Zoho Social

Avantages

Accès à tous les réseaux d'un seul coup
Travail en équipe
Programmation du contenu

Inconvénients

- manque d'options pour la recherche twitter

Avantages

The bulk scheduling tool. That was my fav part of the entire tool.

Inconvénients

The fact that the scheduled post disappears after they are scheduled once the subscription is over but doesn't come back when it is renewed. That ticks me off. The app is all great aside from that.

Avantages

It's incredibly easy to use, very quick and easy to create and schedule posts. The report page is a great summary of how your social channels are performing. I love the different ways to view your scheduled posts, especially the glimpse of your Instagram layout

Inconvénients

I wish the free version had scheduling as well, when my free trial ended I lost all my scheduled posts. I also wish you could schedule a post to push to the app instead of automatically post, I often want to do a few touch-ups in the instagram app because of the way instagram impacts the quality of images.

Alternatives envisagées 

Buffer

Pourquoi choisir Zoho Social 

They changed the options and pricing and it made it less useful to my business

Pourquoi passer à Zoho Social

I like that Zoho has many apps, as my business grows I can add apps to help support that growth

Avantages

Zoho Social is a fairly straightforward program that allows for automated posting of your content for social channels. It's easy to understand and use.

Inconvénients

It is just fairly vanilla. The interface is simple, but not always informative in the way that you need. There are extras and add-ins that make it more confusing than it needs to be. Selections should be grayed out if they require additional credits. Additionally, why charge for AI Assist when it can be found for free in many other places? It makes it not worth using for the additional hassle.

Alternatives envisagées 

HubSpot Marketing Hub et Hootsuite

Pourquoi passer à Zoho Social

The CRM had elements that we needed, and that weighted our decision.

Avantages

The best part about Zoho Social is its ease of use for managing and scheduling content across multiple platforms in one place. The analytics provide detailed insights that make it easier to understand what works, helping us boost engagement and growth. The mobile app is also a huge plus, allowing us to keep up with interactions on the go!

Inconvénients

One thing I’d like to see improved is more customization for scheduling posts. Having additional flexibility for specific post times per platform would make the scheduling even more efficient.

Alternatives envisagées 

Hootsuite

Pourquoi passer à Zoho Social

We chose Zoho Social because of its affordable pricing for the features offered and its seamless integration with other Zoho products, which was ideal for our workflow. The analytics and reporting tools in Zoho Social also offered more depth, helping us better understand our audience and engagement compared to other platforms.

Avantages

It is intuitive and easy to use. The app design is well thought out for how a PR and brand professional's workflow actually is.

Inconvénients

There could be better application of AI. For example helpful suggestions for next actions that will maximize my social media exposure.

Alternatives envisagées 

HubSpot Marketing Hub et Salesforce Sales Cloud

Pourquoi passer à Zoho Social

Cost and ease of use. The others have many more features that a company of our size did not make use of.

Avantages

Easy way in which to make posts across various social media platforms and the scheduling.

Inconvénients

Can't post to facebook groups. But otherwise than that there's nothing really not to like.

Avantages

It offers the ability to post to multiple social media platforms at one time, and it provides reports on the engagement of posts for each platform.

Inconvénients

So far, there is nothing that we like least about the service.

Alternatives envisagées 

Buffer

Pourquoi choisir Zoho Social 

Hootsuite got too expensive for nonprofits and Canva had too many steps to post to multiple social media platforms.

Logiciel antérieur 

Canva et Hootsuite

Pourquoi passer à Zoho Social

It was easier to use and the price was right.

Avantages

Zoho Social interface is best for scheduling and managing social media posts. Its powerful analytics provide deep insights into engagement and audience behavior. The collaboration features make teamwork efficient, allowing multiple users to plan and execute strategies smoothly.

Inconvénients

Its reporting features, while useful, can feel limited compared to more advanced analytics tools.

Avantages

Getting started is quick and easy, making it a simple process to begin!

Inconvénients

Wish there was a better, simpler way to send Canva art over

Avantages

What I like most about Zoho Social is its highly intuitive user interface, as it allows users to manage multiple social media accounts seamlessly. For example, its scheduling and publishing tools enable user to have better collaboration and precise timing of posts.

Inconvénients

What I like least about Zoho Social is that report creation has limited options for customization.

Avantages

All the pros are good, but should be improved a lot comparing the new apps those coming now with AI and stories

Inconvénients

We can't post or automate Instagram stories which is a big draw back.

And facebook groups always keep disconnecting every minute.

Avantages

The app provides tools to create engaging content, schedule posts, monitor engagement with followers, and analyze campaign performance

Inconvénients

When talking about the Zoho program, we find the absence of technical support, which affects the level of customer satisfaction. Also with regard to customer service, the slow communication of support with the customer is one of the problems that has raised the dissatisfaction of some Zoho program users in the past period. Therefore, this drawback overshadows the advantages of Zoho

Alternatives envisagées 

Odoo

Pourquoi passer à Zoho Social

Secure and Reliable Zoho People relies on our cloud infrastructure with 24/7 monitoring and uptime of 99.9%, so it's the perfect solution.

Avantages

What I liked most about Zoho Social is its comprehensive analytics and easy-to-use scheduling tools. The ability to monitor multiple platforms from one dashboard and schedule posts in advance saves time and streamlines social media management. It's a powerful all-in-one solution!

Inconvénients

The only downside I found with Zoho Social is that the mobile app could be more intuitive and feature-rich. However, the desktop version is excellent, and the minor mobile app limitations don’t significantly impact overall functionality.

Avantages

I am using Zoho social for last 2 months and this was one of the best post publishing and post scheduling tools with very less price that I see in years of my experience at the field.

From one interface I can publish my posts on all of my social media handles in just one click and also I can schedule posting during the other time zones.

Inconvénients

while I post videos, only the video on YouTube get file name as title with extension that I already report it to costumer services and they promise to solve this problem.

Avantages

It had all the features that most other social tools have and it has a app with a good user interface.

Inconvénients

Only being able to connect 1 facebook profile while not using other social channels.

Alternatives envisagées 

Sprout Social, Buffer et Sendible

Pourquoi passer à Zoho Social

Pricing, users, social integration, social monitoring, and app interface.

Avantages

Zoho Social has a post scheduling function that enable us to only release our posts when most of our audience are active to ensure the posts reaches a high number of views. There are incredible analytics that provides us with insightful reports about our social media audience helping us understand how to engage them. It provides us with a central place for collaborating when engaging with our customers across all our social media platforms. It help us to monitor how our social media platforms are performing and guide us on how to improve the returns we get from social media marketing.

Inconvénients

Through it all, Zoho Social remained firm in offering top notch services. We have nothing against it so far.

Avantages

Zoho Social has a very accurate reporting function that assist us to analyze the performance of our social posts and learn ways optimize them. The post scheduling function help us to only publish our posts when our social platforms have large number of audiences. Zoho Social interface is well organized and very intuitive making it easy to surf through it.

Inconvénients

We have had no problems with any aspect of Zoho Social. There has been nothing to like least.

Avantages

What I like most about Zoho Social is its all-in-one platform for managing multiple social media profiles. The seamless integration with other Zoho apps, combined with intuitive content scheduling and robust analytics, makes it incredibly easy to manage and optimize our social media strategy. The user-friendly interface and collaborative tools streamline our workflow, allowing us to focus on creating engaging content while maintaining a consistent and professional online presence.

Inconvénients

What I like least about Zoho Social is the limited advanced analytics. While the basic metrics are helpful, the platform lacks more in-depth analysis tools, such as sentiment tracking or competitor benchmarking. This can be a drawback when trying to gain deeper insights into our social media performance or when making more strategic decisions. Additionally, the mobile app could be more robust, as certain features are less accessible or harder to use on mobile, limiting on-the-go management.

Avantages

Zoho Social makes it much easier to schedule the content you want to publish on social media at the times when each piece of content can have the most viewers. It has multiple functions that make the entire social media content process easier and more successful. With each post, it analyzes the impact it generated on the audience and thus measures the performance, which helps to better understand what the general public likes and wants.

Inconvénients

For me, Zoho Social has never presented me with any failures or any kind of displeasure that has made me contact support. If I have contacted support, it is to clarify doubts that are answered briefly and very kindly.

Avantages

It is priced reasonably and has a lot of great features that counterparts charge very expensive for.

Inconvénients

You can custom create reports but I would like to also see cross platform reporting templates.

Avantages

I liked the robust and detailed reporting, better customization options, and interactive features, especially the clear dashboard showing full-picture tracking numbers.

Inconvénients

I would have liked to see the ability to filter reports by posts or hashtags, and I hope integration with Bluesky is coming down the road. I also had issues with exporting reports in the correct timezone, and Instagram stats not exporting at all.

Avantages

In times where side hustles off your employment job has become necessary source of extra income, I chose to start a cyber business and also do accounting and auditing jobs independently. This is where Zoho Social comes into play. I use it to manage my business social media accounts. I appreciate the fact that it is an easy to implement and setup and perfectly fit with a range of existing tools in my workspace. It is also super simple to use and comes with an incredibly designed UI that Iam able to navigate through all it's features for maximum value for my money. I enjoy being able to schedule the publishing time of my posts to those times that the audience is active on social networks. From a dashboard I can monitor every post across all platforms and Incase of comments I can reply. The pre-built reports are of great use for Iam able to analyse the performance of each post through clicks and views.

Inconvénients

Zoho Social is a tool of it's kind with no challenging issues soo far

Avantages

I started Zoho Social in order to get our Meta-Ad-Leads into Zoho CRM and as far as I know, this should be possible.

Inconvénients

Unfortunately it is very confusing and I haven't figured out how to do integrate my Meta-Ad-Leads into my Zoho CRM yet.

Avantages

Content Management, Scheduling, Reports and analytics are major components needed for my work and Zoho delivers these.

Inconvénients

The fact that Twitter(X) paid features are not available on the platform, for example, text limit.
Also, I don't know how much of a fault this is to Zoho, but the level of engagement on posts published via Zoho is low compared to that from the native platforms.

Avantages

Scheduling all my post to all social platforms at once is a great tool!

Inconvénients

I wish there were more tips/tricks that pop up when doing a task.

Avantages

What I love most about **Zoho Social** is how easy it makes managing all my social media in one place. The scheduling, analytics, and content organization tools save me so much time, and the platform is super user-friendly. Plus, the insights help me improve my strategy with real data!f

Inconvénients

The only thing I wish was better in **Zoho Social** is that some of the advanced features, like deeper analytics, are only available in the higher-tier plans. It would be great if more of those were included in the basic version!

Avantages

It has a lot of capability and functionalities upon initial setup.
It is easy to separate brands, and manage lead capture for each salesperson.
All integrations into existing social medias are in Zoho Social at a glance, features are on the same level as of other social tool providers.
Interface and workflow management are a piece of cake.
Easy to navigate through many layers of data and communication points.

Inconvénients

It is similar to Zoho tools in existing integrations and usual necessity to tweak things internally and upkeep the system.
Due to our internal customization of CRM, it was harder to integrate Zoho Social seamlessly.
It is hard to manage several languages under one roof, only limited amount of brands can be created.
Automation and default pages are barely customizable.

Alternatives envisagées 

Hootsuite

Avantages

Its constant updates from the Zoho environment and their well-invested effort to stay on top of tendencies, integrations and improvements in user experience.

Inconvénients

Lacks some in-depth integrations in some platforms that might require another integration to complete a robust workflow.

Avantages

What I liked most about Zoho Social is its intuitive and user-friendly interface, which made managing multiple social media accounts seamless. The platform provides robust scheduling features that allow for easy planning and publishing of posts across various platforms. The real-time monitoring of social interactions helped me stay on top of engagement, and the detailed analytics allowed me to track the performance of my posts effectively. I also appreciated the integration with other Zoho apps, which streamlined workflows and improved overall productivity. The responsive customer support is another big plus

Inconvénients

What I liked least about Zoho Social is the mobile app, which can sometimes feel limited compared to the desktop version, making certain tasks like post-scheduling or in-depth analytics harder to manage on the go. Additionally, while the analytics are solid, the customization options for reports could be more flexible to better fit specific needs. There are also occasional delays in post publishing, especially during peak times. Lastly, I found that the listening and monitoring features, while useful, could be expanded to provide more in-depth insights into audience sentiment.

Avantages

Zoho Social has completely transformed how I manage my social media. Its intuitive interface allows me to control all my accounts from a single dashboard, making it easy to track key metrics and analyze post performance. The ability to schedule posts in advance is incredibly useful, saving me time and ensuring a consistent presence across platforms. Additionally, the detailed analytics tools provide valuable insights to optimize my strategy. In summary, Zoho Social is a comprehensive and efficient solution that streamlines social media management, letting me focus on creating quality content.

Inconvénients

The learning curve for new users can be a bit steep

Avantages

Zoho Social excels in scheduling posts. The calendar view allows for easy planning and organization of content across various social media platforms.

Inconvénients

While scheduling is strong, Zoho Social offers limited functionalities for directly engaging followers on social media platforms.

Avantages

I started using zoho social through a company I worked for a few years ago -- when I branched off on my own and found myself taking on more and more marketing clients, I tried so many different social media management apps. I literally tried no less than 8, Zoho was so awesome when I used it before that I assumed it was the most expensive option and never explored it -- turns out it is hands down the best value and price if you are managing more than 3 or 4 brands! Silly me, I assumed because it was the best it was gonna be out of my price range! Using it now and never looking back, I manage 6 brands by myself right now and they make it so easy.

Inconvénients

Only have two issues really, 1. that I cannot seem to tag individuals in a post so when, for example, I am wishing an employee a happy birthday for a client -- I cannot tag that employee through zoho (only businesses).
2. I have a client who is a radio station -- they have 6 Facebook pages for all of their different radio hosts but I can only add one channel per brand (1 FB, 1 Insta, etc) which means I have to count each of their channels as a new brand. That slows me down a bit but in the grand scheme of things, it is not the end of the world.

Avantages

I love everything. Inwas searching for features with out the cost and I found it.

Inconvénients

That I cant afford the addons like the CRM and stuff like that.

Avantages

Efficient Scheduling: The bulk scheduling feature has been a lifesaver, especially with our small team. Being able to plan and schedule content for weeks in advance allows us to maintain a consistent social media presence without dedicating excessive resources.

Multi-Platform Integration: The ability to manage content for various platforms from a single dashboard is incredibly convenient. This has helped us maintain a cohesive brand image across different channels.

Easy Monitoring: Zoho Social provides valuable insights into our audience engagement. We can track likes, comments, and shares, helping us gauge the effectiveness of our content.

Inconvénients

While the YouTube Community post feature is a nice addition, we've encountered some issues with image compatibility. We hope this will be addressed in future updates.

Avantages

Easy to have all your social media in one place and to keep track of your content calendar

Inconvénients

To be honest, there isn't much to say; it's quite feasible.

Avantages

I love the ability to have all post go out and not have to worry about them anymore. Alof of others offer similar features but usually I’m turned off by the price or interface of the app or website.

Inconvénients

Some of the current features are more than what i currently need requiring me to pay more but i can justify by the ease of use.

Avantages

Multiple channels at single page,effectiveness of filtering content and guarantee on information security.

Inconvénients

For my experience no main challenge i have come across.

Avantages

I recently tried Zoho Social, and here’s my honest take on its features, usability, and overall value. Zoho Social is part of the Zoho ecosystem, known for its business productivity tools. Is easy to use!

Inconvénients

Mobile App Limitations – Some desktop features aren’t available on mobile, which can be inconvenient.

Avantages

Zoho Social is super easy to set up and use. We like that we can manage multiple brands in one app. And we can see all in one super user friendly dashboard.

Inconvénients

We have tried other's and always go back to Zoho Social

Avantages

I like the amazing dashboards and monitoring system Zoho has. Zoho allowed us to keep an eye on how the public is interacting with the company and brand perception. Since I am a social media marketer I use it for all my clients and I can check all the social media accounts from one dashboard which is amazing. It also helps you to to be more interactive and social in public overall I love all the features it provides like Publishing Calendar, Bulk Scheduler, and Repeat Post and so on

Inconvénients

report creation has limited options for customization.

Avantages

Ease of scheduling content
Real time analytics

Inconvénients

some times the analytics provided are different from those given by the social media platforms

Avantages

I like how Zoho Social makes using different social media in one place and I can schedule my post as per required time. The report helps me to sees the performance of my post so I can know where I can improve.

Inconvénients

I dislike the performance speed of Zoho Social while loading the analytics also the integration options are limited which restrict me from connecting it to different software.

Avantages

Zoho Social offers a simple and intuitive interface for managing multiple social media platforms. The content calendar is highly visual and easy to navigate, allowing for efficient scheduling and collaboration. Its in-depth analytics feature is also a major highlight, providing valuable insights.

Inconvénients

Some users find that advanced features, like detailed report customization, are a bit limited. The mobile version can also lack some desktop functionality.

Avantages

We have been using socials for the past 2 months and i say it performed beyond my doubt.

Inconvénients

so far right now, we can't add audio to images while uploading direct to social media

Alternatives envisagées 

Hootsuite

Pourquoi choisir Zoho Social 

Because i was introduced to Zoho One, unlike beforei bought zoho products individually so the agent introduced me to zoho-one

Logiciel antérieur 

Hootsuite

Pourquoi passer à Zoho Social

I only wanted to try but now i am using it cos its easy

Avantages

Zoho Social has made my role as a social media manager so much easier and quicker.

Inconvénients

The agency plan is a little more pricey then the rest.

Avantages

✅ Clean & Intuitive Interface – Easy to navigate, even for beginners.

Inconvénients

⚠️ Limited Customization in Reports – Pre-built analytics are great, but deeper customization would be useful.

Avantages

mobile application
multiple platforms
easy of use and setup

Inconvénients

More social media presence is necessary, and each shared post must be modified.

Avantages

I love the accessibility of multiple social media platforms from a central point of control.

Inconvénients

Not being able to connect a Facebook profile instead of only being able to connect a page associated to the profile

Avantages

Apart from being an employee at The Brain Initiative, I also run a mental wellness center as an independent therapist. I often use Zoho Social to manage my business social media pages. It is an easy tool to setup and implement since it fits flawlessly with existing tools in my workspace. It's simplistic and beautifully designed UI gives me an incredible user experience where Iam able to easily use it to gain maximum benefits through it. One thing I love about Zoho Socials is that Iam able to schedule my posts publishing time to when the audience is usually active on media platforms. Also I can monitor every single post on all my socials from Facebook, X , TikTok, YouTube and Instagram from a dashboard on realtime and engage with audience by replying to their dms. With pre-built reports or I can even create new ones Iam able to analyse performance of my posts from where I now understand my audience and how we engage.

Inconvénients

Honestly! Zoho Socials ticks all the boxes for my social media pages handling needs for me