Hexnode UEM

Avantages

The remote assist feature on windows and android is great; being able to view the screen of users and remotely control the screen using the mdm is a very welcome feature.

Inconvénients

Buggy onboarding on windows with regards to the process flow. Encountered lots of errors and issues.

Alternatives envisagées 

Pourquoi choisir Hexnode UEM 

Logiciel antérieur 

Pourquoi passer à Hexnode UEM

Avantages

Very easy to install on new devices. The policies feature makes it so that we don't have to replicate the same settings for each different device. We can simply add the device to the policy and have all our settings and programs assigned to that device.

Inconvénients

The only feature that we've noticed that doesn't work properly is the app switching when in kiosk mode. Otherwise it works exactly as intended and does everything we need it to do.

Alternatives envisagées 

Pourquoi passer à Hexnode UEM

Avantages

The ability to pass a broad range of policy changes.

Inconvénients

Attempts to push updates and policy changes don't always push properly to all devices.

Avantages

It's a good way to handle company policies in different computers

Inconvénients

I think the interface can be better or more user friendly

Avantages

Support is timely and very helpful.
Portal is user friendly.
Quick to set up what you want the way you want it.

Inconvénients

Price is high. Other than there is nothing to dislike about this service.

Avantages

Hexnode UEM has succeeded in streamlining our MDM capabilities for a variety of endpoints across our fleet.
While it does lack some features, I am quite excited reading about their roadmap, futuristic plans and their greater ease of deployment.

As an UEM administrator, all this information is absolutely music to ears and I hope it joins the Gartner's quadrant soon with it's every increasing features and product landscape.

Inconvénients

Poor customization and branding for aesthetics
Nil or poor patch management capabilities
No OSD deployment available from Hex node, still using a manual Os deployment a legacy tool to accomplish this.

Avantages

Multiplatform, Easy Learning Curve, Great Support, Simple UI.

Inconvénients

Groups cannot be nested, there are still some bugs to be tweaked, less robust Windows management, no Windows Automated Enrollment (OOBE)

Avantages

Google SSO integration and apple and non-apple support

Inconvénients

Unfortunately It's an expensive solution.

Alternatives envisagées 

Avantages

How fast the deployment of policies and apps

Inconvénients

Search sometimes does not work as intended when finding a pda number for example

Avantages

Good UX, very good funcionalities, user friendly

Inconvénients

Good managment of endpoint devices like Windows, Android, macOS

Avantages

The product is intuitive, the learning curve is quite flat and whenever you need support it is there for you.
The guys and girls at the support team have responded to me in web chat at all hours of the day with quality advise and support. Where they need to confer with a colleague they will be honest and say this and i always have had a response.
I needed a specific use case, they delivered it and more. I have found features i was not looking for that have now become great additions.
The plans are well laid out from a pricing point of view regarding the functions associated.
The team also have taken on board feedback and requirements and even added functionality where appropriate.
I you know nothing about MDM but know you need one I dont think you could find a better team to help you.
If you need an MDM solution to grow with your business needs then this is likely to be a great fit.

Inconvénients

Better support for non mainstream devices, I know they work hard to reach the level of capability on all devices that they have achieved on Samsung as an example.
My use case was around 200 Nvidia Shield tablets so we had to work with that, it may just be feature envy but if Samsung had been able to do what I needed i would be able to exploit more of the tool box on offer.

Avantages

Hexnode is one of the best UEM we have ever used at its price. Simple and userfriendly design with small learning curve.

Inconvénients

Hexnode is, of course, the best at its price, but if you compare it with other giants, it still lacks some essential updates.

Avantages

Hexnode works in various platforms including macOS, Windows, iOS, etc. We were looking for this feature, but most of the other UEMs had fewer capabilities compared to Hexnode. It was indeed a worthy purchase owing to its usability and exceptional support.

Inconvénients

Some necessary features are available only on ultra version. Blacklisting of apps sometimes don’t work properly. We could still install the blacklisted apps.

Avantages

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Inconvénients

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

Avantages

Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.

Inconvénients

We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances.

Avantages

Rich feature set, works well, excellent support.

Inconvénients

Can get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.

Avantages

Very easy to use. Great customer service. Very powerful.

Inconvénients

I have found devices that it does not work on. I have found bugs.

Avantages

Monitor device / policy / mandatory apps .

Inconvénients

Monitor device / policy / mandatory apps . lock device

Avantages

It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.

Inconvénients

Not as feature packed as Maas36, but works perfectly for what we need in our organization.

Avantages

The enrolment of new devices is easy and the control features are great.

Inconvénients

The invoicing does not follow the "active" devices but we have to subscribe to a specific amount of devices, even if it is not used.
It would be better to increment our invoice each time a new dive is enrolled on our account.

Avantages

Deployment is fairly simple with Android.

Inconvénients

All the good features are the most expensive plan..

Avantages

Location-based groups have benefitted us the most as we could easily manage our branches. Another fantastic attribute is the geo-fencing feature by which we could keep our devices within the company.

Inconvénients

Changes in one policy do not default to the other policy’s shared settings. It was a little annoying as we had to do the process again.

Avantages

It's a very lightweight solution to the mdm issues that we had. Far better than mobilock

Inconvénients

The update system is a little confusing to use

Avantages

Policies can be applied to usergroups, policies are associated automatically to each device after the device is added to a user in usergroup

Single mode and multi mode Kiosk mode works as advertises.

Nice set of out of box reports.

Inconvénients

Multiple Apps/API keys - We would like to have multiple apps within same account/portal with each app having a different API key, so that cost, reports can be created separately.

Data export APIs are missing to build our own reports or create our own data pipelines to AWS or other places.

APIs should allow pagination and filtering for users and devices.

Avantages

The ease of use and how quickly you can set up MDM. All I had to do was upload a certificate and email it to my users and they were able to sign up.

Inconvénients

limited ios restrictions. I cant seem to find no password lock on Ios devices however I am still new to the program and learning its features