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SurveySparrow - Prix
SurveySparrow n'est pas disponible en version gratuite mais propose un essai gratuit.
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- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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Best Survey
Pour moi j'ai eu une bonne expérience le logiciel est super facile et fiable
Avantages
Il y a Beaucoup d'utilisateur les informations sont faciles et très rapides à collecté.
Inconvénients
D'autre s information ne sont pas complètes

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
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Optimized software for quick responses
Taking surveys is extremely easy. Integration with Stripe Payment allows you to make transactions as secure as possible. With this integration you will be able to answer a form and make a payment online and in mobile applications in an easy and unique way.
Avantages
I like the way you create surveys and get anonymous feedback by collecting conversational data on this software.
360 surveys are more objective, this helps to work effectively with each other and gives a complete picture about strengths and weaknesses.
SurveySparrow also allows you to create different links for the same survey each time it is shared so that we can share them on our social networks and easily separate the responses no matter where they come from, be it Linkedin, Twitter, among others.
Inconvénients
SurveySparrow offers excellent integration with other payment platforms such as Stripe, however it does not include Paypal, this integration would be a great help.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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Data that works
Great costumer satisfaction indicator, excellent for new client inquiries
Avantages
Accessibility, ease of use and accuracy. I like the abiloty to personify the questions.
Inconvénients
I dont have something i disliked. It was easy to export and read the data.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Good customer care
Avantages
Surveysparrow is good at sending newsletters to it's clients but it has no attractive feature.
Inconvénients
Amazing customer care with no reason because they reach to their customers without genuine reason.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Go for SurveySparrow
For the past couple of years we have been happy with surveysparrow. No issues we have faced so far. Completely reliable
Avantages
The most interesting part is the default templates. That is very easy to setup and go live with a few simple clicks.
Inconvénients
Small suggestion add a small help bot that give suggestions and give feedback
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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SaaS Company utilizing Survey Sparrow
I would give our experience a 9/10. The functionality outweighs my cons list.
Avantages
You really can build quite a bit, and the descriptions of the types of questions is great!
Inconvénients
It can be challenging sometimes to upload contacts/clean uploaded contacts. Also, I don't like how you cannot schedule a follow up reminder after sending, as you have to do a new send. However, we now just use the link and send it from our HubSpot account.
Alternatives envisagées
SurveyMonkeyPourquoi passer à SurveySparrow
The functionality and the robust survey build options.- Secteur d'activité : Musées et institutions
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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Great for limited amounts of data
Avantages
I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public.
Inconvénients
The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports.
Alternatives envisagées
SurveyMonkeyPourquoi passer à SurveySparrow
The cost of SurveySparrow for the number of users fit better in our budget.- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
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SurveySparrow is the perfect product for my business
Excellent. I use it often to set up trainings and gather evaluation feedback. It is quick and easy to navigate and the feedback I get from clients is always positive about it.
Avantages
Easy to use and makes my work look professional
Inconvénients
I would love even more templates for training feedback.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Survey Sparrow: The Best Survey Platform
It was truly a great experience. The team at SurveySparrow is responsive and helpful.
Avantages
I love the eye catching appeal Survey Sparrow has compared to other survey platforms. It is easy to use, fun to customize, and even the user enjoys taking a survey!
Inconvénients
There are some functions that take me a while to figure out when building a survey.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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Agreeable tool for it's classic forms.
Remarkable for the classic forms and flexibility with surveys.
Avantages
Robustness and efficiency for extracting actionable insights.
Inconvénients
Exponential for streamlining workflows.
User friendly.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
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Great for business
Great, very satisfying for my small business, great way to reach out to my clients
Avantages
User friendly, interactive with my customer, getting feedback
Inconvénients
More updates to app, more customer’s support
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
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It needs work, but it's going in the right direction.
It's been great for the most part! The billing aspect of their services needs work though. The sales reps tell you one thing whilst you can action another thing in your account.
Avantages
360 survey reports are a great time-saver. Very intuitive and detailed.
Inconvénients
They force you to be on a renewal subscription and you cannot manually cancel it. You will need to reach out for support to clear out renewal invoices, after which your account is blocked until you make a new purchase...
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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SurveySparrow - The Real Deal In Surveying
Avantages
It comes with best online HR features
It makes handling business surveys easy including easy building of forms
It ,makes engagements and feedback collection easy
Inconvénients
SurveySparrow has been helpful with no challenges

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
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SurveySparrow review
Helps us to build good survey forms for our clients.
Avantages
SurveySparrow is great for building intelligent & engaging survey forms. It works based on advanced conditional logic technology. We've been working with its solutions for quite a long time and have realized how important it is for our business.It helps us to create realistic user-friendly feedback (survey) forms with human-like feelings. With conditional logic, We provide based on responses users can provide and this acts like a real-time conversation.SurveySparrow also provides multiple integration possibilities which rather favor our preferences.
Inconvénients
We noticed that survey sparrow fairly slows down pages where the forms are placed and this is risky for our business as it might bring future SEO ranking possibilities low. I just think they should use CSS minify plugins or even reduce the amount of javascript used.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
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A good and easy tool for NPS
Avantages
Is an easy tool to implement NPS in for our customers. The implementation was so fluent and easy.
Inconvénients
Really nothing, we used just the NPS and was a success for us.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
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Whitelable customer
Avantages
Whitelabelling capabilities
Flexibility for suitable commercial model, when we began the journey
Inconvénients
SSO integration not always straightforward
Invoicing process and flags in tool could be optimized

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant pendant l'essai gratuit
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Provenance de l'avis
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Improving my feedback collection experience
The platform is easy to use and has allowed me to create engaging, custom surveys quickly and efficiently and I enjoyed the conversational interface that feels more like a conversation than a typical survey form.
Avantages
What I like the most about this platform is its conversational approach instead of having customers fill out a typical survey form. I love how I can create highly personalized and engaging surveys that my clients find enjoyable to take.
Inconvénients
The customization options are a bit limited compared to other survey tools I've used in the past. I also noticed that the integration with other analysis tools is not as easy as I would have liked.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
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Survey sparrow review(2022)
Helps to better understand how my visitors interact with my business, providing possibilities to improve on it. Will recommend it!
Avantages
Survey sparrow is a tool every business needs if you really care about improving your customer shopping experience and satisfaction rates. With its powerful features, you can understand how your clients behave and easily track the way they interact with your website.
What impresses me most is the logic feature which lets me build brainstorming forms that appear as live questionnaires to my visitors- it gives the visitor the impression that they are interacting with a live agent( that's the sensation I had the first time testing it). The LOGIC section is what you should accentuate more on if you ask me.
With this tool, you get to define factors that will trigger the form's display on your website( for pop-ups) usually defined by the percentage scroll rate or an average session duration(measured in seconds). I find this extremely helpful as it keeps my web pages clean and nice-looking, especially for my service pages. You equally get to choose between inline and side widgets placements as well.
This software will help your business understand how to better serve your clients.
Inconvénients
nothing complicated yet and hopefully, the developers keep making updates.

- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Create and distribute survey easily
Avantages
Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have provided and select the survey theme that match with my objective. I also can select the question from the suggested question section.
Inconvénients
I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that i want and it making a mess to the form layout and design. I have tried it multiple time, but it just not happening and i don't think there is any way to do it properly.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
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Great Survey Builder platform
My overall experience using surveysparrow id great and i recommend everyone using it for building better surveys.
Avantages
The best feature of survey sparrow is that it has tons of free templates which are used to build surveys.The import and export feature helps in importing and exporting of data which are used to surveys.The user interface is very beginner friendly and easy to set and to use.It helps in collecting and gathering data or used to collect the opinions from a certain set of users.The technical support offered is greatly appreciated.
Inconvénients
Surveysparrow has more features but user should pay/purchase some premium plans in order to use those features.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
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Survey Sparrow
Survey sparrow is very helpful for creating awesome and professional surveys-I firmly recommend it.
Avantages
Survey Sparrow is the B.O.B survey builder we've ever used. Its results speaksout better than Jack Sparrow himself.
The logic functionality is as smart as Jerry the cat and with this tool, you can collect usefull data on how your customers, site visitors and team members perform vis-a-vis to your business.
Survey sparrow makes quizze nad polls building experience highly simplified and is very accurate and smart. It has a ton of pre-made templates to use and this helps to reduce the stress-anyway.
It equally provides a trial period, where you can test out the power of this tool. There is much to say but, in a nutshell- It's the ideal option for your business and I will always recommend it.
Inconvénients
It's working very well and haaven't got any issues with it yet.

- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
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Conduct surveys for data collection
The overall experience is Not bed. It is user-friendly and simple to use. Easily conduct surveys.
Avantages
Surveysparrow is easy to use. Using this we can make surveys and collect data. It is user-friendly and having good analytics. Good interface and graphics.
Inconvénients
It is complex for beginners. Some features are expensive, we can use that by taking premium. Too much of mails irritates users.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
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Don't hate it , don't love it
I don't think that it's something I want to integrate into my everyday life I have been a user for a little over two years now and I am actually looking into other programs but overall my experience with a decent I don't have too many complaints and I would recommend it as a starting platform if you're trying to get your branding out there.
Avantages
Every step of creating a survey form is very simple and has next to no learning curves needed before using the software. It's very easy to distribute the surveys into email or social media platforms and it's just a very personal experience all around you really feel like you're getting to know the customers you're working with!
Inconvénients
I really don't have too many complaints I noticed every now and then the dragon drop question box is a little buggy and it makes the customisation process a little bit harder than it should be and you definitely want to be a premium user if you want to access all the complex features that it has to offer I do wish they offered a little bit more features with the cheaper plans.

- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
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More than just a survey tool
I use SurveySparrow for more than just surveys. I use it as a client onboarding tool - for assessments and information gathering.
Avantages
I love that SurveySparrow looks spectacular and makes me look good, with the ability to use my branding. And its conversational style is wonderful.
Inconvénients
I have been using SurveySparrow for years and have no complaints. I honestly can't think of anything I don't like.
- Taille de l'entreprise : 11–50 employés
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Provenance de l'avis
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It is a really good tool. They have the potential to be one of the best survey tool
It was my goto product because it was so simple to use. i would say simplicity is the key.
Avantages
This survey has really good UI. Really interactive sign-up page. They do justice to their tag line of creating conversation out of surveys. really good customer support
Inconvénients
They have very little options in terms of presentations of the surveys. No templates are given for emailing a survey, one fix template has to be used.