Hexnode UEM

Avantages

Easy to manage multiple devices seamlessly. The remote viewing feature has saved me multiple times when working with customers.

Inconvénients

Custom apps, specifically .apk, don't always work like normal apps when in Kiosk mode. I have to add a ton of background packages to get them to work properly

Alternatives envisagées 

LogMeIn Miradore

Pourquoi choisir Hexnode UEM 

We needed something that could manage devices more easily.

Logiciel antérieur 

Cisco Meraki

Pourquoi passer à Hexnode UEM

Remote viewing/access of devices. Being able to see and edit settings for the customer has been a game changer.

Avantages

I've tried many MDM products but for our specific needs of deploying unmanned Android Kiosk devices to over 700 sites in Australia, Hexnode was the only product that ticked all the boxes in what we needed. Fairly low monthly costs, ability to push out custom Android packages, kiosk mode that is almost impossible to bypass without physical access to the devices ports or buttons. Love it. 3 years strong and still growing with it.

Inconvénients

The hardest part is explaining to our Finance Manager why our invoices fluctuate each month based on the exchange rate. Hexnode only accept payment in $USD so it's difficult for our finance team to process in Australia, especially without a GST rebate on the monthly fees. Meh, we live with it.

Alternatives envisagées 

Jamf Pro et Google Workspace

Pourquoi passer à Hexnode UEM

Hexnode's Android management was easily the best on the market.

Avantages

The remote assist feature on windows and android is great; being able to view the screen of users and remotely control the screen using the mdm is a very welcome feature.

Inconvénients

Buggy onboarding on windows with regards to the process flow. Encountered lots of errors and issues.

Alternatives envisagées 

ManageEngine Endpoint Central

Pourquoi choisir Hexnode UEM 

We needed a lot more features from our mdm solution

Logiciel antérieur 

ManageEngine Mobile Device Manager Plus

Pourquoi passer à Hexnode UEM

Hexnode allowed for integration to google workspace and google authenticated sign in on PCs.

Avantages

Very easy to install on new devices. The policies feature makes it so that we don't have to replicate the same settings for each different device. We can simply add the device to the policy and have all our settings and programs assigned to that device.

Inconvénients

The only feature that we've noticed that doesn't work properly is the app switching when in kiosk mode. Otherwise it works exactly as intended and does everything we need it to do.

Alternatives envisagées 

Kandji

Pourquoi passer à Hexnode UEM

Chose to give Hexnode a chance and enjoyed working with it.

Avantages

It's a good way to handle company policies in different computers

Inconvénients

I think the interface can be better or more user friendly

Avantages

Hexnode is easy to use and provide peace of mind that our tablets and tool as are being used like that are supposed to at work. It gives management control. It is also nice that you pay per device so you dont have to pay for anything you are not using.

Inconvénients

It offers a lot and I have not taken much time to explore all that it offers.

Avantages

assigning various policies per device, enabling and disabling kiosk mode with ease and location tracking

Inconvénients

for first-time users, it might look like lots of features but can easily be learned after you play around the system, nothing else.

Avantages

User Friendly, Clean, Customer Centric,

Inconvénients

Cost. While is cheaper than some of their competitors, It would be great if it was a tad bit cheaper.

Avantages

non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software

Inconvénients

as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system

Avantages

Hexnode is worth the penny we spent. Also, the technical support was one of the best we have received so far.

Inconvénients

Advanced restrictions are available only for the highest subscription plan. It may be unreasonable to expect this, but better distribution of features is suggested.

Avantages

The product is not so easy to you for a non-IT person. But the online support via chat is superb, the reps are willing to spend as much time as you need to walk you through, step by step, until you achieve the implementation and functionality you are looking for. That's what makes this an excellent product for any user. You don't have to be an-IT specialist!! When you have such a high level of support you can rest assured that you can get the maximum benefit from the software. I've dealt with at least six technical reps during our period of installation after we purchased the product. To a person, each one was very knowledgeable, very helpful, very patient and very courteous. I could not have asked for more. Now that we have everything working like we want it to, we feel very satisfied that we chose this product. Most importantly, we don't feel like we missed out on features or functionality because we are not IT specialists.

Inconvénients

Software is not so easy to use and there is definitely a learning curve, but as indicated above, the support team will help you.

Avantages

Great product, easy to use,no issues encountered.

Inconvénients

No cons or issues detected that I can think of.

Avantages

Multiplatform, Easy Learning Curve, Great Support, Simple UI.

Inconvénients

Groups cannot be nested, there are still some bugs to be tweaked, less robust Windows management, no Windows Automated Enrollment (OOBE)

Avantages

Easy setup and integration. Great customer support at every stage.Kiosk is clean and to the point.

Inconvénients

Cons are mostly because features are not available via the Android Enterprise model of control.Some more granular control of display settings would be nice.

Avantages

All our devices are out in the field and rarely in the office. Hexnode enables us to manage the devices and support the sales reps in the field effectively.

Inconvénients

Can be complex with a lot of settings and configurations

Avantages

Good UX, very good funcionalities, user friendly

Inconvénients

Good managment of endpoint devices like Windows, Android, macOS

Avantages

I like that I'm able to remotely control our warehouse scanners using Hexnode.

Inconvénients

Locating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse.

Avantages

Hexnode UEM is one of the easiest MDM software to familiarize. Well-prepared documentation helped us follow quite quickly. Moreover, any doubts regarding the software can be clarified with their friendly and knowledgeable customer service team.

Inconvénients

Hexnode for windows was not upto mark compared to mac. Occasional bugs sometimes cause problems.

Alternatives envisagées 

Jamf Pro

Logiciel antérieur 

Jamf Pro

Pourquoi passer à Hexnode UEM

Pandemic scenario posed a WFH issue where we had to manage the devices remotely. So, we thought of trying out the Hexnode free version. Soon enough, we were convinced of its capabilities and subscribed for the same. Though we faced slight issues due to occasional bugs, we could clear it out with the help of the support team.

Avantages

Hexnode helped us solve our mobility issues easily and effectively by enabling us to watch and control our devices from a single admin platform. It is a must-have in every growing company that doesn’t want to compromise its security.

Inconvénients

Though Hexnode wins in most of its race with its competitors due to the value it provides, it still is a ‘just good’ UEM. It can be improved in terms of updations and latency.

Avantages

I liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.

Inconvénients

Some necessary features are available only in top plans; however, most of them are just basic versions.

Avantages

Hexnode is one of the best UEM we have ever used at its price. Simple and userfriendly design with small learning curve.

Inconvénients

Hexnode is, of course, the best at its price, but if you compare it with other giants, it still lacks some essential updates.

Avantages

Hexnode works in various platforms including macOS, Windows, iOS, etc. We were looking for this feature, but most of the other UEMs had fewer capabilities compared to Hexnode. It was indeed a worthy purchase owing to its usability and exceptional support.

Inconvénients

Some necessary features are available only on ultra version. Blacklisting of apps sometimes don’t work properly. We could still install the blacklisted apps.

Avantages

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Inconvénients

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

Avantages

Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.

Inconvénients

We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances.

Avantages

Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.

Inconvénients

The name Hexnode is not very catchy and it's sort of hard to remember.