Rollbar

Avantages

I love how easy it is to drop Rollbar into an application. We deployed Rollbar in under an hour and the event lots started streaming in immediately. Within a day it had helped us solve several production issues.

Inconvénients

If you have a larger project, or a particularly chatty application, Rollbar's event limits can quickly push you up into a higher pricing plan and if you don't pay up it will start swallowing errors silently until the quota renews at the end of the month.

Avantages

It is incredibly useful and detailed with regards to notifying us about bugs, errors and issues within our code or that users are having. We can easily pinpoint the error and issue a fix right away. Rollbar have a great integration with Slack too.

Inconvénients

Sometimes it can be a little difficult to identify the user that has had the error or bug.

Avantages

Very powerful tracing at an individual level, easy to set up, very advanced querying capabilities, smart errors grouping, telemetry feature is quite powerful, the integration with slack is very good with a native experience. Github integration is also great.

Inconvénients

Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well.
The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.

Avantages

So There is a lot to unpack here: As a software developer, having access to the WEB DASHBOARD is amazing We start our day and prioritize our work around what we see in this dashboard, the SLACK INTEGRATION makes this process even better, as we can see errors in real time before the end-user and proactively respond without having to call or confirm what the user does thanks to THE WONDERFUL TELEMETRY that we get. Also we build software with Rails, JS, Python, AWS Lambda, and all of your libraries work the same way as expected. Wonderful! You also sent my company a blue rollbar shirt a few years ago - IT WAS SO COMFORTABLE! also: YOUR UPTIME is better than just about anyone - Auth0, Gitlab, Dockerhub - have all had issues this year with uptime , and the most we've seen from you all has only been a small delay in processing. Nothing major.

ADDITIONALLY - I discovered a bug last month with rollbar and reported it to a community rep - AND YOU FIXED IT THIS RELEASE. FAST! As a fellow software developer I know how hard it is to get issues addressed, not to mention prioritized and deployed.

In short I love you, and love your company and I tell everyone that!

Inconvénients

I wish I could come up with something, but you astound me. I'd complain about a bug I found in Rollbar Js, but you fixed it in 2.18!

Avantages

I have enjoyed how easy Rollbar is to set up with Ruby, Javascript and Ruby on Rails. Their libraries made it painless to set up and already start reporting errors. I don't know that half of the errors caught by Rollbar would have been fixed in the short turn around time as if we didn't have Rollbar. Rollbar is also user friendly and they are constantly putting up more features. My favorite feature is with a given error they include the stack-trace in my code and who wrote the code that is erroring out. This is very useful for debugging.

Inconvénients

In short the downtime. Albeit very minimal, there have been some days I can remember that Rollbar was down for more than an hour and if I recall correctly a whole work day. These times it made it hard not to worry if anything is breaking or throwing errors. For this reason I have enjoyed having another performance monitoring product.

Avantages

Rollbar is the best error tracking tool out there. It is easy to set up and use and provides great insights into our application’s performance. The integration with other tools is top notch and the customer service is great. Highly recommended!

Inconvénients

The only downside with Rollbar is the cost. It can be a bit expensive for smaller teams or for those just getting started. But the features you get for the cost makes it worth it.

Avantages

Rollbar was easy to integrate and provides multiple libraries to integrate depending on what languages you're programming in. It reports errors well, it's reliable, the API and libraries are super flexible. I'm sure I only use about 20% of the overall functionality.

Inconvénients

Nothing that I *overly* dislike about Rollbar. I think that some of the UI could be improved a bit on the admin dashboard, some things are really nit-picky like I don't like the way that text or lines wrap in certain places. Any complaints I have would be bordering on trivial.

Avantages

It allows me to track some bugs and act quickly.

Inconvénients

Lack of customer support and the bad user interface.

Avantages

It is easy to use, UI is great, easily integrated with my project. easy to send errors and logs.

Inconvénients

UI for seeing the occurrences of an item needs some work, sometimes there are a lot of fields in an occurrence and the horizontal slider was given all the way to the end which is inconvenient.

Avantages

The ability to aggregate your bug/debug information into a single platform, with the ability to prioritize based on the severity and frequency. Sure beats our shared email inbox "solution". Integration into things like Slack are amazingly useful for highlighting Nth errors.

Inconvénients

Inability to setup fine-tuned VCS integration, we have a multi-branch environment and only being able to set 1 git branch for all the environments basically nullifies any use it has outside of the production environment. We have setup all the environments in rollbar but there is no ability to map each to its own git branch.

Alternatives envisagées 

Pourquoi passer à Rollbar

Avantages

The deduplication works well for the most part, and the ability to capture lots of additional information (both automatically and manually) is great. Makes identifying what an issue could be really easy.

Inconvénients

Doing custom searches look like they could be really useful but are is really slow compared with more general purpose logging tools like ELK/CloudWatch/Splunk and I wish it was possible to expand and change the time periods of the graphs.

Avantages

What I like the most about Rollbar is how easy it is to integrate within your code. Providing you with a powerful tool that will help you debugging possible exception that might occur in production, alerting you right away when some errors are happening very often and pointing your right at the line where the error was triggered.

Inconvénients

As long as I have been using it I don't have something I dislike about Rollbar. A feature that could improve it significantly could be request tracing, that way you could have all the data in one place to understand quicker what went wrong.

Avantages

Log Grouping
Stacktrace with local variables
Enivronment Separation

Inconvénients

Something the grouping can work too well, and errors that are different actually get grouped together. The standards can be a little hard to figure out, and there are multiple ways to do everything.

Avantages

It's great that it logs errors. And the grouping of errors is sometimes helpful.

Inconvénients

That searching for anything other than the unique identifier is almost impossible. Found a work-around using RQL, but that is sometimes hours later by the time the RQL database is populated with recent errors... so basically, we have to reproduce and error and then hurry and click the errors at the top and hope we can maybe find it. It's worse than logging errors to a text file honestly... cause at least I could search that in a reasonable amount of time.

Avantages

Easy integration with readily available SDKs and code snippets
Grouping of errors
Easy to use webhooks
Value for money
Access Management
Our dev loves rollbar because of the easy integration
Our oncal loves rollbar because of the easy error tracking

Inconvénients

Rollbar Query Language (RQL) can be made easy as well as search functionality can be improved
Reporting can also be improved

Avantages

Love the minimalistic UI, which keeps everything clear and understandable.
Developers constantly add new features, like automatic events grouping, etc.
Love to have all platforms on one Dashboard to look at reported error from different platforms point of view.

Inconvénients

The quality of Android SDK isn't the top tier with not enough options for event reporting. Also had to so some adjustments for test suits, since in some cases the SDK wouldn't initialize correctly.

Avantages

It is simple to customize grouping rules, you can easily propagate notifications settings to all projects so they are matching, easy to customize, easy to integrate.

Inconvénients

We have to pay much more to have a simple feature like viewing all projects' errors in a single view.

Avantages

I like that it sends notifications if something goes wrong and your team can stay alert about it. It's pretty nice to know if something is down or something isn't working. We also use it to track custom events when some logic isn't behaving as expected. For example when server returns a new Key value that is not handled on client side.

Inconvénients

The notifications customization is pretty hard and not clear. I tried to turn off some part but I couldn't do it only to myself. You (seems) can only turn it off for the "team". So I end up creating a filter in Gmail.

Avantages

- Easy integrations make setup a breeze
- Ability to filter errors by environment and assigned level make management great
- Deployment tracking, view errors by user, search errors using SQL-like syntax, deobfuscation of stack traces - more features than you can shake a stick at

Inconvénients

- Automatic grouping of errors leaves something to be desired, but this is can be worked around by marking these errors manually

Avantages

Rollbar is very easy to configure and use in our stack (Ruby + .NET + React). Rollbar gather error information with many details about situations it occurs.
Interface is very intuitive and have option to set up many notification destinations (we use Slack + daily reports on mail).

Inconvénients

We didn't experience any cons about Rollbar

Avantages

Rollbar was very easy to learn and to navigate, which was a massive plus. Having our own website programmed from the ground-up, it was crucial we had a software that detected and located any errors and/or bugs within our website so they could be fixed/eliminated. Rollbar provides real-time bug tracking, which saved us and our programmer LOADS of time as we located any issues quickly and prevented any possible website crashes/any unnecessary downtime.

Inconvénients

I don't have any cons; Rollbar has helped us to the fullest extent.

Avantages

I get the notifications that matter to me about broken stuff in production, saving precious time and allowing me to be ahead of users complaints.

Inconvénients

Rollbar has much more than what I actually use at this point, but I'd be using even more if I found the setup process to be smoother.

Avantages

I have been using Rollbar for more than 2 years now, it’s really easy to use. The best thing is that when you’re setting up a new service it very easy to setup with your standard logger like log4j. And then voila you have your errors in the rollbar dashboard. It is very handy when your releasing. On top of that you can set up slack integration that keeps you alerting when thing are broken. I’d definitely suggest this to my friends and ex-colleagues to use this.

Inconvénients

I haven’t faced any cons yet. Only thing notice is if you do not configure your logger properly then it might spam with with errors you don’t care about, But that’s not the problem of the product itself.

Avantages

I love the immediate notifications for errors as users see them. Shooting for "Rollbar Zero" on a team can be the best way to reap value from the product. It gives immense visibility into what's failing.

Inconvénients

Why it's failing is not often immediately obvious looking at the rollbar; we have to use multiple observability tools to figure that out. I also am not a huge fan of the UI, it's slow and cluttered and deters me from using it all the time.

- Grouping is not great
- If Rollbar goes down or stops sending messages, a lot of visibility is taken away -- it's reliability could be a reason why we don't continue using it in the future.

Avantages

The best part about Rollbar is the very even UI that permits you to see all mistakes followed for different situations including testing, arranging, and creation. I love the amazing way simple it is to coordinate with various dialects. Following customer side javascript is overly helpful with full stack follows to show you precisely what turned out badly. It's anything but difficult to see patterns in different bugs and imprint bugs as unraveled without any problem. The arrangement alternatives are generally great arrangements and it's anything but difficult to get ready for action, Rollbar is magnificent!

Inconvénients

Here and there it's somewhat hard to tell where to discover a few alternatives on the grounds that they aren't generally similarly situated.
Missing disconnected assembling usefulness for JavaScript, however, I haven't discovered it in any item.

Avantages

It's very helpful for debugging and seeing errors in real time to quickly address.

Inconvénients

my biggest complaint is when looking at stack traces for errors, the line numbers don't line up with line numbers in your files. this can make for a little bit of a goose chase when trying to find an errant line of code.

Avantages

Good language support. Good both for frontend and backend error tracking. Quick to set up notification (e.g. slack messages) for multiple projects thanks to "copy notification settings from existing project" feature. Very easy to comprehend pricing and packaging.

Inconvénients

Grouping of errors could be better out of the box. But it's not like Rollbar is worse than any of the competition in this regards and they do offer manual configuration to solve common grouping mistakes.

Avantages

We have a rails application with.a large amount of javascript involved. Rollbar does an excellent job capturing rails exceptions. These errors are clear and understandable. The javascript errors are based on the minified version of the code. Javascript errors are not easily actionable. I will need to learn how to use a sourcemap so that I can zero in on the exact cause of the exception.

Inconvénients

Needing to use a sourcemap on my javascript files. I could use a good tutorial on how to do this! I have not had any time to do thorough research on creating a sourcemap. Until that is done, though, I'm afraid the javascript exceptions( There are a lot of errors!) are not actionable.

Avantages

Uptime, easy to use api, live feed, rql, people tracking, exceptional support

Inconvénients

Unified dashboard between projects would be great, but can be implemented with their api

Avantages

Rollbar is a technical support team's dream. I rarely walk past our tech department and fail to see this on their screens. It allows you to monitor errors that your clients are experiencing and triage them appropriately. Sometimes Rollbar can help solve the problem with little diagnosis when consistent issues arise. I love the free plan that allows you to view 5,000 errors each month. For a small operation, this may be enough.

Inconvénients

After moving on from the free plan, the cost can be prohibitive. While the cost does increase, you do get what you pay for. We have spent time on all 3 plans that Rollbar offers, and have found our happy medium on Essentials.

Avantages

The features are generally fine, and similar to competitors

Inconvénients

Their API has had a lot of serious incidents recently that takes hours to resolve

Avantages

I've used a lot of error tracking tools in the past but I was really pleased with Rollbar.

For node applications it's very well laid out, keys are provided for you server and your client setup.

Errors are tracked and logged for your application, broken down by which side the error occured.

And if an error has been recurring you can track it and log it easily, plus the emails give a good breakdown of the error from the code side.

Inconvénients

None at present, I may like the UI navigation to be improved so you can administer the setup quicker but once it's in place it kind of runs itself.

Avantages

It does its job. Reliably, consistently. It has our back.

Inconvénients

The UI could be improved: some times too many clicks to find the information we need.

Avantages

-Has a great integration with our software stack (python + django)so setup is easy and it captures a great amount of debugging information out of the box
-Groups errors nicely, but also moves them up when they occur again
-Good alerting rules

Inconvénients

It can be spammy if you have a lot of errors, it's not really Rollbar's fault and there are many tools to ignore spammy errors.

Avantages

The setup and integration with popular frameworks such as Ruby on Rails was easy and we have used it for at least five years with no issues.

Inconvénients

Rollbar does a good job trying to group similar errors but of course there is always room for improvement in this area since it requires advanced pattern matching, machine learning, etc.

Avantages

The old version works, after I patched it so it would compile and also so it didn't crash.

Inconvénients

I had to patch it so it would compile and and also so it didn't crash.

First time I upgraded the new version was missing crucial features.

The second time I updated, thinking it would be better, but it just crashed our app in a different way.

I've fallen back to the old version twice now.

Your iOS team is not good. Missing basic understanding of Objective-C, Objective-C libraries, and QA.

Avantages

Setup is relatively easy
Easy to see all the issues
Integrations with jira & slack

Inconvénients

The RQL feature is quite difficult to use, most times it times out. I think this will be fixed with further updates.

Alternatives envisagées 

Pourquoi passer à Rollbar

Avantages

Rollbar makes it very easy to see where and how frequently bugs in your programs crop up. Rollbar can also be early warnings for other monitoring platforms like Datadog, and indicate something is wrong before your other alarms start going off. The tracebacks on the errors are super helpful and since you can add whatever metadata you want pinpointing problems is made a lot easier.

Inconvénients

The error grouping is not also on point, and it's *so easy* to use Rollbar that you will end up spending a lot of time trying to determine which errors actually merit throwing a Rollbar error, and your Rollbar slack channel will definitely get noisy if you don't stay on top of it.

Avantages

The setup is very simple and the instant notifications for any unhandled issues make this product very attractive to use. It is very developer friendly.

Inconvénients

I do not have anything to add which I find less useful.

Avantages

The best thing is the telemetry support that Rollbar introduced last year. With it we're able to see not just errors, but where they came from, who else has seen the same errors and impact on our user base. The grouping support (grouping bugs together) is starting to become robust as well, which is helpful for making sure you're not seeing 100s of the same errors in the UI.

Inconvénients

The grouping support is not quite there yet, and needs to improve. I'd love to see bidirectional rollbar integration (jira > rollbar, rollbar > jira) and I think that's on the roadmap.

Avantages

Dashboard with items is extremely useful. It provides many options to filter & sort all captured errors/warnings/etc. It shows many pieces of information in a clear way.
I like recent updates with custom fingerprinting that allows easier grouping of items.

Inconvénients

There are some places that require extra clicking after UI redesign, e.g. "Settings" for project.
I'd like to run RQL faster and have simple editor or code-completion aid to write RQL queries easier.

Avantages

We have been using Rollbar for last 3 years and we are not planning on quiting! WE LOVE IT! Easy to integrate into our products. Maintaining crash-free app became a lot easier. Support on HIGHEST level. INTEGRATION with JIRA is also a great add-on.

Inconvénients

Integration with JIRA could be more advanced. In our company we use kanban boards and it would be a great feature if we could prepare tickets from Rollbar to automatically have every necessary field filled in.

Avantages

easy integration, wide support, good error insights

Inconvénients

sometimes our issues are spread across staging, production, separate server containers and environments - not sure how to display all of them at once

having troubles tracking errors in Embedded JS (EJS) templates

Avantages

Being able to integrate with jira and make tickets seamlessly

Inconvénients

The over grouping and under grouping feature does not work. My errors almost always have the wrong title and I often have many many duplicates of the same exact error. Also I don’t like that each new release, if an error is existing, it just makes a new error for that release.

Avantages

The pricing structure. I have a bunch of small projects with low numbers of users.Per project pricing gets too expensive fast.

Inconvénients

Having to fill out multiple free text areas in their marketing survey.

Avantages

It is easy to set-up, and starting to use it is really easy.

Inconvénients

The control panel is pretty good but some times is a little bit confuse.
The reports (PHP) some times are very useless, due to lack of information or too much unnecessary information.
The custom properties are difficult to read (plain structures is not the best way to display JSON information)

Avantages

Monitors and alerts on new front-end errors. Easy to use it to investigate customer issues. Implementation is straightforward.

Inconvénients

Default email settings can be a bit verbose.

Avantages

It's a great tool to manage your exceptions and see right when errors are occurring that could impact the customers. We use this in conjunction with alerting tools to see when a deploy breaks something. Viewing a project shows recent errors, frequent errors, lots of helpful data.

Inconvénients

No easy way to consolidate all the projects into one view.

Avantages

It's a clean interface. The dashboard where they combine multiple projects together was a great recent feature.

Inconvénients

I wish the Slack notification settings were easier to configure. Right now, it's tricky to set it up to go to multiple channels. I haven't looked into configuration through API calls though, which might make it much easier.