SurveySparrow

Avantages

I like the way you create surveys and get anonymous feedback by collecting conversational data on this software.

360 surveys are more objective, this helps to work effectively with each other and gives a complete picture about strengths and weaknesses.

SurveySparrow also allows you to create different links for the same survey each time it is shared so that we can share them on our social networks and easily separate the responses no matter where they come from, be it Linkedin, Twitter, among others.

Inconvénients

SurveySparrow offers excellent integration with other payment platforms such as Stripe, however it does not include Paypal, this integration would be a great help.

Avantages

Accessibility, ease of use and accuracy. I like the abiloty to personify the questions.

Inconvénients

I dont have something i disliked. It was easy to export and read the data.

Avantages

Surveysparrow is good at sending newsletters to it's clients but it has no attractive feature.

Inconvénients

Amazing customer care with no reason because they reach to their customers without genuine reason.

Avantages

Robustness and efficiency for extracting actionable insights.

Inconvénients

Exponential for streamlining workflows.
User friendly.

Avantages

The most interesting part is the default templates. That is very easy to setup and go live with a few simple clicks.

Inconvénients

Small suggestion add a small help bot that give suggestions and give feedback

Avantages

I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public.

Inconvénients

The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports.

Alternatives envisagées 

Pourquoi passer à SurveySparrow

Avantages

You really can build quite a bit, and the descriptions of the types of questions is great!

Inconvénients

It can be challenging sometimes to upload contacts/clean uploaded contacts. Also, I don't like how you cannot schedule a follow up reminder after sending, as you have to do a new send. However, we now just use the link and send it from our HubSpot account.

Alternatives envisagées 

Pourquoi passer à SurveySparrow

Avantages

Easy to use and makes my work look professional

Inconvénients

I would love even more templates for training feedback.

Avantages

I love the eye catching appeal Survey Sparrow has compared to other survey platforms. It is easy to use, fun to customize, and even the user enjoys taking a survey!

Inconvénients

There are some functions that take me a while to figure out when building a survey.

Avantages

User friendly, interactive with my customer, getting feedback

Inconvénients

More updates to app, more customer’s support

Avantages

Dashboards on this platform are great. Using the skip questions tool is great as well for email surveys where there is more coverage to more users.

Inconvénients

You might need sometime to find your way with SurveySparrow unlike other applications.

Alternatives envisagées 

Pourquoi passer à SurveySparrow

Avantages

To upgrade to the next level can be costly.

Inconvénients

Basically, SurveySparrow does its role for simple form, and when I intend to upgrade to include more features, I held back because of its pricing.

Avantages

Easy to use. Easy to set up surveys. Easy to deploy.

Inconvénients

Customer Support, particularly since they changed the structure of the plans. The customer support agents are unable to support legacy plans and its frustrating

Avantages

Overall an amazing platform. Especially the forms feature.

Inconvénients

Export to third party. Non functional for thr most of the time.

Avantages

Great after sales service. Think about the long term.

Inconvénients

Nothing to say. Thanks for the good after sales service

Avantages

Very easy to use. It was perfect for me to use this for my Bachelorthesis. The Support ist nice to. From me a 10 of 10! Everytime again!

Inconvénients

Little bit to expensive, maybe discount for students

Avantages

The feature set is incredible and apparently ever growing. I like that SurveySparrow are continuously working on new functionality. Sure there was a learning curve, but it was not steep. We like it so much that we upgraded to a (newer) higher tier, which gives us even more functionality. We are already actively looking at our internal processes to so see how we can further improve our integration with SurveySparrow.
Special shout out to their support team; they are good listeners, knowledgeable and solutions focused. I had some small feedback on a SurveySparrow newsletter, got a mail back the same day thanking me for my comment and got asked if I had anything else to share, improving future outreach.

Inconvénients

SurveySparrow changed their tiers (for the better), but did not notify us. Improvement could (and always should ) be made regarding their external communication. We had some difficulties to login in the past, but it turned out that at that moment there was some maintenance going on, and we did in fact received an email about this (which we overlooked). Can happen, not a big problem.

Avantages

It facilitates the collection of omnichannel data through email, web link, social networks, among others. Surveys have a nice modern look. Ready-to-use templates are very useful and help save time. Offline surveys work perfectly and 360 feedback surveys are very versatile as well.

Inconvénients

This platform is very complete and versatile, the only problem is that, to enjoy the advanced functions, the cost rises considerably.

Avantages

While looking for a TypeForm alternative I came across SurveySparrow. Since we ultimately were not able to use it, I can only comment on the builder tool.

Compared to TypeForm (which I worked in as a premium user for several months), SurveySparrow was faster for large survey with multiple logic leaps, the UI did not have the bugs I became accustomed to in TypeForm and SurveySparrow had good optionality for a technical survey (the number field accepts decimals, which TypeForm does not; matrix-type questions have a reasonable amount fo flexibility).

Overall: fast, flexible with good optionality on questions. Great, responsive customer service.

Inconvénients

Unfortunately, we ended up not selecting it. We had difficulties copying groups of questions and entire logic branches (which we need to be able to do), so building a large, complex survey would have been too labor intensive. Maybe it is possible, but I could not find an easy way to do it and was working against a deadline.

Avantages

It did what I wanted. You could pay monthly for a number of surveys not necessarily have a limit and that's it.

Inconvénients

There are other survey tools out there which give you better value by offering more services for the same or lesser price.

Avantages

Every step of creating a survey form is very simple and has next to no learning curves needed before using the software. It's very easy to distribute the surveys into email or social media platforms and it's just a very personal experience all around you really feel like you're getting to know the customers you're working with!

Inconvénients

I really don't have too many complaints I noticed every now and then the dragon drop question box is a little buggy and it makes the customisation process a little bit harder than it should be and you definitely want to be a premium user if you want to access all the complex features that it has to offer I do wish they offered a little bit more features with the cheaper plans.

Avantages

I love that SurveySparrow looks spectacular and makes me look good, with the ability to use my branding. And its conversational style is wonderful.

Inconvénients

I have been using SurveySparrow for years and have no complaints. I honestly can't think of anything I don't like.

Avantages

They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.

Inconvénients

They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.

Avantages

The feature of building a survey from scratch based on my theme is very good. They also have chat based survey with that I can interact with people and know their opinion

Inconvénients

Apart from their customer support I don't have any complaints

Avantages

surveymonkey was tough. The sparrow is simply wonderful. just that is enough. because it's very important.

Inconvénients

There isn't a feature I don't like. I think it's easy and fast. I post a lot of survey. almost every week