Vome Volunteer

Avantages

The ease of use of the app and the communication and support system by Vome Volunteer.
All info pertaining to our volunteers can be managed through this app. Communication can also be sent out through the app itself.
It is important to note the support system is very efficient and easy to use.

Inconvénients

There was some reading and trials to do before the app could go live and with little time to do such things. But that is more on my end rather than the app.

Alternatives envisagées 

Pourquoi passer à Vome Volunteer

Avantages

I find this database easy to use. I get the monthly total hours of volunteering easily (which is my main reason for needing a volunteer database) and I find it easy to speak to someone if I have questions or need information. [sensitive content hidden] at Vome is easy to schedule a meeting with.
They are also constantly improving.

Inconvénients

I would like to be able to remove volunteers who are no longer volunteering.

Avantages

Our organization as been using VOME for a year. Some things that we love is the customer service support as well as the team as a whole being extremely helpful and fantastic with our needs. We have also enjoyed the updated look and ease of use for the majority of the features.

Inconvénients

Due to this being a newer product, there are still some features that are getting worked out and updated throughout the year. Our organization in particular is having a difficult time with the accuracy of volunteers schedules and logging their hours as they are not all coming to one location and are spread out in many locations and platforms.

Avantages

I really liked that the volunteers could adjust their shifts (add/change/cancel) on their own time.
I liked that I could pull a few different reports, depending on what information I needed.
I also LOVE the price point of this software. I can downgrade my subscription when I don't need it, but then can upgrade when I get busy again - that's such a great feature!

Inconvénients

Some of our students signed up while they were in a different time zone, which didn't switch to the current time zone, so it was showing shift times that started at 11:00 pm!
I also started using vome pretty close to the event. I should spend more time learning the software to see if I can use it more to my advantage.

Avantages

I like that I can search for particular volunteers and track their shifts. I love that we can get a quick total of all volunteers and their hours. Customer service is the best! I usually hear right back if not by the next day. And Vome is always trying to improve. No one every says " sorry that's just how it is!" Feedback is welcomed and improvements are always being rolled out.

Inconvénients

I think for older volunteers Vome could be simplified. There are still a few too many clicks to get to things and the initial profile setup seems to frustrate a small portion of my senior volunteers. It tends to 99% of the time be user error and impatience for technology for my few seniors who still complain about it.

Avantages

We love how user-friendly and modern the system is. The mobile app feature is especially useful, allowing us to access our database on the go with ease!

Inconvénients

So far, we haven’t encountered anything we don’t like! Like any new system, there are initial growing pains, but once you get the hang of it, it becomes incredibly helpful!

Avantages

Vome makes it EASY for volunteers. New volunteers are able to easily onboard through a sequence that we are able to create. We are able to open up new opportunities easily and quickly!

Inconvénients

Vome has slightly slower load times when switching pages.

Avantages

I appreciate the Vome team's effort to constantly improve and fulfil customer needs

Inconvénients

The color scheme can be overwhelming to stare at for so long if you are like me and prefer darker color schemes.

Avantages

Intuitive interface, simple price structure, comprehensive administrative features, and amazing customer support

Inconvénients

Lacks the ability to use multiple "shift templates" (tool for building recurring schedules) simultaneously

Avantages

After comparing Vome with several other volunteer program subscriptions, which we selected based on extensive reviews, we found Vome to be the best choice in every aspect. It is user friendly, and offers affordable pricing which works best for the small non-profit organizations.

Inconvénients

I don't have any negative feedback regarding the subscription. It's been a positive experience so far!

Avantages

Implementing Vome has revolutionized our volunteer management at the Ronald McDonald House Charities of Columbia, SC. The automated scheduling system is a standout feature, saving us significant time and reducing errors. Our volunteers appreciate the flexibility and ease of being able to scheduling shifts, which has led to a notable increase in participation and retention rates. The real-time updates and reminders have improved communication, ensuring smooth operations and a better volunteer experience. Vome has truly streamlined our processes, allowing us to focus more on our mission of supporting families with critically ill children.

Inconvénients

We sometimes have difficulty making changes to existing schedules in Vome, but this is most likely due to a lack of training amongst our staff.

Avantages

The ease of doing reports is faaaar better than our previous website. I have zero issues creating volunteer reports for our team and overall it's scheduling system is solid.

Inconvénients

The way opportunities are constructed to me does not create a lot of room for customization. For instance we have tours that our Docent volunteers host but each tour is different and from the user side of things our Docents need to know what each tour is (the school, the amount of people, grade level, etc). The way it is currently contructed I can't add these notes to an opportunity to make it distinct from another so what happens is I have to make a brand new opportunity for every single tour which makes it tedious. A change here would go a loooooong way to make it a perfect program for myself and my volunteers. I will also say the app is buggy and needs work and I have more or less told my volunteers to use their desktop to sign-up now.

Avantages

Vome provides a great platform on which I can easily keep track of so many volunteers in an organized fashion. Once volunteers are registered, they essentially do the heavy lifting by reserving their own shifts, which makes life so much easier on my end as I just have to click "approve"! There customer service too is unmatched, with personal, dedicated care that checks in on you from time to time, showing the company truly has your best interests!

Inconvénients

Not really an issue anymore, but there was certainly a learning curve as the platform was continuously in development when we first used it. However, the team at Vome Volunteer would always be in close contact if there were any issues.