Raygun

Avantages

We have been using Raygun for several years and it has been brilliant.We have Raygun set up in all of our dev environments and it has been easy to setup and it's our "go-to" tool if an error occours.It has been the first thing we implement in all of our solutions for error tracking.

Inconvénients

My only downside to Raygun is that I have noticed that when looking at a particular exception with a large amount of exceptions it can be hard to find a specific exception - would be nice if there was a graph similar to the one on crash reporting main screen that the user can use to select specific time frames to see error count rather than going back to the crash reporting main page to change the date time.

Avantages

With only two Lines of Code I get all the Crash-Information for my Xamarin Apps.
It Detects Common Errors and if Performance Tracking is on, Detects Bottlenecks that affect your User's Experience.
I would compare it to Jira, on how the Errors appear and get Tracked.

Inconvénients

That it shows me, that my code is still not perfect...

Avantages

It's easy to use. Their dashboard is also clean.

Inconvénients

They recently changed their pricing. I used to pay $4.8 per month and all of a sudden I am paying $48 per month because they gave me 10 times more events, which I don't use. I had 10000 events and I only used about 1000 of them. Now, they charged me for 100000 events and the price got 10 times more expensive. They only sent me one email a few months ago, which I didn't read. No other notification and certainly no confirmation. The email said that there will be a change in their plans and my plan would include more events. They forgot to mention that the price will be x10. I lost $480 for 2023 and they don't refund me, since they claim that this action is written inside their terms. Be extra careful before buying their services. Read their terms of service really carefully, because some day, you might lose money.

Avantages

Raygun helps us watch and track errors and find issues before our users do. When users do report issues often we can gather all the details we need directly from Raygun without having to go into details with the user.

Inconvénients

Sometimes the event grouping does not work exactly as expected but that could be user error.

Avantages

Once, it pinpointed the exact line of code causing an issue, helping me resolve it swiftly and improve my app's performance.

Inconvénients

I felt it was expensive compared to other tools, making it hard to justify for basic error tracking needs.

Avantages

Setting up a raygun is very easy and very easy to use use. Once set up can you easily track bugs and exceptions. You can easily debug those and get the root cause so that can be solved.

Inconvénients

There is nothing to dislike about this software.

Avantages

The website/marketing looks good but the solution is terrible.

Inconvénients

The customer support is not helpful. The metrics are not correct. The user interface is difficult to understand. There are many misleading information. This solution is not usable.

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Avantages

Raygun is really easy to track all the errors.

Inconvénients

have to set up multi app for diffrent envs

Avantages

Easy to use, full of features, very well documented, support multiple platforms and languages, it's extremely helpful when trying to understand the issues that clients face and be proactive in fixing them before they get reported.

Inconvénients

Software can be a bit costly for small business. Pricing model changed, became more expensive over time. Could potentially slow down the application requests but nothing noticeable.

Avantages

We use Raygun in our company to provide client side error logging. We have integrated it with Slack, so that it automatically posts an error channel when an error occurs. I have used it for the last few months.I find the UI intuitive, it provides detailed error information, and I can easily see where the error has occurred.

Inconvénients

Something that can be harder to figure out in some cases, is what exactly the user did for the bug to occur.

Avantages

Very easy to integrate with any system. Hardly miss any error as long as we pass the request to raygun. And no rate limiting is great. Although I wouldn't wanna keep hitting raygun all the time :D

Inconvénients

It could become difficult go through each each and every instance of an issue, would be great to have a more concise reporting around a single issue a better snapshot/image/overview of an issue.

Avantages

I like how the errors are classified per app. And the level of detail provided for the error, like the users affected, history of the error etc.

Inconvénients

Not able to send notifications to people when a particular error reoccurs.

Avantages

It's really helpful to detect the bugs real-time

Inconvénients

I think the integration is a bit tricky.

Avantages

The easy way to get it started in most programming languages and frameworks

Inconvénients

Sometimes slow GUI at high activity hours

Avantages

Its super helpful having a tool that allows me to offload the conscious effort of checking graphs, log aggregators, and similar health check mechanisms. Having a tool that alerts me when software is reporting abnormal behaviour allows me to better focus on my daily tasks. Aggregating reported errors, and providing historical data also helps with new team members being able to better understand the context around errors that may be new to them, and is great for identifying regression bugs.

Inconvénients

There is very little that I can fault with Raygun, and in the times where I have needed additional assistance, the support staff have been prompt, friendly, and effective.

Avantages

All exceptions in one place, can the affected services\machine names which is really good

Inconvénients

* Searching by multiple words doesn't work
* Exceptions grouping stops working when any part of a stacktrace changes.

Avantages

The ability to track almost any level of issues in our codebase that would otherwise need manual log reviews after deployment is super helpful. We can easily find edgecase scenarios in our production environment that we missed in our QA process allowing us to fix problems that would otherwise go unnoticed.

Inconvénients

None that I can think of at the current moment...

Avantages

Raygun provide detail about the issue happen with end user include their environment, product version, exception detail and other value information that we can use while investigate issues report by customers.

Inconvénients

The filer need to improve. It is quite simple and hard to use for complex query.

Avantages

Easy to see stuff I might have missed, woo hoo.

Inconvénients

Sometimes it spams more than I want it to.

Avantages

One of the use cases of Raygun for our team is to find the errors of our software that cannot be reported by our end users. And it helps us a lot in terms of finding issues and solving them.

Inconvénients

Raygun could have more use cases, maybe some more features in the future to observe users behaviour?

Avantages

user friendly and quick to report fatal errors
- Issue logs
- history and details
- integration

Inconvénients

- my error tab is not working for me , every time i have to check in Active error tab

Avantages

The tool is easy to install and have support for a lot of language. The app is smooth, fast and responsive. The mail notification about something going wrong or occurrences of errors is very cool.

Inconvénients

There are a lot of better tools in the market when compared to Raygun which provide better features and support - Stackify, SEQ, Crashalytics.