Rollbar

Avantages

Rollbar does its job - which is keep track of exceptions. I am able to track exceptions across environments, frameworks, and languages.

Inconvénients

The UI is slow to load. I additionally find the search feature to not be very helpful. Lastly, I find grouping to be difficult.

Avantages

I like that it is easy to sort errors and which environment they're occurring on as well as the types of errors that are happening

Inconvénients

Some of the features of the UI don't make a ton of sense to me...
Searching for items is really clunky. Sometimes you can search for keywords in the error titles but sometimes you cannot, seems to depend on the word or title.

Avantages

The items page is really organised, the custom objects are very useful too.
RQL - are very handy in order to investigate specific errors occurring on our client base.

Inconvénients

I wish I could tell rollbar to ignore some items and stop registering them on our account. Muting doesn't completely resolve, because it continues consuming our quota. We use the software to log some embedded systems, which are hard to update. And sometimes when there is a fix to an ocurrence in a newer version, the old ones keep triggering the old ocurrences, which we would like to no longer receive.

Avantages

Reliable, quick, work as it should

Inconvénients

none

Avantages

The configuration options allowing me to customize the management of multiple projects. And as an addition I really like the diverse tech stack integrations for Rollbar when using diverse programming languages.

Inconvénients

The amount of Rollbar API updates, too many to stay up to date reasonably without investing too much time in the maintance of the integration.

Avantages

Rollbar helps us catch issues in production, and respond to them as quickly as possible. Without Rollbar, we would miss hundreds of issues. Seriously, it's extremely helpful.

Inconvénients

The UI makes it a bit difficult to navigate. For example, some hyperlinks navigate to a Rollbar page, while others navigate to the hyperlink's actual URL.

Avantages

Easy to use API, good error reporting interface

Inconvénients

JS error API can be improved, it's dificult do debug client side errors

Avantages

The real time error loging and mostly easy setup.

Inconvénients

UI needs to lot of works to make it user friendly.Telemetry doesn't give a better picture of the error and often confusing. Suspect deploy always defaults latest deployment which make that feature useless.

Avantages

- Price is really good
- It's realy easy to set up
- UI is intuitive and simple
- You can trace logs easily, once you setup 'People' tab
- Integration with slack and other notification tools
- Easy to integrate with Heroku's app

Inconvénients

- UI could be somehow better, leaner like a sentry.io
- Features for breadcrumbs or tracing could be easier to implement
- Fingerprinting and error aggregation could be easier to setup, no complicated DSLs

Avantages

It is very to see errors as they get logged in the system so that we can identify, prioritize and fix software issues. It is very helpful to see the errors come through that meant a user definitely got an error but it wasn't bad enough for them to contact support regarding the issue but we can still find it and get it resolved.

Inconvénients

I think it would be awesome to have a button to create a github issue from the item in the errors log. It is somewhat difficult for us to track the issues in GitHub and wether they have been resolved with the items in Rollbar.

Avantages

A concise place to find all errors. Easy to hook up to the app.

Inconvénients

Many times when I try to use the web app, UI will become buggy. Things will disappear when selected, grouping doesn't work etc. This is especially difficult when I am reacting to an incident.

Avantages

It's easy to use and has helped us keep up with anything that goes wrong much faster than if we weren't using it.

Inconvénients

The UI can be pretty slow, and I wish there were a dark mode so I can put it on tvs above the developers without being super bright. I also work a lot at night and a dark mode would be great.

Avantages

I like to design of the software, and good interface it really easy to identify the issues in production.

Inconvénients

I would like to have notification test feature to test notifications configuration, I want to see some tips when configuring something

Avantages

Easy to find out about uncaught exceptions. I am able to be notified in Slack.

Inconvénients

It is a little difficult to debug an error. I think it is weird to click on the error timestamp to go to the traceback, but I don't know if there is another way. Also, website does not work well on mobile devices.

Avantages

The product is flexible and powerful. It's very easy to setup and has a lot of great integrations.

Inconvénients

Their support responses are slow and they are very, very slow to fix serious bugs.

Avantages

I like the level of detail that the error reports provide. It makes it really easy to identify the section of the code that's causing the issue. Being able to see the parameters the caused the error is very powerful.

Inconvénients

It was working great, but in the last 3 months it's randomly not capturing all errors. Although nothing has changed on our end, only some issues show up in Rollbar. The filters now seem to not be functioning correctly either.

Avantages

How easy has been to integrate it in our services and software.
The mail notifications that inform you of new errors.

Inconvénients

Nothing. For now, It has proven to be a solution for our use case.

Avantages

It is easy to use, easy to set up, and once set up seems to be great capturing a lot of details.

Inconvénients

We had a developer leave the team as the administrator. Once he left, we tried to get customer service to help us reinstate someone as an administrator. We gave them everything that would be necessary, but they couldn't help us. They were worse than unhelpful, they wasted time and resources, and due to that I can't say that I'd recommend this to anybody. Furthermore, we recently were contacted by another department within our organization that said they were added to our account and needed assistance by the administrator.... right. I don't know why somebody would add new customers to an existing account, but then again, like I said, customer service sort of killed it.

Avantages

other than recent problems, handles notifications well. Handles overages in a fair way. Allows a lot to be collected.

Inconvénients

Search is terrible. It’s very slow and often not found. If I have a problem from a customer it is nearly impossible to find that item (even if they gave us the unique ID we generated).

Avantages

Integration is simple, concise error descriptions

Inconvénients

Admin is not informative enough, the UI feels outdated

Avantages

Easy to implement, get reliable information

Inconvénients

Have a lot of missing features that would help the integration with our platform

Avantages

the grouping works pretty well. It's good to be able to customise the error levels

Inconvénients

Often, my selections for viewable levels goes back to default "error". I don't understand why critical errors are not shown by default, should be critical and error IMHO

Avantages

It was very to use and integrate with most of the applications we develop in technologies like ROR, GO etc.

Their notifications on email, slack are instantaneous and provide real time alerts to the team.

Their resolve & re-activations are perfect that alerts teams about repeat occurrences of existing system issues.

Inconvénients

Grouping of similar issues. Few times I observed similar exceptions are grouped correctly and few times they are treated separately that causes devs to dig into the list and spend more time.

Avantages

easy to integrate, deploy and use. I also love how similar error messages are grouped so I know if a problem is affecting a lot of people or not

Inconvénients

I have no complaints or critiques about Rollbar at this time.

Avantages

Clever name I guess. Better than nothing. I miss honeybadger.

Inconvénients

It’s a bad choice for AWS lambda, just painful.

The client has an inscrutable api and the typescript definitions are wrong or missing. Doesn’t even support async/await or promises.

Avantages

Faster report issues.
Catch correctly the stack errors.
Data scenary for reproduce the error.

Inconvénients

Many Rollbar notifications ando summary by emails

Avantages

I am able to quickly see what errors are being raised within our system providing us with great visibility

Inconvénients

Grouping is difficult and could be improve. Querying occurrences are difficult to do or understand how to figure out

Avantages

UI, ease of use, options to merge issues and integration with other software.

Inconvénients

I don't really have complains about the current software.

Avantages

Easy to use, all packages included, good documentation

Inconvénients

If I compare with sentry I can say that the errors have less data, complicated to understand the problem and resolve it.

Avantages

Being able to get direct access to incidents from my phone is the most important feature - then switching to the desktop for resolution is easy.

Inconvénients

Sometimes, there are ways too many errors in the dev environment and it would be nice to be able to filter out those issues that you do not want to see while you try to focus on resolving a specific problem. maybe a lack of my current understanding.

Avantages

When it works, it is a good way to find errors in our apps easily.

Inconvénients

There are errors in the dashboard graphics. The numbers are not correct. Lately rollbar is down too much time, so we can't rely on it.

Avantages

Slack Integration and Costing

Inconvénients

Nothing so far

Avantages

Makes error capturing painless, integrates well into a large number of packages.

Free offering provides excellent feature set.

Inconvénients

The UI is a little clunky and can be overwhelming, navigation could be more intuitive.

Grouping of errors doesn’t always work automatically.

Integrated packages don’t always keep up with development as fast as they could (Laravel package took a long time to support 6.0, React Native package currently still requiring split index.ios and index.android for source mapping despite this being removed from RN).

Avantages

Rollbar gives us an immediate view into issues that are impacting our users.

Inconvénients

Sometimes the information is superficial. It tells us there's a problem, but not enough clues about the real cause.

Avantages

Good thing about Rollbar is tracks each and every error occurred from the system, also we can log error from our code

Inconvénients

It takes all parameters of submissions internally and has access to code.

Avantages

- stack tracing of code to see what part caused an error
- ability to see network logs of what caused the error
- table of same errors

Inconvénients

- similar errors are sometimes lumped together making it hard to use
- jira integration causes the same ticket to be reopened if issue happens again, often times i would prefer a new ticket

Avantages

Tracing
Real-time integration with other tools
Workflow automation

Inconvénients

none - This is, in general, a great tool to be part of the tech stack

Avantages

No downtimes, efficient, excellent reports

Inconvénients

Web interface could perhaps use a refreshment

Avantages

The setup is easy, and the product is very feature-rich. It is powerful and integrates with popular tools (e.g. Github, Slack) to tie into your team's processes. I like being able to push errors from different platforms and languages into one system for alerting and reporting.

Inconvénients

The UI generally stays out of your way, but this can make configuring certain things a bit tough (e.g. custom error groupings uses a JSON configuration).

Avantages

Email integration, managing errors like marking them as resolved is very easy and intuitive. Versioning in errors can be done with some few commands which can be really useful.

We are using Slack integration with Rollbar and its reporting is almost immediate.

Inconvénients

Errors do not get into correct versions of app sometimes. Also, I am still struggling with map files as JavaScript errors are really hard to decode without map js files

Avantages

Rollbar makes it easy to track, find, and organize errors across all your services and applications.

Inconvénients

At times errors can be missed and the service can go down.

Avantages

Easy to use, report detailed and fast visualization

Inconvénients

cost and automation features. Dont have nany options to make some automation.

Avantages

Reading a long log-file make any sense

Inconvénients

As an owner of a start-up, I wish the price was a little bit better if the free version isn't enough.

Avantages

Easy to install, support for all our platforms

Inconvénients

grouping / merging of events ist sometimes difficult. and i accidently merged the wrong ones

Avantages

The product is easy to use and find what you are looking for. Issues can be quickly identified and you can drill right down into the specifics of an issue. It is fairly easy to see where you are and what you are looking at.

Inconvénients

The interface is a bit cluttered. It would be nice to be able to choose which widgets I want to show in the side bar and ignore the rest. The documentation is often lacking.

Avantages

Easy install, flexible rules for reporting

Inconvénients

Wish the free tier had more occurrences

Avantages

Rollbar is super easy to deploy and configure. It keeps our team on top of bugs.

Inconvénients

Support could be a bit quicker to reach back out.

Avantages

I haven't seen any issues with sending errors to Rollbar, most if not all seem to end up in the system.

Inconvénients

Navigating to the correct application and environment is so bad it makes me sad every time I have to use it. It became even worse after the ‘redesign’.

Avantages

Easy to implement, Easy to uilize, very intuitive interface

Inconvénients

Hard to queries, sometimes it's hard to retrive specific occurences