Kixie PowerCall

Avantages

Kixie is easy to use , It's seamless with our CRM.
And It works Quickly with no lag time between calls.

Inconvénients

I cant think of any cons with this software.

Avantages

I loved the easy text option, very easy to make a call

Inconvénients

Can't to many long scripts, cuts off alot of scripts

Avantages

super easy to live transfer to my AE so I get a ton of Demos that hold

Inconvénients

literally i love everything about it, its the best dialer out there

Avantages

This company has a feature called local presence that is great in concept. However, their billing implementation does not align with what their site advertises.

Inconvénients

This company is very expensive. The software is very buggy. They want annual contracts paid in advance for features the site says are month to month.

Avantages

It does everything we need and the power dialer is beyond what I could have imagined for sales workflows and instant lead calls! Also the team that helped us get started was over the top enthusiastic, knowledgeable, and helpful.

Inconvénients

None. There's literally nothing bad about it.

Alternatives envisagées 

Pourquoi passer à Kixie PowerCall

Avantages

Recording capabilities and integration to Pipedrive.

Inconvénients

As a new user, I don't have any least favorite features of this software.

Avantages

Really useful and good customer service. We're able to contact several clients with our personalized phone line.

Inconvénients

Everything is flawless by now. No problems

Avantages

it's easy to use to train employees on, it's beneficial to the company to get through double the calls in a day

Inconvénients

It's sometimes slow when dialing, also would like if it would inform that the calls are being recorded

Avantages

It's easy to use and navigate. Extremely useful tool & integrations.

Inconvénients

There isn't much i can say negatively about Kixie

Avantages

I like the easy interface and the quick ability to reaching out prospect clients.

Inconvénients

Sometimes when internet is down it freez.

Avantages

I love the text messaging feature and the local presence feature.

Inconvénients

Sometimes when sending text messages from the Kixie app on my cell phone there is a lag, resulting in me sending the same message multiple times. This may due to my internet connection, my recommendation for that would be a message delivered prompt. Other than that I love it.

Avantages

Ease of use.
Ability to call internally.

Inconvénients

Screen not closing at completion of call.

Avantages

I like the fact that Kixie is easy to use. I have used many dialers and Kixie is far the best so far.

Inconvénients

That it has to update almost 2 times a week, I wish it integrated with the CSM more.

Avantages

I love how the Kixie team has designed a product which tailors specifically to my digital marketing needs. Its pre-recorded VM drops and personalized SMS templates, along with a seamless CRM integration, allows me to 10X my productivity.

Inconvénients

it's not clear what the product does or what its buttons do until after taking a class with a Kixie representative. That said, their customer service is incredible, and after a 10 minute 'class', I'm fully capable user.

Avantages

Easy to use all in one communications tool. Integrates with Pipedrive perfectly, thus, making communication efforts via text and call faster!

Inconvénients

The software is one of the best communications tool that I've used.

Avantages

I likes the call recording feature. Honestly from the start there wasn't much I liked about it, I was willing to give it a fair try but overall it was awful.

Inconvénients

It was super clunky, not easy to use. Integration was sub par. I was unable to merge calls, features were constantly not working.

Avantages

From my limited experience it appears that Kixie is a great product with highly beneficial benefits, however, you’ll never find this out from someone at Kixie.

Inconvénients

Again, the software is probably fabulous but we didn’t have the time to investigate this on our own.

Avantages

I can make a call, drop a voicemail and a text in a matter of seconds and then rinse & repeat!

Inconvénients

I have not had a bad experience yet so cant comment here!

Avantages

The software is not resulting to any error messages or unlike other dialer that sometimes you need to close and relaunch the application before it works. this is different. it is really a new version as you will never ever encounter any problems using it. ot is really advisable and recommended to hard working sales people.

Inconvénients

it does not have any sms capability. it is great but even better if you can put an sms capability because sometimes we need sms too even at work.

Avantages

I love the fact that Kixie makes it so easy to integrate with HubSpot. Kixie is so very easy to use and was created with everyone in mind. The way it allows you to leave the note, records the calls and not to mention the cost.

Inconvénients

For the calls to be saved to HubSpot there had to be a contact in HubSpot. My company primarily called companies . I wish there was a way to save the convo at a company level without a contact.

Avantages

I really like that the program recognizes phone numbers that are listed on other websites and produces a call button right from the phone number without me having to enter it in. It's also extremely convenient that those calls and text messages are automatically logged into my CRM.

Inconvénients

Sometimes the desktop app doesn't work properly and has to be reloaded. The program also isn't able to send attachments, currently.

Avantages

The UI looks great, the program runs smoothly, customer service is on-point!

Inconvénients

I feel integration to other software/apps should be more of a "plug & play" deal.

Avantages

This product is super easy to use, working in a call center speed of calls is very important and Kixie has increased my call volume.

Inconvénients

I really cant find any flaws with this software, We love it !

Avantages

Kixie integrates perfectly with our CRM and has a great UI.

Inconvénients

There have been a few outages, but they are resolved by Kixie immediately.

Avantages

I like how Kixie is integrated with Google Chrome and can call any number with a simple click of a button.

Inconvénients

Only issue I have is that sometimes I have to restart or refresh Kixie because it won't make any calls. But it may be my computer causing issues.

Avantages

I did not have the opportunity to try the software

Inconvénients

Their support is non existent and this is no exaggeration. I have dealt with bad customer support however Kixie basically doesn't have one (from my experience)

Avantages

Kixie has made my calling tasks tremendously easier to accomplish. The texting feature is unmatched!

Inconvénients

Nope its awesome!! It makes my life so much easier.

Avantages

Kixie is great! Their user interface is awesome and very easy to use. Their tools are useful for any role in your company from sales to customer service.

Inconvénients

You have to refresh the dialer from time to time. Not too often though.

Avantages

Easy to use paired with Hubspot. Simple, not complicated.

Inconvénients

Using dial by directories doesn't usually work properly

Avantages

Customer Service and Clarity on the Phone

Inconvénients

Nothing

Avantages

Easy to integrate with our CRM (Hubspot), very simple to understand and efficient to use!

Inconvénients

Ringless Voicemail would be a great add! I think they are adding it soon though!

Avantages

Clean app. Fast responding customer support.

Inconvénients

Calls to my cell phone do not show that it is incoming from Kixie until answered.

Avantages

The support staff is committed to customer happiness, his support with the software is much needed and he gets five stars for it.

Inconvénients

Dropped calls, so complicated to do a 3-way call or a transfer and most of the time the call will drop. The power list dialer is in beta, but it's useless.

Avantages

The support from the company has been excellent. They are organized and get back with you almost instantly. The ease of use of the App is incredible and the compatibility with our CRM has been easy to use as well!

Inconvénients

I have not found any issues so far using this dialing service.

Avantages

The powerdialer and overall features did help our team a lot.

Inconvénients

The user interface could be improved, I hope it's something the team can address in the future.

Avantages

All the features it provides. Great software. The integration with hubspot makes it even better

Inconvénients

Honestly didn't have a feature yet that I didn't like so far.

Avantages

I like the connection to our CRM - Pipedrive - make the call and the info plus a recording automatically appear in PipeDrive. Good stuff.

The other thing that is not a feature - but is a service is the quality and speed of customer support. These guys respond very rapidly and will work until the problem is solved. Rare to find that in the service industry today.

Avantages

I appreciate that I can resize Kixie Dial Pad and edit the contact and outcome per call.

Inconvénients

Would love if I could make Dial Pad a little smaller but still be able to see all numbers etc. I have many screens open on PC.

Avantages

I use this service at my job at TMS and i love every aspect of this the local number dialer the intergrated notes and the sleek design i place on my seccond monitor is easy to use!

Inconvénients

Havent expirienced any downsides to application yet

Avantages

Very easy to use interface, reliable support staff, and very friendly for those who haven't used a powercall system before.

Inconvénients

Nothing, I would reccomend Kixie to other companies that need this function.

Avantages

Easy to use, Easy to handle, Love the interaction

Inconvénients

All looks good I have no issues at all..

Avantages

Its ease of use. I like that it picks up on all numbers identified on a given page.

Inconvénients

It needs to be updated regularly. I have to pause during the day to allow it update.

Avantages

I love the SMS but more importantly, I love how easy it integrates in my Hubspot workflows. No webhooks needed.

Inconvénients

If i had to say ANYTHING, it would be I can't wait for the MMS feature but other than that, its got it all!

Avantages

Liked the integrations with our CRM. Very Easy to use. Increased call connections like crazy. Lots of cool features for follow up!

Inconvénients

Nothing. It's all great. We haven't had any issues thus far.

Avantages

Kixie Makes Sales Calls Easy.
It helps us to track our call volumes and keep recordings of calls for customer service and training purposes.

Inconvénients

Calls drop
Unable to drop voicemails for inbound calls

Avantages

It is easy to use. It was easy to learn and was faster than last system we were using!

Inconvénients

Learning a new system is always hard and it took me a minute to get use to it!

Avantages

I like the fact that I can call using local presence. This has Improved my connect rate to clients. Also it is overall easy system to handle. I don't have to switch screens to send sms or check voicemail. This has improved my efficiency exponentially.

Avantages

What I like most about Kixie is it simple and easy to use. The connection is clear and I have not had any major issues while using.

Inconvénients

One thing I don't like is receiving the voicemail emails in my inbox just because I already receive so many emails it can get clogged up. But I believe there is a setting to turn that off that I haven't explored yet.

Avantages

Really easy and practical + support is great, fast and communicational.

Inconvénients

Everything is going well by now. I don't see any cons yet

Avantages

One-tap dialing and the text-to-call synchronization

Inconvénients

Overall appearance and interface. It can be more eye-catchy