Mailjet

4,2
Note globale
Avis

4,2
Note globale
Avis

Parcourir les avis sur Mailjet

430 avis sur 430
Classer par :
Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 01/01/2023

Outil mailjet pour gérer les contacts et tester les adresses mails

Très bonne expérience globale d'utilisation de l'outil

Avantages

La fonctionnalité qui m'a particulièrement plus est le test mail / et le bloqueur de spam.

Inconvénients

La gestion des filtres de contacts est parfois un petit peu mince (fonctionnalité sur les tag par exemple)

Aurore
Aurore
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/01/2023

Excellent outil avancé de messagerie

Avantages

La simplicité de l'interface, la possibilité de faire des modèles/templates facilement, et la gestion des contacts sont les 3 gros avantages selon moi.

Inconvénients

L'offre gratuite est assez limitée mais compréhensible. Les statistiques sont aussi très sommaires mais suffisantes pour un utilisateur lambda.

Jérémy
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/11/2022

Un outil de campagnes d'emailing simple et performant

Avantages

Pouvoir gérer ses campagnes en toute simplicité ! Créations de bases d'abonnés, création de campagne d'email, gestion des campagnes et des envois... Tout est simple avec Mailjet si bien que je recommande très souvent la plate-forme à mes clients.

Inconvénients

On pourrait souhaiter un outil plus simple pour la création des mails, mais cela reste un détail.

Stacy
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 14/11/2022

Bon logiciel de CRM

Avantages

Il permet de réaliser des campagnes d’emailing facilement.

Inconvénients

Il n’est pas possible de faire des mises en page personnalisées à 100%.

michael
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 17/08/2021

A fuir malheureusement

Avantages

Malheureusement plus aucun point fort que du négatif

Inconvénients

De nombreux problèmes existent pour l'envoi de campagne d'email. Client depuis 5 ans aucun soucis les 2 premières années depuis c'est catastrophique, sans savoir pourquoi avec la même liste d'email et campagne similaire, un coup c'est 98% d'envoyé, un coup c'est 70%. Service support inexistant (pas de téléphone ni de chat), seul l'ouverture d'un ticket permet d'avoir une personne qui en plus ne règle pas votre problème et surtout c'est très long. A fuir je change de crémerie.

Eric
  • Secteur d'activité : Développement et commerce international
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 27/10/2022

Excellent

Avantages

ce logiciel est complet et très performant

Inconvénients

je n'ai pas trouvé de points faibles avec ce logiciel

Nedim
Nedim
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 01/02/2025

Solid email marketing tool

Solid email marketing tool with good automation.

Avantages

Simple email builder and reliable delivery rates.

Inconvénients

Advanced features need a bit more refinement.

Réponse de Sinch

Hello Nedim, thank you so much for taking the time to share your opinion with us. We're so glad to hear you enjoy using our email builder and that you are happy with the delivery rates. Thank you for using Mailjet and happy sending!

Répondu le 03/02/2025
Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/01/2025

Mailjet a solid email marketing

My overall experience with mailjet was excellent

Avantages

It offers drag and drop features, by which it is easier to user to design and sending mail

Inconvénients

Free plan of mailjet is limited in terms of number of mail sending per month

Réponse de Sinch

Hello, we sincerely appreciate your feedback. We're so glad to know that you enjoy using Mailjet! Happy sending!

Répondu le 03/02/2025
naeem
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
3
Support client
1

1
Publié le 27/06/2024

Used to be great, until they outsourced support...

Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers successfully to over 75 000 subscribers.

Until one subscriber complained (despite all our subscribers being opt-in) And support consisted of folks who can only reply scripted responses and not English as a first language. Without us explaining, they simple throttled our send limits.

The irony is. THEIR wordpress plugin handles subscriptions, but support wants to know how customers subscribe to our mailing list. After explaining 3 times that its via a form that is setup by their very own plugin. Support shifts the goal posts.

Anyway, we run a business and have no patience to deal with inept call center drones who treat customers like crap. We promptly cancelled. Not surprising they dont even have a retentions system.

Now moved over to Email Octopus & Amazon AWS - never better, support is not only responsive but takes the time to actually read and have a human respond, not a copy and paste drone reply.

Avantages

Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers successfully to over 75 000 subscribers.

Until one subscriber complained (despite all our subscribers being opt-in) And support consisted of folks who can only reply scripted responses and not English as a first language. Without us explaining, they simple throttled our send limits.

Inconvénients

poor customer service. lousy rules and no loyalty to a 4+ year old client.

Angel Amita
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
1
Simplicité
1
Support client
2

1
Publié le 02/12/2024

Closed minded & discriminating service not supporting good causes

Really bad , closed, strange. Discriminating.

Avantages

We signed up for an account in order to send out emails. Had been using mail chimp and need a change.

Inconvénients

Signed up yesterday. All good. When I was going to sign in today, it didn't work. I needed to send mail's.
It said the account had been closed for undisclosed reasons. How strange! I tried to change the password & login again. Didn't work. Contacted them abd they basically says same. They couldn't say the reason. How incredibly strange and discriminating. I run yoga & meditation retreats, help people connect to their souls, respect nature and animals, heal & grow. We also have a charity.
Si they are AGAINST supporting good work that helps people. Good work with good intentions. Very shocking and discriminating. Bad! Believe they're run by non humans ( robots ) who are against people doing good work and who are close to nature.

Réponse de Sinch

Hello, our team has reached out in your support ticket in order to assist further with the issues you encountered. We apologize for any inconvenience caused and we look forward to hearing back from you.

Répondu le 13/12/2024
Frank
  • Secteur d'activité : Art
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
2
Support client
1

4
Publié le 16/07/2023

MailJet Email Software is Best for Experienced Marketers

The delivery of emails and the stats is very detailed is their strong point so you get the complete picture of your campaigns.

Avantages

The system they use to send and deliver your emails is well done, but can get quite detailed. Keep in mind this is how your mails get a high deliverablility.

Inconvénients

This softward is strongly designed for team colaboration, and the learning curve is quite high. I also tried to contact support and it took them a long time to get back to me, and then several exchanges by email to get my inquiry solved.

Alternatives envisagées 

MailerLite et Sender

Pourquoi choisir Mailjet 

I was going to buy email marketing from my website hosting service, but learned they used a white label of MailJet. So I went right to the source to ty the free option to see how I liked it. I didn't.

Logiciel antérieur 

Constant Contact

Pourquoi passer à Mailjet

Their marketing about how they get the emails deivered and how they are located in Europe appealed to me.
Nikolaos
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
1

3
Publié le 16/04/2024

Everything seemed nice, until they froze my account

Avantages

We chose Mailjet because it had packages based on the amount of messages sent. We do not store any contacts and we only use this service for transactional emails. It also comes with an easy-to-use API.

Inconvénients

We were using Mailjet for our service. One day, we received an email that our account has been compromised and it was suspended. We tried to contact their support team multiple times over 7 days, asking them to give us some more information about the emails that were being sent. We also informed them that we changed our password and our API keys. They didn't even reply to us and they closed our tickets, damaging our product.

Sander
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
1

1
Publié le 16/10/2024

I never experienced a worse quality of support then these guys deliver

They suspended our account without notice because they suspect spam is being sent.
Already waiting 7 days to be helped. We are a SaaS application and our entire system uses mailjet as a backend. Very risky.

Avantages

Api has good documentation
When you dont need support and everything works its ok

Inconvénients

Very bad support desk
Make sure you do not fully rely on their service
They do not notice and their internal mails are not always working - for example password reset or auth codes are delayed or not received at all

Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 02/05/2024

Mailjet is easy to use

Avantages

Mailjet is a good email solution, the good value for money is there

Inconvénients

the solution seems a bit technical on the API part

Utilisateur vérifié
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 31/08/2024

A basic service and easy to use

Overall I'm super happy with Mailjet. It's easy to use and not complicated.

Avantages

All options are easy to get started, and the best feature is booking emails. One of the interesting features of this system is that you can send transactions and emails on the same platform.

Inconvénients

I like using Mailjet, but I don't like that some emails are tagged as spam, so I have to check the spam.

Réponse de Sinch

Thank you for taking the time to share your feedback with us. We're so glad to hear that you enjoy using Mailjet! Don't hesitate to contact our team if you need assistance with anything.

Répondu le 02/09/2024
Liam
Liam
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

4
Publié le 26/05/2024

Great cheap transactional email tool

Avantages

Super easy to set up to start sending transactional emails.

Inconvénients

The templates were not the greatest and had to build a lot of our own.

Rabemananjara
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 05/03/2024

Sen emails with Mailjet

Avantages

The software is easy to use, it's easy to manage contacts and set a mail with different contents.

Inconvénients

The lack of tools of creation to set up the email as we want.

Nessma
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 03/07/2023

Good value for money

Mailjet is a good value for money if you're on a budget. It's relatively cheaper than other providers. It offers basic features for an email marketing service. But if you'd like features like automation, testing, templates and usable statistics, you'll the need the premium package which is triple the price.

Avantages

The free tier Mailjet offers comes with 200 emails/day, 6000 emails/month. When you upgrade to the essential package, you get up to 50k emails and features like segmentation and email verification for $35/month (10% discount annually.) It's a good value for money if that's what you're looking for.

Inconvénients

Free tier doesn't give you enough features to try to determine if this is the right email marketing service for you. You'll eventually have to get at least the essential package to get a full view of what they have to offer.

Katherine
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 13/04/2023

Mailjet is an easy method to send emails.

Avantages

Mailjet is a fantastic email-sending application. I just send transactional emails using it. Email delivery is practically guaranteed, and you can track each individual message's progress, receipt, and opening. The ability to create sub-accounts is also useful.

Inconvénients

Maljet's customer service advice could be better, but in my opinion it still has a strong structure.

Utilisateur vérifié
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 30/03/2023

Mailjet review

Avantages

Mailjet is easy to use which makes it easy to create and send emails that looks professional. It also provides email templates that can be customized to suit your branding and messaging needs. Another good example is it deliverability, because it ensures that your emails will be sent to their inbox without being filtered as spam. It also has a reporting features to track your tractions like open rates, clicks and bounce rates.

Inconvénients

I cannot say any negative about Mailjet since I haven't used other email marketing platform side this one. You can maximize the use of Mailjet if you have patience to explore the platform.

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
1
Support client
1

2
Publié le 16/11/2019

A very basic service that is seriously lacking in terms of marketing

To be honest, I used to own the most advanced autoresponder service on the market. It was designed around marketers' needs and did its job to perfection. I sold the company a few years ago and have been operating manually ever since. This is not a good way to run an online business so I searched for an affordable email marketing service and was recommended to try Mailjet.

I even had someone from our local chamber of commerce come to the company to show me how to set it up. That alone should speak volumes about its user unfriendliness because if someone who had developed similar software couldn't understand it, what chance does the common man have?

The fact that they refuse questions from potential customers has to be the icing on the cake. I mean, can you imagine walking into a store and asking a salesman a question about an item you are interested in purchasing, only to receive the reply "Sorry but we only accept questions from existing customers."? It is a shame because I would happily work with them to take their product to an entirely new level.

As things stand, their system is overly complicated and unnecessarily so. It doesn't cost much because it doesn't offer very much.

Avantages

When compared to competing services, its pricing is quite competitive.

Inconvénients

The interface is far from intuitive, especially if you have used other services in the past.
Much of it does not work as it is supposed to. You can waste a lot of time repeating actions until the system finally reacts.
Server response is incredibly slow.
Most of the most important functions needed to use the system for marketing purposes are missing.
As a potential customer trying the software with a view to becoming a permanent user, you may not contact support. They literally refuse all questions from potential customers!

Réponse de Sinch

Hello, we are very sorry to hear that you had trouble reaching us. If you need to contact us in the future, you can write to us at [email protected]. We remain open to all comments and we'd be happy to assist you. Best, the Mailjet team.

Répondu le 26/11/2019
Patrik
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 19/09/2022

Sending emails and bypassing the Spamfolder

Reliable reachability with good statistics on opened emails.

Avantages

Easy to start. In just a few minutes you can be up and running with your first campaign.
Generous sending and contact limits for the startup.
Good Wordpress support.

Inconvénients

Nothing so far. Working as supposed with nothing to complain about.
If there was a wishlist, I'd like to see some kind of SEO and content AI based assistant.

Ben
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 12/11/2019

Transactional Email That Covers 90% Of Use Cases

MailJet has been a drop in replacement for Madrill. It has been more than adequate for all of my transactional emailing needs.

Avantages

After using MailJet as a replacement for Mandrill for the last 2 years, I can fully recommend it. I use it for transactional email and I can send 6000 per month on the free tier. More than enough for my use case. I like the templates and templating language. Setting up sender domains and authenticating them is a doddle. Using the API is also painless with the excellent API documentation.

Inconvénients

The only thing I dislike is that there are almost too many options. This isn't a bad thing per se, but I have probably only used about 25% of the available tools/reporting etc. I also have no need for the campaign tools and would prefer it if Mailjet only concentrated on transactional emails.

Alternatives envisagées 

SendGrid et Mailgun

Pourquoi choisir Mailjet 

Mandrill stopped having a free tier

Pourquoi passer à Mailjet

It was simple to set up first time
Hamza
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 20/09/2022

Alternative of Mailgun

Avantages

Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the deliverability comes to 100% but if you purchase then ratio will be different, however, the same does not happens mailjet, seriously i am using this service with multiple accounts and getting same ratio with it, the good thing is that you can save the template in the panel and modified to get better deliverability . Secondly they providing their own unsubscribe link which help us that there system identified the email address of unsubscribe and removed automatically

Inconvénients

One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment

Prathiksha
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
3

5
Publié le 28/07/2022

Amazing and powerful email marketing tool!

With Mailjet email marketing has become very easy for us. The newsletter editor is amazing and helps us build the best ones for our prospects. We are able to track and observe our clients which helps us reach them in a better way. It has also reduced our spam rates. Maintaining contact lists has never been easier. Overall a great experience with the platform.

Avantages

The platform is very easy to use and I can build email campaigns quickly and efficiently. It allows multiple team members collaborate which makes it convenient. It's drag and drop feature helps make the email templates better to work with. One of the best feature is that we can track and monitor all the emails sent.

Inconvénients

The platform lacks email templates options which could be increased. The pricing is a little expensive compared to other platforms, but the free plan also works pretty good.

Andrew
Andrew
  • Secteur d'activité : Design graphique
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/12/2017

SMTP relay for all my emails

I use mailjet in daily work and keep in mind if one of the clients asks for advise or recommendation. Mailjet offers and provide so many working services and features that while one implements them there is no time to think about the shortcomings.

Avantages

1. innovative technologies and features
2. the necessary functions that can be extended and / or scaled if necessary
3. never experienced issues
4. high abvailability
5. API / developers friendly
6. full-stack developer friendly
7. spam filters / precise analytics / statistics
8. free plan and fair pricing
9. intuitive admin web UI
10. documentation and clear tutorials

Arika
Arika
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 27/10/2022

A budget tool with limited features

Mailjet is a platform for startups and smaller companies that cannot afford expensive marketing automation tools. Mailjet offers a decent number of service at a pocket friendly pricing plans.

Avantages

1. Has multiple plans to suit companies with lower budget2. Helps you verify email address of leads before broadcasting emails3. You can also do A/B testing using Mailjet

Inconvénients

1. Live chat feature is missing. So you cannot get instant solution for your problems2. Email auto-response fails at time

Nicolas
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 16/11/2022

Good mailing solution but not the best

Support are really good (but not abnswering quickly...). Job are nearly done : mail delivered but some go to SPAM folder because Mailjet server is know as mass mailing solution... Could be used for marketing but probably not interested to transactional email

Avantages

this make the job we used for : send mail throught smtp and delivery ASAP

Inconvénients

some mails are tagged as spam and so never read by receiver. We can go on next level on MailJet to have private IP but price is no more interesting compared on other competitors with more reputation

atul
atul
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/12/2017

I have been using Mailjet since long and haven't found anything better than Mailjet, truly...

I am in network marketing and this software helped me a lot On daily basis I updates my contacts regarding my new projects without any hassle.Great software ,Keep it up MailJet. Thanks

Avantages

I love the the easy n smooth mail sending quality of this software the most but rest of functions and services also awesome like customer support ,Templates,SMTP etc.

Réponse de Sinch

Hey Atul,
we are glad to hear you are happy with our service! Thank you for taking time to leave a review.

Have a nice day!
The Mailjet Crew

Répondu le 28/03/2018
William
William
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/11/2016

frogdog.io loves mailjet!

Mailjet is our go to solution for deploying emails from webforms. We use mailjet on almost every website we do for our clients who can't or won't provide their own SMTP solution.

Avantages

Free! At least for our limited use case.
Simple to setup and confirm new domains or addresses.
Can manage multiple clients' needs through a single mailjet account.

Inconvénients

The limitations on the free-tier account are fairly low (200/day), but its free so its hard to complain.

Mark
Mark
  • Secteur d'activité : Études de marché
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/01/2021

Great mailing platform

Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

Avantages

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Inconvénients

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 19/02/2025

Easy Email Building with Collaboration, but Limited Design Options"

Mailjet is offers easy and drop email builder with real time team collaboration, and it provides strong API support for developers

Avantages

Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate API.

Inconvénients

It is provides only limited design options.

Réponse de Sinch

Thank you for the wonderful review! We're glad to hear that you find our email builder easy to use and that our API meets your needs. We appreciate your feedback about the design options that are currently offered, rest assured that we are constantly working on improving and expanding our features. Thank you for choosing Mailjet!

Répondu le 26/02/2025
Ewa
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/05/2024

An outstanding and sensational Email Marketing Tool.

Avantages

Mailjet is an ideal tool for creating and sending emails marketing campaigns and newsletters.It is simple to engage with our customers seamlessly with Mailjet.

Inconvénients

I haven't encountered any shortcomings with Mailjet because it meets my needs.

Nico
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
4
Support client
2

2
Publié le 14/02/2025

Niedriger Preis, aber insgesamt nicht überzeugend.

Für einfache E-Mail-Marketing Cases lässt sich Mailjet durchaus verwenden, sobald der Case aber etwas anspruchsvoller wird, kommt die Plattform sehr schnell an ihre Grenzen.

Avantages

Mailjet lässt sich einfach bedienen und ist relativ preisgünstig. Der E-Mail-Editor bietet einen hohen Funktionsumfang.

Inconvénients

Das System wird leider kaum noch weiterentwickelt. Der Funktionsumfang ist sehr überschaubar. Unsere Erfahrungen mit dem Support sind eher schlecht.

Réponse de Sinch

Hello, thank you for your review. We're glad to hear that you find Mailjet easy to use and cost-effective, and that our email editor meets your needs. That said, we’re sorry to hear that some aspects of the platform have not met your expectations.
We’re continuously working on improvements, and customer feedback plays a crucial role in shaping our development priorities. If there are specific features you’d like to see, please don't hesitate to submit your ideas in our Feedback portal: https://feedback.mailjet.com/. Regarding your support experience, if you can include your ticket number, we'll be happy to review the situation further. Thank you in advance.

Répondu le 19/02/2025
Pierpaolo
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 17/04/2024

My Experience With MailJet

Avantages

I like the email verification features
It comes with helpful email marketing and automation features.

Inconvénients

Mailjet has offered all we needed for email marketing.

Ryleigh
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 01/04/2024

Great for Basic Email Marketing

Mailjet has all the basics and does them well if you need a solid email marketing platform with no frills. You can create, edit, manage, schedule and optimize with ease.

Avantages

I like how easy it is to learn how to use Mailjet. In just a few short hours, I felt like I was a pro at navigating the platform as well as creating and updating new emails to send to my contact lists. If you've worked with website or email platforms before, Mailjet will be a breeze for you to learn.

Inconvénients

We have run into some issues with the size of our email lists and high bounce rates and then we are unable to send as many emails as we need. But, after troubleshooting and contacting support, those issues were easy to fix and we were back to regular email marketing for our clients. We send emails to new email lists all the time, so it's best for our delivery rates if we send emails to new lists at the same time as lists we've sent to before.
Sometimes, the email editor feels a little clunky, and I have to make font, color or other style changes a certain way to make them exactly how I want. But in the end, I'm always able to create a solid email that delivers well and gives me easy-to-understand metrics after delivery.

Xavier
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
3
Support client
4

4
Publié le 28/10/2024

Pretty good but not the best

Avantages

It was really simple to set up and import our databse

Inconvénients

It was a little bit clunky in places and not as intuitive as other platforms

Réponse de Sinch

Hello Xavier, thank you for taking the time to share your opinion with us. If you have any recommendations or need assistance, don't hesitate to contact our support team. They would be happy to help.

Répondu le 07/11/2024
Sarah
  • Secteur d'activité : Études de marché
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
5
Support client
3

5
Publié le 17/08/2023

Mail In A Hurry!

Avantages

There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing campaigns and/or automated messages, I love that it allows you to add and remove people to the structure of your math emails. Also, you can lock the email itself and only allow certain permissions to certain people so it gives each person a role that you give access via the mail jet system

Inconvénients

This is definitely a more fifth Decatur set up, this will work excellent with B2b but it’s not self owned start-up business focused.

Nicolas
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 21/12/2023

Great affordable emailing software

Avantages

The price is definitely very cheap for the value.

Inconvénients

The app is sometimes buggy and it can lead to frustration especially when you build transactional templates with lots of variables.

Rahul
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 03/08/2023

Quality review of Mailjet

Avantages

- Easy to deploy Transactional Emails- Also saved section are more in control.- Quickly update linked section to apply in all concerned mails.

Inconvénients

- Sending history management is bit complex to solve issues. as It's not easily identifiable for concerned campaigns

Francois Pascal
Francois Pascal
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 06/07/2023

This is the best emailing software I've used to date.

Avantages

Editing, managing and setting up automatic mailings is easy to implement. Even list management is easy to set up.

Inconvénients

There are a few bugs from time to time, but nothing serious.

Marco
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 22/09/2023

Provare per credere

Avantages

Adoro Mailjet, consente agilmente di creare campagne mail marketing molto efficaci

Inconvénients

Alcune funzionalità che ho trovato su competitors qui sono assenti

Utilisateur vérifié
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
1
Simplicité
1
Support client
3

1
Publié le 25/05/2023

So horrible I had to create an account here just to write a review!

Horrible, horrible, horrible.

Avantages

The design / looks were the only positive that I could take. While the product is extremely irritating due to the limited functionality and horrible product thinking, the UI/UX designers have done a good job.

Inconvénients

Oh, so much. Here are a few things that it falls short in when compared to other mass emailers:1. Contacts management: You have very limited options in the way you want to upload / edit contacts. The multi-editing options are a joke, and there is no way you can send emails to some contacts in a list instead of all. Also, even to remove a contact from a list, you need to upload a freaking CSV file! I mean, did they never use their own product after creating it?2. The campaign editing options are extremely limited even in a paid version. Glad that I never paid them a buck.3. Creating contact properties is a big pain due to the functionality.4. Their email templates are a joke.5. Extremely limited options when designing emails.

sama
  • Secteur d'activité : Marchés boursiers
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 02/05/2023

The best of email marketing

Mailjet is a very Nice application

Avantages

The synchronize of contacte ,the color of platform

Inconvénients

It get more fonction, so excellent for marketing and other business

Alisha
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/04/2023

Mailjet review.

Avantages

I appreciate how simple it is to use. Despite its flaws, the online email editor is helpful. List administration is straightforward. The scenarios are simple to construct and effective. I use Mailjet's professional servers and am very pleased with the rate of mail delivery.

Inconvénients

The interface is not easy to use, especially if you are familiar with other services. A large portion of it does not function as intended. It can take a long time to keep attempting a task before the system responds. The server's response time is excruciatingly slow.

Camila
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/01/2023

Avaliação

No geral, minha experiência é positiva. Eu gostaria que houvesse uma maneira de personalizar o preenchimento da imagem (mais do que o disponível, uma vez inserido). Outra função que pode usar algum trabalho seria o espaçamento entre parágrafos. Seria bom poder criar espaçamento diferente no mesmo caixa de texto sem que todo o texto se adapte ao mesmo tamanho de espaço, caso contrário, o upload de listas de contatos e a criação de modelos de e-mail não foram afetados.

Avantages

Fácil de instalar e configurar para várias plataformas de entrega e consistentemente confiável. Excelentes taxas de entrega.

Inconvénients

Às vezes, os relatórios podem estar um pouco fora de sincronia, um problema menor no esquema das coisas. A granularidade dos relatórios poderia ser melhor, ou seja, mais detalhes

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 27/03/2023

Se você busca uma ferramenta acessível e funcional, é esta

Avantages

Facilidade em adicionar listas de contatos

Inconvénients

Mesmo que eu mande o mesmo e-mail, preciso duplicar a campanha para conseguir trackear a lista, pois a ferramenta não dá a opção de adicionar mais de uma lista no mesmo email. Palavras como link mudam quando você muda o link. Em cadência de e-mail, não há a opção do contato sair da candência para se desinscrever.

Debbie
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/02/2023

Mailjet from a Person who is not techie

The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email campaigns - Managing contacts and lists - Creating targeted segmented campaigns - Scheduling emails and newsletters - Setting up custom tracking and reporting - Ensuring deliverability of emails - Curating email templates - Integrating with other applicationsThe benefits of using Mailjet include: - Cost-effective pricing plans - Easy-to-use interface - Comprehensive deliverability and reporting features - Support from a dedicated team of email experts - Advanced segmentation and automation capabilities - Robust security features - Flexible API integrations - Ability to personalize emails for maximum engagement - Comprehensive set of templates for creating professional emails quickly and easily.

Avantages

-Mailjet offers a wide range of features and options for email marketing. This includes things like email automation, real-time analytics, and A/B testing. -The service is easy to use and provides excellent customer support. -Mailjet is highly secure, making sure that your emails are safe from malicious attacks.

Inconvénients

-Mailjet can be more expensive than other services, depending on the plan you choose.-The service does not offer an unlimited number of emails, so if you need to send a large volume of emails, it may not be the best option.

Richard
Richard
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
2

3
Publié le 10/07/2018

Good overall... But, don't try to do too much too early.

Avantages

Mailjet is very easy to setup as long as you have access to your domain DNS settings. I manage DNS through Amazon Route 53 so changes reflect quickly when I needed to verify DNS ownership. Once you confirm ownership, setting up email API is easy, and works instantaneously - as it should.

I started using Mailjet to send out server and website notifications. For this purpose it worked awesome. I had about 20 websites sending notifications out via MailJet and as long as the domain names were verified correctly it worked great. You'll run into problems if don't verify your domain so if you have issues check that first. Mailjet has an easy domain verification tool that will highlight any issues quickly.

For transactional emails and general emails from an email client MailJet worked fantastic - read the cons section for an area of trouble.

Inconvénients

Since I had such good success using MailJet for our transactional needs, I started using MailJet a couple months ago to send out periodic marketing emails, it's a native feature within their dashboard so I thought it would be nice to consolidate email providers. Well, very quickly we ran into issues and they temporarily lowered my sending limits.

I was able to quickly provide them with the information they needed and they removed the sending limits after 7-days. From that experience, I limited our use of MailJet as a marketing platform, but recently used them again only to run into the exact same problem. But this time the issue was because of the volume of emails sent - not because of any bounce or SPAM notifications. The suspension this time resulted in a much more complicated process in demonstrating ownership over the list of email under my control.

I don't want to pick on MailJet too much on this subject of marketing emails; they position themselves as a transactional email platform, and for that, they're awesome. I only used MailJet for marketing purposes because they feature it in their dashboard and it's easy to use. But they seem far more strict in their email purposes than say MailChimp which seems to be setup more for marketing/newsletter type emails.

Utilisateur vérifié
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
2
Support client
4

2
Publié le 03/12/2019

Steer clear if you're looking to send a large volume of emails

Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.

Avantages

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

Inconvénients

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data.

They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

Alternatives envisagées 

Selligent by Marigold

Pourquoi choisir Mailjet 

Due to price but wish we hadn't and actually went back to SailThru after 6 months of trying to get MailJet to work properly.

Réponse de Sinch

Hi - thanks for your feedback. Please feel free to send us an email to [email protected] and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.

Répondu le 13/12/2019