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- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
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It could be great, but it really is not.
We are using Webinar Jam to conduct LIVE workshops to help people build digital marketing platforms. So you can see, we are accustomed to tools fitting together. Webinar Jam does not meet that criterion really at all unless you run everything from their site.
Avantages
I like the additional features of reminders, social cues to get people to convert and the recording is amazingly good.
Inconvénients
It is wholly lacking a paid user solution. The best they can come up with is shoving a PayPal button on a registration form. The signup process reflects a funnel with several steps and should really be a single checkout form - name info, card info, seats - checkout. But instead, you have to register by just selecting the webinar, then go pay through a third-party app, then go actually register through their form. It's ZAPIER integration does not accept actions so if you made a simple flow for checkout you can neither write them in through Zapier nor load a file of guests. Paid functionality for sign up is minimal.
Pourquoi choisir WebinarJam
Looking for an easier user experience - did not get it.Pourquoi passer à WebinarJam
The reviews on their site were amazing - should have been the first clue. The customer service is slow to non-existent and while it costs less, relatively speaking, it's only because ZOOM forces you to have Zoom Meetings in order to get ZOOM Webinars. A general rule of thumb, don't screw customers into having to take a product they don't want to get one they do.Réponse de Genesis Digital
Thank you for taking the time to share your thoughts. We're sorry to hear about your challenges with WebinarJam. Your input serves as a driving force that enables us to consistently improve our platform. Ensuring our customers' satisfaction is our top priority, which is why we genuinely pay attention, value, and act upon your feedback. Feel free to share any additional details or suggestions. Thank you!
- Secteur d'activité : E-learning
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Full of great features but support lets it down
On the face of it, it does what we want. However, it doesn't always fulfill the promises.
Avantages
I like that the pricing structure is not based per viewer and that it is incredibly easy to set up and run.
Inconvénients
Support are very weak. Take a long time to respond.
Quite buggy email system, would not rely on this. However, they make it difficult to use your own with the unique links.
Réponse de Genesis Digital
We deeply regret the challenges you faced with WebinarJam and want you to know that your feedback is invaluable to us. Rest assured, we've been actively enhancing both our platform and support services to ensure a more seamless and satisfactory experience for all users. We understand the significance of reliability and customer contentment, and we extend an invitation for you to revisit our platform. With substantial improvements implemented, we are confident you'll encounter a significantly smoother and more dependable experience this time around.
- Secteur d'activité : Externalisation/délocalisation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Fantastic video conferencing
Avantages
WebinarJam is really an excellent software for organising video conferences and webinar
Inconvénients
No, I haven't faced any inconveniences so far.
Réponse de Genesis Digital
Thank you for taking the time to leave a positive review. We are thankful to be your go-to webinar service and help you reach more customers.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Worst webinar platform EVER!!! and expensive!!!
Inconvénients
No option to import list of registrant, very complicated registration form
Réponse de Genesis Digital
Hello Zohar, Thank you for sharing your feedback with us. We're sorry to hear about your experience, and we truly appreciate your honesty. We are committed to making improvements that align with the needs of our users. If you have any specific suggestions or further details you'd like to share, please feel free to reach out to our support team at [email protected]. We appreciate your patience and the opportunity to better serve you.

- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
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Un mounstruo de las conferencias masivas
Excelente herramienta para hacer conferencias masivas para 1 o 6 presentadores y cobrar la entrada, puedes tener 10.000 personas conectadas y va todo bien el streaming.
Avantages
Puedes construir una conferencia desde cero, con todo, no es solo transmitir video, es que te da la posibilidad de generar una landing page de registro, enviar correos periodicamente a los que se registran hasta el día de la conferencia, incluso despues ofreciendo seguimiento o productos, es realmente fácil la configuración paso por paso, no te deja avanzar si no completas el 1mer paso, tiene plantillas buenas que usar tanto para la landing page, como para la thank you page y puedes guardar los datos de los clientes que se registran a tu conferencia con gestores de correo, en nuestro caso usabamos aweber.
Inconvénients
No te da la posibilidad de que el cliente responda a los correos que se envian automatizadamente a tu correo empresarial, sino que va a uno propio de esta herramienta que no te da la posibilidad de responder, el costo de esta herramiente es poco alto en comparación con otras.
Réponse de Genesis Digital
Thank you for sharing your experience with WebinarJam! We're thrilled to hear that you find it to be a comprehensive platform for hosting conferences, with easy step-by-step configuration and useful templates. Your feedback on email response options and pricing considerations is duly noted and appreciated so we can continually make improvements for you. Overall, we're delighted that WebinarJam has been an excellent tool for holding successful conferences with multiple presenters and large audiences.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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WebinarJam is the highlight among the webinar services you can get
It is very simple to set up a webinar, the process takes hardly a few minutes if you need it fast. You may also fully customize the sign up funnel and all reminders that go out to the attendees. No need to be a tech wizard to run it. Most sections are self-explanatory and if you get eventually stuck there are plenty templates and instructions you may consult to get it done. My team loves it and it is a no-brainer to present to large audiences.
Avantages
Best feature I have not encountered with other providers: The PANIC button. If anything gets wrong, some function gets maybe frozen and you are stuck - The genius panic button creates a complete new session and automatically pulls in all attendees into the new room. No extra work needed. Saved our lives on several occasions, and we use Webinarjam more than once a day.
Inconvénients
We are running our Webinars in German/English/Russian/Serbian/Croatian. Some translations into German are slightly incorrect, same goes for other languages than English. But that is no big issue.
Would be great if it would be possible if you screen share an application if it could share the sound of that app too. Otherwise, the video section utilizing YouTube works like a Swiss clock.
Alternatives envisagées
Zoom WorkplacePourquoi choisir WebinarJam
Pricing and no software to be installed. A lot of clients have a "no install" regulation.Logiciel antérieur
GoTo WebinarPourquoi passer à WebinarJam
Price, reliability and number of attendees. With WebinarJam we can host up to 5000 attendees for a good price.Réponse de Genesis Digital
Thanks for your review! We're glad to hear WebinarJam has been easy to set up and customize and that it has met your needs for hosting multilingual webinars. Thank you for being a loyal customer! You are the reason we strive for excellence everyday.
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
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Looking for the perfect solution
All in all, it offers most of the functions you can are looking for or can be found in competitor tools, but at a better cost. We have already renewed it from last year, so we are happy with the tools and our desires to optimize are really just to simplify it even further.
Avantages
We like the ability to have several presenters work together remotely (incl. multiple presenter windows etc.) and the ability to setup several elements prior to the sessions like polls, offers, surveys. Also the chat and the "bigger audience" interactions work well. The video and transmission quality so far has always been good and customers seem to have a very intuitive and simple interaction as we haven't had any complaints about it yet.
Inconvénients
We would love to have a more fluid switch between video and presentation. E.g. right after the video completes it should jump back directly to the presentation screen. We would also love the ability for the "request to speak" function to not require the attendee to become a presenter. It would also be great if a survey could be triggered directly after the session ends to enable the survey to be conducted by attendees then instead of requiring to send an email.
Also the registration should enable the option "add to calender" to put it on peoples agendas. The setup of the webinar could be simplified by a guide through and not individual selections of every screen and text.
Pourquoi choisir WebinarJam
Added functionality / Lower costLogiciel antérieur
GoTo MeetingPourquoi passer à WebinarJam
We felt the system was more stable and better suitable for bigger audiences. If we only had smaller audiences with more audio interactions required we likely would have gone for one of the web "meeting" tools- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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It's Good, but...
WebinarJam has been okay overall. I rarely have technical issues, but some of the cons are BIG issues for me and have our company researching new platforms. We've had to add a second account to overcome some of these problems, and now we are looking at a third which has prompted our look for a platform that can meet our needs.
Avantages
WebinarJam is easy to use from an attendee perspective. The pre-formatted landing pages are fantastic. The pricing is very affordable. I like that you can share handouts with attendees during the presentation.
Inconvénients
There are multiple things that I dislike. Tech support is slow when you experience an issue and timeliness when you have issues with a webinar is extremely important. I don't like that I don't have the option to allow late attendees on WebinarJam like I do for EverWebinar - which creates a host of problems when you work with doctors who often run late due to patients. My attendees don't have the ability to fast forward or rewind the recordings which means I have the additional step of downloading the recording and then uploading the recording to YouTube. I really dislike the 30 minute wait between webinars, which is a scheduling nightmare in an of itself. When I originally signed up for WJ there were no limits to the number of attendees and now there are... which stinks. I'd also love the ability to add more registration options, not just name, phone, email...
Alternatives envisagées
LivestormPourquoi choisir WebinarJam
The price and unlimited attendees.Pourquoi passer à WebinarJam
Price and unlimited attendees- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Webinarjam
Me gusta porque me permite integrar multitud de opciones de marketing
Avantages
Es muy fácil de utilizar el producto me ayuda mucho en el tema de trabajo
Inconvénients
Me ah funcionado muy bien con la cual me ah ayudado
Réponse de Genesis Digital
Thank you for your review of WebinarJam! We're delighted to hear that you find the product easy to use and helpful for your work. We appreciate your feedback and are glad to know that the integration of marketing options has been beneficial for you.

- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
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Muy útil para conferencias
La experiencia en general ha sido buena, más de 2 años utilizándolas para realizar conferencias para nuestra comunidad.
Avantages
La facilidad con la que puedes realizar seminarios, conferencias, en tiempo real. Y un plus bastante importante es que puedes transmitir en vivo en Facebook o YouTube.
Inconvénients
Hemos tenido algunos problemas con las transmisiones en YouTube, sin embargo en su momento hemos podido resolver.
Réponse de Genesis Digital
Thank you for sharing your experience with WebinarJam! We're glad to hear that you find it very useful for hosting conferences and appreciate its ease of use. Your feedback regarding streaming issues on YouTube is duly noted, and we're pleased to hear that those challenges were resolved in due course. We're delighted that you've had a positive experience overall during the past two years of using WebinarJam for your community conferences.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
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WebinarJam Review
Overall WebinarJam is still a great product, although I would hope that the development could work on new features. There has been nearly nothing new over the last 2 years and other Webinar platforms are investing way more into new features.
Also the support could be better, even now in these times, waiting times of 4-5 days for an answer is really long. And I had to wait for answers during normal times 2-3 days and got a standard answer that was not related to my question. Very frustrating.
Avantages
Setting up Webinars is easy and good structured, Webinars running mostly smooth, Functionality during the Webinar (chat, injections, etc) are great.
Inconvénients
One feature we are missing the most is a better integration with Kartra as well as Zapier. We would highly need a feature to add Registration on the one or other way from outside. We have ask for this feature several times, but seems there is NO progress on that.
As we have several memberships on Kartra, we like to be able to sign up persons to Webinars directly with automations from Kartra. This is a really big point for us.

- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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Everwebinar Review
Avantages
Ability to put prior webinar content on professional platform for people to access (other than youtube).
Inconvénients
Some features are deceptive to simulate real webinar and real chat (we don't use those), the analytics are extremely limited and don't produce an output file.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
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I like it
Would recommend for your business. Great if you want to ensure you have a smooth recording and such
Avantages
I like the integration between webinar jam and ever webinar. we use them to be able to host and repeat webinars frequently.
Inconvénients
can be clunky and if you have paid webinars I have had issues when someone did not get the information with the link i cannot recreate without paying again .
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
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Lots of Promise but Less Delivery
As you can tell from their website Homepage, WebinarJam is all about marketing themselves as everything in a box; they're not. They may be at some point, but not yet.
I do believe there is a great amount of promise in their vision but the limitations are too glaring at this point and as always something that looks great in the demo/sales cycle can come up short in the actual application fo the platform for day-to-day use.
Avantages
I really like the overall concept. It is fairly easy to use and presents well to the audience.
Inconvénients
Lack of features:
• The form building tool is very limited
• No way to embed the registration form on a proprietary website without going to their API
• If you use their "series" or "recurring" option when setting up a Webinar there is zero ability to name the sessions differently. This is a HUGE miss and practically eliminates and value of these features.
• Can't record for WebinarJam playback and Video recording at the same time
• No ability stream to Facebook or Instagram, only YouTube
• They do have an online forum but if there is any criticism it get's "censored" by the admins.
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
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Definitely the Best When It Comes To Webinars That Generate Sales
After using this for a couple of years, I've found out that WebinarJam stands out as the only one meant to generate sales. I do a weekly webinar and these guys make it so easy from announcing it, to getting subscribers, to selling a product. I also use Zoom (good for business meetings), and I've tried WebX & GoToMeeting but WebinarJam is the only one that will help you make money with their features.
Avantages
It's difficult to really think of one thing that stands out in WebinarJam, but the built-in automated email platform makes it easy if you don't want to mess with your own platform. You can choose any number of announcement emails or follow-up emails that you want to automatically be sent out.
Inconvénients
I wish that WebinarJam had a tool that allowed me to change the webinar start time/date when I've had a delay. Right now it requires you to create a brand new webinar and then get everyone to subscribe again.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
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Webinar Jam review
overall. its a great system, just need some improvement and have more control of the speaker.
Avantages
it's easy to use for all users and compatible with all users
Inconvénients
less option for payment method (local payment gateway other than paypal). Should have more option for payment and support local banking for Malaysian users.
And the other this is, the chat will now show full report. Chat only capture a few. and the registration details like first name, last name, phone number, email, and should have a custom option where we need the participants to fill up their details.
And also, should have more control for participants and speakers (control mute button, spotlight video, disable video and etc)
Alternatives envisagées
Zoom WorkplacePourquoi passer à WebinarJam
cheapest alternative.- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Great webinar platform
Avantages
You can use your pre-recorded webinar as "live" webinar by setting preferred date & time, which is a great function. Webinar confirmation email & reminder emails can be automated too!
Inconvénients
The fields under the registration form are limited. It will be good if you can add custom fields which gives you the freedom to collect any data from the lead.
Réponse de Genesis Digital
hank you for sharing your positive experience with WebinarJam! We're glad to hear that you find the option to use pre-recorded webinars as "live" ones helpful and appreciate the automation features for confirmation and reminder emails. We'll take your feedback about custom fields into consideration for future improvements.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Webinarjam Experience
Avantages
Easy to use and quick to setup a webinar.
Inconvénients
We experienced some problems with attendees trying to join the presentation in video mode...
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
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WebinarJam Coupled with Everwebinar Makes an Unbeatable Marketing System
I am working with pastors and rural areas. WebinarJam nd EverWebinar allows me to work one-on-one with the pastors, and get their message out to the rest of the world. Incredible software.
Avantages
To start with, WebinarJam, and EverWebinar are both easy-to-use systems. I especially appreciate the ease at which I can distribute a webinar, the attendees to my webinars do not have to download software like you have to do with some other webinar systems. I also like not having to worry about paying for certain levels of attendees.
Inconvénients
It wasn't easy finding where my webinars are so I could download and edit them.
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus de deux ans
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Great tracking and follow up system but horrible Webinar streaming
Avantages
Webinar jam has some of the most sophisticated tracking and follow up system in the world. You can set up multiple campaigns depending on the user's action.
Inconvénients
The sad thing is that your video streaming is so bad that it makes your attendees experience very troublesome. Choppy, drops off, blurry, huge delay... You name it, I've gone through it all.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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WebinarJam is okay
Up until the new version it was great. The new platform has put a really poor taste in our mouth. Customer support has been terrible
Avantages
It is easy to use on the user end when doing a webinar
Inconvénients
There are so many things I could put here right now. The upgrade to the new version has been a disaster. We worked hard getting new contacts into the old version, built up a great list only to lose all of those. First con. It doesn't integrate well to other platforms.
- Secteur d'activité : Médecine douce
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Decent Product--HORRIBLE SUPPORT
My overall experience is a decent platform that offers a lot of variety but has problems with functionality and atrocious customer service.
Avantages
The software is very easy to use and there are a lot of features that make it beneficial for not only webinars but for team meetings.
Inconvénients
Horrible customer support. I've had multiple webinars that froze on me and people had to login and logout. I had a survey that was broken and was not able to be filled out. I had one webinar where everything completely froze for the entire webinar and all I could do was speak. The issue here is it's very difficult to get someone to really respond to you and handle your question or concern. Most recently I sent in a ticket and I couldn't even retrieve their response to the ticket because of defects and their customer service platform.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Two Big Issues
Overall it was a solid platform however it ultimately failed us twice when we needed it most. One was in the data analytics and the second when the entire platform went down right before our big closing keynote which caused a MASSIVE disruption. In addition, we lost all the recordings from the sessions during when the platform went down. I will be contacting WerbinarJam in regards to a partial refund.
Avantages
Fairly easy to use and quality of broadcast was good.
Inconvénients
One of reasons we chose Webinar Jam was because of analytic capabilities however after our event many of the breakout sessions had clear issues with the data, indicating that the average time an attendee spent in a session was a low as a few seconds which we knew was false. This was an important metric for us and the data had so many questionable exceptions that it was ultimately useless.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Amazing webinar platform
I've generated 6 figures in revenue using this to run webinars
Avantages
I love using it because you pay just 1 little fee for 1 whole year access and they also understand marketing and give you lots of features to use and convert sales on webinar compared to the other platforms I've seen out there.
Inconvénients
Sometimes a little crash here on webinar which can be annoying but overall it's a very good webinar platform that I recommend any business owner should use.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Slow connection, lags, audio issues, isn't a great solutioins
poor
Avantages
Ease of setting up and the ability to scheudle
Inconvénients
We had to stop using it because it lagged so much, we lost connections in the middle of webinars, we lost audio in the middle of webinars, very buggy and the quality is super poor