Goldie

Avantages

It’s so easy to use and shows me if payments have been made by clients.

Inconvénients

It would be good if the appointments with successful payments were a different colour on the calendar so I can see at a glance who needs chasing

Avantages

I love the style of the app. Everything is really easy to acess.

Inconvénients

The price ! As i understand things cost alot but i wiah ther wete more promos

Alternatives envisagées 

Pourquoi choisir Goldie 

Logiciel antérieur 

Pourquoi passer à Goldie

Avantages

What I liked most about the Goldie booking system was its user-friendly interface and seamless navigation. The automated reminders and customizable features streamlined the scheduling process, making it efficient for both users and administrators, enhancing overall customer satisfaction.

Inconvénients

What I liked least about the Goldie booking system was the occasional lag during peak times, which could lead to frustration. Additionally, some features felt limited in customization, making it challenging to tailor the system to specific needs effectively.

Avantages

I like that I can schedule our 6 team-members from my phone or laptop, anytime. I like that it can handle our handful of different job categories, as well as our ever-growing client list. The reports and weekly updates are a total surprise to me, but I like them and think they will be useful as I learn about them more.

Inconvénients

I really dislike that there is no live chat or phone support. I'm glad I can email a human for help, but a much faster response time would be easier to achieve with phone or chat-and eould be valuable to me.

Also if X job is billed at $40/hour, but booked for 2 hours, Id like to be able to have they system "know" that. But, it doesn't seem to be an option. For our business, there is no way it can be possible for clients to book appointments themselves, without a human touch. I wish I could permanently toggle that option off.

Avantages

Goldie allows me to see exactly how much work I have and where I need to book more people at a monthly glance because they allow you to color-code your appointments. I'll admit, I wish there were more colors. But I work as a tattoo artist, and my shortest appointments are very light-colored, medium are blue, and my day sessions dark purple. When I try to book someone in, I only need to look at my whole month and the colours of each day to know exactly how long my appointments are that day and what I still need to book to work a total of 8 hours. It is a GAME CHANGER! Goldie used to be really glitchy, I switched to another calendar app that, unfortunately, didn't have this color-based view that I love, but worked better. I was pleased to see that Goldie has improved so much over the last year and came back as a happily paying customer.

Inconvénients

Would like more colors for a more accurate reading of my day and appointment lengths. When I reschedule a day, I am forced to do it on the week by week calendar view instead of selecting a date using a selector. If the date that I am rescheduling is far off, it's so annoying to have to scroll through the weeks.

Avantages

customer scheduling
reminders
unlimited users

Inconvénients

no place to upload documents.
can't attach multiple staff members
can't repeat off days.
can't make the calendar screen larger.
no multiple locations for phone numbers.
no multiple locations for addresses.
no customizable fields in customer profile.

Avantages

It is very easy to use, and manages everything about my small business that i dont have the time to do!

Inconvénients

I would love if they would add an invoice option!

Avantages

The interface was fairly user friendly. It looks nice and mostly easy to use.

Inconvénients

It was missing key features. It says they sync with Apple calendar. They don’t. And the customer service is horrible.

Avantages

I love Goldie for my business I can control payouts and deposits and can easily get ahold of my clients when ever I neeed to it’s such a easier process

Inconvénients

Nothing Goldie does it’s workkkkkk always does !!!

Avantages

Real-time scheduling and change updates. Also, love the reminders so you never miss an appointment!

Inconvénients

I would never say a bad word about Goldie! It helps me keep each agent's calendar organized and each agent on time for appointments.

Avantages

Goldie is completely customisable unlike most other booking systems I have used, there’s no hidden costs. I like how you can decide if you pay or the client pays the processing fee and unlimited automated texts

Inconvénients

Personally, I used to use this booking system years ago and stopped as at the time everyone in my industry was on another booking system, I’m now back using Goldie and I’ve only had it up and running again for two days and I love it and truly won’t change booking systems again. Even my clients love it

Avantages

The simplicity and how straightforward it is to use.

Inconvénients

I do not like the reviews got added but only for pro plus.

Avantages

La facilidad para manejar mi agenda y lo conveniente de tener todo en una misma aplicación/enlace.

Inconvénients

La manera de contar los caracteres y mensajes de texto, limita. Deberían contarlo como un solo mensaje.

Avantages

The easy way to scheduled the appointment. Also not required you have a business registration.

Inconvénients

So far I like everything. I still not find a cons as yet.

Avantages

It let’s me control my own schedule.and take time off if needed.

Inconvénients

That it take to long to receive you money.

Avantages

The convenience of being able to link schedule together, send out reminders to clients and provide a more professional experience.

Inconvénients

limited text unless I upgrade again.....

Alternatives envisagées 

Pourquoi choisir Goldie 

Pourquoi passer à Goldie

Avantages

By far the best booking app that is out there

Inconvénients

Just to be able to change the prices when you are checking out a client

Avantages

How easy it is to set-up your calendar and services and the best part besides having you own website is the confirmation/ reminders messages that the app send the clients

Inconvénients

The least that i like is how long it takes for the money to be available in your account.

Alternatives envisagées 

Pourquoi choisir Goldie 

Logiciel antérieur 

Pourquoi passer à Goldie

Avantages

The automated messaging for reminders is fantastic. Having the ability to add locations in and click directly to gps makes going from one appointment to the next easier and faster.

Inconvénients

So far there isn't much to dislike. Ideally a feature to send clients notes and photos would be amazing for the dog groomers of the world but other than that the app works great for what we need at this time and its not insanely expensive which is great when starting out with a limited budget.

Avantages

The layout. Design. Services. Online booking. Appointment reminders. Deposits for online booking. Payments. Clientele book. The color categories.

Inconvénients

I wish you could change the fonts and the font size. I wish you could add pictures of your work (portfolio) to your booking website for new clients to see before booking with you. A place to add a picture of yourself and your business card front and back. Also to change the round logo photo to other shapes as well. And change the background photo to not be a blown up blurry picture but maybe a horizontal rectangle instead of a vertical rectangle shape to fit an entire image or picture instead of just a piece of one to big and to blurry. I really really liked and miss the old colors you could choose from and the order they were in based on the color wheel, those colors offered more variety in different shades of each color. I wish you could put on your website that you are a mobile business where your address is to go instead of having to leave it blank. I wish there was something of a 'best routes' to take or to cover for a certain area according to each day maybe or something like that to save you travel time and distance between each appointment, saving you critical time in your day if your a mobile company like myself. Best route optimization? Or certain service areas covered for certain days in figuring out your booking when scheduling clients based on the location area they reside in for specific days serving those areas and giving the best route options for the appointments that day when scheduling them in the correct order ( if any of that makes sense lol )

Alternatives envisagées 

Pourquoi passer à Goldie

Avantages

I love how easy Goldie is to use for my business and my clients!

Inconvénients

That it takes a few days for payments to go into bank

Avantages

Efficiency and ease of use. Makes running my business easy. Constantly making improvements.

Inconvénients

Can’t send pictures via text message, can’t set up automated reminders more than 4 weeks in the future

Avantages

Very user friendly, great for clients and yourself. Love that it makes a website for you.

Inconvénients

So far I love everything about Goldie, have no cons.

Avantages

It’s easy to use. Everything is organised.

Inconvénients

I need to pay for pro if I want to use the social media post generator function or templates.

Avantages

Love how easy it is to set up. No help was needed.
I really like the automated text messages to clients.
And really love the online booking option. Had i live for one day and goot a viewing through it!

Inconvénients

When it syncs to google calendar. I colour coordinate my shifts, and it transfers in one colour. Not a big issues as i just go in and easily change in google.

Avantages

Accessibility as a business owner and tracking clients

Inconvénients

The cost of the pro service it is quite a lot £24

Alternatives envisagées 

Pourquoi passer à Goldie

Avantages

Easy to use. Easy to see everything. Easy to take payments. Everything

Inconvénients

The tip section should have a 0% option. Rather than haven’t to manually type it in if client is paying they may not know they can do that and feel they have to tip.

Avantages

Appointment confirmation and reminders that are automatically sent

Inconvénients

Still unsure how to mark a "no show" on the app

Avantages

Everything absolutely . Is easy organised and my clients they trust me more for having a app like Goldie looks more proffesional!

Inconvénients

I do like everything is organised and easy to use

Avantages

The scheduling and rescheduling and keeping up with payments is sooo easy!

Inconvénients

My tap to pay rarely works. I don’t know if it’s service related

Avantages

Easy to use, I swapped from another service provider and felt it is so much better for my company

Inconvénients

I would love to be able to add a discount of services for a period of time & be able to set deposits for new clients only

Avantages

I like Goldie because it helps keep my services straight but also lets me manage everything else about my business

Inconvénients

At first it was hard to get used to but I figured it out

Avantages

It's so easy to use and aesthetically pleasing. The calendar sync is simple and the client is great!

Inconvénients

The mobile app doesn't work for me, and I would love to see more templates for appointment reminders, rather than just an instant booking reminder and a follow-up.

Avantages

Easy to alter to my scheduling. It’s great to have my scheduling on my phone rather than being tied to a computer.

Inconvénients

Slightly difficult to read when zoomed out. (On phone)

Avantages

Easy to understand compared to other booking apps

Inconvénients

Nothing that i can think of compared to other booking apps.

Avantages

Easy to use and easy for clients to book

Inconvénients

No cancellation fee options available to use

Avantages

I love the appointments feature. I love how easy it is to navigate our booking website. I love the color schemes and how we can choose what best fits our aesthetic.

Inconvénients

What I like least about Goldie is I wish there was more customizations available for our scheduling. I wish that there were more options in regards to appointments available. For example if I’m normally not open Sundays but I open up a slot, have only that Sunday available to be booked.

Avantages

Makes life so much easier being able to see exact appointments, and have reminders sent

Inconvénients

Nothing. So far I haven’t come across anything I don’t like

Avantages

It is very user friendly and constantly improving their features and notifying the business owners on the latest updates.

Inconvénients

I do not get a Ring or tone for my notifications when I receive a new customer.

Alternatives envisagées 

Pourquoi passer à Goldie

Avantages

Easy to use handy to have on phone instead of carrying around diarys

Inconvénients

A how to use guide would be handy with certain sections like setting of message reminders

Avantages

I like being able to schedule appointments, set up standing/repeating appointments. I like having my services listed. I like having my client info saved. I like being able to send out reminders and instant booking messages.

Inconvénients

I HATE that every time I go to messages to send reminders it starts me back at the top after I send a message. It's super frustrating. I wish they offered more colors for the services list. I wish I could add in charges that aren't services. For example I do a travel fee that is different for everyone depending on location but in order to add it to my total I have to add it in as a service, then you have to set an amount of time it takes to do that "service" even though it's not something that takes time, so after I add my travel fee as a service I have to change the ending time of the appointment because it adds in that extra "service" time. Id also like to be able to add cancelation fees if I need to. This is to my total, not like charging it with the app itself, not like using a pos. I just want to see those things in my total. It would also be nice to have reminders sent out automatically and i need an easier way to send out reminders when it's been so long since I've seen someone. Like make it so you can click one week at a time or month at a time. Then have a list of those clients I haven't seen in the amount of weeks I chose. For example, I want to know which clients I haven't seen in 6 weeks, so I click the 6 weeks button and it brings up a list of clients I haven't seen in 6 weeks. Then I'd like to be able to send them a message saying something along the lines of "hello, we haven't seen you and your pet in 6 weeks and it's time for another appointment."

Avantages

Easy to use, and navigate through, calender is easy to navigate also, i like when people book how easybitbis to find clients, oberall very impressive

Inconvénients

When sending out reminders fortnightly, unless its me i cant work it out,

Also a little expensive

Avantages

Simplicity, low card charge fees, monthly fee that covers some sms package and ability to get more

Inconvénients

No Online marketing option via sms or email in mass text, mms leaves a mark - everyone knows other patients number which violates hipa laws, I need express payouts, without them i will most likely accept payments via venmo or Zelle

Avantages

Life besides professionalism is quite important to me. I never want to miss on the best part of my youth. Goldie is my personal hot deal. I use it on scheduling and booking appointments for my fitness routine and therapy attendance. I am a big fun of its features. Very flexible and easy to use.

Inconvénients

Goldie is one of the softwares that are flawless. Absolutely satisfying performance. It leaves no stone unturned.

Avantages

The benefits you receive such as the booking site , is customizable but not too difficult

Inconvénients

There is nothing that I don’t like about it

Avantages

What i like about goldie is the simple mobile set up and client user experience can’t get simpler

Inconvénients

The price of the pro premium plan is slightly overpriced for a business like mine that can really benefit from the add-ons of having multiple staff members however don’t quite have the capital to invest in pro premium. the standard paid version is still working wonders so my con isn’t too much of a con

Alternatives envisagées 

Pourquoi choisir Goldie 

Logiciel antérieur 

Pourquoi passer à Goldie

Avantages

How easy is to make an appointment and adding all the services to make it easy for the client

Inconvénients

There’s nothing that I don’t like about this app

Avantages

I like that I have everything at my finger tips. Easily accessible and manageable. It’s very user friendly too. I’m able to block time off and have process time to book other client in between.

Inconvénients

I wish I could include my children’s schedule in my calendar (personal event) but not have it take the time out of my calendar for online booking times. I need my schedule to reflect everything I need to know in my life but not that I necessarily would take time off to do. I.e. my children’s sport schedule.

Avantages

Ease of setting up and use, great that my customers get appointment reminders, makes my life easier!

Inconvénients

After 3 months, monthly cost is quite expensive

Alternatives envisagées 

Pourquoi passer à Goldie

Avantages

I strictly use this product for appointment reminders. It serves me well for this purpose. Since using this product, my no-show rate has dropped to pretty much 0%.

Inconvénients

The push feature for text reminders went away when the free beta version ended. But, I can't really complain about that, I am able to continue to use this product for free since I am an original user!