My PT Hub

Avantages

I loved that my gym was able to load up my program for me to follow. Allow with images and set information.

Inconvénients

No cons for me, as a user the experience was seamless and intuitive

Avantages

Very helpful and efficient customer service.

Inconvénients

Nothing to add as experience has been good.

Avantages

its good to use and easy to get clients to follow along

Avantages

Customer service came in front. I always receive the comments and assistance I need to help me with any problems or inquiries. There are a tonne of pre-made exercises and nutrition plans to give to clients, but the best part is that you may adjust them. As a result, making plans for clients is much sped up. Additionally, the events calendar is fantastic and offers lots of options for creating various classes and various packages for customers to buy. I would advise any trainer (in studios, gyms, or online) to use this programme.

Inconvénients

I have to cancel some of my ideas and start over completely. occasionally takes a little longer, but that might be my fault? Overall, no issues!

Avantages

the app has good countrol over contact especially adult content

Inconvénients

reporting is very very easy in the app

Avantages

My PT hub is quite easy to use and as all main features you may need to manage a personal training business or a studio, from exercise library, scheduling, tracking metrics, nutrition it's easy to create programs and more. It has a great clean and simple app and the help section has all the videos and tutorial to get everything up and running very quickly.

Inconvénients

Unfortunately it as the same issue of some other great platforms and it's only available in English.

Avantages

I love that it has all in one for my needs as a personal trainer. I love being able to create custom training programs and nutrition plans it's great all in one place.

Inconvénients

I have had some minor technical problems, such as slow loading of the platform or problems when synchronizing data with other applications.

Avantages

works great and does a great job working well

Inconvénients

it works well i don’t have any complaints at all

Avantages

Easy to use easy to learn to use interesting

Inconvénients

Like I already seen this before that I like least

Avantages

My PT Hub ist eine gute Software aber nur für Anfänger, da es viel Zeit braucht, um die Prozesse zu durchführen. Einfach zu bentuzen. Das Abo kostet nich viel Geld. Es gibt ständige Updates

Inconvénients

Der Mobile App ist etwa langsam. Also der ist nicht wie erwartet. Bietet nur eine Zahlungsmethode.

Avantages

Consigo editar meus exercícios e controlar minha alimentação com facilidade utilizando os recursos do aplicativo

Inconvénients

Por enquanto não tenho nenhuma critica ao aplicativo, atende minhas necessidades

Avantages

I like how easy it is to search for exercises by body part.

Inconvénients

Not easy to see what client lifted previously.

Avantages

What can I say, I've been with MyPthumb since the beginning it seems, and I appreciate the way they stay on the cutting edge of technology, care about their clients, and look out for you in every way they can. They provide services that are far superior to any other personal trainer software, and I appreciate everything about them. You will definitely adore this device for all of your fitness-related purposes, and all of our customers adore it almost as much as we do. Its features and convenience of use are both top-notch.

Inconvénients

There is no disadvantages right now given how quickly they modify and develop the programme to suit the demands of the user.

Avantages

My friend recommended this app since I'm bit overweight and it's most user friendly app to lose your weight. You can contact any trainer even with calls. Huge library of exercises are available to choose.

Inconvénients

I don't have any issues regarding this app for now. Keep up the good work.

Avantages

Customer service is very supportive.Easy to count the calories in the food.

Inconvénients

There is nothing to report about PT Hub right now.

Avantages

Ease of use with great functionality which translates well to my needs

Inconvénients

Can sometimes have some difficulty with transitioning between section. Overall good though

Avantages

Mobile app for easy access to workouts and progress tracking.Scheduling and payment management tools for trainers.

Inconvénients

Not enough exercise library and meal planning options for large team.

Avantages

Easy to grasp and most helpful in getting organized. Getting in the right mood and correct hobby needs planning on a friendly Hub.

Inconvénients

Without wireless coverage, getting online without internet coverage seems still not too easy. Most would rather everything connected through a hub automatically shares connections.

Avantages

Online payment options and scheduling help.

Inconvénients

The premium version price. I wish that there was a free version.

Avantages

You can design exercises for yourself or hire a trainer.Mobile app is very user friendly.

Inconvénients

Video call quality is not clear sometimes.

Avantages

Can create your own workout plans.Easy to share the workout plans with members.

Inconvénients

Time-consuming to input data and create plans.

Avantages

You can easily connect with many trainers at the same time.Exercise library is huge.

Inconvénients

There is nothing to report about PT Hub right now.

Avantages

a great app I can manage my clients and students with daily classes and workouts and even nutritional help I feel that my clients feel closer to me

Inconvénients

I'm just finishing the free trial and I'm super excited with the results I'm definitely going to join the annual plan which is great value for money

Avantages

Its practicality, how it improves people's daily lives and how it helps to have a healthy life

Inconvénients

I believe that the evaluation leaves a little to be desired, it could improve in this regard

Avantages

The competition's highlights greatly outweigh it: Trainerize, NASM Edge, and so on. In contrast to the others, you may run your company entirely on this program without the need for further programming. For coaches who have the chance and motivation to work in one program, let alone five, this makes it simple. Their support system is fantastic. They have been incredibly friendly and quick to help, even with my often difficult problems. That is reason enough to choose them above other options.

Inconvénients

The only issue I encountered with the software was the lack of Stripe in Oman. I had trouble connecting to a payment gateway.

Avantages

This software is simple to use, not bare bones, but not too complicated. The UX/UI is intuitive and does not feel as if there are too many bells and whistles. I like how streamlined this makes the experience for the administrator and coach and also for the client.

Inconvénients

Client tracking for exercise and nutrition was not as competitive as it is for other programs like for Trainerize. At the time I used the program, there was no easy way to track client calories and macronutrients. Otherwise nothing else that I particularly disliked.

Alternatives envisagées 

ABC Trainerize

Pourquoi passer à My PT Hub

My PT Hub has less bells and whistles and is less complicated to use but it lacks the more advanced features that Trainerize offers that does enhance the experience for both clients and for users, such as name branded apps that correspond to your training business.

Avantages

Easy to set up payments and send clients direct links for them to purchase.

Inconvénients

Too many things to mention. Mainly just not user friendly for the clients. Clients hated using the software. Made retention unbelievably hard.

Avantages

The workout database base a demos and the body composition analysis tool were my favorite features.

Inconvénients

The search function was a headache, it jumps back to the initial seach page after each inquiry

Avantages

The exercise library is extensive so thats it.

Inconvénients

Its glitchy, takes forever to input your calendar in, is not able to be used to invoice or bill clients, this is making it harder to run my business not easier.

Avantages

I have been a PT for just over a year and found My PT Hub without checking any of their reviews online, boy do I wish I had. After spending on my custom app, what is a large sum of money for a new, sole trader business, it was all going really well. The app interface was a little archaic and the set up for clients could be very tedious/laborious but I decided to persevere and continue whilst they ironed out the bugs. Then they decided to A) update to their V3 app and B) charge WAY more per month for a new look software with a bunch of features that seemed absolutely AMAZING when they presented them on their keynote presentation online.

Inconvénients

If there ever was a representation of great marketing but extremely lacklustre results, this is it. They charge £50 a month for an app that is FULL of bugs, I have had the app crash in the middle of clients sessions where they or I am recording their weights, rest periods and progress and then having to try and remember or guess what the client had completed, this is wholly unacceptable and has not only lost me a client but it makes you as a PT look very unprofessional. When I have complained about this, you jump from one staff member to another and then if you are lucky enough to get a message from [SENSITIVE CONTENT HIDDEN] you will, at best, get either a vague "In the next update we are aiming to sort it....." (with no timescale or expectation for this by the way) or they will ask ridiculous questions of you such as "can you screenshot/ record the app crashing?" (like we all have spidey-senses enough to know when it will crash and to screenshot it or the time to be downloading other apps to record your client's session as you are meant to be focused on them) or at the very worst, they make a bold, no ownership statement that it's not happening (because they can't see it from their end....really!!?!!).

The app will also just bug out whilst trying to prepare client sessions or programs and either double or triple up on things you want done once or just not do it at all, this is tiresome and leads to frustrations that PT's do not need.

Avantages

With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members.

PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric needs calculator [which is a simple code job] to no avail. That's the only issue I have, which would make it much more easy for my clients.

The ability to add files to "schedules" doesn't work, as most clients never can access the file, as it doesn't show up in their "my files" section.

Not user friendly in the least, from both ends. Although the client UI has improved drastically since.

However, this app and software is the best bang for your buck on the market. I probably will switch after my final renewal as my business grows, to a better platform which hopefully has a more user friendly interface for my customers.

That being said, implementing sessions, workouts, nutrition plans, etc. is easy. The clients love, like or tolerate the app. Nobody hates it.

I give it 5 stars because it's the best price for my needs at the moment, and I'd recommend it over all other software options because of all the features you get for the pricing.

Inconvénients

Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

Avantages

Client management and communication through the app.Easy to get calorie count in foods.

Inconvénients

Main interface is little bit complex in the mobile app.

Avantages

Loves:
Increased my profits and helps me deliver a professional product to my clients.
i love that i have so many options to help all my clients.
i love your pre-made workout plans and would love to see MORE it really is super helpful and makes putting together programs AMAZING!
i love the how you can track, before and after photo features!
I love that you have the option to use your own fitness brand for icons and you can custom the colors.
i love the scheduler! would be cool to be able to have more that 2 options for workouts in a day. (some of my bodybuilding clients have several different body parts they work on in a day and i like to spit the body part workouts up into separate workouts. (so i can also use them for other clients as well)

Inconvénients

It be great if the nutrition part was a little more updated. It be cool if it could integrate with My fitness pal or (evolution nutrition) i actually think that be an amazing integration.(i know that some of my trainer friends use trainerize and that's one of the functions they love best about that program. (i also use Evolution nutrition just because it's so much easier to create meal plans and time efficient. the logging of the nutrition is somewhat inconsistent for my clients... They say its extremely time consuming and then it wont save sometimes and then they have to go back and do it all over again.
(would love to have more Marketing info)

Avantages

Easy to use and create programs for sale

Inconvénients

The two things I don't like about this software is that you CANNOT turn off access to their exercise library. Your clients can go completely rogue and get distracted and off of your program this way. The other is that you can't make a user "inactive". You have to delete them completely if they are inactive in your programs which means you will have to have them go through the whole registration all over to renew

Alternatives envisagées 

ABC Trainerize et FitSW

Pourquoi choisir My PT Hub 

Ease of use for both myself and my clients and the cost is reasonable

Pourquoi passer à My PT Hub

Ease of use, look of the interface and simple to create and make packges for sale

Avantages

Customizable workout and meal plans for users.Real-time messaging and video coaching.

Inconvénients

Requires a stable internet connection for online access.

Avantages

I like the feature of being able to video my classes and have them be viewable in chat or as a custom exercise for my clients, and be longer than 5 mins in duration. I like the Programs feature and Packages feature- which I will be learning in the weeks and months ahead here as I set up my own space. I like the look of My PT Hub its clean and modern and the workouts are clear and easy to follow for my clients. I am still getting used to everything but I am also excited to make it my own and customize it with a Logo so that it can become the main place my clients can get there workouts, health info, nutrition logging, classes etc.

Inconvénients

There are some kinks with creating workouts like when you hit save it goes back to the heading title rather than staying in the workout your creating to give you the option to leave if your done or keep making changes or additions, this can be a bit time consuming. The Exercises are limited despite them saying they have over 7500 exercises, I am not sure I believe that. There are a lot of doubles, triples, quadruples etc of of the same exercise in the listing of exercises to choose from. There is no welcome email to new clients to My PT Hub, or option to create a welcome email or video- a must have in updates needed in the future.

Alternatives envisagées 

ABC Trainerize et FitSW

Pourquoi passer à My PT Hub

The Video option because I also teach on line classes and want videos to be available to my clients who can not attend a live Class. All the other options listed above did not have this feature or if was a lot more money per month due to having to add on more apps or features. Also the unlimited clients ability. No other company there had that feature. The 45% off the annual was also an incredible price to start and makes it affordable to provide programs and workouts for my clients.

Avantages

Communication tools are available. (chat, video calling).In-app messaging for feedback and support.

Inconvénients

No built-in e-commerce functionality.No automatic exercise form correction.

Avantages

The platform is awesome and easy to use. From planning programs to editing meals plans and tracking clients progress I feel that there is no room for making mistakes.

Inconvénients

Only problem I had with the software is that South Africa does not have stripe yet. Connecting a payment gateway was a struggle for me.

Avantages

Not a lot. Honestly I do not have anything positive to say.

Inconvénients

-workout builder is not easy to use on app or desktop
-bugs and glitchy - I've finished a workout with a client and faced 'error' many times trying to log it in, so wasted my time there
-support is pretty useless
-you see around 10 of the same exercise in their library, so when they say it has 'thousands of exercises' they actually mean hundreds of duplicates.
-building a programme is tedious and glitchy - how have you not yet enabled us to cmd-click to open a new tab? That would really help us to build workouts/programmes but it doesn't happen
-chat is hard to navigate to
-Good luck searching for an exercise in that library, they have incorrect names a lot of the time

Avantages

The interface on mobile is very cool. From other reviews I read before downloading the app, indeed the developers committed to providing the best experience.

Inconvénients

The image of characters needs to be improved upon. Common! We're in the 21st century fellas..

Avantages

The apps layout is aesthetically pleasing, there are some cool resources within the marketplace that help trainers learn how to scale their business.

Inconvénients

The workout programmer deletes workouts and rearranges reps, sets etc. The event streaming feature won't allow you to save activities. When you book sessions with clients, the calendar in the app shows the correct date, the email confirmation sent to me was something different and then the email confirmation sent my client was a completely different date. One booking, three dates. When I asked customer service I was passed from rep to rep until they just stopped responding to me. I was told that my-thug doesn't issue refunds, they also don't issue the service that they advertise. If you are looking to automate your business and scale up. Mypthub will make your experience aggravating and will double your workload. Please save your time and money

Alternatives envisagées 

Vagaro

Pourquoi choisir My PT Hub 

Because true coach didn't offer an live event streaming option

Logiciel antérieur 

TrueCoach

Pourquoi passer à My PT Hub

because it was aesthetically pleasing and offered an event streaming feature

Avantages

The platform is easy to use, and has a lot of good bells and whistles built in to allow working with your clients. The Price USED to Be Amazing for what you got.

Inconvénients

Ultimately I will be leaving MY PT Hub in the next few months due to drastic price increasing. I was grandfathered in as I was an earlier adopter, but they have decided to deprecate that plan altogether, leaving me no choice but to upgrade (to stuff I don't need) or leave. I'll leave. As an owner I absolutely understand price increases, however I disagree with the way they implemented it in this case. That aside to be fair all in all it's a good platform. If I were staying with them I would say CONS are that the exercise template library hasn't really grown much over the years (though I program my own..so no biggie) and the nutritional library templated are absolutely lacking. If Nutrition templates are something you are after I definitely would not go with them in that case.

Avantages

If you are a starter who wants to test their business, this is your software.

Inconvénients

- Slow
- Illogical
- Takes up way to much time for a CRM system

Avantages

It is the best app i've used so far. Theres just a few things that could help improve this.

1. I love that you can have your own logo/branded app. Its a same you can't search for the brand name on apple store though

2. Theres many set nutrition plans and workouts, even though I haven't used any, i think this is good

3. You can sync your calendar so that booking come up on your phone calendar

4. email notifications for each booking or change of booking.

5. Instant messages are there

6. clients can log there food/food diary

Inconvénients

1. before they upgraded, when you entered the amount of weight and reps it would duplicate automatically when you press another set. Now you have to enter the whole thing each time. You want to do as little as possible while you're with your client.

2. You already pay so much for the app and they still take a fee if clients purchase a package (sessions) using the app. I lose a wapping £30+ when my clients get a package

3. The notifications are coming up on my clients app but they aren't seeing anything when they click into notification. Its always empty

4.Doesnt work with apple watch

5. Cant add notes while in a session. Only when the session is complete

6. Sometimes the whole session disappears while mid through the session. So you have to log the whole thing again. This has only happen a few times. But is extremely annoying when it does happen.

Avantages

The new My PT Hub is easy to use and learn without having to invest hours int it. Saves $$

Inconvénients

So far there are only very little things that have held us up like having to manually transfer 300 clients to another trainer. This is not often so not a big problem at all.

Avantages

It's very easy to put a programme together, fast and clear. The layout is perfect for my clients to follow and understand, and of course the video demos are great for when I am not physically with a client.

Inconvénients

It can be a little complicated to set up packages and attach files then view them. So patience is required, but I'm sure it will be improved soon enough.

Avantages

I love how easy it is to use the mobile app interface. Clients love it and has also been very useful in managing the progress and accountability. The feedback received at the end of their workouts helps to communicate successes as well as concerns, meaning they can be immediately addressed accordingly.
In addition to that, I have seen features requested within chats with the app support be added to the app, showing that they are not only listening but also implementing.

Inconvénients

Creating a workout would be smoother and quicker without all the duplicates within the library. Editing workout programs and packages also feels like a rather long winded process.

Avantages

The features far outweigh competition: Trainerize, NASM Edge, etc. Unlike the others, you can fully run your business from this one program without having to supplement with other software. This makes it easy for trainers who barely have time to work in one program, let alone 5. Their support team is AWESOME. Even with my most difficult of issues, they've been very happy and quick to help. That alone is worth choosing them over others.

Inconvénients

The software is good. A few minor issues with the user experience on the trainer and client portals by having to do a LOT of clicking to get some simple tasks done but nothing too drastic to complain about. I have also had the issue with the app closing out on me and clients while recording workouts but not often. My issue, however, was that I've been a customer for a couple of years and renewal time was...interesting. In short, their upgrades aren't quite "add-ons" and instead create a brand new agreement at the current full rate, up front. I hope they find a way to make going from one tier to another a prorated "add-on" rather than a prorated "new agreement." For the time being, they did assist me with this process, though and I am happy with the outcome.

Avantages

The only good thing about this platform is the nutrition and workout tracking capabilities, but if you’re a pro with that already in your toolbox and you need an efficient scheduler, this is the farthest thing from efficient since the telephone wheel.

Inconvénients

I hate hate hate, how unorganized this company is, they straight up lost my customers payment and then told me that I will just have to wait around to see when the funds deposit.... this is the dumbest thing I’ve ever heard, I should ALWAYS BE ABLE TO TRACK MY REVENUE no matter what! Their customer service is sub par, and the calendar is completely terrible, I’d pick Vagaro.com over this any day of the week. I’ve mad more money in my first month of using Vagaro then i did with pt hub in the first 2 months of use. Because Vagaro allows you to scale your business, this is for people who barely make any money, barely have any clients, and just getting started in the private training business. If you’re a vet, don’t waste your money on this, go to Vagaro.

Avantages

It has the functionality to automate a good deal of my business. I love the messaging function as I feel it really helps me keep a pulse on my clients. The packages area is great, as is the nutritional component. I really like the updates to the labeling of the fields within the workouts as well. Bodyweight VS Reps vs Time options, etc.

Inconvénients

It's still not altogether intuitive to use. Certain features should probably be grouped a little differently for ease of use, such as messaging within the client section, and making it possible to take notes on a client while in the workout. Also a major drawback for me is the way the app cannot be looked up in the Apple App Store by the users name or their business name as it can be in the android Google Play Store. This is a big one where I Phone customers are concerned. Just doesn't look as professional. Really hoping they can get that worked out. Other than that the default of kilos vs lb's is an issue I thought would've been remedied by now. I understand that it's a product native to the UK, but using it in the US it's a pain. I'm no programmer, but it seems like giving the option to have the default be switched to one or the other would be a relatively easy feature to add.