. We use this software for many years and I just love how it works

Inconvénients

Using this as a free software is not that bad, It is just that many features are only available if you upgrade it pro. Nevertheless, my experience with Zoiper is good

Avantages

I really liked the fact that the user can pause when they are away from work and resume easily. Moreover, the weekly report is helpful, especially for independent contractors who need to submit a bill to the client.

Inconvénients

It took several days before I got the hang of how to control the software's pausing function. Sometimes it paused my time if I was reading something from the client.

Avantages

It is easy to set up having simple interface. The most utilized functions are available with single touch. Works best with all types of PBXes.

Inconvénients

Voice and video quality is average. It has limited functions and the advanced functions that are incorporated are cumbersome to use.

Avantages

The two things that I found most useful about this software were that:
One, I could configure the audio codec in order to enable me to successfully make voice calls over a very weak internet connection. Two, very clear and intuitive settings made it easy to configure the app to run in the background, so that I could always receive a call when it came it.

Inconvénients

The biggest disadvantage that I experienced using this app on my iPod was that if I kept the program active in the background (in order to be able to receive calls) the it drained the battery too quickly

Avantages

Each employee has thier own digital phone at thier computer.. Works with Bluetooth headset too talk and listen.. Built-in Caller id.. Save contacts.. Perfect for small offices

Inconvénients

If you don't have internet you don't have a phone... However.. Pretty much that is the same with every phone now.. It's easy to use!

Avantages

ZoiPer is a classic example for an applications that "just works". It provides a simple and obvious solution to the question "How am I going to connect my VoIP / SIP number to work on my iPhone". There's no frills & no-nonsense here: ZoiPer lets you import your provider's configurations, gives you a number pad & a way to call your contacts and that's basically it. It's just another phone app that just works and hasn't yet caused me any issues at all. I'm sure there are more advanced "enterprisey" features to this piece of software if you really need them, but at its core, ZoiPer is simple & easy to use.

Inconvénients

The UI of the iPhone app is in dire need of an overhaul to look even just remotely current & welcoming. While useable & functional, the visual representation is just not pleasant to look at, which does impact the usefulness of this app a bit.

Avantages

This soft phone integrates with so many PBX’s and has a mobile app to keep your business and personal phone separate.

Inconvénients

I haven’t found many cons about this application it executed and performs for all of our needs. Simply great

Avantages

I am using this from last 2 year & according to me there is no issue with software

1) Better connectivity
2) Good customer satisfaction
3) Easy to use
5) Will work in the VPN also
6) Integration with the ameyo application is very useful

I will fully recommend people to use this

Inconvénients

Only cons is every time you have to re-start the system if you used it for long time which create a lot's of disturbance & hope they will fix it after this review