Germain UX

Avantages

I have been using new relic APM since time but I got something that has more that we want in Germain APM. The best thing is that it is supporting many frameworks/databases/features. Also, easy user management is there in Germain APM. so you can share it with your team which you want. I got a very useful feature with a browser and a real user experience. So based on it I will design my site. Indeed, SSH/alerts and click automation is adding beauty with this software.

Inconvénients

If they can improve better UI(design) then it will be more understandable with my team.

Avantages

Angular and React applications traffic can be easily monitored with embed javascript from Germainapm.I like the way its integrated out of box.Automation is very simple and useful for triggering our cpu usage details, this help us to reduce our downtime, thanks to germainapm for this Automation.Existing SMS and Email Alert Template give us more flexibility and possiblity to use.

Inconvénients

Adding a wizard for python app will make it easier to "monitor" a python application.

Avantages

This is the first APM tool that I have signed for trial use for my website. Signup was simple and easy. At first go UI looks simple and easy to use. It allowed me to customize as per my priorities/goal/industry etc. There are plenty of wizards /options available to customize as per ones requirement. If tutorials and user guides are provided for a beginner that would be of great help for people like me who really want to use APM tools for growing their business.

Inconvénients

When I first started using it, I thought it will be easy to understand and use ; with help available for the first time users of APM tool. But I couldn't find help/guide for new users. It was very difficult for me to understand and start using this.
I am not able to find anything related features for ecommerce website and tools.

Avantages

Application is very user friendly and easy to use. Faster when monitoring and exploring resources. The main thing is onestop solution for any technology stack.

Inconvénients

Dashboard looks quite congested, Must be having a setup wizard for user when login instead of all icon placed at home screen

Alternatives envisagées 

Pourquoi passer à Germain UX

Avantages

• What I like the most about Germain is its adaptability, it works for any industry; basically, everyone can benefit from it. It doesn’t matter if you are a small or an enormous company, you will be able to take advantage of the effectiveness of the platform.
• Germain provides all kinds of tools to personalize your experience, to the point that you will feel that it has been created just for you, you will feel a human touch & interest behind it. It certainly gives you the feeling of having all the solutions in just one place.
• The other key point for me is that it will professionally help you identify and fortify your weaknesses. It is an APM platform that goes straight to setting up your goals and assisting you in taking the necessary steps to achieve them.

Inconvénients

• Being such a complex application I would appreciate a little more in the educational aspect, what I meant to say is that imagine being a new user, and you follow/use all the features of your interest, and there is a whole other bunch that could help you, but you simply don’t know of them. It is true that the platform showed some instructions, but it was just once, and if you didn’t get it the first time, that’s it, there’s no remainder or description of the menus.
• In my opinion, there should be more connections between the different menus, my point is that for example in the Wizards sections, there are a lot of options that need a previous application added, it would be a nice touch to show somewhere that you can review all your applications in the “Software Menu” or vice versa had the user know that all the options added in the “Software Menu” are key in the use of the Wizard’s tools.
• Last place to improve has nothing to do with performance, and it would be the UI, it’s easy to feel overwhelmed with what you are seeing, and a little artsy touch could help better the user experience and draw attention at first sight.

Avantages

Gemain's best capability is its correlation from the users' desktops through the application, database, and infrastructure. For end users in a web app, JavaScript insights are especially detailed, and its alerting integration via email and web hooks are flexible enough to work within our enterprise.

One particularly nice feature is being able to search first by field type (e.g., "Host Name") or even by a specific value. Typing in a specific value (user login, server name, SQL ID) runs a query across all searchable fields. This capability is especially helpful when the user does not know the exact field name but has a value ready. All matching fields with that value appear in a dropdown for selection.

Inconvénients

The user interface is somewhat outdated relative to competing products; Germain APM is nearing release of a refactored UI.

Avantages

germain APM is a fantastic functional program for gathering application behavior, website traffic, keeping track of user visits, checking console issues, and triggering operations based on user activity. This program can be used to track a user's application runtime activity. I can track - the HTTP post validates calls, user sessions, and time spent on the app, as well as which pages or products they preferred to spend time on before making a purchase.

Inconvénients

Need to improve on the UX area, there are a few front-end tweaks that could improve this tool.

Avantages

I like Germain APM's customized cloud settings to set configuration criteria such as priorities / goals / relevant industries to the user and how they could impact the user’s cloud design for performance monitoring of the applications. In addition, Germain APM offers a creative approach to offering full-stack coverage for a wide range of application frameworks, not simply concentrating on one component, but also involves the emerging cloud operations area that is operated by the DevOps group.. The size and complexity to which Germain APM can be implemented is unprecedented. No need to manually configure thresholds or dependencies, automatically discover dependencies and the AI helps enormously to quickly discover problems and easily get to root causes. Moreover, Germain APM immediately identifies the incidents and determines the root cause of the incidents through analytics for business processes, KPIs, browser / UX etc. It is particularly helpful for broad organizations where numerous problems can occur and it allows to easily monitor what caused the failure. Germain APM also monitors almost the entire infrastructure, from the hardware along with network components, to the software running on them and to the databases for web services. Germain APM also monitors almost the entire infrastructure, from the hardware along with network components, to the software running on them and to the databases for web services.

Inconvénients

The present separation of features in the Germain APM may be a little daunting without structured instruction requiring some time for careful navigation and a guided walkthrough for it to be more user friendly.

Avantages

Hassle free signup and user experience is commendable. The application is very responsive and navigation to various features is seamless. It felt very easy to navigate and find various options. Integrated well with advanced features. Performance monitoring is one of the key features of this tool, which works smoothly with the help of more than 60 popular plugins that do complete monitoring and analysis. This is completely automated. Awesome dashboard with various performance based metrics and analytics. Also provides easy exportable & user-understandable graphs in the form of a report. complete and easy configuration of the various automation jobs.

Inconvénients

For a first-time users, there can be a bit of a learning curve to understand and configure the cloud.

Avantages

germainAPM software provides powerful (and, in my professional opinion, essential), monitoring services and technologies for any individual/organization out there today that cares to understand the various facets of their operations and how to improve upon the current/existing processes and performance levels. As a primary decision-maker in several different capacities - business services-provider, consultant, consumer/end-user, and more- I know that user experience is key and possibly even the MOST important factor in conducting successful business online today. germainAPM provides amazing and comprehensive UX monitoring including real-time user experience recordings of REAL VISITORS and REAL VISITS to your website. These recordings can be reviewed and analyzed at the convenience of the website owner AND are GDPR compliant. There are tons of really amazing and useful tools are available with the germainAPM software to provide business owners with internal shortcomings as well.

Inconvénients

While I do feel a bit overwhelmed by the vast offerings and complex technologies of it all, I am willing to take the time to learn it and am looking forward to discovering just how much more I can do with germainAPM.

Avantages

User experience monitoring and root cause analysis are few of the features that are unique to Germain compared to other APM solutions in the market. The application gives you information about every user click/action taken on the browser and correlates that information with corresponding data gathered from the back end (application servers, network, database), which helps the support teams tremendously to debug/diagnose problems faster.

Inconvénients

When we started to use the tool few years ago, customization of the application used to be a challenge and Germain support had to be engaged, but there have been several enhancements to the product and now we are able to make most of the configurations by ourselves.

The UI looks very crowded, I would like to see a redesign of the application UI such that navigation and

Avantages

Signup process is very convenient even for newbies. Germain APM is one of the best tools available online to
monitor real time user experience of your website.
Pros:

User Interface:
User interface is really interactive and user doesn't have to navigate to any other web page in order to
fully explore the options.
The website is cross functional and it works incredibly well in almost all the browsers.
Its very easy to manage the dashboard as per your business needs.

Functionality:

Germain APM monitors worst user experience by monitoring website malfunctions including expensive SQL Query, Application slowness while triggering specific chunk of code and any back-end application process. This helps organizations to improve user experiences with reduced response time.

Inconvénients

The only con is that customer support is somewhat slow because of US and European timezone.

Avantages

Germain APM provides a modular and intuitive design which helps us in visualising all of our key-metrics (technical & functional) in real-time. The simplistic way of adding smart filters on top of any component/feature is fabulous. Out-of-the-box Dashboard templates are really helpful to ramp up quickly and start visualising just by plugging in the data. It’s like one stop shop that solves the need of monitoring our systems to identify where our users are struggling.

Inconvénients

By default please provide a sample dashboard with preloaded data to play around and learn more.
Even if I am 100% Zoom, I will always need to scroll down to click on “Next” button within a popup that has lot of white space.

Avantages

Having a questionnaire to identify end goals after signing up is a great way to help users start using Germain APM. I found Wizards to be very helpful in configuring Germain APM because it already makes the commonly used software for monitoring, analytics, and automation available. The visual menu is pleasing to the eyes, it's like your only browsing the App Store. Adding configurations and managing entries can easily be done in a few clicks.

The Aggregated Dashboard makes it easier to monitor the data because it shows the overview of all the things that need to be monitored, may it be business or technical related.

It's also good that you can easily generate reports with anything visible on the dashboard.

Inconvénients

The unlimited portlet that the user can create/add in an Aggregated dashboard is a good feature but the downside is the more portlets you add, the dashboard may perform slower.

Avantages

1. Germain website is an ALL IN ONE solution for Monitoring, Data Analytics, Automation and customizable dashboards all in Cloud.
2. Anywhere access of all the information like monitoring data etc which are just few clicks away.
3. Loved their aspect of reducing the effort connecting various websites and tools and as its already mentioned a one stop location to do all the work at a stretch.
4. Customization is one of the key attractions. This not only provides various service customizations but also customizable dashboards with attractive graphical representations (bar graphs, etc) catering to various customer requirements and their own styles.

Inconvénients

1. The dashboard looks bland. Could have been a bit jazzier
2. There is still a great option and room to provide more explanation of each of the categories on the way of working, which will help a first-time user.
3. Monitoring Categorization can be done better. The user/organization will get an idea of how exactly they can map according to their organizational needs accordingly.

Avantages

The ability to create custom portlets. Being able to have a color coded chart by hour and SLA is a wonderful way to depict issues.

Inconvénients

I found it a little complicated to create a new dashboard for everyone to see. It's possible that I just didn't do it frequently enough to remember all of the steps.

Avantages

Germain APM manages to balance great it's huge complexity with the simplicity of the configurations.
Even a non technical user can configure an entire monitoring system using the explanations shown at mouse hover and the documentation for more complex cases.
Variety is what makes this tool to be outstanding. It has a comprehensive industries list at setup, lots of integration options, possibility to integrate all sorts of
applications, various hardware configurations and the list could continue and continue...
The overall performance is good, navigation is smooth and quick. I can think about the fact that using Germain APM on long term will save a lot of time and also money
(e.g. not being necessary that somebody else is hired to monitor and keep you up to date with the status).

Inconvénients

Due to the fact that the application is in continuous development you may encounter minor bugs; and one thing that i personally would prefer is to have the configuration
wizards as part of the left menu because some none computer proficient users may find them hardly.

Avantages

Firstly, I like the price of this product, it is not expensive like others, but the value it brings to me is uncountable. It has a lot of helpful features for the user. Also, I can ask the helps from the customer support without extra cost.

Secondly, the germain APM monitor performance status of the system from the customer viewpoint, hence it is not only be able to fast handle the error in the event of a system failure, but also be able to analyze and clarify the cause quickly, allowing managers to reduce the analyzing for the complexity of causes to transfer and solve the problem.

Next, This monitoring system almost has no impact on the operating environment of the monitored system and can also monitor the status of external link services.

Inconvénients

The only thing that I suggest here to improve is that you should support the multi language feature, then everyone can use it easily. Example in my country, we have a lot of companies need the APM, but not all of them have good English skill.

Avantages

Germain comes with a surprising amount of features which are well organised in tabs. After the quick setup I was able to easily check the performance of my app and see which aspects could be improved. Seeing the actions taken by the user is invaluable and Germain provided me with a comprehensive tracking module. Despite the myriad of features, the UI is not cluttered, which certainly helps when you’re tracking down a specific issue.

Inconvénients

The downsides are minor, and boil down to a few UI flaws and the lack of a dark/night mode, which is a personal preference.

Avantages

-Business Analytics solution that allow the company to organise their target customer group, using the correlation between the customer activity on the website and the our product features.
-Real time tracking for total time spend In each of those categories for each meaningful interval of activity between the application and our web service.
-The solution provided can be used as prediction since regression is utilised, so that we can tackle the unforeseen problem in our business model, or website user interface.
-The price is considered cheap with the quality and amount of solution provided.

Inconvénients

-Menu bar navigation is not well designed as of my personal experience, a guideline to guide the new user for your website is necessary, so that user is more attracted to the type of solution and how they can subscript.Solution Recommender can be provided as well to save new user time in finding the right solution for their business.

Avantages

1) The UI is nice, user friendly, and developed in Reactjs, which is very nice.
2) From the security point of view, it is good as it creates/deactivates sessions properly.
3) It gives a track of all apps that someone has registered, so that is a nice feature.

Inconvénients

1) Please make it super simple, provide youtube video tutorials, as I found it hard to install.
2) When you send the emails, please prompt too for a good user experience.
3) I tried to change my password by using the option of profile settings, but I was unable to do that as well. Please add that too.

Avantages

Real User Session Replay feature is the most impactful, it is relatively easy to use and was integrated easily with very clear instructions from vendor.

Inconvénients

I suggest adding graphs on Real User Session Replay feature to graph common metrics. I understand you can create these but adding few samples will be great.

Avantages

1. Worth to invest for business analytic and monitoring. A Multifunctional web solution platform.
2. A versatile website that can support any kind of business setup.
3. Easy to use website and reduce bottleneck on a business day to day process.

Inconvénients

The website needs some improvement. I saw a few errors, especially on the registration and login page. But this is very minimal. overall this is a great tool.

Avantages

As I start logging in to this application the first thing that I have notice is the font that this website is used, I liked it and it's not complicated to read every information that you can see on it. Secondly, I would like to commend how this application is friendly user for the Client's presentation and some stuff that you can maximize as a source of business. Lastly, It's quite fun to see that this application can accommodate a bunch of business different kinds of industries such as financial services, healthcare, manufacturing, media, retail, telecommunication and transportation.

Inconvénients

Upon navigating on this software I also noticed the prices of each service this may be my least concern, if possible, that the marketing department can change it for a reasonable price so that small businesses can afford to use the said cloud application.

Avantages

Germain Apm is relatively easy to use for someone without a lot of experience with this type of software. The sign up process turned out to be easier than I expected and really helps to set up proper goals and focus for productive results. The APM has a variety of analytics that allows you to have a wide understanding about your business performance. This system helps to capture user’s clicks/actions which was one of my main concerns and also reflects poor user experience and application performance.

Inconvénients

The one thing that bothered is the overall UI across platform, in Wizards page all the features, buttons and texts are overlapping and not clear.