Shopify
4,5
(6537 avis)
Shopify est une plateforme d'e-commerce basée sur le web qui offre un système de PDVm (point de vente mobile). Le PDVm...
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En savoir plus sur ShipStation
ShipStation est une solution d'expédition multiopérateurs et multicanaux conçue pour accélérer le processus d'expédition pour les commerçants de détail en ligne. Diverses fonctionnalités, notamment l'expédition par lot, les tarifs d'expédition réduits, la gestion client, la gestion des stocks, ainsi que la personnalisation de marque facilitent la rationalisation de l'exécution des commandes.
Importez vos commandes provenant de plus de 60 canaux de vente et laissez ShipStation appliquer automatiquement des préréglages et options d'expédition configurables. Une fois que vous avez créé des étiquettes d'expédition ou envoyé vos commandes à une entreprise d'exécution comme FBA ou ShipWire, ShipStation transmet les statuts d'expédition et informations de suivi à chaque canal de vente.
La gestion des communications client est un processus chronophage que ShipStation simplifie en offrant des modèles de bordereaux d'expédition, d'e-mails et de pages de suivi personnalisables en vue de fournir une expérience de marque unique aux clients. Parmi les autres fonctionnalités figurent : reporting détaillé, formulaires de douanes internationaux préremplis, regroupement et fractionnement de commandes, ainsi qu'autorisations et restrictions utilisateur avancées.
ShipStation - Prix
ShipStation est disponible en version gratuite et propose un essai gratuit. La version payante de ShipStation est disponible à partir de 9,99 $US/mois.
À partir de :
9,99 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui
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Raja
- Secteur d'activité : E-learning
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4
Publié le 26/02/2025
Une solution efficace pour la gestion des expéditions
Avantages
J’ai apprécié l’intégration avec plusieurs plateformes e-commerce et l’automatisation des processus d’expédition
Inconvénients
L’interface peut sembler complexe au début
Jamie
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
5
Publié le 07/11/2023
The solution I've been searching for
I have found the customer support to be more than excellent and that it is included within the 30-day trial period.
Special mention to my customer support agent, [sensitive content hidden]. His knowledge of the system and platford is very good, as is his attitude and patience.
Avantages
The user interface, the dashboard and ease of the settings.
Inconvénients
Can't think of any. Keep up the great work
Kelly
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5
Publié le 08/08/2024
If you ship products, Shipstation is the way to go!
This program suits our business perfectly. We are a manufacturing company and we ship daily. It keeps you from doubling your workload as your customers information is at your finger tips.
Avantages
The detail. It remembers your customers, contains and keeps all of the pertinent information, even if you are just looking for an email address.
Inconvénients
So far, I can’t note out any particular con, as it performs exactly the way I need it too. When you ship products, it saves so much time.
Miranda
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5
Publié le 03/02/2025
Vital software for any ecommerce store
Overall have been using shipstation for a long time and it's part of our business process at this point. Without it we would be lost.
Avantages
Solved the issue of shipment management via the shipping prodivder.
Inconvénients
The price jump between plans is really big for only a small set of features.
Kathy
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
2
Publié le 22/05/2024
Can't get it to work to even start and live chat support is really bad
My overall experience? Very stressful and upsetting dealing with unqualified support staff who wasted my time and got me nowhere.
This, to me, says a lot about the company. What happens after our store goes live and something breaks? Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't invest in quality help? I hope they and others like them are listening. This is not just ShipStation. Companies need to realize the importance of good support. It can make them or break them.
I'm off now to find a company with good, well-trained support that has a good command of the English language. Do they still exist?
Avantages
The ai chat bot was great. Very well trained. I was excited, but could only go so far before I needed a human. Then things went to hell. Never could get it working to know how well it works.
Inconvénients
There are many problems and the labels were misleading so it was impossible to know what the real problem was. Is it a bug? Is it misconfiguration? Is it just something I don't understand because the explanations on the page weren't clear? I couldn't say and live chat was not helpful at all. He couldn't understand the simplest questions so after 2 hours of trying to get the app connected to our store, and Loom video after Loom video I made to make it easy for him to comprehend, I had to give up trying. Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first language. But if he knew his job, the language shouldn't have even been a problem. If the shipping app doesn't connect to your ecommerce store, and I showed him pictures to make it crystal clear (it said no shipping options), he should have been trained enough to know what to do to fix it. He didn't even understand the question.
Lydia
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4
Publié le 22/11/2024
ShipStation productivity vs price
My company used ShipStation for 7 years for the most part it was a positive experience. If they price did not increase we likely would still be using this platform
Avantages
It was easy to use and typically very fast to print labels. The batch shipping is also a useful feature.
Inconvénients
The cost recently increased by a lot but there was no additional benefits to the price increase.
Utilisateur vérifié
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
5
Publié le 19/06/2024
So far so good
The customer service/sales experience was great. I’m not a tech person but using the platform has been easy.
Avantages
I like that it’s a trusted name and that they offer competitive shopping rates.
Inconvénients
It is expensive to be signed up with their highest tier plan, which is what I need for my volume of shipments and DHL integration.
Lucas
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
2
Publié le 28/06/2024
Ok Unless There Is An Issue
If you have an issue with a package you shipped on shipstation with UPS, you are out of luck. You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf.
Avantages
it is relatively easy to use and has the same rates as other sites.
Inconvénients
the customer service is a horrible joke. I can't say how bad it is.
Desiree
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4
Publié le 18/01/2025
Great and positive experience!
Overall it was a great and positive experience with shipstation. I recommend to anyone selling on amazon or eBay.
Avantages
Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products to our customers.
Inconvénients
Our inventory was never accurate. It stayed a mess and always our weakness.
Julie
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
5
Publié le 27/02/2025
ShipStation is Amazing!
Everything has been amazing, quick, easy and saves so much time and money!
Avantages
The ease of shipping with ShipStation is amazing. Saves so much time!
Inconvénients
Setting everything up initially was what I liked least.
Maria
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
4
Publié le 07/01/2025
Easy shipping with room for improvement
Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping. It has good tools for handling orders, labels, and tracking, but it might not be the best option for businesses on a tight budget or those needing advanced features without paying extra.
Avantages
ShipStation makes it simple to manage shipping for your online store. It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track packages, and manage orders all in one place. The platform is easy to use and saves time by automating many shipping tasks.
Inconvénients
While ShipStation is great for basic shipping, it can get expensive as your business grows. Some features, like advanced reporting and certain integrations, are only available on higher-priced plans. Also, the customer support can sometimes be slow, which might be frustrating when you need help quickly.
Samantha
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4
Publié le 14/12/2023
ShipStation is Necessary but Annoying
It's acceptable for what we use it for and I've been unable to find a replacement for it in our day-to-day operations but it leaves a lot to be desired. The price keeps going up but the service gets worse.
Avantages
ShipStation is the tool we use for fulfilling orders every day at Curl Warehouse. It allows us to bring in our carrier rates, save our regular package sizes, etc. It is great having everything in one place.
Inconvénients
There are few alternatives to ShipStation within this price range, and I think ShipStation knows that we don't have a lot of options. Customer service is practically non-existent and several features don't really work as well as they should, such as order filters, updating product information when it is updated in Shopify even though the tools are connected, printing product vendor on the packing slips isn't possible (WHY?! This seems like something so many of us would find beneficial), and there are several other things that seem like they should be part of the tool that aren't and would be really helpful for merchants.
CATHALINA
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5
Publié le 26/07/2024
EASY TO USE
Avantages
HOW EVERTHING IS EXTREMLY EASY TO NAVIGATE
Inconvénients
i PREFER TO USE THE OLD LAY OUT AS OPPOSED TO THE NEW LAYOUT.
Eddy
- Secteur d'activité : Automobile
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4
Publié le 29/09/2023
Stores and order management
I find it easy to use and a great way to have all of your marketplaces centralized to assist your shipping team or your customers, we have various ways to locate an order and edit it to our needs.
Avantages
Once you do your basic set up you can start to keep track of your orders and for a long time, we can go back and edit orders from years back in case something new pops up with customer service
Inconvénients
Since it is a web page it can fail and make your process stop.Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on this).now that they are testing their new look sometims old SS can be hard to work and you ahve to go to the new look, and viceversa.
Robin
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
2
Publié le 29/11/2023
Waiting for solution for a bug fix for 7 months.
Started good and has quickly gone down hill...
Avantages
ShipStation has been pretty easy to use but we have been having the same issue for over 7 months now, with no resolution or sense of urgency from customer service.
Inconvénients
We have been having the same issue with no resolution in 7 months. The additional insurance cost to a FedEx label does not properly translate over to our operating system. The wait time to get what ShipStation calls a "bug", has been absolutely absurd. We haven't received a solution from anyone, meanwhile this has caused accounting issues and additional headaches that a small business shouldn't have to go through. We are already looking for a replacement service.
mike
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
4
Publié le 23/08/2024
ship station review
very good, use it quite often for shipping parts
Avantages
very easy to use to send lots of different packages
Inconvénients
somewhat limited on carriers that can be used
Mckenna
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5
Publié le 05/01/2024
Use it Everyday!
ShipStation is crucial to the success of this business.
Avantages
ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually type them in each time. I also like the Bulk Updates option so I can print many things at once, which is especially useful for efficiency and large order days.
Inconvénients
Customer Service via phone usually has a long wait time; however, the chat option typically responds quicker.
Emily
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5
Publié le 27/09/2023
ShipStation for B2B (Parcel/LTL/FTL)
Overall, ShipStation has been a successful solution for our team - allowing us to cut down on lead times and expedite important orders
Avantages
Ease of use - it is very easy to train new team member as the system is intuitive. We have been able to create custom tags that allow our team to gain more detail into orders to ensure the shipping method is best for the order.
Inconvénients
Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system. We have increased our freight shipments, tracking and booking we have had to do outside of ShipStation for these orders.
Robert
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
1
Publié le 24/10/2023
Aweful scam Stay away.
Horrible
Avantages
Nothing except international shipping less
Inconvénients
Horrible customer service. They don’t answer phone. Website terribly confusing and difficult to use on IPhone The free trial is a lure as you must give a credit card .Sales rep didn’t mention you must cancel on their website which is difficult and requires multiple steps. Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged. There notifications go to spam . They quoted the wrong charges and didn’t mention u don’t get a tracking number so if you do business on EBay you’ll be dinged.They lie to avoid responsibility for their shortcomings ie 90 day free cancel period… they didn’t honor claiming I used their service after the 90 days.. bold faced lie. STAY AWAY
Brittany
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
5
Publié le 15/05/2024
ShipStation Rocks!
Pleasant and agreeable. Works as needed. No complaints really
Avantages
We use shipstation on a monthly basis to ship goods/products to our vendors and customers! We use it a lot during the holiday months!
Inconvénients
I wish I knew how to do a "batch". I would like maybe some training because I feel like the website can do more than just what I know.
Ovidiu
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
1
Publié le 24/07/2023
Absolute rubbish
Avantages
NOTHING. THIS SOFTWARE IS RUBBISH. CUSTOMER SUPPORT IS VERY bad
Inconvénients
IS a rubbish app full of tech failures and customer support has no ideea of anything
Sherri
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5
Publié le 27/07/2023
Used this program for years
Avantages
Once you get all of your rules set up it doesn't require much additional work
Inconvénients
Customer service isn't always easy to get
Danny
- Secteur d'activité : Produits laitiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
5
Publié le 01/10/2024
Ship station
Avantages
It makes it easy to perform recurring shipments to companies I frequently ship to.
Inconvénients
The user interface can be confusing at times with too many menu items.
jawad
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant Essai gratuit
-
Provenance de l'avis
5
Publié le 28/11/2023
Having a shipping station at home
great experience managing my platforms all on this one for that reason
Avantages
The very best thing is the price is based on the number of packages being shipped. There s a free trial of 30 days as well.
Inconvénients
They ship with all the major shipping companies, didn't know if easier to have one or it be a conflict of interest
Jeff
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4
Publié le 26/05/2023
Worked well until recent changes forcing a huge price hike
Avantages
It worked well until recently. Made printing labels easy.
Inconvénients
They recently are demanding more money unless you use their carriers, which ShipperHQ doesn't support.
Catégories connexes
- Logiciels de traitement des commandes
- Logiciels de logistique
- Logiciels de gestion des commandes
- Logiciels de gestion des stocks en ligne
- Logiciels WMS (Warehouse Management System)
- Logiciels e-commerce multicanal
- Logiciels TMS (Transportation Management System)
- Logiciels de gestion de stocks
- Logiciels de livraison
- Logiciels de vente en ligne
