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- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
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10/10 for Survicate
We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful.
Avantages
We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform.
It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace.
Inconvénients
I haven't come across anything that I've not been happy with or found a workaround for.
Alternatives envisagées
SurveySparrowPourquoi passer à Survicate
We were happy with the offering from SurvicateRéponse de Survicate
Hi Charlotte,
Thank you for your amazing review. We're absolutely thrilled to hear about your positive experience with Survicate.
Your trust means the world to us, and we'll keep working hard to maintain this level of excellence!
~Paulina from Survicate
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Excellent for Teams Needing Robust Survey Automation and Integration Solutions
Our experience has been consistently positive over the past four years, and we couldn’t be happier with the service.
Avantages
Survicate effectively solves our survey automation needs. We required a solution that could seamlessly integrate with our ESP and offer in-app survey capabilities, and Survicate delivers perfectly. The integrations are flawless, and the support team is fantastic, responding promptly to any queries. Another standout feature is their tracking system for feature requests. When a feature I suggested goes live, they notify me directly – a thoughtful touch that shows they truly listen to customer feedback.
Inconvénients
Honestly, Survicate meets all our needs, so there isn’t anything I’d critique.
Alternatives envisagées
SurveyMonkeyPourquoi passer à Survicate
It looked for me like It was more flexible in terms of integrations with the ESP we use.Réponse de Survicate
Hi Vladimir,
We're grateful for your kind words and pleased to hear that Survicate has been meeting your needs, especially with integrations and support. Thank you for being with us over the past four years.
~Paulina from Survicate
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
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Great product , great price point
Really great, plenty of support with setup and unlike competitors doesn't charge a fortune for CRM integration.
Avantages
We use Survicate to run surveys from Hubspot. It was easy to setup and came in at a much lower price point that competitive products we looked at.
Inconvénients
Literally nothing, on the professional plan you pretty much get access to everything you need at a great price. Setup and management is easy even allowing our marketing team to manage it.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
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Easy to use and amazing support!
Great experience overall, whenever we had a difficulty they were always there to help, and that's an extremely important piece for our overall happiness with Survicate
Avantages
How easy it's to display the survey and gather feedback for our app + their support is incredible.
Inconvénients
Used to be the date segmentation that lacked specific options "after this date", "before this date" etc — which they already improved.
Réponse de Survicate
Hi Pedro,
Thanks for the great review!
Thrilled you find Survicate easy to use and our support top-notch. Glad we improved the date segmentation for you. We'll keep working to keep you happy!
Survicate Team
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
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Survicate review
Avantages
Easy to set up a survey and easy to share it with respondents with several options. The support is also great.
Inconvénients
Hard to adjust the look of the survey if you do not want to use the standard template. For instance, text color and adding images to the survey.
Réponse de Survicate
Hi Niklas,
Thank you for your feedback. While we're glad you find our survey setup and sharing options easy to use, we hear your concerns about customization flexibility.
Is there anything specific you'd like to see in our templates and design options? We'd love to hear your suggestions.
~Paulina from Survicate
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
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Provenance de l'avis
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Conversion simplified
Survicate is a great tool which allows to collect a credible feedback from users. Due to its simplicity and a reasonable price Survicate outruns their competitors.
Avantages
Easy to use, helpful customer service, cheap
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
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Great product with fantastic support
Really good, allows us to greater understand our customers and their pains and how we can solve them.
Avantages
Brilliant integration with Intercom
Excellent support. Really Exceeded expectations..
Inconvénients
Nothing negative to say about my use of survicate.
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