En savoir plus sur ACE

ACE (anciennement WebAR) est une plateforme cloud de recouvrement de créances à API (Application Programming Interface) ouverte destinée aux agences de recouvrement, aux avocats, aux gestionnaires immobiliers, aux prestataires de soins de santé et aux organismes publics. Cette plateforme basée sur la dette comprend le regroupement des comptes (débiteur commun), les plans de paiement personnalisés, l'automatisation des processus, le suivi des jugements, les mises en page d'écran personnalisées, un nombre illimité de numéros de téléphone/adresses, des espaces de champ de notes illimités, des formulaires personnalisés, des modèles de lettre personnalisés Open Office, une base de données extensible à l'infini, la publication en spread, l'automatisation des rapports, la comptabilité fiduciaire, le mappage des données, le reporting SQL et de nombreuses technologies tierces intégrées (traitement des paiements, numéroteurs, e-mails, messagerie SMS, messages vocaux, lettres et enrichissement des données). Inclus dans la solution : API ouverte ; infrastructure de serveur d'applications et de bases de données ; certifications de conformité de haut niveau des infrastructures/données existantes (SOC, PCI, HIPAA, ISO, FedRAMP, etc.) ; sauvegardes de données multisites en temps réel ; stockage et sauvegardes en temps réel de documents ; analytique commerciale ; journaux de modification complets ; service client ; mises à jour et mises à niveau logicielles mensuelles ; avatar de négociation de consommateurs propriétaire (agent virtuel).
ACE Logiciel - 1
ACE Logiciel - 2
ACE Logiciel - 3
ACE Logiciel - 4
Vidéo de ACE
ACE Logiciel - 1 - aperçu
ACE Logiciel - 2 - aperçu
ACE Logiciel - 3 - aperçu
ACE Logiciel - 4 - aperçu

ACE - Prix

ACE n'est pas disponible en version gratuite. La version payante de ACE est disponible à partir de 975,00 $US/mois.

À partir de :
975,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Non

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ACE - Avis

Note globale

4,5
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,5
Simplicité
4,5
Support client
4,6
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Tous les avis sur ACE

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140 avis
Jennifer
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
4

4,0
Publié le 21/03/2015

Virtual Collector Increased our productivity

We have been using the virtual collector for a number of years. We like being able to select the avatar for each of our portals and the text that they will "speak" to our consumers. The screens navigate through the process the way we want them to and can be modified as needed to accommodate changes in the industry. We have not had any complaints from our consumers indicating that they can't figure out how to use the service. The only negative we have found is that the voice of the avatar could be a little clearer on some words, so it is important to listen to your text as the screens are being set up to make sure that all the words are pronounced clearly and properly.

Overall we are very pleased with the product and believe that it enhances our ability to recover our clients receivables.

Rick
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 19/03/2015

WebAR - Look no further

I looked, reviewed, and analyzed all software solutions in the ARM industry. All of the "big guys", all of the "next gen" platforms, ALL OF THEM. I received demos and pricing proposals on most and even engaged industry consultants to help me decide. I ultimately chose WebAR and encourage you to give them a look. The off the shelf framework of the product is very straightforward and not "over engineered". The pricing is "ridiculously reasonable" considering the features included. My staff all love the product. The support is excellent and their developers are first rate.

Conversions are hell, no question about it. I'm glad I don't have to go through it again but my conversion to WebAR was the easiest one I've experienced.

Cheers!

Emily
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
4

3,0
Publié le 16/11/2016

review of WebAR usage

I used WebAR but was not pleased with the software because it was not Mac compatible. These days, if your software doesn't run on a Mac, then I don't have much use for it.

Réponse de InterProse

Emily,

Thank you so much for your feedback. But I am a little confused by your comments. Our software is a Web Based application and it works on all OS's and in all modern Web Browsers. A large portion of our customers use Mac's.

If you have any further feedback or concerns please reach out To Support.

Tim Monahan
Director of software support

Répondu le 16/11/2016
Auntuell
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
3
Support client
3

4,0
Publié le 08/03/2018

I used this product when it was still WebAR

Avantages

I like this product as a way to keep organization within the company and liked that they we trying to improve the app to make it better.

Inconvénients

Their customer support at the time wasn't the greatest, but i could tell they were looking for ways to improve. I do not know now what thier response time is.

Réponse de InterProse

Hi Auntuell,

Thank you for the feedback. You'll be happy to hear that since you used our platform we have tripled the size of our service department to make our response time even faster.

We've also continued to improve the platform with more integrations, business analytics, additional process automation, and a transition to Amazon's AWS cloud computing infrastructure, giving us and our customers the highest security and infrastructure compliance in the business!

All of these advancements are why we renamed WebAR to "ACE" - InterProse's Advanced Collection Environment.

Répondu le 18/03/2018
Nick
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 23/03/2015

Fantastic Product for Debt Collections

We've been using WebAR for just over a year now, and in all that time, I've never once thought about making a change. The thing I love about WebAR is how versatile and adaptive it is. If I want it to do something, I can make it do exactly that. WebAR's structure and ability to specifically tailor how the accounts behave at any given time make it stand out for me. Recently we made a big change to how our accounts were handled by our collectors, and WebAR never missed a beat. I changed a few settings, set up a new job to run every day, and it worked perfectly.

I wouldn't hesitate to recomment WebAR. It's just an amazingly useful piece of software for managing your collections accounts.

T H
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

4,0
Publié le 17/07/2014

Great Product....constantly changing to perfect an already good thing!

Pros: No longer on site and must deal with back-ups, up-grades, etc. Userfriendly, well received by Collectors.
Cons: Takes some getting use to by Admin, different way to analyze and breakdown admin tasks at hand, but do able.

Interprose is very willing to help step by step through your transition and even after. New "Tweaks" are always happening to make the program better and better!!

Réponse de InterProse

Hi T H, Thanks so much for your great review. It's wonderful to hear that you've had such a positive experience using WebAR Debt Collection Software and it is meeting all the needs of PMC. We look forward to bringing you more great features and updates in the future. Best wishes, Tim

Répondu le 03/04/2015
David
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

4,0
Publié le 12/06/2012

Reliable, functional, easy to get up and running,

Secure, stable, feature rich collection software with excellent support and reasonable pricing.

Avantages

Excellent payment integration. Near zero down time. Responsive customer service. Open to client input.

Inconvénients

Main collection screen needs streamlining. Client access screen needs overhaul.

Réponse de InterProse

Hi David, Thanks so much for your great review. It's wonderful to hear that you've had such a positive experience using WebAR Debt Collection Software and it is meeting all the needs of Titan Revenue Solutions. We look forward to bringing you more great features and updates in the future. Best wishes, Tim

Répondu le 03/04/2015
David
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 09/06/2016

Very Robust and feature rich software!

We have been incredibly impressed with the number of features that WebAR offers. It became apparent very early that we will be saving a lot of time and hopefully money with how we will be able to automate the way we do a lot of our processes.
I am very impressed with the customer service and the training. Kyle and Ben are great guys to work with. Kyle is an excellent trainer who works hard to make sure the training and implementation is very thorough. Ben is very fair in working with a company to get everything setup and established with WebAR. I look forward to many years of a great partnership with WebAR!

Sandy
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 01/12/2016

Webar software review

this software is very functional and they are constantly upgrading to improve it. I have known Interprose for a long time and they are very helpful. I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems. The debtors can sign on our website and pay their debts online. We can also process credit cards immediately which is a big help. The software is very functional but hard to learn as I am still learning but once you learn it you will love it. This software is very efficient.

Nicola
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 01/04/2015

WebAR software experiences

There are many pro's about the WebAR software experiences, but my favorite are the user friendly options that are provided. It's easy to navigate thru the menu options which allows me to run reports and provide detailed information to my staff which ultimately makes us more efficient. My overall impression has been remarkable, the software has provided our company with tools that we cannot seem to do with out. I continue to be impressed with all the upgrades they have made because I know that their number one priority are there clients.

Kourtneigh
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

3,0
Publié le 13/04/2015

EASY TO USE

It's very user friendly and easy to work around. All the information you need is easily accessible. If you need to make changes its no issue at all. The customer service is excellent and responds quickly to any issues to make sure we get them fixed and we are able to do our work more efficiently. The header content has the most important information that we need, such as dates, outstanding balances, reason for debt. Overall WebAR deserves two thumbs up.

Teresa
  • Secteur d'activité : Services financiers
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 23/11/2016

Great value & flexibility

I've found 3rd party tools can be very limiting; however, I was immediately impressed with the flexibility of WebAR and the ease to customize. Also, the price was very reasonable for all the features and training included with the software.

Avantages

flexibility, training, customizing, ease of use & price

Inconvénients

missing some features since it was not designed for my market requiring development cost.

Patrice
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 08/12/2016

Lifesaver!

We are a Landlord/Tenant law firm collecting debt from tenants while in property and after they vacate. Discovering WebAR has been a lifesaving gift. The personnel is very easy to work with and are extremely helpful to guide us in structuring their software to meet our needs. Weekly meetings with review and training. Video tutorials as well. I highly recommend WebAR for all of your collection needs.

Sandra
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
1
Support client
4

4,0
Publié le 01/04/2015

Interprose as a company.

I personally have not had hands on with WebAR..our IT department, collection manager and our collectors have. Our collectors feel it is most certainly an advanced product.
They are looking so forward and waiting patiently to go live.
I have spoken to Tim Monahan and Kyle Nelson and found them to be very patient and helpful in getting us through this conversion process.

Leon
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

5,0
Publié le 14/04/2015

overall

If it were not for Ben and Kyle at Interprose, we would be like fish out of water.

We are running two companies off the same software infrastructure and it was these guys who enabled it.

Great product, very easy to use and cutting edge.

Thanks for the vision, Matt.

Regards,

Leon Bascome
MoonGate Insurance Group

Bermuda

Carl
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 23/03/2015

Intuitive, Flexible, Efficient

Interprose's Webar is a great fit for us. Their system is thoughtfully designed for the accounts receivable industry. The system can be easily designed to fit the needs of our company and those of our clients. They work hard to constantly improve their existing product while continuing to developing additional features.

Jim
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

5,0
Publié le 23/03/2015

Best among the rest

When selecting a collections/AR software, we were looking for something modern, simple, in the cloud, and easily customizable. This was the only software of many that we have reviewed that met all of these criteria. It is working for us, and we have been able to customize it to our own uniques processes.

Donna
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 14/04/2015

Great product!

We are a small agency and implementing this software improved efficiency of our day to day business 100-fold. We have very rarely had any downtime or troubleshooting issues but when we have support has always been very quick and thorough. I highly recommend Interprose WebAR.

Casey
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 09/04/2015

WebAR Debt Collection Platform

WebAR is a great debt collection platform with advanced features my company would not have access to if we had to purchase a system which ran in-house. Being web based is a huge financial win since none of the normal maintenance of an on-site system requires!

Sandra
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
1
Support client
1

1,0
Publié le 30/03/2015

The Great Interprose Team

This is very user friendly software. Very affordable since it is cloud based no extra fees. The only con I have is that we did not use Interprose sooner. They are a very smart team as the software can be costumed to fit individual Company needs.

Lisa
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 09/04/2015

Great record keeping tool

I number crunch every day and reconciling multiple accounts in various systems can be cumbersome. The portal saves me hassle and headache with its reporting features and historical data. Interprose is a great partner to our company.

Jason
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 27/03/2015

I've worked with Interprose for almost 10 years now and it more than exceeds our expectations.

We really like how adaptable the software is and the willingness of Interprose to help with our needs. I can't say enough about he staff and how hard they work. If you are looking for a top notch ARM software look no further.

Deja
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
4

4,0
Publié le 01/04/2015

Interprose is very efficent.

The pro's of interprose are that everything is easy to navigate and the important information is easy to find. The con's of interprose is that our account numbers don't always match what the insurance providers show.

Sara
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 06/04/2018

This is a great software program for keeping track of all paid and unpaid items.

Avantages

Well functioning program and they constantly improve and upgrade it. Customer service has been great!

Inconvénients

The program is a little slow going as far as it's learning curve. Still haven't mastered it but I feel confident in the system and the help I get from customer service. Very helpful tool to work with.

Jillian
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 30/03/2015

Good Product and Easy to Use

This user-friendly product comes with an excellent support team. They are always willing to go above and beyond to try and make the product work for you and your company. Very professional.

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