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- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Trusted and reliable Partner
My experience is undoubtedly positive, since the beginning I could appreciate the irreplaceable presence of the assistance (Customer Support) which responds promptly to any type of problem with very fast response times. In addition to this, the attitude of all the people working at Avantio is always aimed at "solving the problem" with pragmatism and effectiveness. Therefore, even though there are some small limitations (especially on the Booking Engine side), having such an efficient Customer Support makes Avantio a perfect partner!
Avantages
Among the various features present in Avantio, certainly the ease of connection with almost all the online booking portals is the most appreciable. The user interface is very easy to use and allows access to any type of KPI useful for performance evaluation.
Inconvénients
There are a few small aspects that are improvable on the user side, including having the VRMS responsive so that it can be used with mobile devices.
Réponse de Avantio
Thank you for your review Alessandro. Your feedback is very valuable to us to continue improving the user experience.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Avantio
Vamos bien, quizás un poco caro pero no valoramos cmabiar
Avantages
El Planning y el Revenue es lo mejor, así
Inconvénients
Informes de liquidación y facilidad de facturación. Intranet de propietario mucho mejor la de Icnea.
Réponse de Avantio
Hi Salvador,
Thank you for your feedback. We are very happy to hear that our software works great for you and is easy to use.
Count on us at every step! We are always happy to support you!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Uma excelente opção para o Alojamento Local
Avantages
Calendário - Facilidade na gestão de reservas e fiabilidade na integração.
Inconvénients
Escassez de canais com os quais podemos fazer uma ligação - Ausência de mercado B2B.
Réponse de Avantio
Hi Luis,
Thank you! We always enjoy seeing that our clients are satisfied with the services that we provide.
We continue growing our marketplace and we hope to be able to offer you more and better connections in a very near future.
We wish you rock in the business and we are always here to support you.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Avantio PMS
Avantages
Channel manager, gestione del planning .
Inconvénients
Poca flessibilità per il mercato italiano: gestione PS e fatturazione
Réponse de Avantio
Hi Daniele,
Thank you for your feedback. We continuously strive to make sure our product adapts best to each market, always taking into consideration your biggest needs and priorities. We would love to hear more in detail how we could support you better.
We continue on this journey together helping you and your team succeed!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Wonderful collaboration from the first day
Avantages
It's been almost a year since we've started our collaboration with Avantio and it didn't disappoint us any minute! While our company was growing we were continuously looking for scalable and optimal solutions and Avantio was a great choice of a software that combined channel manager, pms, booking engine and web page. What we like the most is their flexibility for changes. With the unlimited patience of their support team we were able to implement all our ideas and find the best solutions for our company through our personal experience. We discovered unlimited possibilities to work on our visibility, accupancy, rates, loyalty programs, special offers and much more.
Inconvénients
Though we believe it will appear in the future, still worth mentioning - automatic clients recognition system would be a great advantage to the program.
Réponse de Avantio
Dear Veronika,
Thank you for taking the time to review Avantio software. We are very happy to hear your feedback. We work very hard to provide the best service to help our clients and we regularly make improvements to the software to make it best meet your needs.
Please do not hesitate to contact us to discuss anything further.
Best regards, The Avantio Team.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
It´s the best and complete software for property management .
my working life
Avantages
Gives help with payments, owners, cleaners, reservations, channel manager, and the Head Manager will give support and formation, one of the rep was in the web project and she's very helpful, now she's the Assistance Head, and the department will be better (I Hope)
Inconvénients
No app available but works good with IOS and Android, The assistance sometimes delays in the resolution of problems.There is nobody to answer on Saturdays and Sundays and tourism does not have time.
Réponse de Avantio
Thank you for your feedback Carlo!
We are pleased to hear that you are happy with the features that we have implemented and that they are making a difference in your business, especially regarding our Service providers intranet to help manage the processes of cleaners and other suppliers.
We appreciate your comments about the customer service hours and we'll consider these. As you know we have made big changes within the customer service department to help meet more of our customers needs.
Looking forward to continuing to work and grow together! Kind regards,
The Avantio Team.
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Very happy to have such a time saving and easy to use software that helps with product...
Avantages
The software allows you to manage and distribute your product with more efficiency. It's very time saving because you control all your properties through the software which syncs with your distribution channels. Don't bother to upload your properties one by one to the portals. Also any change made to the properties will be synchronised automatically with all portals.
Inconvénients
A few features and functionalities could be adjusted to vacation rental needs. A more developed CRM would be nice, which allows you to send your offers directly through the CRM system.
Réponse de Avantio
Thanks for leaving us a review Jasmina!
We're very happy to hear how the software and the Channel Manager are helping your business to save time with property management. It's an aspect that our team of technicians focus on, to significantly reduce the time spent on day to day and manual tasks.
Thank you also for your comments about new features, I will pass these on for consideration.
Looking forward to continuing to work together! Kind regards,
The Avantio Team.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
High professional tool for holiday property management
Got really impressed with the new channel manager fast connectivity, and the Harmony working-flow tool to speed up communication with guests, customers and to save a lot of our working time.
Avantages
The easy of use; even for someone with little experience in tourist market. Did got professional assistance every time we need it. Feel like you have everything under control. Channel manager connect quickly and easily to most OTA on the market. Booking Sync is precise and safe. Probably to most advance software for vacation rental business. Avantio is up to date with all the latest technologies development of the tourist market and this allow us to get the best performances possible for all our holiday offers.
Inconvénients
Nothing to point out. Avantio is a powerful tool for our business.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
A perfect software for professional rental business
I improved my rental performance.
Avantages
This software has an excellent interface and very easy to use it.
You can have a connection with the major rental companies like Booking.com, Airbnb, Traumferienwohnung, Homeaway and other. No other rental software has these varieties of connection for holiday apartment. Another important thing to remember is that Avantio doesn't ask any commission for direct reservation. So they don't gain any money on our successful.
Inconvénients
I think Avantio is a super software. I can't find any disadvantages. A plus of Avantio is the continuous updating.
Réponse de Avantio
Dear Remo,
Thank you for leaving Avantio a review. We are very pleased to hear how happy you are with our service.
We're dedicated to providing a clear charging structure, so you know exactly how much you'll be paying each month. And we're always reviewing the portals in our Channel Manager to ensure that you have access to the best specialised and global portals.
Always here if you need us, The Avantio Team.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great avantio customer service
Avantio is a great program if you manage numerous property like us as it a pricing per property and not in % of each transaction. Also the report you can extract for your accounting are very customizable and the result we reached is perfectly adapted to our needs and was customized at a great price. Ii two words flexibility and service.
Avantages
flexibility customizable
Inconvénients
The IT team should learn english to be able to converse directly with me for the improvements we did together
Réponse de Avantio
Thank you Loic, for taking the time to leave us a review. We are very pleased to hear that you are happy with our software and how we organise our pricing. The focus of Avantio is to create opportunities for your business to grow, and that is incorporated through everything we do, from your pricing (we don¿t take a % of your success!) and through the developments of the software.
I understand your point regarding the languages spoken and I understand from Kyle that although our IT team spoke to your team by email in English, it was better in this case that he helped with the development. We are a very international group, and we have a big interest in developing the languages spoken throughout the company to ensure that we can meet your needs.
At your disposal Loic! Many thanks, The Avantio Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great training!
Great support, great training, great people, great system!
We are sastified indeed.
Avantages
We find it very useful.
We just finished a 3 days training and we couldn't be more satisfied! Great team with a complete knowledge of the system and super supportive and helpful! Well done!
Inconvénients
The problems we have to deal with are referred to our peculiar agency layout and not due to system's issues.
Réponse de Avantio
Thank you for your review Cesare, and delighted to hear your satsifaction with the service, support and training. We're here to help!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Awesome Property Manager
Avantages
We have been using Avantio for 2 years . We have found the software to be extremely stable, reliable and it has made a huge difference to our day to day operations. It is easy to use, easy to teach new team members to use and the online support available is responsive and quick to resolve issues.
I don't know where we would be without Avantio :)
Inconvénients
The initial onboarding could be a tiny bit easier - but it is worth taking the time to do it properly to save time in the long run.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
highly recommended
Avantages
The customer service of AVANTIO is exemplary: always available, always friendly and, above all, always professional and highly trained! Working with VRMS and Channel Manager is simple, understandable and very easy to use. The transmission to different portals is always correct. AVANTIO is highly recommended.
Inconvénients
The costs are relatively high, but you should also be able to increase sales with the software.
Réponse de Avantio
Thank you for your review Carolin! We're very pleased to hear your comments.
Whilst our charges are not the lowest in the market, we firmly believe that by working with Avantio, agencies will increase their profits through more efficient resource management and increased profitable reservations.
We also assume the significant cost for training and supporting all of our clients with our dedicated customer service teams, to ensure that our clients are skilled in using the software to have the maximum benefit from the tools and features available.
We look forward to working further with you in the future,
Kind regards,
The Avantio Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Fabolous software
We are a very small company and overall, this software give us more time to receive our guest's and save time whith bureaucracy. Whith Avantio software our back office was much improved and now we can know about our performance just opening the software in a minute.
Avantio software it's an employe that work for us 24/24 whithout any complain. What we can ask more?
Avantages
Very user friendly. Whith Avantio software everything is automatic giving us much more time to do what we know better, receive guest's.
Inconvénients
i like everything, but most of all, i have to say that Avantio team are great, giving me all the help that i need when i need.
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
We are very happy with this software. It helps a lot business organization and bookings...
Avantages
We like very much all the functionalities that this software proposes. Especially the channel manager which allows us to promote our properties on many different platforms. It is so much easier for us to deal with one platform instead of multiples. Also we like the fact that Avantio seems to keep investing to offer new functionalities to his clients.
Réponse de Avantio
Hi Alexandre. Thank you for leaving us a review!
One of our goals is to provide our clients with the features and tools that they need to stay ahead of the competition. We have a large technical team here working on new developments so we can continually provide new features that will help you save money, resources whilst increasing profitability. We're pleased to hear that you are benefiting from these new tools; there are lots more in development!
Best wishes,
The Avantio Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Does what it should do!
Very good. Friendly company and family vibe to them.
Avantages
Excellent channel manager and support staff are very helpful. Good initial training and support.
Inconvénients
I would like to see an integration with hubspot or similar or one of the apps that allows basic integrations. Also id like to see the mid term
Market and long term expanded as thats not really useful.
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
A complete solution for Prefessional agencies
Avantages
I've been working with Avantio for two years. Their software and Channel Manager are exactly what I need to manage 180 properties, It includes all the functionalities that I need to work properly, and Its Channel Manager has a great connection with all the portals we currently work with.
They are always making developments to improve the solutions and to help the companies grow their business.
They also have a great customer service that take care of us. The support center maybe a bit slow but they resolve any incidence in 48 hours.
We are very happy to be part of Avantio!
Inconvénients
We needed the exportation to SEF but now they've just develop it, so we can export all the datas of our guests directly from Avantio software.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
wonderful tool
Our experience is very good. the software is powerful and meets our needs and the avantio team is very capable and concerned with serving customers
Avantages
The tool helped us improve company performance with time savings, organization. We were able to scale with reduced staff and improve our profitability.
Inconvénients
Not a big problem, but it would be great to have a support in Portuguese during Brazilian business hours
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Robustness and Reliability
Since I have avantio, my daily operations have improved in efficiency and this has allowed my business to grow.
Avantages
- Full & very specialized software in the vacation rental industry
- Powerful Owner Management System
- Excellent customer support
Inconvénients
The price could be lower but it is a good product
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
AVANTIO is an excellent software that helps a lot you to save time and money
I am a real Avantio fun, they listen to you, perform efficiently and continually upgrade their systems and services. The great support team is always ready to help and give useful suggestions.
I’ve been using AVANTIO for more than 3 years and I still consider it an excellent software
Avantages
Multi-level management, very valuable reporting area , attractive/user-friendly templates, Simple channel manager syncs with numbers of portals and many other several functionalities.
Inconvénients
More training meetings to learn all the AVANTIO innovative features and their full potential
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great software for Property Manager
Avantages
Avantio is the more editable and easy friendly access program for Property Manager. I was looking for a all-in-one solution all these months and finally found Avantio. They are the only one to propose a clear process to manage the monthly payment to owners, to collect payment and clients data. Our wonderful trainer did a very great job with intense weekly training until we were able to manage the software by ourselves. Thank you to our rep.
Inconvénients
I am expecting more preferred partners through the Channel Manager...I am sure we will have more connection in the future months.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Good and professional service
Easy way to connect to channels managers
Avantages
The Connectivity with the cChannel Manager is fast and simple, it is good that all the information goes straight away to channel, such as photos and apartment profiles.
Inconvénients
At the beginningIt is not very intuitive to work with also The information tab is not very organized.
Réponse de Avantio
Dear Monia, Thanks for leaving a review for Avantio! we appreciate your comments and will take them on board. We're pleased to hear that you have benefited from the integrated channel manager, and hope that this feature helps you grow your business in your partnership with Avantio.
Please feel free to contact us if you need anything, kind regards The Avantio Team.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Luxury Rental Dublin Review
As a first time reservations management system it is a great tool.
Avantages
Easy to use - clear and precise - intuitive
Inconvénients
Takes a little time to get familiar with it
Réponse de Avantio
Thank you Eamonn, it's a pleasure working with you and the team and very gratifying to hear your positive feedback.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Easy to use
Time, Efficiency, Visibility on websites
Avantages
Nice general features. It's pretty easy to use and to configure. A lot of possibilities and some regular updates.
Inconvénients
It's just miss a real accounting system (either in the software or possibility to export data in an other system).
Réponse de Avantio
Thanks Romain for leaving us a review. We appreciate your comments and are happy to hear that the software is helping your company with resources as this is one of the main goals of the Avantio software.
I will pass your comments about the French accounting system to our technical team, thank you for giving us your opinion on this.
As always, we're here if you need us,
The Avantio team
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great Software
Overall very happy and would recommend this software to everyone that does holiday rentals or has a hotel. Userfriendly, easy, helpful and saves a lot of time.
Avantages
Very helpful, saves a lot of time and effort.
The software is super userfriendly and the support is always keen to help you sort out any problem
Inconvénients
Some of the portals even though they are completely sychronizable some information does not synchronize...
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Avantio is a great tool and the service support is very active and helpful
More bookings, more revenue, more visibility
Avantages
The support is great, helpful and efficient.
They also are efficient in terms of connection with our different partners.
Inconvénients
Not always user friendly.
The platform should have some enhancement in order to enhance our daily work.
To make things more easy to use.
Réponse de Avantio
Hi Justine!
We're very pleased to hear that you're receiving more bookings and revenue from using our PMS software.
I have passed your comments to our technical team. They are constantly making developments to the software to make it easier to use and facilitate the management of your daily work.
It's good to hear that you are happy with our customer service and portals partnership teams, as in 2017 we made significant changes to provide you with a greater positive experience.
Thank you for leaving us a review!
The Avantio Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Best customer service!
Vacation Rental's market go fast, and finally I found in Avantio Team a good partner to support my project. I like them professionally and Oreste in particular is always available to help my company to solve problems we found during integration.
Avantages
The PMS!
it Is easy to use and well done for Italian Market.
Excellent customer service.
Inconvénients
The booking system and map search is ok , but can be a lot improved.
It is not simple for my guest to choose the right apartment from the list.
Réponse de Avantio
Dear Danilo,
Thank you for leaving a review about Avantio. Our goal is to provide you with a combination of high quality technical solutions combined with excellent service and we are so pleased to see that you value that.
Thanks for your suggestions for improvements, we will consider them for the future.
Thanks again, The Avantio Team
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Simply the best software for holiday renting
We have been using Avantio since they were a small company called ITSolutions and now they became the best option for professional holiday renting.
Réponse de Avantio
Good afternoon Emilio, thank you for taking your time to leave a review for us. We are happy to have been given the opportunity to be your technological partner since the beginning. Every day we strive to stay true to our commitment to grow your business and provide the best solutions for vacation rental managers. Kind regards, the Avantio Team.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Simplify your (business) life - with Avantio!
We are very happy with the Avantio software, very innovative and functional, the reservation system is easy to use and has a big variety of options regarding booking administration and procedures.
Avantages
The intuitive way of working, and the continued improvements that are done. You can see that ther is a team of specialists working, doing their best to adjust the product to the constant changes and needs of customers.
Inconvénients
No cons to state.
Réponse de Avantio
Dear Karin, thank you for taking the time to leave us a review.
We are very pleased to read your comments, and we will strive to continue providing you with the best service in the future.
Thank you for your comment on a possible improvement, we will take your idea on board.
Kind regards, The Avantio Team.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Good service and very useful for business development
Avantio is providing a very good service!
Our personal advisor [SENSITIVE CONTENT HIDDEN] from Avantio answering and helping us directly with any question we have.
Thank you very much for the good service and helping us our business to grow!
This company interacts a lot with its customers offering us always nice events and trainings.
Avantages
Usability and all the different offers options to help our company in managing our rental properties.
Inconvénients
I like everything! Always improving and developing this software!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great software for vacation rental
We are using Avantio for more than a year. The software is complete with all the futures a vacation rental company needs; great customer support and they are always improving releasing new features.
Réponse de Avantio
Thank you Alessandro for taking the time to review our software, we appreciate it. As you very well mentioned, at Avantio we stay committed to constant improvements to our products and services, as well as to helping vacation rental professionals stay up to date with the latest industry trends.
Best regards,
The Avantio Team
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
easy for handling, and a good service if any problems
Avantages
Very Good for holiday houses and properties. The channelmanager is great. The channelmanager is a big help and very easy for handling
Inconvénients
Only for Holidayproperties, if you offer roundtrips it would be a little bit difficult. Only with some tricks you can put it in the System
Réponse de Avantio
Hi Marc!
Thank you for leaving Avantio a review! We are very pleased to hear your comments, especially with regards to our integrated Channel Manager.
We are always reviewing the portals included in the Channel Manager, so watch out for our news on the Preferred Partners coming soon.
Please feel to get in touch if you need anything.
Kind regards, the Avantio team.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Enjoyed working with the team
All things in one place.
Avantages
It works! I have used other systems that don't work and getting things put right hard. At Avantio changes to suit us were made quickly without fuss.
Réponse de Avantio
Hi Stephen,
Thank you for taking the time to leave a review for Avantio!
We're very pleased to hear that you are happy with our vacation rental software, especially the fact that everything is in one place. Our software is full of integrated features so you don't have the problems that come with working with external third companies and we're glad to hear that it helps your business.
Looking forward to continuing to work together,
The Avantio team.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Since I work with this software the organization it's better than before.
the main one is the organization
Avantages
I like there is a possibility of uploading a lot of photos at the website, the easy organization and the time you save to control all the bookings, balances etc...
Inconvénients
I think the price is a little bit expensive and the software of the SALES could be improved. I think it's necessary the attachment of documents to save important documents of each property.. I have to use other data base for this reason and it's no comfortable.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
I AM OVER THE MOON!!!!
Thank you Paolo and the rest of the Avantio team for a wonderful experience.
While we are still new comers to the Avantio world our experience so far has been wonderful!
We find the software incredibly easy to work with and a very satisfying experience.
After several attemps to have a userfriendly site both for our guests as well as for ourselfs and failing each time we are now very much looking forward to having Catalanways Avantio new website online.... I guess I will tell you more about this later on :-)))
Avantages
Very happy with every aspect so far!
Inconvénients
NONE
Réponse de Avantio
Hi Eva, thank you for taking the time to review Avantio and our software.
We're very pleased to hear that you are happy with Avantio vacation rental software and our team. We have focused on developing our software over the last 16 years, to meet the growing and changing needs of the vacation rental market, and it's always great to hear that we are achieving this.
If you need anything, please don't hesitate to contact us,
Many thanks The Avantio Team.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Good team!
Avantages
Always they are innovating and developing improvements, professional and serious people.
Inconvénients
In the weekend support doesn't work...
Réponse de Avantio
Thanks for leaving us a review Hugo, we are very appreciative of your feedback.
With regards to your comment about our customer service team, as in almost 100% of the industry, we offer customer support Monday to Friday, 9am to 7pm. In addition we also have an emergency team working 24/h 365 days a year to attend to emergencies. We regularly review our customer service needs as with all other aspects of the company, and make changes when required.
As a company we are continuously developing our software and channel manager to reflect the changing needs of our clients and we're happy to see that you commented on that.
Looking forward to working together further,
The Avantio team
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Easy to use and works great.
Avantages
-Easy to use
-Many language options
-Functional
-Syncs perfect with many OTAs
-Great Customer Support
Réponse de Avantio
Thanks for leaving Avantio a review Ferdinand!
We're very pleased to hear that you're happy with the services that we offer.
We have some new OTAs joining our Preferred Partnership in the integrated Channel Manager in the coming months too, so look out for our newsletters!
Looking forward to continuing our partnership,
The Avantio Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Very happy about Avantio
Avantages
Probably one of the things that we liked the most about Avantio is that we can now manage all our properties together, even if they are published in different severals. We are very happy about this!! And all the staff has always tried to accomodate our requests and moreover our enquiries.
Inconvénients
There are still few things that need to be fixed, but overall it is a valid software.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Excellent
Avantages
I am really glad that i have found AVANTIO. Working with this great software daily, makes more fun at work.
Inconvénients
I am a 100 % satisfied customer, so i can not write any cons, sorry. Thank you for being always there for me.
Réponse de Avantio
Thank you for your comment Elisabeth - we are extremely happy to partner with yourselves as the professional people that you are.
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
All the avantio team is really efficient and brings quick answers to our questions
Avantages
The possibility of adapting it to our needs and correcting our errors when it's necessary and the fact there is always somedy to responds to our questions
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Very easy to used, very usefull, save time
Save of time
Avantages
Avantio it's great, it's save you great amount of time everyday. Everything is in one place so you can easily manage your business.
Inconvénients
They could help a bite more about how to set up every rental portal and understand what's synch and what's not.
Réponse de Avantio
Dear Cyril, thanks for leaving us a review!
Our goals include providing features and tools to save you time, money and help you increase bookings and revenue and so we're very pleased to hear how using Avantio software is helping your business save time.
We have a team who can help you with your rental portals, with full information on what is synched. If you need any assistance with the portals you work with or would like to connect to, please get in touch.
Thank you,
The Avantio Team
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Amazing channel manager
Avantages
Our experience with Avantio has been great since the first moment. All the SouthVillas team are so greatful for their customer support. The software-use is intuitive and comfortable. All our questions and problems have been solved effectively! :)
Inconvénients
We are missing some pro-skills at the webpage, but we are sure that they will improve this area as soon as possible.
Réponse de Avantio
Dear Patricia,
Thank you for your review of Avantio!
We're pleased to hear that our customer service team has been supportive for your agency, and that you've benefited from the design of the software.
We're always making improvements to our web designs, and appreciate your comments.
Looking forward to working together,
The Avantio Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Don't like writing reviews
great
Avantages
Great product - no frills or shiny bits and bobs. Exactly what i need no more no less, saves massive amounts of time
Inconvénients
Can be a bit confusing to start but onboarding was great
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
My experience has been awesome! We did not know the product and it has been really useful.
Avantages
What I liked the most about this software has been the easy way to perform and work with it. It is very intuitive and thorough.
Inconvénients
What I liked the least about this software has been the fact that sometimes I had to translate texts into another languages.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus de deux ans
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Provenance de l'avis
amazing
Avantages
Avantio, is a very precise software, until today we have never had an overbooking, our company has been using it for some time. Our assistant Vincenzo, is always precise, always helps us when we need assistance. Fantastic
Inconvénients
to change simple photos from the site, it takes too much time
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Provenance de l'avis
A huge step forward with Avantio
I am impressed with their customer care, this is one of their best sides. They really care for you. This is experience number 2, I was with a different PMS until last fall; it has been challenging at the very beginning. Yet, their professional, expert and gentle staff were clear, polite and patient with us and made sure all the transactions from the previous Vacation Rental Software provided to them became very fast and efficient.
We were able to upload pictures, text, rates in minutes. But the BEST part is that you are able to decide and synchronize your adverts with main promoting channels and portals in a blink of an eye, simply selecting or deselecting check boxes of corresponding unit.
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Provenance de l'avis
Great software for our business
We came to Avantio after many years of running our own systems and more recently a different property management software. Avantio offer us a very good solution to our needs - we run a property management business and also a rentals busines operating in two languages. We needed to have website, marketing, bookings, accounts, cleaning and guest services handled by one system for both rented and privately used properties, and we need to have quality support available. The Avantio team were welcoming and helpful through the sign-up and transer process and have since been thoroughly efficient, knowledgeable, helpful and friendly since. There is even an online Chat Now function for contacting the support team if required. Very much recommended.
Réponse de Avantio
Thank you for leaving a review for us Ben. We¿re always pleased to see that our hard work is helping you with your business.
Please don¿t hesitate to get in touch if we can help you further.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
User beginning with Avantio, I discover quite the days of the applications, the links, of this...
Avantages
Intuitive software allowing to manage easily the customers, the reservations, the alignment(the on-line publishing) once "mastered", a lot of time(weather) gained(won) in term of management of the properties(goods)
Inconvénients
A control(master's degree) of such a 100% software asks some time .Ne not to be afraid of discovering him(it) "by making out a will" every day of the simulations and Thanks :-)
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Provenance de l'avis
Excellent and really Powerful
I am very happy to say that this is one of the most complete software for Vacational rental¡, our company feet at 90 % from the beginning and they worked hard to have a 100 % in only few months.
Our offices are in several countries, the software is it self-available in various languages, and we can all get connected at any time with no license limits for users.
The price is reasonable and the support team is fantastic, they attend phone calls, chat and email.
We have really increased reservations and gained so much time from administrative tasks that we have used to work on other areas like commercial area.
Thank you so much ITSolutions I am a very happy customer and I am not shame to say.
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Provenance de l'avis
Super automatic - very significant configuration flexibility - very competent technicians and...
Configuration and options in full autonomy and very quickly implemented.
Relatively easy to use - option to expand to a full conclusion dedicate to each mode of working agency - But very good progress in the field.
Réponse de Avantio
Dear Gerard,
Thank you for taking the time to review Avantio software. We are very happy to hear your feedback on our team and the software. We work very hard to provide the best service to help our clients maximise the benefit from using our software and we regularly make improvements to the software to make it best meet your needs.
Please do not hesitate to contact us to discuss anything further.
Kind regards, The Avantio Team.
