WebinarJam

Avantages

We had a dream:
What if we could build a system that would allow us to get everything done for our Automated Webinars inside Facebook Messenger?
We recently purchased Everwebinar.
What if we could make it even better by offering such a smooth and seamless experience that we would get signup and attendance rate through the roof.
This was the plan:
From signup to delivery of a branded url to the webinar, reminders before the webinar, follow-up messages if they missed the webinar, attended but left early, watched but did not buy etc, ...
All done in Messenger.
With open rate in Messenger up to 100% and 10x higher CTR than email we thought this would be a game changer for us.
We have spent 3 days and almost 3 nights trying to create this system. It was freaking hard to get all the pieces work together. We failed and failed more. It has been the most challenging automated workflow we've ever built.
We were exhausted, our brains fried & froze.
We hit a massive roadblock and spent 24 hours just on a "little tiny" piece of the puzzle: getting it to work no matter what the timezone of the user is, no matter which On-Demand time they choose. We were almost there 99%.
And then we had a moment of grace.
We made it. And now It works beautifully.
So if you ever had the same dream now you know it is possible.
If you want to test it for yourself check our webinar on "How to create Chatbots and Automated Marketing".

Inconvénients

We would love to have schedule code for Just in Time webinar. I it.have contacted support about this and the tech team is working on

Avantages

- Ease of set up & use
- Lots of features & new updates
- Stable software
- Quick support

Inconvénients

If you could provide even more webinar registration templates that are customizable that would be awesome!

Avantages

Made the decision of trying it after reviewing expert videos and websites like Capterra recommending it. I consult for a non-profit with limited budget and as many others, are in need of remote tools to deliver their messages. I am NOT in the business of selling fake guru trainings, I need a solid, professional platform to educate a demanding audience that attend free sessions. I hoped WebinarJam was the solution of my problems but the trial was unsuccessful.

Inconvénients

Registration fields are very limited (e.g. we would love to request company name), confirmation emails work unreliably, interface is cumbersome and counter-intuitive (especially for attendees), if you upload the slides they lose the animation, we tried many times to share our powerpoint screen with little success. This is VERY frustrating and for us, it was unacceptable. It's probably better for pre-recorded webinars but I don't recommend it for Live Webinars. Avoid embarrasment! Customer service is really slow but I want to attribute it to COVID-19.

Alternatives envisagées 

Pourquoi passer à WebinarJam

Avantages

I just love how many features this software has. And they ALL work as engineered.

Inconvénients

I don’t really have any complaints at this time. If i do, I’ll be sure to update the review.

Avantages

Offers two-way audio and video, screen sharing, and live chat capabilities for effective communication and interaction.Enables mobile access, allowing attendees to join the webinar from their mobile devices.Streamlines event management with features such as real-time chat and file sharing.Offers presentation streaming for seamless delivery of presentation materials.

Inconvénients

Potential technical limitations and the need for good quality audio and video equipment, reliable network connection.May require investment in technology and training for effective use.

Avantages

I used WebinarJam for about 3 years when I first launched my website. Someone whose site I admired recommended them, so I signed up. At the time I was using Google Hangouts and their solution (an overlay over Google Hangouts) was a perfect fit. It gave me analytics for my Hangout and I could track who attended and who signed up but didn't show.

Inconvénients

My least favorite part of the software was the price. I always thought I was paying far too much for what I was receiving. And when YouTube Live became a thing I jumped ship and haven't looked back. The person who recommended WebinarJam still uses the software. I don't get the appeal.

Avantages

I found it easy to use and how amazing my webinar looked -- not just the actually webinar but all the ancillary materials look very high-end, well beyond my skills in creation of marketing materials .

Inconvénients

Trying to think of something really -- but I like everything so far; setting up a webinar is easy. Doing it, is easy. And the tracking of information on participants is easy as well.

Avantages

Webinarjam has taken the 'fear' out of live presentations. Fear of not getting registrants, fear of tech failure, fear of not getting results. And converting those to Everwebinar has been our secret sales converter.

Inconvénients

Support needs work. We struggled to get a few things right on the new platform. The integration with Infusionsoft is not as deep as it should be (we couldn't see all our tags - it was throttled). We had to get creative on our side to try keep it all working - things got desperate as the switch deadline loomed and no word from support.
Would also like to be able to export the chat. That seems like a no-brainer when creating multiple niched/segmented webinars.

Avantages

The ease of use to setup my Webinar, it took less than 10 minutes, even when choosing the more advanced setting option.

Inconvénients

1. Technical Issues with it, when I entered the Room as the Host, my Guest Host's where not able to join in, instead they ended up in a different Webinar Room. When I re-started and tried again, and clicked on the link to join the Webinar Room where it was supposed to be with my login details, I ended up on an error page. Never in my life with other Webinar Platforms I had issues like that before, as a Result I had to quickly change the Software I had to use, in order to hold my Online Summit, very frustrating experience, which is why I cancelled my Trial!

Avantages

I found the set up of my Everwebinar webinar easy and love that it runs in the background of my business to continue bringing in leads and revenue

Inconvénients

You are currently forcing a change that means I can no longer run my webinar as is, that I need to join another paid platform or have Youtube branding on my video and shifting it will ruin the data and success of my current funnel.
I also have not had any response to help with this issue or whether I can keep it as is.

Avantages

WebinarJam is really an excellent software for organising video conferences and webinar

Inconvénients

No, I haven't faced any inconveniences so far.

Avantages

What I liked most about WebinarJam was the great integrations and how easy it is to use the app, great tools.

Inconvénients

What I liked least about WebinarJam was that their are to many advertisements while using the the app.

Avantages

It is a software that has many functionalities, webinars are very easy to carry out, we can share information when we communicate, we can create surveys, send messages, we unify a large number of participants, the audio and image are of good quality, it is perfect for integrate it to many departments, the user interface is very intuitive.

Inconvénients

On some occasions the communication is interrupted, but it is a problem with the internet connection, they are not WebinarJam problems.

Avantages

Best feature I have not encountered with other providers: The PANIC button. If anything gets wrong, some function gets maybe frozen and you are stuck - The genius panic button creates a complete new session and automatically pulls in all attendees into the new room. No extra work needed. Saved our lives on several occasions, and we use Webinarjam more than once a day.

Inconvénients

We are running our Webinars in German/English/Russian/Serbian/Croatian. Some translations into German are slightly incorrect, same goes for other languages than English. But that is no big issue.
Would be great if it would be possible if you screen share an application if it could share the sound of that app too. Otherwise, the video section utilizing YouTube works like a Swiss clock.

Alternatives envisagées 

Pourquoi choisir WebinarJam 

Logiciel antérieur 

Pourquoi passer à WebinarJam

Avantages

WebinarJam is easy to use from an attendee perspective. The pre-formatted landing pages are fantastic. The pricing is very affordable. I like that you can share handouts with attendees during the presentation.

Inconvénients

There are multiple things that I dislike. Tech support is slow when you experience an issue and timeliness when you have issues with a webinar is extremely important. I don't like that I don't have the option to allow late attendees on WebinarJam like I do for EverWebinar - which creates a host of problems when you work with doctors who often run late due to patients. My attendees don't have the ability to fast forward or rewind the recordings which means I have the additional step of downloading the recording and then uploading the recording to YouTube. I really dislike the 30 minute wait between webinars, which is a scheduling nightmare in an of itself. When I originally signed up for WJ there were no limits to the number of attendees and now there are... which stinks. I'd also love the ability to add more registration options, not just name, phone, email...

Alternatives envisagées 

Pourquoi choisir WebinarJam 

Pourquoi passer à WebinarJam

Avantages

I do a lot of online presentations to many people all over the world. This software has enabled me to have people from other countries to do one presentation for me which l record and l am able to use it many times without necessarily paying for their services and l can now have tailor made presentations for each market. I have created more time for myself to do other things that’s on average of about 20 hours a week because l no longer do the presentations live myself. The software is easy to setup and use and no more late night or early morning presentations because of time zones. This software adjusts for each time zone so l can have webinars running for appropriate times for people all over the world whilst l sleep. This system emulates real live presentations and a registrant will not know that it’s not live.

Inconvénients

I have to scratch my head for this. If l could customize the registration fields to capture the information l want and if the system can pick which country someone is registering from so that their country is the first or top of the list to select instead of scrolling down when entering their phone numbers

Avantages

It's a good "All in One" type of software for running webinars and covers all the basics well.

Inconvénients

I've been with EverWebinar since the very first version and have since moved onto the 2 new platforms they have developed and am now using the new platform.

Unfortunately several months after using the new platform I am still finding and reporting new bugs to Support.

They used to be very quick to reply but nowadays it takes 5-7 days to hear back from them so tickets are open for many weeks.

Sometimes they fix bugs but often I am told the issue is on my side which is very frustrating since the Older Version of the platform worked like a dream and all the bugs only appeared in the New Version.

So as much as I like the EverWebinar Team the Customer Support is really lacking at times and that's reflected in a lower recommendation/score that I would normally give them but I have to be honest here.

Also, you can Request Features but some very important ones that received tons of votes from other users going back 2-3 years were never put on the Roadmap so I would like to see them listen to their existing customers more when it comes to what new features to add.

Avantages

The reporting is what separates Webinarjam from the other platforms being used like Zoom.

Inconvénients

The training. It is baffling that a webinar company does not have a single teaching webinar on their product. Instead you have read the directions that read like a tech manual. It's not good. In addition, because there is no call in support, problems cannot be fixed when you are experiencing them. I sit in on the QA sessions, which are helpful for general issues, but not specific to individual issues - which seem to be vast. Tied with training is the inability to customize or expand the registration page. For novices, we are lost when we hear terms like API ( we hear blah blah). All I need is a few more fields... why does it have to be so complicated? The guys who do the Q&A session are nice enough, but you can tell they are techies, when the people on the phone are not. It's speaking two different languages.

Avantages

seems all eays BUT IT DOES NOT WORK at all and support ignores you.

Inconvénients

Catatrophic support that does not come back to you.

But let's start with the beginning. Their webinar registration templates do not offer free form fields (I need additional information on webinar registrants such as "company type").

Then just one day after buying the software I am forced to do this - a RIDICULOUS PROCESS. However it does not work as NONE of my logons work.
"Starting Jan 31st WebinarJam & EverWebinar 3.0 will no longer have the ability for new webinars to be set up and run.

1. First, you will need to click and go here
2. Once on that page simply click the “forgot password” text under the log-in button.
3. Enter your email address in the box and click “reset my password.”
4. Once complete, you’ll receive your new log-in credentials in your email inbox and you’ll be able to access the new platform.

So I opened up support tickets WHICH I CANNOT ACCESS AS THE LOGON DOES NOT WORK!
"if you would like to review your tickets, please follow these three simple steps:
Visit our Helpdesk portal at https://home.webinarjam.com/contact
Click on Support and then My Tickets. See screenshot: https://www.screencast.com/t/dwwrGmVCbF
Log in using these credentials:
Email:
Password: "

AND, of course, the PASSWORD RESET does not recognize my email!

Now, don't get me wrong, I have been operating a web based business since 2003 and studied computer science, so I am usually good at setting up stuff but this is crap.

Avantages

Buena plataforma
Facil de usar
Buena para vender

Inconvénients

Necesitan dar mas soporte en español
En estos tiempos hay uba gran oportunidad de negocios.
Estot dispuesto a ser su representante de ventas en mexico y amerixa latina. Tenemos actualmente un mercado cautivo de más de 10 empresas y emprendedores.

Avantages

Great documentation and support, and they listen to their customers. Not a fly-by-night operation like so many other SaS platforms we've tried to use in our business.

Inconvénients

Tough to say. I would like more flexibility for split-testing pages against each other and also testing on multiple platforms (mobile, desktop, etc. etc.) but the team has done a great job of listening and putting out regular updates with updated functionality, so this isn't really a complaint.

Avantages

Es muy fácil de utilizar el producto me ayuda mucho en el tema de trabajo

Inconvénients

Me ah funcionado muy bien con la cual me ah ayudado

Avantages

Sales tools
integartion possibility
price

Inconvénients

Very often problems with the live webinar (don´t start, stop in the middle)
Problems with sales webinars (either bad usability - registration button behind cookie banner) or big problems with integrations (problems with 20% of users)
1 minute delay to receivers --> bad for chat and live taking participants
Participants have problems to speak... don´t work for manys. oom iseasier in use and more liability

Avantages

Ability to put prior webinar content on professional platform for people to access (other than youtube).

Inconvénients

Some features are deceptive to simulate real webinar and real chat (we don't use those), the analytics are extremely limited and don't produce an output file.

Avantages

I love the fact most things are already done for you, like Thank You page templates that are very cool. Most things you only need to upload or accept the suggested items. Also, every step of the way, there is a short video to explain the process. And the Customer Service is the bomb!

Inconvénients

It is not as intuitive as one would presume. The short videos are good, but they are done too fast for beginners to grasp. If one doesn't already have an idea how to use similar SaaS software, one would be lost. Thank God for Customer Service!