SubscriptionFlow

Avantages

It’s compatibility with Stripe and ease of use.

Inconvénients

Feature Documentation requires more work.

Alternatives envisagées 

Pourquoi passer à SubscriptionFlow

Avantages

Offered custom features not available with other options. Automated Invoicing, billing, payment dunning for recurring invoices.

Inconvénients

Took a while to get setup and running. Not a self setup experience. Some features can only be enabled by support.

Alternatives envisagées 

Pourquoi choisir SubscriptionFlow 

Logiciel antérieur 

Pourquoi passer à SubscriptionFlow

Avantages

Powerful subscription automations
Feature requests are considered and responded to
option to charge cc or ach processing fees

Inconvénients

Lack of technical support
mediocre quality control in implementation
mediocre quality conrol of new feature releases

Alternatives envisagées 

Pourquoi passer à SubscriptionFlow

Avantages

The api that linked HubSpot to SubscriptionFlow and then SubscriptionFlow to Quickbooks online (QBO) was very good. We could change customer data in HubSpot and this would automatically flow to SubscriptionFlow to QBO

Inconvénients

We could not get the system to work satisfactorily for our billing profile. We bill quarterly in advance and we issue the invoice on the 1st of the month proceeding the billing period. SF just did not have the flexibility to do this. We ended up manually importing invoices into QBO at the end of every billing run as we could not get SF to work. The team at SF was always promising they would issue a fix but when it came it was half baked and not fit for purpose.

It was not possible to raise a credit note and assign it to a billing period. Credit notes could not be synced to QBO.

We also identified a ton of bugs that took ages to be fixed. We move to a premium support package because we were desperate to get our billing issues fixed. This promised a response within 1 hour. Often it would be 4 days plus before getting an answer.

Alternatives envisagées 

Pourquoi choisir SubscriptionFlow 

Pourquoi passer à SubscriptionFlow

Avantages

We have a complex membership plan and the SF development team went far and beyond to accommodate all our integration and technical requirements.

Inconvénients

UI/UX of the dashboard doesn't seem so intuitive but working just fine to filter search. Needs more improvement.

Avantages

I like how customizable it is. We've been working with SF on getting our quarterly print magazine subscriptions uploaded and flowing smoothly. New customers can order everything easily.

Inconvénients

Right now our quarterly timetable seems to be something SF hasn't dealt with when it comes to renewals. But I can't say enough good things about their willingness to work through all our custom issues.

Avantages

SubscriptionFlow is a very efficient service for you business. Collection Flow really helps us to manage our subscriptions if they were failed to process. The calendar option with schedule of invoices from our customers makes the life much easier. You have everything you need to effectively manage your business. The analytics provided by SubscriptionFlow gives you the opportunity to better understand your customer segments.

Inconvénients

If they can add more documentation to their software it could be helpful.

Avantages

What I like the most about this software is customer portal to manage subscriptions, payment methods and seeing invoices within application!

Inconvénients

There is not much to dislike about this software.

Avantages

SubscriptionFlow has combined automation and flexibility in one place for us. We were able to test with different pricing plans, and discover which subscription plans worked best for us. Working with SubscriptionFlow has been a pleasure as it has an intuitive UI and easy management. Every time you wonder if you can do it in SubscriptionFlow, you will be met with surprise. We have streamlined all of our billing processes and set up multiple payments gateways with ease.

Inconvénients

Due to breadth and depth of features offered by this platform, it took us sometime to explore all features. So if they invest more on tutorials and training then it would really be helpful .

Avantages

The best thing about SubscriptionFlow is it's customization flexibility to cater for individual client needs. SubscriptionFlow pleasantly surprised me with the level of automation it can provide– one can pretty much set up any notifications and automations; and one can write custom workflows within the framework. It is and will be a game changer for start-ups wanting to start their businesses fairly quickly. It allows easy automation of financials and visual management of customers. Use of AI and data analytics gives SubscriptionFlow edge over its competitors and helps clients adapt and automate accordingly.

Inconvénients

I would advise them to prepare help videos in writing custom workflows especially for those who do not know Javascript. But I think their assumption is if you are using this advance feature you are already an advance user and well verse with Java Script! However, targeting beginners also will benefit them.

Avantages

Cuenta con opciones de personalización, analytics, conocimientos, entre otras útiles herramientas.

Inconvénients

Sería bueno que mejoraran la interfaz, ósea la actualicen y modernicen un poco.

Avantages

Me gusta que sea fácil de navegar, además de la rapidez con que se puede configurar y mantener en el tiempo.

Inconvénients

Al inicio te puedes sentir confundido por su interfaz, pero luego se te ara muy fácil.

Avantages

The intuitive functionality and ease of use plus the unparalleled customer service.

Inconvénients

The product does not have a sandbox for testing independently. However, their team is so good that I do not need to waist administrator dollars as they handle everything for me.

Avantages

Our subscriptions plans are very complicated, and SubscriptionFlow has the capacity to keep track of all the data we need to manage. The SubscriptionFlow team could customize our data exactly as we neede to have it.

Inconvénients

I edit words and pictures. Suddenly being asked by my organization to keep track of subscriptions moved me into a database area where I have no experience or skill. SubscriptionFlow was harder for me to grasp because I don't know many of the business/invoicing/subscription/database terms that are built into the software.

Avantages

Very easy platform to use. Use this for subscription management and it's great.

Inconvénients

[sensitive content hidden] and his team make sure that ANY issues are dealt with expeditiously. No downside!

Avantages

SubscriptionFlow has a very flexible and customizable environment that helps automate everything if you want to by integrating all your applications, software's and tools in one comfortable dashboard. The synchronization of assets, customer and transaction data is useful in getting an overview of your business’ finances, customer retention and marketing strategies as well.

Inconvénients

Though it’s clear that the software has some improvements to make in its design and interface, it could be regarded as a subjective opinion. Some of the options and features you need may be hidden away in sections you might not check immediately.

Avantages

subscription management, recurring billing, enrollments

Inconvénients

UI can be optimized more , overall is good.

Avantages

I like SubscriptionFlow because of the features it offers for managing your subscriptions including invoicing, payment processing, proration handling, managing pauses or subscription changes. The interface is easy to understand and you can get most things done intuitively. I also like their reporting part and you can create your own reports as it’s very easy to use.

Inconvénients

If they can add more advance marketing features within their app then I think it would be a great addition to their product but the good thing is they mentioned its part of their product road map – we are currently using mailchimp for that.

Avantages

SubscriptionFlow, being a payment management platform equips the user with the most robust and agile features. Ever since I have started using SubscriptionFlow for payment and billing management, I do not worry about record problems such as losing customer records, and financial record keeping of the organizations as well.

Its automated invoicing and billing make, payment knowledge of accounting competencies, and administration skills have helped me in accounts and payment management – all for an accountant.

Inconvénients

My experience with SubscriptionFlow has been smooth till now for many reasons that outweigh slight problems.

Avantages

SubscriptionFlow provides a pristine and clear dashboard that enhances the customer onboarding process, answering customers’ queries, analyzing customer issues, and configuring various processes for providing customer with a good user experience

Inconvénients

My experience with SubscriptionFlow has been smooth till now for a number of reasons which outweighs slight problems

Avantages

The team has given us the demo and show us all the important features that you might require for managing subscriptions. I really like the automated billing workflow tools which could help to streamline business processes. It also enables to manage all the activities against the subscribers within the system including emails, notes and follow up tasks etc. I have seen the other systems as well but the features SubscriptionFlow offers are by far better. I was blown away with the flexibility of the system especially it helps you to create any custom objects and link up with their system objects that itself is a unique feature.

Inconvénients

I think if they can add more vertical specific case studies on their websites then it would be helpful for anyone who is new to subscription management to understand the use cases!

Avantages

Prior to using SubscriptionFlow, our accounting processes lacked efficiency and we struggled to keep up with our customers’ invoice and somehow with the interface. Using SubscriptionFlow, we have enhanced our business productivity by streamlining our invoicing and billing processes with lookalike interface that makes us easier to get hands on it in a very short period. SubscriptionFlow has helped in much needed transformation in our daily functioning. Now, we do not have to manually track our customer payments or receive complaints on failed processing. SubscriptionFlow equips users with more mobility and visibility in their invoicing processes and it shows. Warmly recommended!

Inconvénients

Really have nothing bad to say, SubscriptionFlow is a huge improvement over our previous program.

Avantages

Our goal was to offer customers more flexibility in their subscriptions, and that's what we got with subscription flow. And we'll be able to add more features over time to give customers even more options. Also, the subscription flow team is knowledgeable, and they respond quickly to queries.

Inconvénients

The hardest part was working out the kinks after the initial rollout. But I've found this to be the case for any new software.

Avantages

SubscriptionFlow has solved all of our billing and invoicing woes. With its extensive CRM tools and centralized system for unifying customer information, it performs well for users who offer subscription based services and understands the need for customer centric tools. From self-service portal to multiple payment methods, SubscriptionFlow has enabled us to cater to every customer’s unique need.

Inconvénients

Even though SubscriptionFlow offers intuitive reporting dashboard, there can be more SaaS metrics to track. Otherwise, I strongly commend that it’s a beneficial investment so far. Thanks.

Avantages

Our goal was to find reliable automated billing tool which could help streamline business processes and SubscriptionFlow has that all, It offers customer centric tools like self-service portal etc.

SubscriptionFlow understands the importance of a customer-centric approach and in our goal to provide customers more options and subscription plans, we could not have asked for a better partner.

Very impressed with their features so far!

Inconvénients

I would like to see some insurance specific integrations within their platform though we still able to achieve these using their quite customization tools!