BigTime

Avantages

Avec BigTime vous pouvez programmer et suivre l'évolution de vos plannings ou projets en un clic Elle est gratuit est aussi très facile à utiliser comme logiciel

Inconvénients

Le seul problème que j'ai avec ce logiciel c'est lors des Envois de facture c'est trop complexe

Avantages

Facilement utilisable, BigTime permet le suivi de temps, création de factures, envoie de facture. Avec une interface personnalisable, il permet l'intégration avec d'autres applications

Inconvénients

Juste quelques problèmes lors d'envois des factures

Avantages

BigTime me permet de suivre, de planifier mon temps. Il me permet aussi de facturer et de budgétiser le temps.

Inconvénients

BigTime est un logiciel très simple et utile sans montrer de faille ou de défaillance.

Avantages

Programmer et suivez l'évolution de chacun de vos projets en quelques clics. C'est simple et transparent avec BigTime. En plus, c'est gratuit, ce qui ne gâche rien.

Inconvénients

Bon...Il faut quelques jours pour prendre la main et ne pas vous perdre dans les différentes fonctionnalités de l'appli.

Avantages

C'est l'un logiciel très pratique et simple pour la gestion du temps . Facile à utiliser et à personnaliser pour des services professionnels et d'intégrer d'autres logiciels.

Inconvénients

Un très bon produit de gestion du temps mais dommage c'est indisponible dans certains pays

Avantages

Big Time vous aide dans la programmation et l'évolution de vos différents projets ou planningC'est très efficace et fiable

Inconvénients

On prend beaucoup de temps pour s'y adapter sinon tout va bien

Avantages

Simple to use, huge value for price, highly rated within team

Inconvénients

Had some issues enrolling / on-boarding some colleagues, with slow customer service response

Avantages

Customization of reports, ease of setting up projects and invoicing. Getting data out of the system for analysis and firm health is very accessible.

Inconvénients

I really wish the Dashboards were more customizable. At this point they aren't giving us the snapshot we need for our firm.

Alternatives envisagées 

Pourquoi choisir BigTime 

Pourquoi passer à BigTime

Avantages

BigTime's features make it super easy to track budget to actuals and get vital reports out to managers. Additionally, their customer service is great!

Inconvénients

Once in a blue moon, I encounter bugs in the system. However, none large enough to impede on my firm's workflow.

Avantages

It is good for people on the road frequently to capture time and expenses real time. H

Inconvénients

It seems to cater to IPhone users for mobile application. As an Android user (Fold 5), the upgrade app does not work. After months of back and forth via emails no solution reached. There is no in-person telephone support to obtain a solution.

Avantages

Online billing and subscription service, proofing and adding due dates on projects and Tasks. Reliable and efficient EMPSA, online PM, and Exclusive QuickBooks integration.

Inconvénients

Nothing to raise in this section, it has it all we needed.

Avantages

Ease to use and ease of getting reports and valuable information from BigTime that we need to make timely business decisions.

Inconvénients

I have no Cons. We have not done very good on integrating Bigtime with Quickbooks but that is more of a Con for our Accounting team and not a reflection on the Bigtime product

Avantages

You'll be able to teach your coworkers how to use BigTime in no time at all thanks to its straightforward design and user-friendliness. In addition, they sent us materials that taught us how to use the program.

Inconvénients

It's possible to spend a lot of money on BigTime. Since the plan we could afford for BigTime didn't include most of the capabilities we required, we had to cancel certain low-priority projects in order to use BigTime to its full potential.

Avantages

BigTime makes keeping track of time and money very easy.It provides smooth interaction with QuickBooks Online.With BigTime, it's easy to organize your day and keep track of your projects.

Inconvénients

The developer has adopted the idea that fixing all known operational faults will boost business productivity and open the door to future modifications.

Avantages

It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply.

Inconvénients

Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least.

Avantages

Not much, it’s a pain to set up and recording time is not intuitive. It does have a lot of customizable features

Inconvénients

When you enter time it duplicates rose, making timesheets with hundreds of rows and it is very difficult for managers to approve

Avantages

That it is so customizable from just about every feature it offers.
Easy to use.
Intregrates with QuickBooks.
The white glove service from our customer success manager, [SENSITIVE CONTENT HIDDEN].
All of the report options and customizations
Project Management and tracking on all aspects of a project.
The Knowledge based section for finding information on how to use features.

Inconvénients

That you cannot change the Project Fee to say Project Budget. This is just a preferred naming system for our company though, so not the end of the world that we could not change this.

Avantages

Very user friendly! Ease of issuing invoices and ease of timekeeping. Of course, let us not forget the wonderful training that we received from [SENSITIVE CONTENT HIDDEN]!!!

Inconvénients

We would like to have a reminder sent to use for invoicing outside of our normal period. However, I understand that [SENSITIVE CONTENT HIDDEN] will discuss this with us further.

Alternatives envisagées 

Pourquoi passer à BigTime

Avantages

BigTime has all the features we need to track time and expenses and automate billing. Forecasting and utilization tools are also great features which allow us to better manage staffer availability so clients are covered and staffer's aren't over worked. Reporting and analytics are very good, though there are some reporting features that could be improved

Inconvénients

There are some idiosyncrasies that can get tiresome; date ranges disappear constantly when drafting invoices; there are features that have an adverse effect on rate population if not used properly, some internal functions clash if entered (or not entered) in multiple places, online tutorials could be better, live chat can take a very long time - i have noticed that upgrading to Premier has helped - the wait is now no more than a few minutes.

Avantages

One of the things I liked most about BigTime was its comprehensive project management features. It offered a wide range of tools and functionalities that allowed me to effectively plan, track, and manage my projects. The ability to set up project timelines, allocate resources, track time and expenses, and generate detailed reports all in one platform was incredibly convenient and efficient. It helped streamline my project workflows and improve overall productivity.

Inconvénients

While I found BigTime to be a powerful project management solution, one thing I liked least was the learning curve associated with its advanced features. Some of the more complex functionalities required a bit of time and effort to fully grasp and utilize effectively. Although the platform provided helpful documentation and support resources, I felt that a more intuitive and user-friendly interface could have made the initial learning process smoother.

Avantages

It helps me how to manage my expenses and some of my financial concerns

Inconvénients

Sometimes the consulting does not meet my expectation.

Avantages

[sensitive content hidden] is very helpful. When I call to discuss areas, I am in need of help in he has taken time to make sure I have my issue addressed and that I understand how to correctly move forward.

Inconvénients

Training guide for staff would be mice. The admin training portal is nice but only available for admins. I want to see my staff complete training and track their progress.

Avantages

Tract Time/Billing/invoicing. It is wonderful to be able to invoice so easy and worry free.

Inconvénients

when the sync button will not work with QB.

Avantages

Very easy to use and has the ability to add in hundreds of active projects at a time.

Inconvénients

The way the daily hours is calculated; easy to miss not having the correct number of hours (regular vs ot).

Avantages

Overall, we have been very happy with BigTime and its use in support of our field consultants. Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch. In addition, we have been very pleased with the configurability of the platform - just about every time we wanted to do something a certain way, for example how we wanted to display the form for our field's timesheet data entry, there was a way to configure the system to our liking.

Also, we have been very impressed with the speed of the system and the design of the user interface. It's very responsive, easy to use, and everything is laid out intuitively. Also, the Reporting module is very comprehensive and it provides a way to pull data just about any which way one could want. BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance.

Special thanks to both CSRs for their support with our implementation.

Inconvénients

We have no outstanding support tickets currently and we have only seen a few small glitches but once we bring them to the vendors attention there is usually a way to correct it or some type of acceptable workaround. As far as suggested areas we think they can improve upon, one would be having the ability to set up to send specific invoices to multiple customer contacts on the To: line. Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code.

As far as platform enhancements to make BigTime even better, we have suggested the ability to enhance the Allocations module so a manager can forecast a resource across multiple projects within the same or multiple accounts from the same screen/grid. Today this must be done via clicking into each project in the Project List section which is time consuming and a little clunky. This would be huge for us since we have a number of consultants who work on multiple projects across a given week/month/etc. Another enhancement would be to provide easy-to-pull reports that show a consultants profitability (revenue generated minus cost) across a given date range. This is not currently doable with the platform, but all the data is there since the system maintains both bill rate and cost-level information. We are hoping these items make their way onto the product roadmap here in the relative near future.