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DaySmart Recreation - Prix
DaySmart Recreation n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.
Produits similaires à DaySmart Recreation
DaySmart Recreation - Avis
Évaluation des fonctionnalités
Tous les avis sur DaySmart Recreation
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Daysmart
Its the best rec software I have used and I have used 3 different types.
Avantages
I like the ability to quickly view reports and schedules
Inconvénients
When a customer doesn't pay their monthly bill, the system doesn't expire their membership and allows the customer to come in and continue to use the facility. When you have 2000 memberships, suspending all of the past-due customers is very time-consuming
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
The Dome Sports Center Review
My overall experience with Daysmart has been great. It has been a little bit of a learning curve over the last year but the Billing and Support team is amazing and always extremely helpful.
Avantages
The integration process was very simple for the most part. I most like the process of putting programs online.
Inconvénients
There is a lot of features within Daysmart that we do not like. We would really like to add a specific product for people to purchase online that is not an event. For Example, we sell bats but the process of going about purchasing them and collecting the customers money is a bit clunky. We also get a lot of complaints/questions about the customer side not being user friendly. For example, using account credits, passes, discounts
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Daysmart Rec
Avantages
I like that all of our functions are under one database and the ease of using it on the backend is a lot to learn because its super complex but once you know it its great
Inconvénients
not user friendly from the customer side. missing some key feature that are important to our business. Does NOT integrate well with quickbooks
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Thank you!
Extremely positive.
Avantages
I was extremely skeptical about paying for Daysmart but I couldn’t imagine running our facilities without it.
Inconvénients
Difficult to implement. I almost canceled the software because the training was too expensive but Mari saved us.
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Daysmart making you smart
Help us make our days more efficient.
Avantages
Ease of use and the customer portal. The email reminders are great also.
Inconvénients
navigating the many menus is not always easy
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Iceplex Venue Scheduling and Management
Avantages
We love the ability to schedule online and even prepay.
Inconvénients
Sticker printing has many issues despite us buying the specified equipment. Format of publicly available schedule needs more customizable options like fonts.
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Good, but maybe not for ice rinks
Avantages
Very clean design. I like the ease it gives our users who sign up for classes. I like utilizing the reports. The customer service has been helpful when I bump into issues.
Inconvénients
The process to create a new event or class to display on the schedule feels very tedious. Lots of hoops to jump through to line up seasons, then levels, then the class. And you can't delete any of the levels after creating them either if you make an error. I like the quick ticketing, but it's frustrating that filters don't apply to it. I would have our whole facility set to quick ticketing and it would greatly ease user experience if that were possible. We also had a large issue with membership renewals where none of our customers card information was stored correctly and the auto-renewal system completely failed us. The scan-in kiosk also does not work for our facility. Customers can't scan multiple times to use a pass twice.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Need better implementation and training
It was a long onboarding and the ownness was on me to set everything up. Sometimes training was great, sometimes not do great and it dragged. Need more demos. More answers in help articles and speed. Way too slow loading for us and our guest Need a lot more hands on training once the system is set up.
Avantages
It’s easy to learn most features. It allows for the multiple different rates, programs, etc that we have.
Inconvénients
Too many different ways to do things like invoicing or searching. Not one process is clear cut. Support needs to be there on weekends when we are busiest. Too many things not working correctly.
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
The Far Post
Customer service is on-point. Love both [sensitive content hidden]. Always helpful.
Avantages
I feel for the most part it is user-friendly.
Inconvénients
That not all pages have a "SAVE" button and invoicing is complicated.
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Day Smart (unsure of what this question is asking)
We were the second customer of Sports It/ DASH/ and now Daysmart. We loved the team at DASH as they are helpful and supportive.
Avantages
Has a bit of everything from registration to reports. The calendar and camp functions has improved over time.
Inconvénients
We can not use our credit card processor as we have in the past. We are mandated to use the one you selected and they are terrible compared to our other one we were with for 12 years. Very disappointing we cant control our own money.
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Quad Indoor Sports
We couldn't survive with out DaySmart Software
Avantages
We love the program management and calendar features. Management loves the reporting functions too
Inconvénients
Program set up is tricky in regard to linking to our website
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
DaySmart Feedback
I am neutral on the programming. It is much easier for me because I use it on a daily basis and have for almost 3 years now. It is somewhat difficult to train new users (especially customers) that are unfamiliar with the product. The older pages were much easier to understand and navigate.
Avantages
I highly prefer the old versions of the calendar and team page. Not sure the newer versions are user friendly or accomplish their intended purposes.
Inconvénients
The Online Experience is quite difficult for customers to use. We have customers who choose not to participate in our programming entirely because of their problems with the interface. Team managers and their ability to add players is the biggest issue I see. They have just given up and send me their rosters via email so that I can enter them manually. In the older version, the team dues were very easy to see - now you have to hover over the question mark next to people's names to view this information.
- Secteur d'activité : Sports
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Day Smart Review
Avantages
Being able to view all the surfaces at once.
Inconvénients
Not being able to customize summer camp rosters better.
- Secteur d'activité : Sports
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Manage your succes
Avantages
I love the reports and information that you are able to access in DaySmart. It can help to make your company stronger.
Inconvénients
Getting started and learning the system can be a little tricky, But after time it just becomes second nature.
- Secteur d'activité : Sports
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Review Of Daysmart
Avantages
Ability to manage the facility space and manage leagues and other group program based programs.
Inconvénients
Currently there is no way to do private lesson appointments in the same software as leagues, etc. That will be needed for our business.
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
So far so good
So far I’ve been very impressed
Avantages
Easy to use and support knows the industry
Inconvénients
So far so good. Haven’t seen a much negative
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great Experience Using Daysmart Recreation
Avantages
I like the calendar feature the most about Daysmart, specifically the drag and drop option for events posted on the calendar. It is easy to see and organize all of your resources and events.
Inconvénients
I think the scheduling application could be improved.
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Its ok, but too limited
Training was good, support the guys are nice.my locker rooms still don't pop up and when you say its becasue i am doing it wrong it should always be active.
Avantages
online is great for the customerCONI can't believe you have no print button accessable when we run location reports
Inconvénients
scheduling and priceing set up is too slow. You operate slower than a 2001 program I have at another rink.you are not easy to load programs, less steps the better.make it easier you can tell this was written by engineers with no real time expereince.Hoped for a star got a dud
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Clean and gets the job done
Besides the customers that I have to manually help myself, it is a great software.
Avantages
I like the employee side of the software, it is visibly clean and organized and easy to use.
Inconvénients
I think our customers struggle to understand and often dislike the usability of the software from their side of things.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
DaySmart makes it easy!
The customer service is exceptional. [SENSITIVE CONTENT] and the team are true pros.
Avantages
It's hard to name one. The customer search and email functionality makes it simple to target an audience and send an email.
Inconvénients
The ability to schedule free trial classes through DaySmart (but that is coming soon).
- Secteur d'activité : Sports
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
DSR review
Avantages
The simplicity of the platform is great and allows easy customer use for leagues, and simple employee use on the admin side. Our reps [SENSITIVE CONTENT] have been great and their willingness to help and answer every question we have has been impressive and much appreciated.
Inconvénients
I can not think of any cons to this software at the moment.
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
DaySmart is a great product for busy facilties
[SENSITIVE CONTENT] have been incredible in training our staff. Overall, it's been a great experience.
Avantages
It's clean and somewhat easy to use. Customers have commended out change to DaySmart.
Inconvénients
There are too many features to learn. I think Daysmart should provide more guidance about change over (on the marketing side).
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
DaySmart Review
Avantages
Customer profiles are easy to navigate and create/update. Team rosters are also easy to manage for leagues.
Inconvénients
Entering game scores from event page would be a great feature to add.
- Secteur d'activité : Sports
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Not bad
Avantages
I found it was really easy to learn when I first started using the software.
Inconvénients
Since I am just learning the system I do not have any complaints so far.
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Daysmart
Very good software once you get use to it
Avantages
Very easy to use and naviagte around the software
Inconvénients
Hard to find things even using the universal search bar