Kixie PowerCall

Avantages

I LIKED ALL THE FEATURES THEY PROMISED AS AN ALL IN ONE SOLUTION

Inconvénients

ALL THE FEATURES THAT I NEEDED REQUIRED EXPENSIVE 3RD PARTY SOFTWARE TO DO WHAT I NEEDED

Alternatives envisagées 

Pourquoi choisir Kixie PowerCall 

Logiciel antérieur 

Pourquoi passer à Kixie PowerCall

Avantages

This software was very easy to implement company wide and synced with our CRM with little setup.

Inconvénients

We like everything about the software so far.

Avantages

The seem less progression of the sales process

Inconvénients

Easier tasking function may help, but still simple

Avantages

The calls and SMS integration in one place. Very fluid!

Inconvénients

You need to first dial a client before you can send them an SMS that captures CRM info.

Avantages

It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call. Customer Support is very helpful.

Inconvénients

Occasionally I have to restart because I get logged out but that typically happens if I go long periods without daily use.

Avantages

I like that it is very simple to use and that we were up and running within minutes. I also like that they let me use the software for a week before deciding. Great team and customer service.

Inconvénients

Sometimes there is a glitch here and there but all you have to do is uninstall and reinstall.

Avantages

The ease of use and integration with our CRM.

Inconvénients

Downtime is detrimental to our business. Seems like the downtime is happening less frequently however.

Avantages

I like this product bc it is easier to use.

Inconvénients

seems having issues with my microphone on my headset .

Avantages

The click to call function, and the crystal clear voice and sound quality are the best. Being able to text a customer and chat in real time makes person to person selling a breeze.

Inconvénients

There is potential for more automation, it is very hands on and sometimes the inbound functions are not as smooth as I would like

Avantages

Easy to use, helpful to record calls incoming and outgoing, excellent text service.

Inconvénients

On occasion there are some technical issues, but this is unavoidable with any software or application, and isn't a major problem as issues are resolved quickly when they occur.

Avantages

Kixie is very efficient and easy to use! I was surprised at how well integrated the capabilities are, and how user friendly the interface is. I would definitely recommend to other organizations. It's also a great solution for not giving out my personal cell number while working from home.

Inconvénients

I wish the dialer wasn't on a Chrome extension - but that's really the extent of it.

Avantages

is really ease to use reporting is fast

Inconvénients

i would really like the features of a dialer

Avantages

I love the efficiency Kixie adds to my daily outreach. It allows me to get through my tasks in a fraction of the time and integrates with my CRM to automatically add notes, follow-up dates and recording of the calls themselves in a single tab.

Inconvénients

When the mobile app allows me to classify my own contacts versus my entire teams', there will be nothing I don't like about it!

Avantages

3X PRODUCTIVITY - Seriously. Not only call volume but process improvement as well. Stop dialing now - download Kixie and get their excellent support for setup. Record best voice mail drop messages relative to your specific topics and get ready for a whole new experience with outbound. You will be more relaxed - more focused - and definitely more productive. Kixie kicks !

Inconvénients

No issues at all with setup and integration

Avantages

Easy to shoot quick calls/texts out of chrome. Great support team that responds quickly.

Inconvénients

Sometimes it requires me to reinstall the chrome extension to sync properly, but other than that, it's been great.

Avantages

It made it easy to call people, because you can just click on the number in the website. Easy to track too. Also, I like the feature that it cycles through different numbers and gives local presence.

Inconvénients

Sometimes the call would show up as "scam likely" on people's phones and scare them away.

Avantages

This product is very easy to use. I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

Inconvénients

I don't have ANY cons to say about this product!

Avantages

I love how well it integrates and performs with Hubspot. It has all the features we wanted in this sort of software. Love the ease of use and functionality

Inconvénients

I wish the powerdialer was more capable of loading up a bunch of numbers like other power dialers.

Avantages

It does everything i need and hoped it could do. From a dialer from my CRM, call routing with other employees, queues, group numbers, local presence.
Their customer service it what really sets them apart from any other company.
The onboarding process was a breeze and then they've been the best to get a hold of if i had any questions.

Inconvénients

I wish i would of discovered them as my first dialer instead of going through 2 other ones.

Avantages

It is easy to use and set up, the live customer service is always very helpful.

Inconvénients

I think the phone integration on the cell phone could be better!

Avantages

We moved because it connects to out CRM.

Inconvénients

There have been some bugs in the API with the CRM, but that could have been on the CRM side. It was fixed with Kixie's help

Avantages

The ability to call leads at the click of a button has been great. We also have found great benefit in the recording of calls for rep training. Texting has also been very useful.

Inconvénients

Can be a bit buggy sometimes, but the support team has been great in helping us figure out any issues.

Avantages

- Super easy to learn and use
- Saves time dialing a number and human error
- Eliminates headaches from squinting at my computer screen to get a phone number dialed correctly

Inconvénients

When the dial is up, below where you type in the number is the name of the previous person you called. At first I was confused on who I was calling.

Avantages

very easy to use. you can also set up your voicemail and leave recorded voice messages .this is best program i have ever used.

Inconvénients

sometimes there are call drops or what not and when i dial and ext you have to except it before it dials the ext.

Avantages

Kixie works great with my CRM click the icon and it dials and records my conversations to the CRM. And I can also text and have templates set up to text.

Inconvénients

None better then anything else I have used

Avantages

The ease of having it all linked together with all my devices.

Inconvénients

nothing really, I actually enjoy the whole software.

Avantages

Onboarding and integration with pipedrive

Inconvénients

Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN

Avantages

International calling made easy to call vendors and be follow up easily

Inconvénients

Doesn't work properly in mobile application

Avantages

Kixie's dialer integration is simple, easy-to-use, and intuitive. We use it to connect to our CRM, HubSpot. Call recordings get attached right to the record. Amazing!!

Inconvénients

Can't think of anything - it's really great, simple software.

Avantages

It's helps you power through calls and tasks quickly and with ease. It integrates well into our CRM Allows you to track your teams calls, SMS's, productivity, and overall progress. I love that I can jump in on a call and help a team member out. If my line is busy people can leave a VM or SMS and it pops right up!

Inconvénients

it takes a little bit to get all your templates set up, but once you are done... it makes life so easy. At this time there is no email template through kixie but it goes straight into your CRM.

Avantages

Kixie support has been great. It has helped me eliminate other softwares and just use Kixie for calls, automation and keeping track of customers. Its pretty much plug and play but during the onboarding call is where kixie won me over. Thanks to [SENSITIVE CONTENT HIDDEN].. Youre the Mann for opening up my eyes to more possibilities with this software. Thanks!

Inconvénients

campaign email / txt automation.
All new leads from fb are entered as a deal vs a lead.
Quarterly billing vs m2m

Avantages

Calling integration, detailed lead fields, thorough follow up and presentation options with flex

Inconvénients

None that matters for my use. Some hang ups or slow connections at times but passable

Avantages

I like that I can forward my calls to my phone.

Inconvénients

Kixie could be a little easier to use daily.

Avantages

Quick and easy integration with our system... to automatically send text messages to users!

Inconvénients

No issues that I have come across so far.

Avantages

It's easy and keeps you organized and easy to follow up

Inconvénients

Nothing really, it works well I have not had any issues

Avantages

I love this tool because it saves time with my warm calls. I click to dial and can drop voicemails- which saves me 2 minutes per voicemail. It is Easy to use. And I've found Great folks in support who quickly solve any problems.

Inconvénients

I would love for the tool to dial each number on its own, or even sync in with my CRM and dial the numbers in my cue. But right now I don't have any issues with the dialer. It has met my expectations and more.

Avantages

We can dial our customers at the click of a button. Kixie also syncs nicely with our Zoho CRM so we can have all conversations recorded under each customer. The text feature is also wonderful and effective with reaching customers and receiving Google Review feedback from them.

Inconvénients

I had a hard time starting/learning to use the software. I also didn't like at first the fact that I felt like I had to have a UBS headset and be glued to my desk.

Avantages

My team uses kixie everyday! love how simple the software is to use!

Inconvénients

Not much I obviously wouldn't mind paying less.

Avantages

The local presence is amazing, so much easier than getting lots of different numbers

Inconvénients

it is a little on the expensive side however it is worth it

Avantages

Ease of use. [SENSITIVE CONTENT HIDDEN] had our team set up within a half hour. It integrates perfectly with Hubspot, and with its ability to handle forwarding to our cell phones, we aren't tied to our desks.

Inconvénients

I wish we could connect SMS to our phones as well, but I understand this is much more complex than call forwarding. Not a con so much as a hope for the future service!

Avantages

SMS and VM templates make the life of an SDR easy and fun

Inconvénients

Tracking the time zone of the leads can be complicated

Avantages

The features are great and affordable but the customer service is terrible. Not worth it to work with them. They are not on your side as a business owner.

Inconvénients

The customer service was miserable to deal with. They will take your money and you'll never see it again.

Avantages

I like that you can store multiple messages within the system. It helps to save me a lot of time.

Inconvénients

Sometimes it gets a little buggy and I have to restart the application a few times.

Avantages

The flexibility and ease of use.

Inconvénients

I ooved everything about it.

Avantages

How easy it is to use. I would highly recommend this to others.

Inconvénients

Nothing so far and will continue to use this product.

Avantages

I like that i can click and dial quickly and SMS option has helped greatly to receive responses asap.

Inconvénients

a bit of delay when leaving messaging then clicking 1 or # to submit but not big deal

Avantages

Love this for my team. Super easy to call out to people throughout the US and internationally.

Inconvénients

To open it up to call more countries outside the US. I was recently in Montenegro and unable to call people there.

Avantages

I like that it is easy to be able to record voicemails to drop in instead of recording a VM every time.

Inconvénients

Lately I have been having issues with Kixie not wanting to work as well. It will freeze or not call out.

Avantages

The ease of use and the quality of the application are important to me. I am not a tech savvy individual, so the ease of use was a tremendous and pleasant revelation.

Inconvénients

Can't think of anything at the moment. I am very pleased and cannot find a negative comment that is necessary