En savoir plus sur Kixie PowerCall

Kixie PowerCall est une solution cloud SVI (serveur vocal interactif) qui aide les utilisateurs à automatiser leurs processus de vente. La solution peut également être déployée sur site. Kixie PowerCall regroupe des fonctionnalités de numérotation en un clic, d'enregistrement des appels, d'historique des appels, de coaching et reporting conçues pour améliorer les appels de vente. Elle fournit également un module de classement des ventes en temps réel. Le module CRM (Customer Relationship Management) de la solution inclut la journalisation des activités, l'enregistrement des appels, des informations détaillées sur les transactions, l'analyse des appels et des fonctions de création de leads. La fonctionnalité de téléphonie permet aux utilisateurs de passer des appels internationaux, de personnaliser les itinéraires des appels, de configurer un serveur vocal interactif, de transférer des appels entre plusieurs agents, de gérer des extensions et de gérer la messagerie vocale. La solution regroupe également des fonctionnalités qui aident les agents à recevoir des appels à distance sur leurs téléphones portables. Kixie PowerCall peut être intégrée à de nombreuses applications comme Contact, Zendesk, Nutshell, Signpost, Pipedrive, Slack, etc. Kixie PowerCall est disponible à travers un abonnement mensuel qui inclut un service d'assistance par e-mail.
Kixie PowerCall Logiciel - 1
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Vidéo de Kixie PowerCall
Kixie PowerCall Logiciel - 1 - aperçu
Kixie PowerCall Logiciel - 2 - aperçu
Kixie PowerCall Logiciel - 3 - aperçu
Kixie PowerCall Logiciel - 4 - aperçu

Kixie PowerCall - Prix

Kixie PowerCall n'est pas disponible en version gratuite mais propose un essai gratuit.

À partir de :
Non fourni par l'éditeur Afficher plus d'informations
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Parcourir les avis sur Kixie PowerCall

290 avis sur 290
Classer par :
Arnold
Arnold Afficher plus d'informations
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 21/08/2023

Un bon choix comme logiciel de téléphonie

Avantages

Ce que j'apprécie le plus , c'est qu'il s'intègre facilement avec notre CRM.De plus, il est facile à utiliser et la configuration s'effectue très rapidement.

Inconvénients

Certaines des offres sont limitées et ne sont donc pas adaptées à des personnes qui voudraient juste tester quelques fonctionnalités

Jonah Rose
Jonah Rose Afficher plus d'informations
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/03/2025

Kixie is Power!

Kixie support team is very responsive and helpful. They are very knowledgeable with the dialer and would take time to isolate the issue before concluding. They will not leave you behind. My overall experience with the dialer is superb! I can see a big improvement on the number of leads I generate!

Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective assistance to its customers

Avantages

I find Kixie PowerCall user-friendly and intuitive, especially its integration with popular CRMs like Salesforce and Pipedrive. I also like the call recording feature, which is very easy to access and listen to the call in case you need to review it.

Inconvénients

bugs, glitches, and occasional outages, which can disrupt the workflow

David
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/02/2025

Kixie Rocks!

It has led to an increase in new customers and an increase in sales immediately. It is a significant technology improvement for the type of phone sales that my company does.

Avantages

Local presence dialing is a huge advantage and has led to a much higher percentage of 'at bats' with prospects. The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity.

Inconvénients

Some prospects seem see something about my call that looks like a sales call, and they still don't answer it. Perhaps the occasional 'spam likely' label on some calls, or perhaps something about the call appears a certain way that makes them avoid it. Overall, as stated above, the connection boost/local presence dialing has led to a huge increase in the number of opportunities to pitch. One nice feature is that the next call that I make, if connection boost is on, will be from a new number and I can also change my caller ID at will, if desired (not to a fictitious person or to someone I am not, obviously, but perhaps to my initials, or blank, etc. ) .

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
3
Support client
1

1
Publié le 11/03/2024

Fails frequently. No weekend support or phone support.

I don't recommend it. Kixie must provide support 24/.7. They can't close their support entirely on weekends. Until this policy changes, I can't recommend Kixie.

Avantages

The price is reasonable, but you get what you pay for.

Inconvénients

It fails pretty frequently, and it always seems to fail on weekends. Call routing has failed in the past. We could not make outbound calls or receive incoming calls two days in a row (not all day but for a few hours each day). I find it unacceptable that they are unavailable on weekends. There is no support of any kind on weekends. If something goes wrong on a weekend, you are screwed. It happened to us multiple times. I explained my frustrations to Kixie numerous times.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 03/02/2025

loving kixie!

After looking into multiple dialers - kixie beste answers our need for a small growing team, our account manager is communicative and helpful.

Avantages

Intuitive, integration with hubspot, local calling function, SMS capabilities, target hour calling, multiple dialers, VM drop

Inconvénients

some issues with seamless connectivity to integrations but am yet to have comprehensive onboarding ;)

Jimi
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 07/03/2025

Solid dialer

Solid dialer for making outbound calls. Click to call functionality makes it easier to make dials from CRM

Avantages

Local Presence is great and definitely increases pick up rates
Click to call within hubspot is also great

Inconvénients

Sometimes the connection isn't the greatest

Aaron
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/03/2025

Nothing Bad, Plenty of GREAT!

My Kixie experience has been outstanding from start to finish. The initial demo with [sensitive content hidden] was great, he provided valuable info, answered all of my questions, and wasn't "salesy." After going live with Kixie, I needed help setting up this cool feature called the Live Leaderboard; [sensitive content hidden] from customer support assisted me promptly and got me up and running in no time. Live chat support has been helpful whenever needed as well.

Avantages

The ease of setup, use, training, and live call coaching ability.

Inconvénients

Nothing at this time. I wish I found Kixie sooner!

Dylan
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 06/03/2025

Kixie the Tool to Optimize Your Outbound Sales Calls

Has drastically changed the way I do outbound sales calls. Has increased my productivity by at least 50%, if not more. Once I started using it, I have not stopped and don't plan to.

Avantages

Integration with CRM, PowerDialer feature, template text message, pre-recorded voicemail drops

Inconvénients

That it's a Google Chrome extension. Whenever there's a google chrome update, it throws Kixie off integration to my CRM off.

Jack
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/03/2025

Kixie helps us in customer communicaton

I like Kixie, it saves me time and makes calling clients easy.

Avantages

fast, easy to use, efficient, saves time.

Inconvénients

I use it often with no problems. I don't have a Con with Kixie

Daniel
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 25/02/2025

Kixie as an Autodialer is dope!

The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie it made my SDR job easier.

Avantages

Its very easy to upload a powerlist, it provides you option to select the headers you would like to have on the dialer appear. I was able to automate VM and SMS after an outcome.

Inconvénients

It can sometimes get stuck when dialing 2 at a time, I usually close the app and open it again so it resets.

Jose
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/03/2025

Kixie honest review

Overall excellent experience. Almost 0 issues with the software, and if there are, they have fast support to fix it. Also, it's really easy to integrate with other CRMs like HubSpot, and easy to share your calls with the internal team for review.

Avantages

excellent customer support and ability to call from a local number

Inconvénients

the number of lines you can dial at a time depends on the type subscription you have

Wes
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 16/12/2024

10/10 would recommend

It has been very good so far! I would definitely recommend this to anyone in sales who is on the phones

Avantages

The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make Kixie a really great tool

Inconvénients

A little bit of a learning curve to get fully comfortable with it but they offer great support so it really wasn't an issue at all just takes a bit of time

Kyle
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/09/2022

Kixie is a dream

It really does meet all of our needs when it comes to inbound and outbound calls. We couldn't have asked for a better solution at a more affordable price. And the team at Kixie has consistently been so responsive to any issues that have occasionally come up. Customer service is at the heart of any great service, and Kixie knocks it out of the park here.

Avantages

Kixie truly meets all of our needs. Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue has arisen, their customer service team is masterful in providing the solution we need to keep rolling. The system is intuitive to use, saves us a ton of time, and beautifully coordinates with our other software tools to create as seamless of a call and review process as possible without us creating our own all-encompassing software solution.

Inconvénients

It's really hard to pick much out. The auto dialer occasionally disappears for an individual user or two in a brief glitch, but it's never been a problem that persists or happens often at all.

Réponse de Kixie

Hi Kyle, thank you for your feedback. We're glad to hear you've been having a great experience with our product and out team. Thanks for being a customer, and have a great day!

Répondu le 19/09/2022
Kathy
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/08/2022

Best dialer solution I have worked with!

Since we switched over to Kixie, we have increased our sales by 40% and our departments output by 14%. It was allowed us to scale our business and easily track what works great and where we have room for improvement through their real-time reporting.

Avantages

Kixie is great right out of the box. Very easy and intuitive to use and comes with all the bells and whistles needed. Integrates perfectly with our CRM and is priced very fairly for the value we get from it.

Inconvénients

I am not crazy about the new upgraded view. I wish they have more video tutorials so that users can easily (and quickly) learn about all the added features.

Réponse de Kixie

Hi Kathy, thank you for the review! It's really great to hear that Kixie has helped your team increase sales by 40%, that's awesome!! For more video tutorials on the new dialer view and features, please check out our playlist of video tutorials on YouTube: https://www.youtube.com/playlist?list=PLYZ9XqY1PsQPZ9dC8UdEDkbnAGsVbe9D2

Répondu le 29/08/2022
Mark
Mark Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 02/08/2018

Kixie PowerCall Is the Best I've Used

Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo!

Avantages

What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10.

Inconvénients

So far the only thing that I don't like about this software is a very minor complaint. At my level of subscription there is a mobile dialing app for the android it comes from a third-party. That simply made the information and setup details harder to find. They could document that detailed feature better, but I no means does it represent a dealbreaker.

John
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/05/2022

Kixie is a great tool for small businesses to save time.

Great - Did what it needed to do allowing me with quick follow-up with leads - Saved time with VM drops and SMS follow-up. Easy to get notifications on new messages

Avantages

Kikie worked very well allowing me to quickly move on and leave Emails, SMS and VM drops on new leads. This saved valuable time for me to do my other responsibilities.

Inconvénients

The price point gets higher than others when your organization grows - Great for small businesses below 10

Manoj
  • Secteur d'activité : Études de marché
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/08/2022

Kixie review

It has really been amazing and gives complete satisfation with respect voice clairty and connectivity.

Avantages

The call barging is smooth and the connectivity is really good with proper voice quality

Inconvénients

The cost is on higher side when we compare with go auto dial also skype.

Réponse de Kixie

Hi Manoj, thank you for taking the time to share your feedback. We're glad to hear you're satisfied with Kixie and happy with the clarity and connectivity of calls!

Répondu le 22/08/2022
Jon
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/10/2021

Look no further - The best VOIP dialer is Kixie

Avantages

This product is easy to use, and integrates well with other software. Customers service is quick to respond when asked questions/for help.

Inconvénients

Occasionally there can be a 'lag' from the time of initiating a call, and when the call actually starts ringing.

Luis
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/11/2022

Greatest dialer you can get.

I am a user. I have been using this service for over a year in the real estate business, it has been awesome, we can listen to recordings and it's well known that what is not measured cannot be improved.

Avantages

This dialer has been a game-changer for us. We love the calling and texting system.

Inconvénients

Nothing. Some bugs here and there, but everything gets resolved quickly.

Luis Jorge
Luis Jorge Afficher plus d'informations
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/12/2021

The best in the business

Extraordinary and easy to use i love to work with Kixie, I really think I make a 100% improvement in my efficiency

Avantages

Easy and quick to start using and to see the results you really want in your job, efficient and reliable, the best in the business.

Inconvénients

No cons for my part but i think that a software like this can always improve

Sarah
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 13/06/2022

Makes it happen!

I would say a 7/10

Avantages

I do like how it easily integrates my CRM and works well in clarity and connectivity. The call recordings are a nice feature to go back and listen to for reminders or training of sales techniques.

Inconvénients

The new updates made are necessary but sometime interfere with the productivity and flow function of my workday. The last update cost me many hours of technical support with known bugs in the release. I do not like the amount of refreshing that must occur to connect to my Pipdrive and I find it really frustrating that I lose at least on call per day. Typically its when I'm answering from the app.

Jonathan
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/01/2023

Integration and Automation

Overall Kixie Powercall performed well and we are satisfied with it as the replacement of the previous system.

Avantages

I really liked how Kixie was able to integrate with our CRM and also provided a like of automation tools to help our salesteam work efficiently.

Inconvénients

Some of the configuration/reporting should be more customizable

Evelyn
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 15/02/2022

Easy and good dialer.

Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our CRM. They couldn't resolve it.

Avantages

It was easy to deploy and use. The local presence feature was ok.

Inconvénients

Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that it needs to use a different number than the area code you are using. The workaround is pay for a specific pool of numbers only for you, increasing the cost. We needed to come up with a fix to be able to click to dial from our CRM. They couldn't resolve it.

Justin
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 26/08/2022

Kixie Review - TargetCRM

Overall, I would recommend this to any future prospect.

Avantages

Really like that it syncs w/SFDC, helps me better manage my time

Inconvénients

Like that it pushes my calls to Teams, but hate that there's a delay in the call when talking to customers.

Réponse de Kixie

Hi Justin, thank you for sharing your review. It's good to hear that the SFDC and Teams integrations are making your job easier and helping you connect with more prospects and customers. If you're experiencing a delay on calls, this may be due to your wifi configuration, or another setting such as a firewall. If you reach out to [email protected], we'd be happy to help resolve this so that your calling experience is as smooth as possible!

Répondu le 06/09/2022
John
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/11/2020

Features and Benefits Galore

Our business is 80-100 employees and we've had Kixie for about a year and a half. Great back end customer support for those rare time it's needed. It has helped increase my teams productivity and morale, also scaled out to other departments to help improve their synchronicity within business units and customer interactions. We continue to find new features and benefits the longer we've had it.

Avantages

Click to call, voice mail drop, SMS templates, CRM integrations, easy to use phone app and real time tracking with dashboards have all made the productivity and management easier and more enjoyable for each team member.

Inconvénients

Not really, they continue to take the feedback and work on improvements. Such as sending text images and integrating with custom modules.

290 avis

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